Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Clubhouse
Fitness facilities (surcharge)
Parking
Air conditioning
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Excellent location
Good room quality
Friendly staff
Cons:
Issues with cleanliness
Inconsistent service
Food quality issues

Categories

Cleanliness
8.03
Some reviews indicated issues with maintenance and cleanliness, notably the shower not working and dirty carpets.
Service
8.5
Service quality varies; some guests mentioned polite staff, but others reported unresponsive service during critical times.
Location
9.54
Multiple reviews noted the excellent location, close to various attractions and transport.
Room Quality
8.49
Room quality was generally praised, though there were some issues with showers and maintenance.
Amenities
9.02
Amenities received positive feedback, especially regarding breakfast variety and convenience.
Value for Money
8.98
Good value highlighted in many reviews, particularly for the location and room quality.
Food and Beverage
8.03
Mixed reviews on food quality; breakfast quality fluctuated based on occupancy.
Overall Experience
9
Overall experience was rated highly by many, despite some significant issues reported.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 00:20

Property Description

Convenient Location
Situated in the heart of Sao Paulo, Novotel is just a block away from Anhangabau or Republica Metro Station, offering easy access to the city's attractions.

Modern Amenities
Enjoy complimentary WiFi, two restaurants serving international cuisine, a well-equipped fitness center, and reduced mobility facilities for added convenience during your stay.

Nearby Attractions
Explore the vibrant nightlife of Sao Paulo with popular bars and restaurants within walking distance. Plus, iconic landmarks like Municipal Theatre and Renaut Theatre are just a short drive away.

Experience the best of Sao Paulo at Novotel Jaraguá. Book your stay now for a memorable trip!

Important information:

Please note that guests traveling with pets weighing up to 45 kilos, must present valid vaccination documents for the animal. Please send a request to the property in advance and wait for confirmation.

Please note that minors under 18 must be accompanied by their parents and present an official ID. If only one parent is present with the minor, the absent parent must provide written authorization. If the companion is not a parent, please present a notarized authorization signed by both parents.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: GRU

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible at a location nearby (reservation is not needed) and costs BRL 45 per day.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

8.7
Based on 4313 reviews
Cleanliness: 8.03
Service: 8.5
Location: 9.54
Room Quality: 8.49
Amenities: 9.02
Value for Money: 8.98
Food and Beverage: 8.03
Overall Experience: 9
J
Joelma • couple • br
9
2026-05-30 • via Nuitee
P
Pollyana • solo_traveller • br
10
2026-05-30 • via Nuitee
M
Mario • couple • br
8
Boa
Pros:

Bom hotel

Cons:

Agua do chuveiro não estava quente, cama muito macia prejudica as costas

2026-05-30 • via Nuitee
S
Sandro • solo_traveller • br
8
Excelente localização. Um bom custo benefício
Pros:

A localização. Perto do metrô

Cons:

A existência de carpetes dos corredores, prejudicial para pessoas alérgicas

2026-05-30 • via Nuitee
M
Mauricio • solo_traveller • br
9
Custo benefício que vale a pena
Pros:

Proximidade com várias atrações do Centro de São Paulo como Cata-vento e Mercado Municipal.

Cons:

O quarto que nos foi designado inicialmente tinha um cheiro desagradável, mas o hotel prontamente nos trocou.

2026-05-30 • via Nuitee
G
Gustavo • solo_traveller • br
8
2026-05-29 • via Nuitee
R
Rafael • couple • au
10
2026-05-29 • via Nuitee
Y
Yuri • solo_traveller • br
9
Pros:

Estrutura excepcional. Quartos extremamente confortáveis, café da manhã muito variado. Localização muito boa, próxima a estação de metrô e pontos turísticos históricos.

2026-05-29 • via Nuitee
C
Cibelly • solo_traveller • br
10
Excelente hospedagem em SP
Pros:

As instalações e limpeza do quarto.

2026-05-29 • via Nuitee
E
Esteban • solo_traveller • ar
10
Pros:

Todo

Cons:

-

2026-05-29 • via Nuitee
T
Tercio • couple • br
10
VOLTAREI NO HOTEL
Pros:

DO CAFÉ DA MANHÃ......MARAVILHOSO.....

Cons:

GOSTEI DE TUDO....

2026-05-28 • via Nuitee
S
SILVANA • couple • br
8
Cons:

ESTACIONAMENTO PAGO.

2026-05-28 • via Nuitee
F
Federico • couple • ar
10
2026-05-28 • via Nuitee
E
Evandro • couple • br
8
2026-05-28 • via Nuitee
S
Stella • family_with_children • br
9
Excelente.
Pros:

Tudo

Cons:

Travesseiro. São muito incômodos, finquei com a cabeça e pescoço doendo.

No geral eles são organizados, colocaram forros de plástico nos travesseiros e cochoes, o que torna mais higiênico. Mas o travesseiro é muito ruim.

2026-05-28 • via Nuitee
G
Gabriela • couple • br
9
Excelente, voltaria concerteza
Pros:

Excelente, café da manhã muito bom, chuveiro forte, cama confortável e lençóis também

Cons:

Demora na recepção e não tem ninguém p acompanhar com malas

2026-05-28 • via Nuitee
M
Morgana • family_with_children • br
10
2026-05-27 • via Nuitee
E
ELZA • couple • br
10
2026-05-27 • via Nuitee
P
Pedro • solo_traveller • br
8
2026-05-27 • via Nuitee
J
Juliana • solo_traveller • br
10
2026-05-27 • via Nuitee