Quality Inn & Suites Charleston - Civic Center

The room had mold in the bathtub and at the edge of the floor, an old broken lampshade with holes in it, a white comforter with little yellowish stains on it, scratched up furniture and a bed that dipped in the middle. They bathroom door had discoloration and was scratched up but I am not sure if it was dirt or stains.

At breakfast they ran out of eggs, maple syrup and forks. I asked them to refurbish the food but had to finally leave so I am not sure that this was done. It was in the middle of the breakfast hours, not at the end.

Overall it’s okay

Two people were yelling at each other on the hallway at 2:30 am.

Very friendly and personable staff. Breakfast was great but limited options. Very convenient location.

I booked a room for the wrong area and i could not get my room transfered to the same state different area and all i did was reserve it and i couldn't get a refund so thats what my review from how can i rate the stay if i never even stayed there.

Although this is in the civic center district it is in a very run down area. There are lots of homeless people around the hotel and sadly a lot of them were sleeping on the pavement across from our window. There were also quite a few people who were quite clearly on drugs hanging about as well so overall it didn't not feel a safe area. We were a bit wary of leaving our car in the car park but all was ok. We did make sure we were back at the hotel before dark as it definitely is not a place to be at night.

Everything was good for an overnight visit.

Easy check-in and excellent customer service.

The hotel is off the beaten track, but the service was good and the staff were friendly.

Location

A nice quaint place

We arrived around 11 p.m.
This is a hotel in the downtown area. There was a cop car close to the hotel talking to a pulled over vehicle.

The hotel entrance was not easy to find, kind of in the back parking lot. A homeless man was sleeping on the sidewalk nearby. It felt dangerous there.

The breakfast was not bad, but they did not replenish the eggs.

The place was clean on the inside but it was the outside that was a bit scary. Not a good área of town.

The room is nice, bute we were a little concerned about the neighborhood. Apparently the management is too, as there are signs posted in the parking lot about not being responsible for damage to vehicles. They also have you initial a similar statement at check in.

Clean. bed was comfortable. 3 day stay, bed not made up, fresh towels on 2nd day

The pictures wasn't the the same pictures. The facility, the pool was not good there. It was covered antorah up the TV did not work. Had to keep getting changed to different rooms because we didn't have cable. And by the time they actually got the TV to work, we were about to check out. Terrible experience for the price that they charge.

Great for an overnight stay during travels

The area is surrounded by homeless people. Roaming the parking lot & sitting outside of the hotel.

Our first room, the air wouldn’t work & the bathroom wall was full of hair left behind from the people before.
We got moved to a different room, it was cleaner but still not super clean.
The beds were clean & we just needed somewhere to lay our heads.
The staff was friendly.

I would not recommend staying here with little kids like us. It was a veryyyy poor area. We got to see a man boxing the air first thing in the morning. It was great! Then we got to see a lady laying down on the sidewalk (looked dead).

A man in the lobby was yelling cuss words & smelled like a skunk.

All in all, I would not stay here again. If it wasn’t 11pm when we got there we would’ve found a different hotel.

This is a great place for anyone traveling on a budget. It was clean and the property was in pretty good shape. It's hard to beat this place when you're considering the low price, location, and quality. It's close to great food and drink spots. The front desk staff were all friendly. The bed was comfortable, too. I highly recommend this place.

The beds looked like they had already been laid in. The property was in extreme disrepair and nasty. The pool doesn't really exist

The ice machines didn’t work. The pool was out of order. It’s the peak of summer.