Comfort Inn & Suites South Hill I-85

Hotels
Comfort
8 (301 reviews)
250 Thompson Street , South Hill , us

Free
Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Cleanliness issues
Room condition

Categories

Cleanliness
5.89
Multiple reviews highlight cleanliness issues, including unclean bathrooms and general dirtiness.
Service
9.86
Friendly staff noted, which positively contributes to the service experience.
Location
9.9
The location is described positively, providing a sense of quietness and convenience.
Room Quality
6.85
Many complaints about room conditions, including odors and maintenance issues.
Amenities
7.88
Basic amenities present, but there were complaints about the elevator and other facilities.
Value for Money
7.84
Some value discrepancies noted, considering the overall quality of services.
Food and Beverage
6.89
Breakfast choices and cleanliness were points of concern; therefore, rating lowered.
Overall Experience
8.86
Despite some criticisms, the overall sentiment reflects a reasonable expectation for the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 23:07

Property Description

Modern Comfort
Experience modern comfort at Comfort Inn & Suites South Hill I-85.

Convenient Amenities
Enjoy amenities such as a business center, gym, and free private parking during your stay.

Delicious Breakfast Options
Start your day right with a buffet or continental breakfast offered at the hotel.

To book your stay at Comfort Inn & Suites South Hill I-85, visit our website or call us directly.

Important information:

You must show a valid photo ID and credit card upon check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: RIC

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: Yes
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8
Based on 301 reviews
Cleanliness: 5.89
Service: 9.86
Location: 9.9
Room Quality: 6.85
Amenities: 7.88
Value for Money: 7.84
Food and Beverage: 6.89
Overall Experience: 8.86
J
jacqueline
6
Pros:

Moce hotel
Good
Area very dated

2025-10-12 via Nuitee
C
Cynthia
10
Pros:

A god quite stay. Clean and safe. Breakfast has a lot of good variety.

2025-10-11 via Nuitee
R
Robin family
10
Pros:

Elevator needs repair but breakfast and room was great

2025-10-10 via Nuitee
M
Margo
8
Comfortable
Pros:

First room we got the bathroom was old and rusted fixtures. Toilet wouldn’t flush so I asked to be moved. No problem after that. New room was nice and comfortable. Breakfast was ok. Staff was very nice.

2025-10-04 via Nuitee
C
Cynthia pet
10
Pros:

The room was comfortable for the night.

2025-10-01 via Nuitee
D
Della
10
Pros:

I wish there were better channels on the tv.

2025-09-27 via Nuitee
K
Kenya family
4
Pros:

This hotel needs a complete renovation and a new cleaning staff

2025-09-22 via Nuitee
A
Alison partner
6
Pros:

Room smelled of excessive rug powder, covering animal smells. "White" wash cloths were brown, ripped carpet, and there was something dark in color smudged down the front of the toilet. I took pics of it all.

2025-09-20 via Nuitee
S
Stanley couple us
10
2025-09-15 via Nuitee
Y
Yasin solo_traveller us
10
2025-09-15 via Nuitee
D
Dalela family_with_children us
6
2025-09-14 via Nuitee
K
Kevin
4
Our stay during the Virginia State Skeet Champions
Pros:

There were a bunch of individuals on our floor that were raising Cane up and down the hallway, slamming doors which made the windows in our room. Two nights of no sleep.

2025-09-14 via Nuitee
R
Rana family_with_children us
9
Pros:

The breakfast and the friendliness of the staff.

Cons:

The parking

2025-09-13 via Nuitee
S
Sharina
8
Pros:

Great looking

2025-09-07 via Nuitee
D
DIANE
6
Elevator
Pros:

The elevator door was acting wacky. Didn't want to close properly. Almost changed hotels because it would have been hard for my elderly mother to climb stairs.

2025-09-04 via Nuitee
W
Walter couple us
1
Very dirty and nasty
Pros:

Did eat there it was too dirty around there

Cons:

Renovation and clean the place up don’t let drugs on the property and let them use freely there.

2025-09-03 via Nuitee
C
Connie solo_traveller us
2
Up happy stay
Pros:

There was an bad smell in the room and the toilet kept stopping up.

Cons:

Ask house keeper for a plunger

2025-09-01 via Nuitee
L
Lloyd
4
Pros:

I like the entrance area didn’t like to run the mold in the bathroom and smell like mildew very uncomfortable night

2025-08-30 via Nuitee
G
Garcia extended_group us
9
2025-08-29 via Nuitee
A
Adem extended_group de
1
Katastrophe
Pros:

Bordel kann ich sagen . Mit Familie nie mals. Wir haben 4 person reserviert und bezahlt. Aber nur ein bett haben Sie gegeben. Gott sei Dank wir haben über Booking reserviert. Und Booking hat unsere Geld wieder zurückgeschickt. Wir konnten da gar nicht mal übernachten und das war ein großer Verarschung. Muss man aufpassen.

2025-08-26 via Nuitee