Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Excellent location
Good room quality
Friendly staff
Cons:
Issues with cleanliness
Inconsistent service
Food quality issues

Categories

Cleanliness
8.03
Some reviews indicated issues with maintenance and cleanliness, notably the shower not working and dirty carpets.
Service
8.5
Service quality varies; some guests mentioned polite staff, but others reported unresponsive service during critical times.
Location
9.54
Multiple reviews noted the excellent location, close to various attractions and transport.
Room Quality
8.49
Room quality was generally praised, though there were some issues with showers and maintenance.
Amenities
9.02
Amenities received positive feedback, especially regarding breakfast variety and convenience.
Value for Money
8.98
Good value highlighted in many reviews, particularly for the location and room quality.
Food and Beverage
8.03
Mixed reviews on food quality; breakfast quality fluctuated based on occupancy.
Overall Experience
9
Overall experience was rated highly by many, despite some significant issues reported.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 00:20

Property Description

Convenient Location
Situated in the heart of Sao Paulo, Novotel is just a block away from Anhangabau or Republica Metro Station, offering easy access to the city's attractions.

Modern Amenities
Enjoy complimentary WiFi, two restaurants serving international cuisine, a well-equipped fitness center, and reduced mobility facilities for added convenience during your stay.

Nearby Attractions
Explore the vibrant nightlife of Sao Paulo with popular bars and restaurants within walking distance. Plus, iconic landmarks like Municipal Theatre and Renaut Theatre are just a short drive away.

Experience the best of Sao Paulo at Novotel Jaraguá. Book your stay now for a memorable trip!

Important information:

Please note that guests traveling with pets weighing up to 45 kilos, must present valid vaccination documents for the animal. Please send a request to the property in advance and wait for confirmation.

Please note that minors under 18 must be accompanied by their parents and present an official ID. If only one parent is present with the minor, the absent parent must provide written authorization. If the companion is not a parent, please present a notarized authorization signed by both parents.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: GRU

Location

Guest Reviews

8.7
Based on 4717 reviews
Cleanliness: 8.03
Service: 8.5
Location: 9.54
Room Quality: 8.49
Amenities: 9.02
Value for Money: 8.98
Food and Beverage: 8.03
Overall Experience: 9
S
Stefano • solo_traveller • br
9
2026-10-14 • via Nuitee
N
Nadir • couple • ao
9
Perfeito, no coração de São Paulo.
Pros:

Maravilhosa, pessoal educado, pequeno almoço maravilhoso.

2026-10-13 • via Nuitee
L
Luis Gustavo • couple • br
8
Estadia boa
Pros:

a Localização é muito boa, o tamanho do quarto é muito bom

Cons:

como o hotel é antigo falta manutenção e atualização principalmente nos box dos banheiros.

2026-10-13 • via Nuitee
A
Alexandre • extended_group • br
10
2026-10-13 • via Nuitee
F
Fernando • couple • br
8
Pros:

Localização excelente!

Cons:

Muito barulho da avenida! Buzinas, ambulância e etc…

2026-10-13 • via Nuitee
G
Gustavo D • couple • br
8
Bem localizado e bom serviço
Pros:

Super bem localizado e confortável. A suíte é muito boa.

Cons:

Os elevadores são insuficientes. Os corredores e o banheiro da suíte precisa ser renovado.

2026-10-13 • via Nuitee
K
Kelly • couple • br
7
2026-10-13 • via Nuitee
J
Jose Francisco • solo_traveller • br
9
2026-10-13 • via Nuitee
V
VINICIUS • extended_group • br
7
2026-10-13 • via Nuitee
F
Fernando Morales • solo_traveller • uy
8
Pros:

El desayuno es excelente

Cons:

El aire acondicionado

2026-10-13 • via Nuitee
T
Thomas • solo_traveller • br
9
Ótimo hotel e hospedagem muito confortável.
Pros:

Ótima localização , apto com bom espaço e camas que descansam suas costas.

Cons:

Não tenho nada que desabone sobre a minha estadia

2026-10-12 • via Nuitee
B
Bernardo • solo_traveller • br
10
2026-10-12 • via Nuitee
C
Carlos umberto • couple • br
5
Razoável !
Cons:

Fiquei hospedado no apartamento 1104. Infiltração no teto gerando mofo . O 1104 é o último quarto no corredor , carpete úmido e fedido .

2026-10-12 • via Nuitee
A
Alan Luis • solo_traveller • br
9
Hotel bom, necessita melhorar atendimento no restaurante
Pros:

Quarto limpo, cama confortável e check in rápido.

Cons:

Café da manhã muito tumultuado, eu comi com restos de comida de outras pessoas na mesa porque a equipe não estava dando conta de limpar todas as mesas. Como o hotel pode ter superlotação, deveriam prever mais funcionários para ajudar.

2026-10-12 • via Nuitee
C
Carla • couple • br
8
Muito boa!
Pros:

Silenciosa, limpa, chuveiro com boa pressão e água quente.
Funcionários do hotel muito educados, ótimo café da manhã e a localização do hotel é perfeita.

Cons:

Quarto um pouco escuro e com um leve cheiro de úmido. O ar condicionado tb poderia modernizar.

2026-10-12 • via Nuitee
H
Hugo • couple • br
10
2026-10-11 • via Nuitee
L
Lloyd Vicente • solo_traveller • br
10
2026-10-11 • via Nuitee
C
Carlos Eduardo Moraes • solo_traveller • br
10
2026-10-11 • via Nuitee
M
Marcilio • family_with_children • br
10
Excelente
Pros:

Café da manhã

2026-10-09 • via Nuitee
K
Kathleen Rebêlo • solo_traveller • br
10
Pros:

Da localização e do atendimento

Cons:

Gostei de tudo

2026-10-09 • via Nuitee