Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Clubhouse
Fitness facilities (surcharge)
Air conditioning
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Excellent location
Good room quality
Friendly staff
Cons:
Issues with cleanliness
Inconsistent service
Food quality issues

Categories

Cleanliness
8.03
Some reviews indicated issues with maintenance and cleanliness, notably the shower not working and dirty carpets.
Service
8.5
Service quality varies; some guests mentioned polite staff, but others reported unresponsive service during critical times.
Location
9.54
Multiple reviews noted the excellent location, close to various attractions and transport.
Room Quality
8.49
Room quality was generally praised, though there were some issues with showers and maintenance.
Amenities
9.02
Amenities received positive feedback, especially regarding breakfast variety and convenience.
Value for Money
8.98
Good value highlighted in many reviews, particularly for the location and room quality.
Food and Beverage
8.03
Mixed reviews on food quality; breakfast quality fluctuated based on occupancy.
Overall Experience
9
Overall experience was rated highly by many, despite some significant issues reported.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 00:20

Property Description

Convenient Location
Situated in the heart of Sao Paulo, Novotel is just a block away from Anhangabau or Republica Metro Station, offering easy access to the city's attractions.

Modern Amenities
Enjoy complimentary WiFi, two restaurants serving international cuisine, a well-equipped fitness center, and reduced mobility facilities for added convenience during your stay.

Nearby Attractions
Explore the vibrant nightlife of Sao Paulo with popular bars and restaurants within walking distance. Plus, iconic landmarks like Municipal Theatre and Renaut Theatre are just a short drive away.

Experience the best of Sao Paulo at Novotel Jaraguá. Book your stay now for a memorable trip!

Important information:

Please note that guests traveling with pets weighing up to 45 kilos, must present valid vaccination documents for the animal. Please send a request to the property in advance and wait for confirmation.

Please note that minors under 18 must be accompanied by their parents and present an official ID. If only one parent is present with the minor, the absent parent must provide written authorization. If the companion is not a parent, please present a notarized authorization signed by both parents.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: GRU

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible at a location nearby (reservation is not needed) and costs BRL 45 per day.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

8.7
Based on 4108 reviews
Cleanliness: 8.03
Service: 8.5
Location: 9.54
Room Quality: 8.49
Amenities: 9.02
Value for Money: 8.98
Food and Beverage: 8.03
Overall Experience: 9
M
Marcos Viana • couple • br
10
2026-04-04 • via Nuitee
L
Leonor • solo_traveller • br
9
2026-04-02 • via Nuitee
R
RDidario • solo_traveller • br
8
Muito boa estadia.
Pros:

Ocorreu tudo muito bem, equipe simpatia e atenciosa.
Nao usei wifi ou cafe da manha. A cama era confortável, quarto silencioso, mas o melhor pra mim foi o chuveiro! Excelente.

Cons:

Fiquei apenas um dia, não tenho do que reclamar.

2026-04-02 • via Nuitee
L
Leonor • solo_traveller • br
9
2026-04-02 • via Nuitee
C
Carlos • family_with_children • sv
9
Un hotel cerca del centro histórico
Pros:

La ubicación cerca del centro histórico, habitación amplia

Cons:

Un poco lento el check in

2026-04-02 • via Nuitee
A
Aquiles • family_with_children • br
8
2026-04-01 • via Nuitee
R
Ruth • extended_group • us
4
2026-04-01 • via Nuitee
M
maria angélica • couple • br
10
Hotel da realeza!
Pros:

A localização, conforto das instalações, gentileza dos funcionários é sempre um convite para retornar.

Cons:

Não tem ferro de passar nos quartos

2026-03-31 • via Nuitee
E
Edson • couple • br
9
O local é muito bom, próximo de tudo com quartos confortáveis e excelente estadia!!
Pros:

A acomodação é de extrema qualidade !!

Cons:

No hall de entrada estava um
Cheiro muito forte de esgoto, o que parecia que não acabava, ou seja parecia que não estava cuidando da limpeza e higienização do ambiente.

2026-03-31 • via Nuitee
M
Marcelo Adriano • couple • br
10
Pros:

Atendimento de excelência. E.bom preço

Cons:

Faltou estacionamento próprio.

2026-03-31 • via Nuitee
F
Fernando • family_with_children • br
8
Foi agradável!
Cons:

Poderia haver um leque maior de variações no café d amanhã entre os dias.

2026-03-31 • via Nuitee
R
ROBERTSON • couple • br
8
Pros:

Gostei muito da localização, minha primeira vez em SP e tinha tudo que precisava bem próximo.

Cons:

Devido ser no centro deve-se ter muito cuidado. Os seguranças sempre eficiente alertando sobre os cuidados necessários.

2026-03-30 • via Nuitee
C
Ciquinato • family_with_children • br
8
hotel negócios e família
Pros:

hotel bom elegante café da manha ótimo, quarto espaçoso

Cons:

poderia ter opção de meia pensão na compra , ja tinha ficado no hotel quando era novotel e peguei com meia pensão

2026-03-30 • via Nuitee
C
Celso Fernando • couple • br
10
2026-03-30 • via Nuitee
R
reza • family_with_children • tr
5
Pros:

Not clean

Cons:

Not clean

2026-03-30 • via Nuitee
C
Correa Rebellato • couple • br
10
2026-03-30 • via Nuitee
F
Fernando • family_with_children • br
10
Atendeu a necessidade que buscava, bem localizado e com empregados bem atenciosos.
Pros:

Café da manhã completo. Localização excelente.

Cons:

Em uma das camas a coberta estava com cheiro que lembrava mofo.

2026-03-30 • via Nuitee
L
Leonardelli Pereira • family_with_children • br
10
2026-03-30 • via Nuitee
M
Marques • solo_traveller • br
10
2026-03-29 • via Nuitee
E
Edu • solo_traveller • br
10
Perfeita
Pros:

Limpeza

2026-03-29 • via Nuitee