Red Lion Inn & Suites Ontario

Hotels
Red Lion Inn & Suites
7.1 (1711 reviews)
266 North East Goodfellow Street , Ontario , us

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Reasonable rates
Cons:
Cleanliness issues
Limited breakfast options
Room comfort concerns

Categories

Cleanliness
5.31
Multiple comments highlighted dirty rooms, stained beds, and unclean bathrooms.
Service
8.78
Customers appreciated friendly and helpful staff.
Location
8.82
Convenient location close to the highway and nearby facilities.
Room Quality
6.27
Comments on sagging mattresses and well-worn linens indicate poor room quality.
Amenities
6.8
Limited amenities mentioned, such as lack of elevator and breakfast options.
Value for Money
7.76
Guests felt the rates were reasonable for the services provided.
Food and Beverage
5.31
Negative comments regarding the limited breakfast options and lack of variety.
Overall Experience
7.78
General sentiment indicates guests will return but with reservations about quality.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 01:41

Property Description

Convenient Location and Amenities
Situated near I-84 and Highway 30, the Red Lion Inn & Suites Ontario offers easy access to local attractions like the Ontario Golf Course. The hotel boasts spacious rooms with complimentary Wi-Fi and a delicious buffet breakfast.

Relaxation and Recreation
Guests can unwind in the indoor pool and jacuzzi or stay active in the well-equipped gym. The business center caters to those traveling for work, ensuring a comfortable and productive stay for all visitors.

Convenient Services
With free parking and proximity to Eastern Oregon University and Four Rivers Museum, guests can explore the area hassle-free. Additionally, the hotel offers flexibility in payment methods, making it convenient for all travelers.

Book your stay at the Red Lion Inn & Suites Ontario for a seamless and enjoyable experience!

Important information:

The property will be undergoing renovations until further notice. During this period, guests may experience some noise or light disturbances, and some hotel facilities and services may not be available.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:30 AM
Airport code: BOI

Location

Guest Reviews

7.1
Based on 1711 reviews
Cleanliness: 5.31
Service: 8.78
Location: 8.82
Room Quality: 6.27
Amenities: 6.8
Value for Money: 7.76
Food and Beverage: 5.31
Overall Experience: 7.78
C
Casey solo_traveller us
6
2026-08-15 via Nuitee
H
Heidi couple us
4
Awful
Cons:

We booked a king size room . Once we got there they said they didn’t have any more for a queen with no discount. Our toilet set was cracked. I total them and nothing. Breakfast was gross. Counters were dirty and the waffle batter was days old. Will not stay again .

2026-08-15 via Nuitee
A
Allan couple us
5
Very clean and nice people
Pros:

No real food

Cons:

Parking for a trailer poor

2026-08-15 via Nuitee
B
Bonnie couple us
1
Cons:

air condiioner made loud noises all night long

2026-08-12 via Nuitee
S
Stephanie extended_group us
7
2026-08-07 via Nuitee
E
Eli5inch solo_traveller us
9
Good room for a good price
Pros:

Clean room, nice amenities, pool and hit tub was nice. Breakfast in the morning was a plus. Staff was friendly and accommodating.

Cons:

Noisy kids running the halls at night.

2026-08-05 via Nuitee
A
Anita family_with_children us
1
It definitely wasnt what we were expecting!
Cons:

The floor flooded when we would shower. Getting all our things wet and us having to take wet. Clothes home after. There was a bad smell in the pool and also in the room. It was also very difficult to sleep when we had people next to us that were up the majority of the night. Traveling all the way from idaho and not being able to fully enjoy our stay has made it to were we won't be coming back.

2026-08-05 via Nuitee
B
Bryan family_with_children us
7
Pros:

Beds were comfortable. Easy location and friendly staff. Would stay again.

Cons:

Seating in the lobby for breakfast is limited. Food choices are limited, but sufficient.

2026-08-05 via Nuitee
K
Kelsey couple us
2
2026-08-03 via Nuitee
F
frances solo_traveller us
7
2026-07-25 via Nuitee
J
john solo_traveller us
8
2026-07-22 via Nuitee
T
Thomas family_with_children us
8
Good value with available room when needed.
2026-07-21 via Nuitee
C
Charles solo_traveller us
10
Pros:

Love the Roku TV, and Mr G should be the example used to train hospitality staff. What an awesome customer focused man.

Cons:

Nothing.

2026-07-20 via Nuitee
D
Debra solo_traveller us
4
2026-07-19 via Nuitee
K
Kim couple us
5
For a Red Lion this place needs to seriously up their game to compete with other options in the area
Pros:

Clean. Comfortable beds. excellent staff. good shower. Not too noisy. That's about it....

Cons:

Very surprised it was a Red Lion. Normally very comfortable chain. No maid service for three night stay or advice that it wasn't available. Needed additional towels. No closet. Very minimal table/bench space. One tiny mirror. Had to restart TV and remote needed new batteries. Wireless not dependable - on and off. Breakfast right in lobby with one small table. Food limited options. No sugar available for coffee. Advised we should use the syrup. Ice machine had no ice in the AM.

2026-07-19 via Nuitee
S
Stacy solo_traveller us
10
I most appreciated the customer service and will be back again!
Pros:

Room was clean. Updated. Easy to park. Customer service was wonderful.

Cons:

A little garbage outside by the back/side door parking lot.

2026-07-19 via Nuitee
T
Theresa couple us
5
Won’t book again
Pros:

Location

Cons:

Bathroom was difficult to use, small door was in the way when trying to close snd open to enter or leave, no counter space by sink Sheets thin pillows flat

2026-07-17 via Nuitee
C
Charles couple us
8
Confronted
Pros:

Courteous and helpful

Cons:

No elevator

2026-07-17 via Nuitee
R
reed couple us
5
Pros:

The initial greeting was fantastic

2026-07-16 via Nuitee
S
samuel couple us
8
Ok. Not bad. Not great.
Pros:

Location

Cons:

Spa wasn’t hot.
No protein at breakfast.

2026-07-16 via Nuitee