Rose Garden Inn - San Jose Airport

Hotels
6 (576 reviews)
1860 The Alameda , San Jose , us

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Clean room
Good location
Friendly staff
Cons:
Dirty facilities
Service issues
Old furniture and broken amenities

Categories

Cleanliness
4.46
Multiple reviews indicate dirty rooms and unclean facilities, including issues such as bed bugs.
Service
6.93
Service issues were noted, but some reviews mentioned helpful staff.
Location
7.47
Positive mentions of the location being good, but overshadowed by other complaints.
Room Quality
5.42
Complaints about old furniture and broken amenities, impacting overall comfort.
Amenities
5.45
Missing expected amenities, but some positive aspects noted regarding room features.
Value for Money
5.41
Average perceived value based on mixed reviews related to service and cleanliness.
Food and Beverage
6.46
No specific mention, assumed standard quality for this hotel tier.
Overall Experience
6.43
Mixed feedback with several severe complaints, impacting the overall sentiment.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 01:14

Property Description

Convenient Location

Located just 1.6 km from Mineta San Jose International Airport, Hotel Rose Garden offers easy access for travelers. Situated near major attractions, guests can explore the city with ease.

Comfortable Accommodations

Each room is equipped with modern amenities including free WiFi, flat-screen cable TV, microwave, and fridge. Guests can enjoy a comfortable stay with plush towels and complimentary toiletries provided.

Dining Experience

Indulge in a culinary experience at Mango’s Mexican Restaurant, located on-site. Open daily from 10:00 to 21:00, guests can savor delicious meals and cocktails without having to venture far.

Book your stay at Hotel Rose Garden for a convenient and comfortable experience near popular attractions in San Jose.

Important information:

For free cancelation, guest must cancel before 18:00 1 day prior to arrival.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SJC

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

6
Based on 576 reviews
Cleanliness: 4.46
Service: 6.93
Location: 7.47
Room Quality: 5.42
Amenities: 5.45
Value for Money: 5.41
Food and Beverage: 6.46
Overall Experience: 6.43
C
Christopher solo_traveller us
2
Pros:

Manager And maintenance are not available to help on the weekends. No A/C and no reasonable compensation

Cons:

No discount for no A/ C on a hot night

2026-08-27 via Nuitee
S
Stella A Acosta solo_traveller us
10
2026-08-27 via Nuitee
A
anissa couple fr
7
Pros:

Literie

Cons:

Accueil ferme à 23h , salle de bain pas très propre

2026-08-23 via Nuitee
T
Talia couple us
8
Pros:

Lots of parking. Good size room.

Cons:

Room was hot, AC didn’t work. Had to wait about 30 mins in the office to check out. Other people were loud throughout the night.

2026-08-20 via Nuitee
A
angelina solo_traveller us
10
2026-08-18 via Nuitee
F
Fernando solo_traveller us
1
2026-08-14 via Nuitee
C
Cicco solo_traveller us
10
2026-08-05 via Nuitee
A
Ataciana solo_traveller us
7
Alameda named by natives means lots of tress
Pros:

Location and late night restursnt. Cliose to storea and freeways. Hot water was nice and they respect your privacy. But check out is strict you pay for extra time. But $$ deposits not just cards is negotiable if you have manors. Thats an extra perk its yours on check out. Good old fashion everyone is welcome with no discrimination adversity is wecomed just have manors.

Cons:

The vending machine kept eating my money. So put exact change. I put in a 5 and got 50 cents back for a 2 dollar small drink. Walk to 711 or safeway.

2026-07-25 via Nuitee
M
Mrs Gastelum solo_traveller us
3
2026-07-23 via Nuitee
Y
Yashengjiang couple us
5
2026-07-22 via Nuitee
J
Jose miguel extended_group us
8
2026-07-18 via Nuitee
G
Gut solo_traveller us
1
2026-07-18 via Nuitee
P
pauleA1067UA Solo travel
2
Terrible customer service. Avoid this place if you actually want to check in.
Pros:

​I arrived here exhausted after a long day of driving, desperate to just get my room key, shower, and rest. Instead of a functional front desk, I was met with an empty lobby and a sign that literally said, "Gone to lunch, please wait 30 minutes."
​How can a hotel operate without enough staff to even man the check-in desk? Forcing paying customers who show up tired to sit in a parking lot and wait on the staff's lunch schedule is completely unacceptable. My time was completely wasted, and because I couldn't wait around for them to figure out basic staffing, I had to walk away and lose my money just to find a hotel that actually values its guests. Unbelievably unprofessional.

2026-07-17 via Tripadvisor
I
Israel couple us
7
Loved it will stay there again
Pros:

Everything.

Cons:

Nothing.

2026-07-14 via Nuitee
S
Scott solo_traveller us
10
Nice staff and great room
Pros:

Clean and comfortable

2026-07-14 via Nuitee
S
Sabrina solo_traveller us
4
Pros:

It was close to the airport

Cons:

The parking was to tight guest talking to loud woke up to a wet floor from the sink leaking

2026-07-13 via Nuitee
C
Cheng-Chieh solo_traveller us
3
Pros:

Basic room for showering and sleeping. The bed was a little dirty. It's the cheapest motel I found in San Jose.

Cons:

Bothered by people talking and smoking in the room next to me. Woke up several times because of a cigarette or drug smell.

2026-07-08 via Nuitee
L
Lydia solo_traveller us
10
The receptionist was fast getting our room. She did a good job explaining everything.
Pros:

It was nice clean , but did understand there was damage in the room when I got there already,in the room. Should check before reserving the room. that it was next to a restaurant.

2026-07-08 via Nuitee
E
Esperanza solo_traveller us
1
Pros:

Nothing ..it looked better in pictures

Cons:

Supposedly it was a smoke free and it smelled soo much like smoke.the bed was uncomfortable was having trouble with shower faucet I was on first floor and the above clients were so loud and banging all night my husband n I hardly got any sleep

2026-07-06 via Nuitee
C
Claudia solo_traveller us
10
Pros:

We like the room.

2026-06-30 via Nuitee