Quality Inn Cape Girardeau North

Hotels
•
Choice Hotels International
6.9 (146 reviews)
2011 North Kingshighway, Cape Girardeau, Missouri, 63701 , Cape Girardeau , US

Facilities

Television in common areas
Free breakfast
Smoke-free property
Free wired internet
RV, bus, truck parking
Free self parking
Computer station
Free RV, bus, truck parking
Free English breakfast
Handrails in stairways
See all facilities

Review Highlights

Pros:
Pool (nice, shaded)
Breakfast well stocked
Helpful staff (in several reports)
Quiet area for some guests
Highway/access convenience
Comfortable room in some stays
Cons:
Mold and stains in rooms and bathrooms
Dirty rooms / poor housekeeping
Bugs in/around beds
Unpleasant odors (smoke/weed)
Safety concerns / loitering around property
Deposit refund delays / cash acceptance concerns
Rude staff incidents reported
Exterior poorly maintained

Categories

Cleanliness
3
Strongly negative: multiple guests report stained sheets, mold (ceiling and tub mat), dirty bathmats and carpets, used coffee pod in room, and guests refusing to stay due to filth.
Service
9.6
Mixed-to-positive: several guests called staff 'wonderful and helpful', but there are also reports of rude behavior at the front desk and dissatisfaction with deposit handling/refund delays.
Location
8.2
Mixed: convenient to the highway and quiet for some guests, but multiple reports of a rundown exterior, people loitering/doing drugs and perceived safety concerns.
Room Quality
4.5
Negative: guests mention stained linens, squeaky beds, apparent damage (e.g., hole in wall), mold in rooms, bugs in/around beds, and tub/floor concerns.
Amenities
8
Mixed-positive: pool was described as nice (shade noted), and breakfast available; however there were issues with coffee makers, lack of extras, towel availability, and some mold near amenities.
Value for Money
6
Below average perception due to cleanliness and deposit/refund issues; some guests felt it was 'decent for what they had' but many would not return.
Food and Beverage
8
Generally positive: breakfast frequently described as well stocked though in need of improvement; isolated issues with coffee in rooms.
Overall Experience
7.9
Mixed overall: notable cleanliness and safety problems led some guests to leave or not stay, but positives include the pool, breakfast, and several reports of helpful staff.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:14

Property Description

Outdoor Pool and Complimentary Breakfast:
Enjoy the outdoor pool and start your day with a complimentary English breakfast.

Modern Amenities:
Stay connected with complimentary wireless internet access and unwind with cable programming on a memory foam bed with Egyptian cotton sheets.

Convenient Location:
Explore nearby attractions like Cape Splash Family Aquatic Center and Shawnee National Forest during your stay at Quality Inn.

Book now to experience comfort and convenience at Quality Inn in Cape Girardeau.

Important information:

  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CGI

Property Policies

  • Pets

    Pets not allowed

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Guest type

    Essential workers only - NO

See all policies

Location

Guest Reviews

6.9
Based on 146 reviews
Cleanliness: 3
Service: 9.6
Location: 8.2
Room Quality: 4.5
Amenities: 8
Value for Money: 6
Food and Beverage: 8
Overall Experience: 7.9
R
Robert
10
Pros:

It was fine

2025-10-05 • via Nuitee
B
Blake • partner
2
Pros:

Room wasn’t clean bed was stained up

2025-10-05 • via Nuitee
R
ron
10
Pros:

Needs some work

2025-10-03 • via Nuitee
S
Sheryll
8
Pros:

The room was clean but the coffee maker had a used coffe pod and no extras in the room

2025-10-02 • via Nuitee
M
Mary A.
6
Pros:

The rubber mat in the tub had mold under it and a long black hair was stuck to the outside of it. Bathmat looked dirty after I picked it up off the floor.

2025-09-29 • via Nuitee
J
john
8
Pros:

clean and comfortab;le. Highway is close.

2025-09-22 • via Nuitee
T
Tracey
6
Pros:

It seems that maybe they are in the process of redoing the rooms downstairs, so we were put upstairs. It looked like there was a bullet hole in the wall of our room. I thought I was going to fall through the floor of the tub when I was taking a shower. The sheets had stains on them. The whole place smelled like weed. I noticed when I was checking in, that they accept cash. That is a huge red flag. I will probably not stay there in the future.

2025-09-22 • via Nuitee
M
Matthew • family
2
Pros:

Literally the first hotel that I turned around and walked out of the lobby in 30 years of traveling. Outside of the property is rundown, people roaming around and doing drugs on the side of the building outside, floor trim inside the lobby tore out, wall paper pulled of the walls. Maybe be remodeling in all fairness. Didn't even bother telling them we weren't staying. Pictures don't match the property.

2025-09-21 • via Nuitee
L
Lisa
2
Avoid at all cost!!
Pros:

So bad we didn’t stay there. One room smelled like stale smoke so bad there was no way we could stay in there. The other room had a strange scent. Bath tub was disgusting, something was in the sink, there was a white stain on the desk chair. As we walked out we noticed mold on the ceiling tiles. There was absolutely no way it would be safe for our health to stay there.

2025-09-21 • via Nuitee
B
Brandon
10
Pros:

nice stay

2025-09-16 • via Nuitee
B
Brenda
6
Pros:

Had to put down a $50 deposit and won’t get it back for 7 to 14 days. Not happy about that. Won’t stay there again.

2025-08-28 • via Nuitee
W
WAYNE
6
Pros:

The exterior of the property is poorly maintained. The grass needed to be mowed, and there were paper cups and miscellaneous trash on the ground all around. The breakfast was well stocked, however, and the pool was nice.

2025-08-24 • via Nuitee
M
Melissa
8
Pros:

It was all nice

2025-08-15 • via Nuitee
H
Heather
2
Pros:

Walk in the door the whole place smells like mold and when we got to our room there was a huge spot of mold right above the a/c which speaks for how the house cleaning staff handles their jobs as well. We did not stay and I’m still waiting to get my $50 deposit back. DONT NOT STAY HERE !!!!

2025-08-15 • via Nuitee
L
Linda • partner
8
Pros:

Staff was wonderful and helpful pool was great room was comfortable breakfast needs improvements decent for what they had

2025-08-11 • via Nuitee
N
Nina
8
Pros:

Quiet area

2025-08-10 • via Nuitee
T
Terry
8
Pros:

A/c unit

2025-07-24 • via Nuitee
B
Bunny
10
Comfortable, clean, and quiet
Pros:

A last minute find on Hotels.com and we were very pleased with it

2025-07-22 • via Nuitee
K
kevin
4
Filthy Rooms
Pros:

I actually did not stay there. My son arrived ahead of us and went to his room. The condition (stained linens, lowers and dirty carpet) was so bad he asked for a refund. They then offered another room which was equally filthy if not worse (mold). We decided to stay elsewhere.

2025-07-21 • via Nuitee
D
David
8
Pros:

This was the second stay in a weeks time. Different room but the bed still squeaked, same as the room across the hall. My husband thinks it is the bedframe when you sit on the bed or stand from it. Otherwise quite comfortable

2025-07-17 • via Nuitee