Comfort Inn & Suites South Hill I-85

Hotels
•
Comfort
7.2 (171 reviews)
250 Thompson Street , South Hill , US

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Convenient location near highway
Close to restaurants
Cons:
Cigarette smell despite non-smoking hotel
Hallway slippery due to mopping near lobby before 10:00am

Categories

Cleanliness
4.5
Negative: noticeable cigarette smell throughout the property despite a non-smoking policy; slippery, freshly-mopped tile in hallways created safety concerns.
Service
6
Negative impact from staff cleaning practices (mopping hallway near lobby before 10:00am), causing inconvenience and safety risk; no other service details provided.
Location
8.5
Positive: convenient location near the highway and nearby restaurants.
Room Quality
6.5
Room quality impacted by cigarette odor despite non-smoking designation; otherwise described as adequate accommodations.
Amenities
8
Standard quality for this hotel tier
Value for Money
8
Standard quality for this hotel tier
Food and Beverage
8
Standard quality for this hotel tier
Overall Experience
8.1
Standard quality for this hotel tier
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:15

Property Description

Modern Comfort
Experience modern comfort at Comfort Inn & Suites South Hill I-85.

Convenient Amenities
Enjoy amenities such as a business center, gym, and free private parking during your stay.

Delicious Breakfast Options
Start your day right with a buffet or continental breakfast offered at the hotel.

To book your stay at Comfort Inn & Suites South Hill I-85, visit our website or call us directly.

Important information:

You must show a valid photo ID and credit card upon check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: RIC

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: Yes
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.2
Based on 171 reviews
Cleanliness: 4.5
Service: 6
Location: 8.5
Room Quality: 6.5
Amenities: 8
Value for Money: 8
Food and Beverage: 8
Overall Experience: 8.1
L
Larry • family_with_children • us
8
Comfort In Va
Pros:

Location
Breakfast
The room
Friendly desk personnel
Price

Cons:

Everything was good

2026-11-03 • via Nuitee
R
Ridvan • couple • us
10
We spent a quiet and pleasant night, followed by a varied breakfast
Pros:

Everything was perfect

Cons:

Nothing

2026-11-03 • via Nuitee
S
shereen • family_with_children • us
10
2026-11-02 • via Nuitee
D
David • couple • us
10
2026-10-25 • via Nuitee
C
Christopher • couple • us
4
Addiquate accommodations
Pros:

The location near the highway and restaurants.

Cons:

The property smells like cigarettes even though it was a non- smoking hotel. Also, cleaning staff was mopping tile hallway floors, making it very slippery, near lobby where people had to walk to exit the building before 10:00am.

2026-10-15 • via Nuitee
S
Shane • couple • us
10
2026-10-11 • via Nuitee
S
Serhij • family_with_children • ca
6
2026-10-10 • via Nuitee
J
jacqueline
6
Pros:

Moce hotel
Good
Area very dated

2025-10-12 • via Nuitee
C
Cynthia
10
Pros:

A god quite stay. Clean and safe. Breakfast has a lot of good variety.

2025-10-11 • via Nuitee
R
Robin • family
10
Pros:

Elevator needs repair but breakfast and room was great

2025-10-10 • via Nuitee
M
Margo
8
Comfortable
Pros:

First room we got the bathroom was old and rusted fixtures. Toilet wouldn’t flush so I asked to be moved. No problem after that. New room was nice and comfortable. Breakfast was ok. Staff was very nice.

2025-10-04 • via Nuitee
C
Cynthia • pet
10
Pros:

The room was comfortable for the night.

2025-10-01 • via Nuitee
D
Della
10
Pros:

I wish there were better channels on the tv.

2025-09-27 • via Nuitee
K
Kenya • family
4
Pros:

This hotel needs a complete renovation and a new cleaning staff

2025-09-22 • via Nuitee
A
Alison • partner
6
Pros:

Room smelled of excessive rug powder, covering animal smells. "White" wash cloths were brown, ripped carpet, and there was something dark in color smudged down the front of the toilet. I took pics of it all.

2025-09-20 • via Nuitee
Y
Yasin • solo_traveller • us
10
2025-09-15 • via Nuitee
S
Stanley • couple • us
10
2025-09-15 • via Nuitee
D
Dalela • family_with_children • us
6
2025-09-14 • via Nuitee
K
Kevin
4
Our stay during the Virginia State Skeet Champions
Pros:

There were a bunch of individuals on our floor that were raising Cane up and down the hallway, slamming doors which made the windows in our room. Two nights of no sleep.

2025-09-14 • via Nuitee
R
Rana • family_with_children • us
9
Pros:

The breakfast and the friendliness of the staff.

Cons:

The parking

2025-09-13 • via Nuitee