Super 8 by Wyndham Mason City

Hotels
Super 8
7.4 (376 reviews)
3010 4th Street Southwest , Mason City , us

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Room service
Business center
See all facilities

Review Highlights

Pros:
Friendly staff
Good value for money
Cons:
Cleanliness issues
Poor food quality

Categories

Cleanliness
5.26
Multiple comments noted the facility was filthy with hair and unpleasant smells.
Service
8.23
Generally friendly staff, though there were some complaints about rudeness.
Location
8.27
Convenient location noted in several reviews.
Room Quality
7.22
Room quality received mixed reviews; some complaints about mold and maintenance issues.
Amenities
7.65
Amenities were average, with some positives, but noting limited breakfast options.
Value for Money
8.71
Considered good value for the price paid.
Food and Beverage
6.26
Breakfast choices were limited and coffee quality was poor.
Overall Experience
7.63
Mixed reviews, some enjoyed their stay while others had significant issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 01:07

Property Description

Family-Owned and Operated Gem

Convenient Location: Situated near popular dining spots and attractions, our hotel is the perfect base for your adventures.

Modern Amenities: Enjoy newly updated High-Speed Internet, an Indoor Pool, and a delicious hot breakfast to start your day right.

Comfortable Accommodations: From plush bedding to Whirlpool Suites, we ensure a relaxing stay for all our guests.

Book now for a memorable stay at our hotel and take advantage of our special rates upon check-in.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MCW

Location

Guest Reviews

7.4
Based on 376 reviews
Cleanliness: 5.26
Service: 8.23
Location: 8.27
Room Quality: 7.22
Amenities: 7.65
Value for Money: 8.71
Food and Beverage: 6.26
Overall Experience: 7.63
C
Celia solo_traveller us
5
I would like a refund for the second night if possible.
Pros:

It had a bed the temperature of the space was nice.

Cons:

It wreaked of cigarette smoke. I only stayed the one night but was charged for two nights.

2026-09-04 via Nuitee
S
Shirley solo_traveller us
7
The location worked great for us. The room quite large and the lazy boy chair a plus!
Pros:

Great location and price.

Cons:

No closet or drawers

2026-08-25 via Nuitee
J
Jose couple us
9
2026-08-24 via Nuitee
M
Mts. Smith solo_traveller us
9
Mason City Weekend
Pros:

The hallways were bright & clean. The beds were very comfortable. The staff was friendly & helpful. The pool was a nice amenity & was clean. Breakfast was Ok.

Cons:

The bathroom could've been detail cleaned better, but was good enough. The bathroom sink had a constant drip. I think the breakfast service hours should be extended until 10:00 am at least on the weekends.

2026-08-17 via Nuitee
M
Mattie couple us
9
Would definitely stay again.
Pros:

Cleanliness and helpfulness of staff.

2026-08-14 via Nuitee
S
Suzanne solo_traveller us
3
Pros:

Location .

Cons:

Room not clean! Found a dirty sock under the pull out seat. Plus a smiley face gummy!!! My 7 year old granddaughter found it under the pull out! I was so thankful she immediately told me. I put it in a cup and took it down to the front desk!

2026-08-13 via Nuitee
R
Ross solo_traveller us
7
Pros:

Comfortable bed

Cons:

Hair on bathroom floor by tub.

2026-08-11 via Nuitee
R
Ross solo_traveller us
7
Pros:

Comfortable bed

Cons:

Noisy men talking when we were trying to sleep.

2026-08-11 via Nuitee
K
Klair extended_group us
8
Basically, we just needed a place to sleep and shower in the continental breakfast was a bonus
Pros:

It was just right to fit our needs .

Cons:

We had no problems. Everything was good.

2026-08-10 via Nuitee
M
Milligan solo_traveller us
7
Pros:

Location

Cons:

AC did not work and had to change rooms.

2026-08-09 via Nuitee
R
Ronald couple us
9
2026-08-06 via Nuitee
P
Porter couple us
8
Overall a good stay and satisfied.
Pros:

Breakfast was good. More protein/ healthy options would have made it excellent.

Cons:

Already stated above. The bed could use a little more comfort.

2026-07-20 via Nuitee
E
Edward solo_traveller us
4
Pros:

Lisa was very professional. Give her a raise.

Cons:

Our refrigerator was leaking water on the floor. The next morning I told the desk about it. He said he'd take care of it. When we returned that night nothing had been done. The towels were still on the floor in front of the refrigerator. I went down and talked with Lisa. She offered to change it out; but, I didn't want to spend an hour dealing with it. We had a very long drive the next day and wanted to go to bed. This was my first experience with SUPER 8 and my last.

2026-07-19 via Nuitee
S
Stacy family_with_children us
10
2026-07-16 via Nuitee
L
Lizzy Plata solo_traveller us
1
Pros:

The staff was great. I just couldn't stay in that hotel due to the cigarette smell all through the hotel and in the room. The front deak clerk was very kind and understandable. Housekeeping team needs a refresher on proper room cleaning and vacuum stairwells.

Cons:

cigarette smell all through the hotel and in the room. The front deak clerk was very kind and understandable. Housekeeping team needs a refresher on proper room cleaning and vacuum stairwells.

2026-07-06 via Nuitee
K
Kim solo_traveller us
9
2026-07-06 via Nuitee
D
Donna solo_traveller us
10
2026-07-06 via Nuitee
L
Levida solo_traveller us
10
My plans changed mid trip and everyone from the Super 8 staff to booking.com representatives were GR
Pros:

I expectations were exceeded. It was clean, convenient, comfortable and team members were professional and extremely helpful. Fantastic rate for all the amenities, comfort and convenience.

I will definitely be staying there again.

Cons:

Everything.

2026-07-05 via Nuitee
D
Dan solo_traveller us
6
Pros:

The staff were great. Bed was comfortable. Bfast was ok.

Cons:

Bathroom faucet leaked, rubber base peeling off, uncomfortable pillows, ceiling fan in pool area was filthy.

2026-06-28 via Nuitee
A
Annette couple us
8
Good value, cleaning needs work
Pros:

The staff was very kind and welcoming! I really appreciated their excellent customer service. The room was spacious and decorated well.

Cons:

The bed sheets did not appear to be clean. There was a small brown stain on the sheets and they were covered in hair.

2026-06-23 via Nuitee