Hilton Mexico City Reforma

Hotels
Hilton Hotels & Resorts
9 (1142 reviews)
Avenida Juarez, 70 , Mexico City , mx

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly and helpful staff
Excellent location
Comfortable rooms
Cons:
Some cleanliness concerns
High pricing
Limited breakfast variety

Categories

Cleanliness
8.39
Some reviews mention cleanliness issues, particularly with cleaning staff behavior.
Service
9.86
High praise for staff hospitality and helpfulness, especially in challenging situations.
Location
9.4
Excellent location with easy access to cafes and restaurants.
Room Quality
8.85
Rooms were generally comfortable and some were well-renovated, despite some issues with bathtubs.
Amenities
8.38
Amenities are good, but there are some comments about the need for maintenance.
Value for Money
8.84
Prices are noted as a bit high but overall value seems justified based on service and experience.
Food and Beverage
8.89
Breakfast received good reviews, though there were mentions of limited variety.
Overall Experience
9.36
Overall, guests had a positive experience, with some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 11:28

Property Description

Luxurious Accommodations
The Hilton Mexico City Reforma offers stylish rooms and suites with elegant contemporary décor, many boasting city views. Each room features cable TV, a work desk, and a modern bathroom with premium toiletries.

Premium Amenities
Guests can enjoy indoor and outdoor swimming pools, a hot tub, and a well-equipped gym during their stay at the hotel. The luxurious amenities provide the perfect opportunity for relaxation and rejuvenation.

Prime Location
Situated near Alameda Central and Reforma Avenue, the hotel is conveniently located for exploring Mexico City's historic center, architectural landmarks, and vibrant art scene. The main financial district and the airport are also easily accessible from the hotel.

Book your stay at Hilton Mexico City Reforma for a luxurious and convenient experience in the heart of Mexico City!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

When booking more than 10 rooms, different policies and additional supplements may apply. Please contact the property for more information.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MEX

Location

Guest Reviews

9
Based on 1142 reviews
Cleanliness: 8.39
Service: 9.86
Location: 9.4
Room Quality: 8.85
Amenities: 8.38
Value for Money: 8.84
Food and Beverage: 8.89
Overall Experience: 9.36
J
JOSE LEONIDAS solo_traveller co
10
2026-08-28 via Nuitee
L
Luis solo_traveller mx
10
2026-08-24 via Nuitee
U
Urazboev solo_traveller uz
8
2026-08-21 via Nuitee
I
ivonne couple co
10
2026-08-19 via Nuitee
M
Mathieu family_with_children fr
8
2026-08-17 via Nuitee
S
Sabriconga Family London, England
8
Good business hotel near centro historico
Pros:

Good hotel near Centro Historico. Spacious rooms with well appointed bathrooms. Service is kind and corteous, they helped organise trips and were kind enough to help with a late checkout.
There are frequent events and conferences, it is clearly a business hotel.
The events meant a busy lobby and some impact in the availability of the swimming pool or other hotel facilities.
Found the food and drink at the lobby underwhelming but tried its Prime restaurant and liked it very much. Didn't have breakfast in thehotel, there is a small shopping center next door with coffee shops.

2026-08-14 via Tripadvisor
S
Salazar solo_traveller mx
8
2026-08-12 via Nuitee
M
Monica couple us
9
Food was incredible!!!!
Pros:

Increíble food amazing staff and the hotel is absolutely beautiful!

Cons:

There was a massive stain on the side of the bed it looked like lots of blood or similar. That part was uncomfortable.

2026-08-12 via Nuitee
S
Silvia solo_traveller co
10
Increíble
Pros:

Todo, la ubicación, la atención, el ambiente, las habitaciones

Cons:

Todo me gustó

2026-08-09 via Nuitee
T
tipum Family
10
Excellent hotel with exceptional service
Pros:

Fantastic hotel in a prime location with excellent service. Right across the street from Alameda park and a short distance to the historical center and a wonderful location. We booked a room on the executive floor and it was super spacious and had great views. The best part is it gave us access to the executive lounge where we had wonderful breakfasts and enjoyed their evening happy hour. A special thank you to Leonel and Ulises who were so warm and welcoming. The servers at breakfast each day were wonderful too. Really enjoyed our stay and can’t wait to come back!

2026-08-07 via Tripadvisor
R
Romero Soria solo_traveller mx
10
Pros:

Los cuartos son bonitos y cómodos

Cons:

El valet parking es ineficiente

2026-08-06 via Nuitee
Águeda Fabiola couple mx
9
Muy bien 👍
Pros:

Todo bien 👍 solo deberían quitar las alfombras de los cuartos para más limpieza gracias

2026-08-04 via Nuitee
V
Valentina couple co
10
2026-08-04 via Nuitee
M
Melissa couple gt
3
Tarifas falsas
Pros:

Instalaciones y servicio del personal

Cons:

Booking me indicó un precio y al pagar el alojamiento me cobraron el doble

2026-08-04 via Nuitee
A
Andres solo_traveller ua
10
2026-08-03 via Nuitee
Y
Yair couple cl
7
Caro para lo que es
Pros:

El tamaño de la habitación

Cons:

Mucho ruido

2026-07-24 via Nuitee
M
Magda Pizarro solo_traveller mx
10
2026-07-24 via Nuitee
G
Glória Natacha Larissa solo_traveller br
10
2026-07-22 via Nuitee
C
Celestine couple us
9
2026-07-21 via Nuitee
G
Gutiérrez Moreno family_with_children mx
10
Mas que excelente
Pros:

La atención del todo el personal

2026-07-20 via Nuitee