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Prime Location near University and Entertainment District
Convenient Amenities for Business and Leisure
Explore Austin with Ease
Book now to experience the perfect blend of comfort and convenience at Super 8 by Wyndham Austin North/University Area.
Please inform the property in advance if you plan to pay in cash. Guests can forfeit their USD 50 deposit for not vacating the room by noon, a full hour after check out.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.
Complimentary breakfast was very nice addition to my stay.
The fact that the City of Austin Texas does not have bus service to the hotel.
Cold rooms.
Busted elevator
Todo me gustó, muy limpio, cerca de todo.
Todo muy bien
La señora grande de edad que atiende el 1er turno es muy mal encarada le preguntas algo y te contesta mal y se retira prácticamente te deja hablando solo.
Bed extremely uncomfortable.
Staff very loud in the mornings cleaning the rooms that people had checked out of.
In the shower , hairs observed over the shower before use. Air conditioning unit extremely loud also.
I liked that there was ac.
How it looked like a vacant building on the inside, the halls smelled like leaky toilets, the beds felt like display beds (cardboard) the pillows were infant size and seemed to be stuffed with cotton pillows from the past. The only positive was that the staff was polite and their ac worked. I could honestly say I’ve had better stays for my money.
the staff is amazing.
Yash, the gentleman who checked us in, could not do enough for us. He was polite, understanding and apologetic when we asked to change rooms. He patiently gave us a tour of several more rooms, including some suites, and kept apologising as we rejected each one in turn. We settled on Room 205 for our first night, with an assurance from Yash that we could change rooms the next night. However, due to circumstances we did not see Yash again on our trip and so remained in Room 205, which was adequate enough.
I will also say that the pool was very well kept. I would say it was the best kept part of the hotel. I am not a pool person, but I did enjoy going for a swim during our stay so it must have been good!
I ran out of space in the "What didn't you like?" section so I'm continuing that here:
I was annoyed at receiving a large $50 bill back when I had paid in smaller bills. As a tourist, larger bills are harder to spend.
Finally - although there are bound to be other things I will remember later - let's not overlook the bullet holes in the glass of the door that leads into one of the stairwells on the second floor. (That's first floor in English terms). My friend and I felt as though we were getting the authentic experience of Texas, so you could class that as a good thing, but I can't help but wonder how and why the bullet holes got there in the first place. We felt safe the whole time we were there, but I'm just letting people know what we saw :)
The most disappointing part for me was that there are no tea/coffee-making facilities in the rooms, even though the hotel advertises as having them. We were told that there have been no facilities of this kind since covid, so there has been plenty of time to change this on the booking website. A nice girl at reception gave me a styrofoam cup and some coffee bags that you would usually put into a machine, but the coffee tasted very stale. The second bag I had was already split open and spilt coffee grounds into my clothes.
On the theme of food, it is mentioned many times in reviews that the breakfast is very carbohydrate heavy. This is true... until the carbs run out too! For the first three days we were able to have cereal and toast. On the third morning, I even saw some bananas so I enjoyed some fruit with my cereal. On the fourth morning there were only two slices of bread left. I let my friend toast those because he had not been feeling well. I asked about bananas and they lady replied "No hay." On our last morning, there were no bananas and no slices of bread. My friend asked at reception and was told that the manager was away and that the budget for bread had run out. There is a petrol station very close to the hotel that sells basic groceries but the staff were not able/allowed to top up the breakfast items because they had no money to do so. I prefer savoury foods to sweet, so the toast and butter was my favourite part of the breakfast, which unfortunately I did not get to experience for the last two days.
When we checked in, I paid the $50 refundable deposit in cash, using two $20 bills and one $10 bill. Yash put these into an envelope and wrote something - presumably my name and/or room number - on the outside. When we checked out, I read through the form but waited until I could see the envelope open and the lady at reception ready to hand me my $50 back before I signed to say I had received it.
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