Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Clubhouse
Fitness facilities (surcharge)
Air conditioning
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Excellent location
Good room quality
Friendly staff
Cons:
Issues with cleanliness
Inconsistent service
Food quality issues

Categories

Cleanliness
8.03
Some reviews indicated issues with maintenance and cleanliness, notably the shower not working and dirty carpets.
Service
8.5
Service quality varies; some guests mentioned polite staff, but others reported unresponsive service during critical times.
Location
9.54
Multiple reviews noted the excellent location, close to various attractions and transport.
Room Quality
8.49
Room quality was generally praised, though there were some issues with showers and maintenance.
Amenities
9.02
Amenities received positive feedback, especially regarding breakfast variety and convenience.
Value for Money
8.98
Good value highlighted in many reviews, particularly for the location and room quality.
Food and Beverage
8.03
Mixed reviews on food quality; breakfast quality fluctuated based on occupancy.
Overall Experience
9
Overall experience was rated highly by many, despite some significant issues reported.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 00:20

Property Description

Convenient Location
Situated in the heart of Sao Paulo, Novotel is just a block away from Anhangabau or Republica Metro Station, offering easy access to the city's attractions.

Modern Amenities
Enjoy complimentary WiFi, two restaurants serving international cuisine, a well-equipped fitness center, and reduced mobility facilities for added convenience during your stay.

Nearby Attractions
Explore the vibrant nightlife of Sao Paulo with popular bars and restaurants within walking distance. Plus, iconic landmarks like Municipal Theatre and Renaut Theatre are just a short drive away.

Experience the best of Sao Paulo at Novotel Jaraguá. Book your stay now for a memorable trip!

Important information:

Please note that guests traveling with pets weighing up to 45 kilos, must present valid vaccination documents for the animal. Please send a request to the property in advance and wait for confirmation.

Please note that minors under 18 must be accompanied by their parents and present an official ID. If only one parent is present with the minor, the absent parent must provide written authorization. If the companion is not a parent, please present a notarized authorization signed by both parents.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: GRU

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible at a location nearby (reservation is not needed) and costs BRL 45 per day.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

8.7
Based on 4176 reviews
Cleanliness: 8.03
Service: 8.5
Location: 9.54
Room Quality: 8.49
Amenities: 9.02
Value for Money: 8.98
Food and Beverage: 8.03
Overall Experience: 9
G
Guilherme • solo_traveller • br
9
2026-04-25 • via Nuitee
A
Ana Carla • couple • br
10
2026-04-25 • via Nuitee
C
Carla Juliana • couple • br
10
Pros:

Limpeza, espaço amplo, café de manhã variado e saboroso.

2026-04-25 • via Nuitee
C
Claudia • extended_group • br
8
Pros:

Perto de diversos pobtos de interesse (copan, centro, consolação)

2026-04-25 • via Nuitee
J
Jochim • solo_traveller • br
9
2026-04-25 • via Nuitee
A
Aharon • solo_traveller • br
7
2026-04-25 • via Nuitee
A
Albérico • couple • br
10
Ótimo.
Pros:

Quarto confortável. Banheiro de bom tamanho. Café da manhã bem diversificado.

Ademais, os funcionários são muito bem educados, inclusive, guardando nossas malas mesmo após o Check out, para que pudéssemos curtir a cidade. A recepção é bem extensa, e os mensageiros são muito atenciosos.

Cons:

Não há nada a reclamar.

2026-04-24 • via Nuitee
D
douglasfurnas • solo_traveller • br
8
2026-04-24 • via Nuitee
V
vinicius elias hauagge • extended_group • br
8
2026-04-23 • via Nuitee
V
Valdeir • couple • br
9
Atendeu as minhas expectativas,muito bom.
Pros:

Quarto limpo e organizado

Cons:

Nada a declarar

2026-04-23 • via Nuitee
G
GUSTAVO • solo_traveller • br
9
Ótima localização
Pros:

Localização, tamanho do quarto, café da manhã.

2026-04-22 • via Nuitee
R
Rodrigo • extended_group • br
9
2026-04-22 • via Nuitee
I
Iwona • family_with_children • pl
9
Pros:

Hotel blisko centrum. Cena adekwatna dla 4* hotelu. Śniadania dobre.

2026-04-22 • via Nuitee
R
rodrigo • solo_traveller • bo
10
2026-04-22 • via Nuitee
Ângelo Garcia Grillo • solo_traveller • br
10
Localização Excepcional
Pros:

Localização estratégica - próximo a estações de metrô, permitindo deslocamento a vários pontos da cidade, acesso a comércio, bares e restaurantes nos arredores, região controlada por um destacamento fixo da polícia militar.

Cons:

Nada a registrar. Às pessoas sensíveis a alergias, há ainda carpete nos corredores. Também, em relação ao quarto em que fiquei, o 736, mesmo com cortina e janelas antirruído, ouve-se, eventualmente, o som das sirenes e do movimento dos carros, mas nada que atrapalhe o sono de pessoas menos sensíveis.

2026-04-22 • via Nuitee
R
RENEI LUCAS • solo_traveller • br
10
Pros:

Localização. Atendimento.

Cons:

Nada a relatar.

2026-04-22 • via Nuitee
H
Hans • solo_traveller • nl
10
Pros:

Wat een heerlijke plek. Dichtbij ‘t centrum in het midden van de stad. Hele prettige plek om even op adem te komen.

2026-04-21 • via Nuitee
V
Vinícius • family_with_children • br
10
Excelente estadia com a família
Pros:

Staff muito atencioso, café da manhã excepcional e ótima localização

2026-04-20 • via Nuitee
A
ANDRÉ • couple • br
9
Hotel antigo, mas bonito, com restaurante e teatro no centro de SP. Antigo mais bem cuidado. Gostei muito! Volto!
2026-04-20 • via Nuitee
T
Thamires • solo_traveller • br
10
2026-04-20 • via Nuitee