Super 8 by Wyndham Franklin/Middletown Area

Hotels
•
Wyndham Hotels & Resorts
5.5 (158 reviews)
3553 Commerce Drive, I-75 at Exit 32 SR 122, Franklin, Ohio, 45005-5232 , Franklin , US
+1 513-422-4888

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Facilities

Television in common areas
Free breakfast
Smoke-free property
Wheelchair accessible parking
RV, bus, truck parking
Free self parking
Free RV, bus, truck parking
Free breakfast to go
Wheelchair-accessible van parking
Free breakfast
See all facilities

Review Highlights

Pros:
Friendly, prompt and respectful staff
Jacuzzi/hot tub rooms praised
Quiet and peaceful for many guests
Comfortable beds reported by some
Easy to make/rebook reservations
Staff readily provide towels/soap/essentials
Cons:
Frequent cleanliness problems (stained/burned sheets, unclean rooms)
Very limited breakfast (coffee and a muffin)
Broken or cracked TVs; temperamental AC
Extra cash deposit and reported overcharging/rudeness
Dated, run-down rooms and fixtures; no elevator
Inconsistent room maintenance (missing fixtures, faulty door handles)

Categories

Cleanliness
3
Multiple reports of unclean rooms: stained and burned/holed sheets, filthy vents, rooms not properly cleaned and missing supplies. Cleanliness is a clear weak point.
Service
9
Staff frequently described as prompt, friendly, polite and respectful; staff responded to requests for towels/soap. Some isolated negative incidents (manager refusing prior booking, demanding cash deposit), but overall service is a strong positive.
Location
5.5
Standard quality for this hotel tier
Room Quality
4
Mixed condition: some guests praised comfortable beds and functional jacuzzis, but many reported cracked TVs, temperamental AC, dated furnishings, faulty door handles and incorrect bed sizes.
Amenities
8
Jacuzzi/hot tub rooms were highlighted positively and staff provided essentials; however there are limitations (very limited breakfast, no visible elevator, variable AC in common areas). The jacuzzi stands out as a notable amenity.
Value for Money
3.5
Perceived poor value due to additional cash deposit, reports of overcharging/arguing prices, worn rooms and minimal breakfast offerings.
Food and Beverage
2.5
Breakfast frequently described as only coffee and a single store-bought muffin — consistently criticized as inadequate.
Overall Experience
8.5
Mixed overall: despite significant cleanliness and value issues, many guests praised the staff, found the property quiet and appreciated the jacuzzi, resulting in a generally favorable overall impression for a number of visitors.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:15

Property Description

Convenient Amenities:
Enjoy complimentary wireless internet, a common area television, and a vending machine. Start your day right with a daily on-the-go breakfast served from 6 AM to 9 AM.

Comfortable Accommodations:
Relax in one of our 49 guestrooms with refrigerators, microwaves, and 32-inch LED TVs. Stay connected with cable programming and free Wi-Fi. Refresh in private bathrooms with complimentary toiletries and hair dryers.

Great Location:
Explore nearby attractions like Atrium Medical Center, Treasure Aisles, and Traders World. With free onsite parking and a 24-hour front desk, your stay at Super 8 by Wyndham Franklin/Middletown Area promises convenience and comfort.

Book now for a relaxing stay with us.

Important information:

  • Masks are required in public areas for unvaccinated guests.

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: DAY

Property Policies

  • Pets

    Pets not allowed

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • Children and extra beds

    No rollaway/extra beds available

  • General

    Guests are provided with free hand sanitizer

  • Guest type

    Essential workers only - NO

See all policies

Location

Guest Reviews

5.5
Based on 158 reviews
Cleanliness: 3
Service: 9
Location: 5.5
Room Quality: 4
Amenities: 8
Value for Money: 3.5
Food and Beverage: 2.5
Overall Experience: 8.5
K
Kirk
6
Pros:

Cash deposit for room. Very unusual. Then had to wait while room was inspected and claimed we were missing a towel.

2025-10-13 • via Nuitee
T
Timothy
6
Pros:

Wasn't as good as others in the chain.

2025-10-11 • via Nuitee
M
Michael
10
Pros:

Quiet peaceful clean and relaxing thank you for a great stay ❤️

2025-10-10 • via Nuitee
D
Devon • partner
8
Pros:

The TV screen was cracked across the middle

2025-10-07 • via Nuitee
B
Beth
6
Pros:

Room was clean. AC was temperamental and didn't work all the time. "Breakfast" was coffee, and if there were any store-bought muffins left.

2025-09-22 • via Nuitee
A
Audrey
10
Pros:

They not petty.
They cater to your needs for your room, like towels, soap, tissue anytime.

2025-09-14 • via Nuitee
A
Audrey • family_with_children
8
Pros:

Professional staff,easy to make and rebook reservation on line or in person.

A real mo- nonsense establishment compared to some other hotels.

2025-09-13 • via Nuitee
A
Audrey • family_with_children
10
Pros:

The staff is nice, polite and respectful. They don't bother you and keep the room/building clean.

2025-09-06 • via Nuitee
E
Elizabeth • friends
2
Pros:

The bedding had some kind of black stains, and the curtains were ripped down slightly, not to mention the vent next to the hot tub was absolutely disgusting

2025-09-01 • via Nuitee
C
Christopher
10
Pros:

Booked the jacuzzi room and glad I did. It filled with quickly and it was more than hot enough. Bed was comfortable and clean. Only are lacking in my opinion is the tv, it was small and the sound wasn’t great. All in all I would stay again for sure.

2025-08-24 • via Nuitee
K
Kevin • family
6
Pros:

CLean linens. Water pressure in shower and water 🚿 was just right. A bit of a funky smell to the place

2025-08-24 • via Nuitee
A
Amber
10
Pros:

Not a bad place to stay

2025-08-21 • via Nuitee
V
Verified traveler
4
Not worth it
Pros:

Everything seemed really old and worn down. The bedsheets had holes in them from cigarettes even though it was a non smoking room. The door handle had to be held a certain way while applying the key to get it open. The bed size was a full when it was supposed to be a king.

2025-08-16 • via Nuitee
M
Mark
8
Ok
Pros:

It was okay kind of dated and bathroom door didn't latch but we just needed someplace to sleep for one night so it worked but nothing to write home about and no breakfast😥😥

2025-08-14 • via Nuitee
T
Terry
6
Pros:

No cable cracked tv

2025-08-06 • via Nuitee
J
Jaimelee
2
Pros:

Their idea of breakfast was just muffins, nothing else offered. The bed sheets were dirty and had burn holes in them. While taking a shower the water pressure and temperature kept changing and it fully turned off then back on a few times also. No elevator (at least that I could see). No ac running through the building so the stairway and hallway was scorching hot and the ac in the room was off as well.

2025-07-28 • via Nuitee
C
Chris
8
Pros:

Dont ignore your customers checking in, coffee in rooms

2025-07-08 • via Nuitee
P
Phyllis
2
Pros:

Upon check in it was demanded I pay a 100 dollar cash deposit. On top of what I paid for my room it was refunded but I find that incredibly shady.

2025-07-01 • via Nuitee
A
Andrew
10
Pros:

Staff was prompt and friendly. Clean and comfortable rooms.

2025-06-27 • via Nuitee
J
Jason
2
Pros:

There was an error with my booking and the hotel manager would not honor the prior reservation nor credit my previous reservation. There were available rooms but no customer service from the staff. Very disappointed.

2025-06-23 • via Nuitee