Motel 6 Charlotte, NC Northlake

Hotels
6.5 (299 reviews)
4930 Sunset Road , Charlotte , US

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Heating
Family rooms
Pets allowed
Facilities for disabled guests
Wheelchair accessible
Snack bar
See all facilities

Review Highlights

Pros:
Helpful/front-desk staff (Tara, Jason, Angelo) praised
Convenient/close to event venue
Staff patrolled lot making guests feel safer
Staff sourced fridge/microwave when possible
Some reports of clean rooms and friendly staff
Cons:
Severe cleanliness issues: roaches, mold, ants, stains, bad odors
Rooms not ready / long check-in waits / denied reservations
Missing amenities in-room (no microwave/refrigerator, no shower curtain)
Reports of dishonored refunds and claims of being scammed
Occasional rude or refusing front-desk interactions

Categories

Cleanliness
2
Consistently poor reports: roaches, mold, ants, dead roach, burnt sheets, blood stains, cigarette and other strong odors, unclean toilets and linens noted across multiple reviews.
Service
10
Polarizing but several reviewers singled out front-desk staff (Tara, Jason, Angelo) who went above and beyond, helped locate microwaves/fridges and resolved issues promptly; multiple comments call staff the best part of the stay.
Location
9
Multiple mentions of convenience and proximity to event venues; described as close to venue and convenient for travelers.
Room Quality
3
Frequent room problems: stained beds, smoke smell, missing toilet tops/shower curtains, pet/urine odors, clogged sinks and general wear—some rooms reported as clean but many reports indicate poor room condition.
Amenities
8.5
Guests frequently noted missing in-room amenities (no microwave or refrigerator) but staff sometimes sourced replacements; basic amenities mixed but staff effort improved availability.
Value for Money
4
Several guests reported being denied promised refunds and feeling scammed; given cleanliness and room issues many felt poor value.
Food and Beverage
8.5
Standard quality for this hotel tier
Overall Experience
7
Mixed overall: multiple severe cleanliness and booking problems negatively impacted stays, but strong individual staff members and convenient location created positive experiences for some guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-05 19:23

Property Description

Convenient Location: Located just 11 km from popular attractions like Blumenthal Performing Arts Center and Spectrum Center.

Comfortable Amenities: Air-conditioned rooms with private bathrooms, TV with cable channels, and cozy bed linens and towels provided.

Helpful Services: Reception staff available to assist with area information and ensure a pleasant stay.

Experience comfort and convenience at Motel 6 Charlotte, NC Northlake. Book your stay now!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CLT

Location

Guest Reviews

6.5
Based on 299 reviews
Cleanliness: 2
Service: 10
Location: 9
Room Quality: 3
Amenities: 8.5
Value for Money: 4
Food and Beverage: 8.5
Overall Experience: 7
C
Christina • extended_group • ca
1
2026-11-07 • via Nuitee
C
Chasity • couple • us
2
Roaches ,smoke odor
Pros:

The only thing decent was the bed was somewhat comfortable

Cons:

Right upon arrival as we was going in killed a roach the room was non smoking but smelled of smoke very outdated…..

2026-10-26 • via Nuitee
E
Edward • couple • us
10
2026-10-23 • via Nuitee
O
Ozeas • couple • us
1
First and last time in this place!
Pros:

Nothing really.

Cons:

I was given a non-smoking room but as soon as I entered, was hit by the strong cigarette smell. Returned to the office to change the room and the receptionist said "yes, people smoke" (this was supposed to be a non-smoking room). I was given another room that was not as bad but still had cigarette smell in the air (had to leave the door open for a couple of hours to see if the smell improved). The air conditioned did not work (I am glad it was winter and we really didn't need it), was falling into pieces, and smelled really bad.

2026-10-21 • via Nuitee
R
Raymond • solo_traveller • us
8
Nice place and I will come back next year at around this time.
Pros:

I like the rate and the room was nice and there was easy public transportation

Cons:

Had a little problem with the card but it got fixed.

2026-10-20 • via Nuitee
M
MsBoo101 • couple • us
2
I was not happy about it
Pros:

Nothing really

Cons:

To me the bathroom was too small. The bed was not comfortable at all. With a room with too beds we didn't have enuff towels. As soon as we entered the room we killed three 3 roaches. The heat wasn't working we had the heat on 90 all night it felt like outside cold. The temp was 43 the night. When I checked out I told them at the front desk. He said oh I will make a note of it. We were waiting for pest control to come and that he would let them no about the heat. For me to pay $106 for that room it really was a disappointment. Never again

2026-10-18 • via Nuitee
D
Deshon • solo_traveller • us
5
2026-10-18 • via Nuitee
J
Jeff • couple • us
2
Pros:

Location good.

Cons:

Bait and switch. Book a King..they don't have any. Only doubles. Not well maintained.

2026-10-18 • via Nuitee
J
Javier • couple • us
1
Uncomfortable staff member kept on knocking when im suppose to check out at 11:00 am
Pros:

To have a smart tv and to have the them rooms very clean.

Cons:

That they didn’t game the room I reserve.

2026-10-12 • via Nuitee
A
Amber Nicole • couple • us
6
2026-10-11 • via Nuitee
T
Thompson • solo_traveller • us
10
2026-09-14 • via Nuitee
T
Twila • solo_traveller • us
1
Cons:

>It felt absolutely unsafe. If I was alone, I would have left.
>filthy. Dead bugs, debris & garbage in the room
>no kitchen amenities as promised in the ad and when asked. I was told too bad, I booked wrong. "But the ad said it would be there, how would I have known that?" Too bad...

2026-09-14 • via Nuitee
M
maryn • solo_traveller • us
10
2026-09-14 • via Nuitee
K
Kala • couple • us
10
2026-09-10 • via Nuitee
F
Fah • solo_traveller • us
10
2026-08-31 • via Nuitee
J
Juan • couple • us
1
Mal higiene
Pros:

No! Muy sucio y el aire hacía mucho ruido

Cons:

No!! Muy sucio todo

2026-08-31 • via Nuitee
G
Ghe • couple • us
10
2026-08-31 • via Nuitee
A
Aaliyah • couple • us
2
don’t blindly book a hotel!
Pros:

nothing… literally nothing.

Cons:

seemed to be in a superrrr rough area, room reeked of cigarettes immediately upon entry, we both got itchy after laying in the bed for 30 minutes… upon further inspection we just decided to leave because we didn’t want to catch bed bugs or whatever they had going on there. the room also had no fridge or microwave or any type of amenities. just the bare minimum, if that.

2026-08-26 • via Nuitee
L
Linwood • solo_traveller • us
3
2026-08-24 • via Nuitee
A
Alexandria • couple • us
1
Pros:

Arrived at location and was turned away at the front desk! Saying even if I had a reservation she couldn’t accommodate me, no explanation no nothing! Do not recommend

2026-08-24 • via Nuitee