Quality Inn Mishawaka - South Bend

Hotels
•
Choice Hotels International
6.1 (153 reviews)
535 W. University Drive, Mishawaka, Indiana, 46545 , Mishawaka , US

Pets allowed

Facilities

Golfing nearby
Television in common areas
Free breakfast
Internet access in public areas - high speed
Smoke-free property
Wheelchair accessible parking
Assistive listening devices available
Braille or raised signage
RV, bus, truck parking
Free self parking
See all facilities

Review Highlights

Pros:
Helpful/friendly staff mentioned in multiple reviews
Convenient for visitors to Notre Dame
Some guests found rooms clean and comfortable
Budget-friendly option mentioned by some
Positive breakfast/coffee reports from several guests
Cons:
Severe cleanliness issues (bugs, fecal matter, mold, stains)
Strong odors and cigarette smoke in rooms/hallways
Damaged fixtures/holes/cracks and peeling paint
AC not cooling and high humidity in rooms
Broken or unsafe amenities (microwave hazard, falling tiles)
Rooms sometimes not cleaned between guests
Poor value for money given condition (overpriced)
No elevator and dated property
Inconsistent or poor breakfast service timing
Safety/lock issues reported by guests

Categories

Cleanliness
2.5
Multiple reviews describe severe cleanliness problems (bugs, fecal matter, mold, cigarette smell, stains, trash, hair and peeling paint). Cleanliness is a major negative across many stays.
Service
9
Mixed but several reviews explicitly praise staff as amazing, friendly and responsive; a few mention unhelpful staff. Overall the staff interactions are often a bright spot and justify a relatively high score.
Location
9
Location is frequently mentioned as convenient for Notre Dame and budget travel; some note limited transportation to downtown and a 'strip-mall' feel, but proximity to attractions is repeatedly cited positively.
Room Quality
3.5
Rooms report many issues: odors, bugs, hair, damaged fixtures, broken TVs, AC problems and cosmetic damage (holes, cracks). Room quality is below expectations for most reviewers.
Amenities
4.5
Amenities are in poor-to-fair condition: no elevator, loud bathroom fans, microwave reported as hazardous, broken doors/fixtures and tired common areas. Breakfast exists but service timing is inconsistent.
Value for Money
4
Several reviewers called the property overpriced (one cited $400+ a night) given the maintenance and cleanliness issues; value is generally seen as poor.
Food and Beverage
7.5
Mixed reports: some guests praised the breakfast and hot coffee, while others complained staff removed food early or found it not worth the price. Overall slightly above average due to positive breakfast notes.
Overall Experience
8.8
Experiences vary widely: many severe negatives around cleanliness and maintenance but repeated positive notes about helpful staff and convenient location. As a result impressions are highly mixed, with some stays redeemed by service and location.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:14

Property Description

State-of-the-Art Facilities
Experience our 24-hour fitness center and complimentary wireless internet, enhancing your stay with modern amenities.

Convenient Services
Benefit from wired internet access, a business center, and a 24-hour front desk for all your needs during your visit.

Comfortable Accommodations
Relax in one of our 64 air-conditioned rooms with LED TVs, free Wi-Fi, and cozy bedding, ensuring a restful stay.

Book your stay at Quality Inn Mishawaka near Notre Dame to enjoy these features and more, just minutes away from popular attractions!

Important information:

  • This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section). Guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation.

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SBN

Property Policies

  • Pets

    Maximum number of pets per room 2

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Pets

    Pets cannot be left unattended

See all policies

Location

Guest Reviews

6.1
Based on 153 reviews
Cleanliness: 2.5
Service: 9
Location: 9
Room Quality: 3.5
Amenities: 4.5
Value for Money: 4
Food and Beverage: 7.5
Overall Experience: 8.8
C
Christopher
10
Pros:

We had a great stay at this hotel. The staff was amazing, friendly, and responsive to anything we needed. Would highly recommend for anyone traveling to see Notre Dame!

2025-10-11 • via Nuitee
J
Julie
8
Pros:

room was clean and comfortable

2025-10-10 • via Nuitee
R
Robert
2
Pros:

There were bugs everywhere there was fecal matter in the bathroom. There was trash left in the room. It was disgusting. We would never return.

2025-10-10 • via Nuitee
L
Laurie
6
Pros:

The air conditioning did not cool the room or take out any humidity. The microwave just about started a fire when we tried to use. The room was celan but bathroom needed more attention. When we got there, the tub and sink had hair in it and I had to kill a few bugs

2025-10-07 • via Nuitee
S
sandra
2
Pros:

Worst place ever stayed

2025-10-06 • via Nuitee
D
David
8
Pros:

Staff was great. Rooms in bad need of updates

2025-10-05 • via Nuitee
S
Sarah
6
Not the best but not the worst
Pros:

Booked a king size room and was given 2 doubles. Water pressure in shower was subpar. Weird, musty smell throughout hotel. Came down for free breakfast and staff had already put food away before serving time was over.

2025-09-22 • via Nuitee
C
Chris
8
Pros:

The hotel is dated, with old floors and stairs. The hotel does not have an elevator and low water pressure in the shower. But the mattress was excellent, the room was clean, which trumps most everything else.

2025-09-22 • via Nuitee
R
Royden • family
8
Pros:

Great place on a budget.

2025-09-19 • via Nuitee
R
Richard • family
2
Pros:

Horrible odor in the hallway, damaged walls

2025-09-14 • via Nuitee
W
William
10
Pros:

great place to stay. the people there were great and very helpfull. place was clean, breakfast was very good and the coffee hot..

2025-09-14 • via Nuitee
8
841bm • Business
2
Dirty and Smells
Pros:

I stayed at this hotel during a business trip and the experience was below acceptable standards. The room was dirty and had a strange, unpleasant smell. Paint was peeling from the walls, and the bathroom door had a hole in it, as if someone had punched through it. There were visible cracks, rust, and even mold around the AC unit, which is a serious health concern.
The bed was uncomfortable and had a dip in the center which clearly indicates it should have been replaced long ago. This hotel is not suitable for anyone expecting even a basic level of cleanliness and upkeep.

2025-09-09 • via Tripadvisor
T
Terry
6
Pros:

If you are looking for a motel in a stripmall feel, this is the spot for you. Not overly clean, multiple doors broken/not working, and the room/bathroom is tiny. Not worth close to the price paid, would not recommend.

2025-09-09 • via Nuitee
A
Alexandria • friends
4
Pros:

This property was not super clean. Our room smelled like cigarette smoke. The bathroom fan was so loud it sounded like a blender. The TV report was duck taped.

2025-09-08 • via Nuitee
N
Nicole • partner
4
Pros:

This was a very expensive hotel for the quality of stay (over $400+ a night). Room was not fully cleaned upon checking in, it was evident they hadn't looked over the room entirely prior to letting us go in - it was dirty and had traces from the last guests. Not good transportation options from hotel to downtown South Bend area and not a super helpful staff. Would not recommend.

2025-09-08 • via Nuitee
C
Cory • partner
2
Pros:

Upon arriving you could smell the mold that they are trying to cover up with bleach.

They checked us in and our roof had pizza sauce all over the comforter.

The second and third rooms all had stains and nasty areas.

Watch out for falling tiles in the lobby. One fell and hit me while waiting for the room keys.

They said they would put in for a refund and have not yet.

Patiently waiting on the property and Expedia to make this correct.

2025-09-07 • via Nuitee
J
JOSE • family
2
Pros:

Disgusting and unsafe.Doors wouldn’t lock correctly. Another room smelled like smoke. Would never recommend nor stay there again.

2025-09-07 • via Nuitee
M
Mike
6
Pros:

Overpriced for a place with cracks in the sink, missing outlet covers, and falling apart lampshades

2025-09-07 • via Nuitee
B
Brian • family
2
Pros:

The bedroom was stained, the door didn’T close properly and was open upon our arrival, forcing us to search the room before we felt safe. Would never pick this place and only happened due to Notre Dame’s drop off week and lack of rooms available.

2025-08-27 • via Nuitee
G
Grisela
8
Pros:

Overall, a good stay. Nothing outstanding and no complaints.

2025-08-26 • via Nuitee