Courtyard Richmond Chester

Hotels
•
Courtyard by Marriott
8.4 (240 reviews)
2001 West Hundred Road , Chester , us

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Lift / Elevator
Facilities for disabled guests
Non-smoking throughout
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Friendly staff
Clean rooms
Cons:
Inconsistent cleanliness
Paid amenities poor value

Categories

Cleanliness
7.86
Several reviews noted issues with cleanliness, mentioning that it wasn't as clean or presentable.
Service
9.33
Staff were friendly, professional, and accommodating in multiple reviews.
Location
8.87
Conveniently located with easy access to highways and stores.
Room Quality
8.32
Rooms received mixed feedback; some enjoyed their rooms while others reported issues such as humidity.
Amenities
7.85
Some amenities were criticized for poor value, especially the paid coffee.
Value for Money
8.31
While some found it fair, others felt amenities and options were lacking considering the price.
Food and Beverage
7.86
Breakfast was generally regarded positively, but concerns about value for the buffet were noted.
Overall Experience
8.83
Overall satisfaction was high with many willing to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 14:54

Property Description

Spacious Guestrooms and Convenient Location
Courtyard Chester, located just off Interstate 95 and near Bermuda Square Shopping, offers comfortable guestrooms with free Wi-Fi and seating areas. Enjoy a relaxing stay with an indoor pool and on-site gym.

Modern Amenities and Entertainment
Rooms are adorned with bright colors, floor-to-ceiling windows, and flat-screen TVs with HBO and ESPN. Additional conveniences include ironing facilities and luxury bedding for a restful night's sleep.

Fitness Center and Dining Options
Stay active at the fitness center equipped with stairmasters, cardio machines, and free weights. Indulge in American cuisine at the on-site Bistro for breakfast and dinner, or grab snacks and drinks 24/7 at The Market.

Book your stay at Courtyard Richmond Chester for a perfect blend of comfort and convenience.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: RIC

Property Policies

  • Internet

    Wired internet is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Free public parking is possible on site (reservation is needed).

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.4
Based on 240 reviews
Cleanliness: 7.86
Service: 9.33
Location: 8.87
Room Quality: 8.32
Amenities: 7.85
Value for Money: 8.31
Food and Beverage: 7.86
Overall Experience: 8.83
L
Laura • couple • us
5
If you will be using the sofa bed - stay somewhere else!
Pros:

Nice lobby. Nice room. Clean. Huge tv

Cons:

The “sofa bed” in our room was HORRIBLE. It was the hardest thing I have ever slept on.

2026-03-17 • via Nuitee
1
187jeffi • Solo travel
10
Nice staff
Pros:

Nice place to stay in Chester, staff is very friendly and cooperating especially Alma

2026-03-15 • via Tripadvisor
2
211brandon • Business
10
Excellent!
Pros:

I had the best experience during my stay. The staff was super friendly and knowledgeable. They met my every need. No questions asked you don’t get customer service like this very often. Thank you very much.

2026-03-10 • via Tripadvisor
T
Tamra • family_with_children • us
5
The staff were extremely friendly. However the facility itself was not up to par for what I was expecting from a Marriot
Pros:

Was is a well lite and nice area.

Cons:

The door to the balcony wouldn’t lock. There was a spoon taped to the smoke detector. Had to call to get the tv pulled back up. Most of all the pool was disgusting. There was a film over it with bubbles on top of the water. The pull out sofa is not a bed with a mattress just pillowed from the couch.

2026-01-19 • via Nuitee
J
Juliaetta • couple • us
9
2026-01-19 • via Nuitee
W
William • couple • us
6
2026-01-19 • via Nuitee
T
Tonya • solo_traveller • us
10
2026-01-19 • via Nuitee
A
Amy • family_with_children • us
7
Pros:

Location

Cons:

Front desk was rude

2026-01-11 • via Nuitee
S
sandy • family_with_children • us
10
Great rooms & staff
Pros:

Very clean & spacious rooms. Loved the balcony

Cons:

There is a live music bar across the street but they stopped playing promptly at 12. Was a big deal for us but can see where it might bother some

2026-01-04 • via Nuitee
S
SHanequa • couple • us
1
Cons:

wasn't as clean and presentable as the others say it was .

2025-12-21 • via Nuitee
S
Sabrina • couple • us
9
2025-12-14 • via Nuitee
M
Mary • family_with_children • us
9
Great hotel, with friendly staf.
Pros:

They were willing to let us check us in early to accommodate my daughter's tournament. Breakfast was really good too.

Cons:

Everything was great!

2025-12-06 • via Nuitee
F
Fekisha • family_with_children • us
10
Best hotel stay ever!
Pros:

The property was amazing! Everything about my trip exceeded my expectations. I booked a room for the night so my daughter could enjoy their indoor pool for her birthday. When we arrived, we were greeted by the two front desk workers who were very friendly and helpful. Check in was a breeze. Shortly after arrival, there was a knock at the door. The front desk workers had prepared a birthday gift bag complete with a card, snacks, and complimentary breakfast. It was the nicest thing and very much appreciated. The inside of the hotel was clean, and the rooms were great too. I could go on and on, but I'll just sum it up and say it was perfect!

Cons:

Everything was great

2025-12-03 • via Nuitee
T
Tamika • extended_group • us
8
Nice hotel with kinks although staff make up for the above issues.
Pros:

Location, friendly staff and cleanliness of hotel and room. Like idea of indoor pool if we had time. Close to highway and stores.

Cons:

We requested a first floor and received one, but unfortunately it was next to a stairwell AND there was a large youth soccer group also staying that weekend. We had to listen to children running down hallways and stairwell doors banging while they were onsight. Need to put something that allows for a slow closure to avoid banging. The buffet vs. $15 per person bistro price needs to be clearly defined when booking. It was not worth the extra $30 a day. Finally, patrons should also be encouraged to return the baggage totes to the lobby for others' use.

2025-11-27 • via Nuitee
D
Denise • couple • us
9
Pros:

The place was clean

2025-11-15 • via Nuitee
J
Jayne • family_with_children • gb
7
Convenient & clean but room did smell fusty
Pros:

Good parking, clean room

Cons:

The room had a fusty smell even though it was clean. Not sure if it used to be a smoking room - ok for a night but wouldn’t have wanted to stay longer

2025-10-21 • via Nuitee
C
Carlene
8
Pros:

Very accommodating staff

2025-10-10 • via Nuitee
R
Rafael
10
Pros:

Nice!

2025-10-08 • via Nuitee
J
Jose • family_with_children
10
Pros:

staff was professionall and friendly

2025-10-06 • via Nuitee
D
Deonta • partner
10
Pros:

Nice

2025-10-06 • via Nuitee