Baymont by Wyndham Franklin

Hotels
Baymont Inn & Suites
6 (555 reviews)
2122 Holiday Lane , Franklin , us

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Heating
See all facilities

Review Highlights

Pros:
Clean and usable rooms
Helpful staff
Good location
Cons:
Poor cleanliness
Outdated rooms
Low food quality
Limited amenities

Categories

Cleanliness
4.46
Multiple reviews indicated the room was not clean and had a run-down appearance.
Service
7.43
Some reviews highlighted issues, but staff were generally described as nice and accommodating.
Location
8.97
Conveniently located near destinations, positively mentioned in several reviews.
Room Quality
5.42
Comments about outdated decor and maintenance issues were prevalent throughout the reviews.
Amenities
4.45
The pool was closed and many amenities were either lacking or not functional.
Value for Money
6.41
Some guests considered it okay for the price, but issues with quality detracted from the overall value.
Food and Beverage
3.46
Breakfast options were described as terrible and unappetizing in several reviews.
Overall Experience
7.43
Mixed reviews led to a generally average perception, though nothing exceeded basic expectations.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 09:36

Property Description

Convenient Location and Nearby Attractions

Situated close to local attractions like historic downtown Franklin and the Johnson County Museum of History, the Baymont Inn hotel offers easy access to shopping at Edinburgh Premium Outlets and healthcare services at Johnson Memorial Hospital.

Abundance of Things to Do and See

Within 30 miles of Downtown Indianapolis, guests can explore the Children's Museum, Indianapolis Zoo, Indiana Convention Center, Lucas Oil Stadium, Conseco Fieldhouse sports arena, and Indianapolis Motor Speedway. The area also boasts performing arts venues, antique shops, museums, galleries, and a variety of dining options.

Comfortable Accommodations and Amenities

Guests can enjoy free high-speed Internet, an exercise room, indoor heated pool, and a complimentary hot breakfast. The spacious guest rooms feature convenient amenities like refrigerators, microwaves, and coffee makers, with some rooms offering desks. Business travelers can benefit from meeting rooms accommodating up to 70 people, along with copy and fax services. Valet cleaning services and ample parking add to the overall guest experience.

Book your stay at Baymont Inn hotel for a memorable and convenient experience!

Important information:

You must show a valid photo ID and credit card upon check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: IND

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    No special conditions apply for groups.

Location

Guest Reviews

6
Based on 555 reviews
Cleanliness: 4.46
Service: 7.43
Location: 8.97
Room Quality: 5.42
Amenities: 4.45
Value for Money: 6.41
Food and Beverage: 3.46
Overall Experience: 7.43
D
Dean couple us
2
Bad
Pros:

Location

Cons:

Dirty, peeling paint, and unfriendly staff

2026-06-29 via Nuitee
L
Luther couple us
1
Dont stay here
Pros:

First off, the staff was not polite or courteous.
You pull up to the hotel and the entire outside of the building looks bad. I thought that the inside would be different. I was wrong, it was 3:15 pm and you had to pick up a phone, dial 0 to get someone to come to the front desk. I had paid for a suite that the microwave didn't work, the telephone was just a unit sitting on top of a table with no cords. The jacuzzi tub didnt work and the jets didn't even looked clean. You go into the bathroom where a coffee pot sat with no cups, coffee or condiments. The tub had mold in the grout at whichl went to the dollar store, bought cleaner and went back to clean the bathroom all up. The carpet had holes in it, the furniture was scratched, pieces missing of it and stained. I went down to the lobby to get some change for the vending machine and there was a sign that lobby closed at 11 pm. The next morning breakfast was stale cereal, powdered eggs out of waffle mix and syrup. The juice machine looked like it had been cleaned forever. I was glad to check out to find that I had to dial 0 to get someone to come from their room to give me a receipt. The person showed up in pajamas. This will be the last time that I come here. Baymont Inn are usually a great place to stay but this is the worse one that I have stayed in. I would gone somewhere else but it was to late to cancel.

Cons:

First off, the staff was not polite or courteous.
You pull up to the hotel and the entire outside of the building looks bad. I thought that the inside would be different. I was wrong, it was 3:15 pm and you had to pick up a phone, dial 0 to get someone to come to the front desk. I had paid for a suite that the microwave didn't work, the telephone was just a unit sitting on top of a table with no cords. The jacuzzi tub didnt work and the jets didn't even looked clean. You go into the bathroom where a coffee pot sat with no cups, coffee or condiments. The tub had mold in the grout at whichl went to the dollar store, bought cleaner and went back to clean the bathroom all up. The carpet had holes in it, the furniture was scratched, pieces missing of it and stained. I went down to the lobby to get some change for the vending machine and there was a sign that lobby closed at 11 pm. The next morning breakfast was stale cereal, powdered eggs out of waffle mix and syrup. The juice machine looked like it had been cleaned forever. I was glad to check out to find that I had to dial 0 to get someone to come from their room to give me a receipt. The person showed up in pajamas. This will be the last time that I come here. Baymont Inn are usually a great place to stay but this is the worse one that I have stayed in. I would gone somewhere else but it was to late to cancel.

2026-06-20 via Nuitee
C
Carl couple us
3
2026-06-18 via Nuitee
S
Suzanne solo_traveller us
3
Pros:

T

Cons:

The place was very dirty it looked more like workers or owners lived there childrens toys hidden all over.employs were dressed like they were at home half had no shoes on.we had no ice bucket,coffee pot or iron I room ask for these t but never got them .people coming and going using the pool like it was a public pool.the doors to the hotel were never locked so anyone could get in .the hotel should not be under the baymont name stayed at plenty of baymonts before and this was the worst.

2026-06-15 via Nuitee
K
Kelty solo_traveller us
9
Pros:

I like that its good price with the accomodations of hot and cold breakfast and pool.

Cons:

The staff is dirty and rough looking there. And there always cleaning in front you whenyour trying get cereal.

2026-06-08 via Nuitee
J
Jan family_with_children us
6
2026-06-08 via Nuitee
K
Kelty solo_traveller us
9
2026-06-08 via Nuitee
C
Cynthia solo_traveller us
4
NOt impressed and won't stay there again.
Pros:

The bed was comfortable and th TV worked.

Cons:

There were no glasses in the room. The clock radio was unplugged and I had to find the cord to plug it in. Also, the first impression of the hotel was that it looked shabby. The paint on the outside of the building is peeling. Another thing, when I checked in I was told about $100.00 security deposit that had to be paid. I was not aware of the charge until then! It was not on the Hotels.com website.

2026-06-08 via Nuitee
T
Trevor couple us
2
2026-06-05 via Nuitee
C
Carolyn O'Connor family_with_children us
9
2026-06-01 via Nuitee
L
Larry couple us
8
2026-05-31 via Nuitee
J
John couple us
9
2026-05-31 via Nuitee
S
Shadokht solo_traveller us
6
Pros:

It was decent for price

Cons:

Breakfast could have been a lot better pool was not working and they wouldn't give me any towels without walking down the hall with my old towels which still was not enough they would only alow 2 for me my husband and daughter

2026-05-30 via Nuitee
P
Peter family_with_children us
10
A great value, I will be back again next year.
Pros:

The interior of the hotel was very well kept and very clean. My room was very clean and comfortable. Even the corners of the bathroom floors were clean, my wife was impressed.

Cons:

It truly needs some painting on the exterior of the building. Lots of peeling on the exterior walls is going on, gives you hesitation before you walk in.
The breakfast bar was missing some items, there were waffles, bagels and cereal. There were also eggs but no sausages or bacon and no potatoes.

2026-05-26 via Nuitee
G
Gillingham solo_traveller us
2
Pros:

The stairs

Cons:

Everything

2026-05-23 via Nuitee
H
Howard solo_traveller us
8
Pros:

Cleanliness

Cons:

Nothing

2026-05-22 via Nuitee
J
Judy solo_traveller us
4
Mildly pleasant
Pros:

Eggs were cold

Cons:

Toilet was sized for a daycare

2026-05-18 via Nuitee
T
Tina solo_traveller us
1
Pros:

Nasty room even after switching it was gross too and the worker was high

Cons:

Everything

2026-05-18 via Nuitee
H
Hudson couple us
4
Hotel desperately needs an update and deep clean.
Pros:

A/c was working

Cons:

Entire property is run down. Pool was closed. No lightbulbs in room, had to return to front desk to request replacements. Tv is old with no streaming services. M&ms on the carpet in the room.

2026-05-18 via Nuitee
R
Roger couple us
7
Good stay, convenient, good value
Pros:

Location

Cons:

Little outdated

2026-05-16 via Nuitee