Fairfield by Marriott Inn & Suites Sandusky

Hotels
•
Fairfield Inn
9.2 (119 reviews)
5410 Milan Rd, Sandusky, Ohio, 44870 , Sandusky , US
1-419-621-9500

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Facilities

Free breakfast
Meeting rooms
Newspapers in lobby (surcharge)
No single-use plastic straws
Comprehensive recycling policy
No single-use plastic stirrers
Free WiFi
24-hour front desk
Wheelchair accessible
Picnic area
See all facilities

Review Highlights

Pros:
Clean rooms
Great location
Good breakfast options
Cons:
Poor customer service
Room maintenance issues

Categories

Cleanliness
8.7
The room cleanliness was noted positively, but the generally poor service reflects negatively on overall cleanliness experience.
Service
8.7
Service was criticized heavily, particularly the attitude of staff members, impacting the overall rating.
Location
9.7
Great location mentioned in multiple reviews, contributing positively to the experience.
Room Quality
8.2
Issues with air conditioning and TV were reported, leading to a lower score for room quality.
Amenities
9.7
Amenities were not discussed in detail but expected to be standard for this hotel tier.
Value for Money
9.7
Value for money is perceived as good since the overall experience was still favorable despite issues.
Food and Beverage
9.7
Breakfast was positively mentioned, indicating good quality food and beverage options.
Overall Experience
9.2
Overall experience marred by service issues, although other aspects were positively noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 20:01

Property Description

Experience the perfect blend of comfort and convenience at Fairfield by Marriott Inn & Suites Sandusky, where every stay feels like a getaway.

Recreational Amenities
Dive into relaxation with our indoor pool or stay active with our 24-hour fitness center. Enjoy a refreshing picnic in our designated area or host special events in our spacious banquet hall.

Comfortable Accommodations
Relax in one of our 99 air-conditioned rooms, complete with microwaves and flat-screen televisions. Enjoy high-speed complimentary Wi-Fi and unwind in deep soaking bathtubs with complimentary toiletries, ensuring a restful stay.

Convenient Services
Stay productive with our business center and 24-hour front desk. Take advantage of complimentary parking and indulge in our free buffet breakfast served on weekends, creating an unforgettable start to your mornings.

Don't miss out on an exceptional stay—book your room today at Fairfield by Marriott Inn & Suites Sandusky!

Important information:

  • Pool access available from 10:00 AM to 9:00 PM.
  • Children stay free when occupying the parent or guardian's room, using existing bedding.
  • Guests can access their rooms with a mobile device.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CLE

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Guest type

    Essential workers only - NO

  • General

    Professional property host/manager

See all policies

Location

Guest Reviews

9.2
Based on 119 reviews
Cleanliness: 8.7
Service: 8.7
Location: 9.7
Room Quality: 8.2
Amenities: 9.7
Value for Money: 9.7
Food and Beverage: 9.7
Overall Experience: 9.2
N
Nannette • partner
10
Pros:

Stayed here before and it is always quiet and clean.

2025-10-07 • via Nuitee
M
Mario • family
4
Pros:

They let another party into our room after we had checked in into our room. Their explanation didn’t make sense.

2025-10-05 • via Nuitee
M
Melissa
10
Pros:

Great room and service

2025-09-28 • via Nuitee
T
Tamara • family
8
Pros:

Overall, nice place. Pool was very small and cold. Breakfast was just OK.

2025-09-28 • via Nuitee
M
Michelle
10
Pros:

Clean room, perfect for our stay near cedar point!

2025-09-26 • via Nuitee
J
Jai • family
8
Pros:

Great

2025-09-22 • via Nuitee
L
Lucy
2
Pros:

Our room smelled like sewage all weekend due to some plumbing issues. I had headaches and nausea the whole time. No one notified us or apologized. We had to inquire. I emailed the complaint and never heard back.

2025-09-18 • via Nuitee
D
Dennis
10
Pros:

Clean and convenient.

2025-09-15 • via Nuitee
L
Linda
2
%1000 NOT RECOMMENED
Pros:

This stay has been by far the most stressful stay I have ever experienced.
What was suppose to be a nice stress-free relaxation vacation, ended up being a disaster.
JENENE, OMAR, AND ALICIA are three human beings that should NOT even have the blessing to work in customer service.

My 2 kids and I were given a room with air conditioner not working! 78 degrees in there all night! Humid, hot, smelly room!
I was also given a room with TV not working.
That was the second night.
& YES I did call the front desk, JENENE said she couldn’t do anything about it since maintenance was out.
Smh! She couldn’t even look into her system to see if there any available rooms to change us to.

Omar, being the manager, had a unacceptable attitude.
Mocking me in front of other customers.
These three people I named are the most selfish people I have ever came in contact with.
Had no cares in the world for what we went through.
When I called Alicia, general manager, she said “You didn’t even give me a chance to let us fix anything”?!?! THE AUDACITY!!!!!!!!!
I called front desk!!!!! My son and I walked downstairs!!!!!!!
Trying to make it seem like I’m the liar to cover them is so cruel!
TAKE A LOOK AT THE CAMERAS! LISTEN TO THE CALL!
A huge slap on the face for us!
THIS KIND OF ACT NEEDS TO BE HEARD! People like these need to stop taking advantage!
They know they have the upper hand and laugh at our faces!!
This is not even half; I’m in disbelief!

2025-08-14 • via Nuitee
N
Natasha • partner
10
Pros:

Everything was clean

2025-07-26 • via Nuitee
K
Kurt • partner
10
Pros:

Had an unfortunate glitch with reservation but desk clerk worked hard to remedy the situation. All ended well and we very much liked our stay.

2025-07-14 • via Nuitee
S
Sheils
10
Pros:

Great location and clean!

2025-06-25 • via Nuitee
C
Cynthia • partner
10
Pros:

We loved this Hotel. Very clean room and nice breakfast. The receptionist checking us in was very friendly and helpful. We could walk to restaurants and shopping and close drive to Cedar Point.

2025-06-12 • via Nuitee
J
Jakob • family
10
Pros:

Great place to stay! Rooms were clean and the staff was awesome!

2025-06-01 • via Nuitee
T
Tabassum
10
Pros:

Very well managed

2025-05-26 • via Nuitee
K
Kristen • family_with_children
8
Pros:

Clean and accommodating

2025-05-25 • via Nuitee
D
Darlenny • family
10
Pros:

The property is close to many dining options and shopping stores. It is in great shape and clean.

2025-05-21 • via Nuitee
I
Izabela • family
8
Pros:

Continent

2025-05-17 • via Nuitee
V
Verified traveler
10
Pros:

Couples trip to celebrate granddaughter’s birthday. Very clean and comfortable property.

2025-05-12 • via Nuitee
P
Paul
10
Pros:

Clean comfortable
Breakfast was good
Close to restaurants

2025-05-05 • via Nuitee