Holiday Inn Express Hotels & Suites Greenville-Spartanburg/Duncan by IHG

Hotels
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Holiday Inn Express
9.2 (227 reviews)
275 Frontage Road , Duncan , us

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Pets allowed
Lift / Elevator
Express check-in/check-out
Safety deposit box
Fax/photocopying
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Location
Cleanliness
Service
Comfort
Cons:
Cleaning Service
AC Issues
Value for Money
Amenities

Categories

Cleanliness
8.16
Some cleanliness issues mentioned such as unemptied trash and clogged sink.
Service
9.63
Staff was friendly and helpful, though housekeeping was criticized for not cleaning the room regularly.
Location
9.67
Location is convenient, close to gas stations and restaurants, and quiet regarding traffic noise.
Room Quality
9.12
Rooms were generally comfortable, but some rooms had AC issues.
Amenities
9.15
Hot tub did not work well, and pool had chlorine issues.
Value for Money
8.61
Considered a bit expensive for the stay based on the mentioned issues.
Food and Beverage
9.66
Breakfast was good with variety, and coffee was appreciated.
Overall Experience
9.63
Overall pleasant stay despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 01:39

Property Description

Modern Rooms with Amenities
The Holiday Inn Express Hotel & Suites Greenville-Spartanburg (Duncan) offers contemporary rooms equipped with a 32-inch flat-screen TV, coffee maker, microwave, and refrigerator for your convenience.

Delicious Breakfast Options
Start your day right with a complimentary breakfast buffet at the Duncan Holiday Inn Express, featuring a variety of options like bacon, eggs, and freshly baked cinnamon rolls.

Relaxing Facilities and Convenient Services
Unwind in the spacious indoor pool or whirlpool, stay active in the fitness room, and take advantage of the business center's amenities including a public computer and courier services.

Experience comfort and convenience at its best at the Greenville-Spartanburg Holiday Inn Express. Book your stay now for a memorable experience!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: GSP

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

9.2
Based on 227 reviews
Cleanliness: 8.16
Service: 9.63
Location: 9.67
Room Quality: 9.12
Amenities: 9.15
Value for Money: 8.61
Food and Beverage: 9.66
Overall Experience: 9.63
M
Monique • family_with_children • us
5
2026-03-30 • via Nuitee
L
Larry • couple • us
9
2026-03-16 • via Nuitee
L
Leslie • couple • us
10
2026-03-10 • via Nuitee
A
Adriean • family_with_children • us
10
2026-02-08 • via Nuitee
R
Roberts • solo_traveller • us
9
2026-01-05 • via Nuitee
M
Mary • family_with_children • us
10
2026-01-03 • via Nuitee
N
Nehassie • couple • us
7
2025-12-20 • via Nuitee
M
Makeira • couple • us
10
2025-12-15 • via Nuitee
N
Neharika • family_with_children • us
5
Pros:

Location

Cons:

Charged for a baby bassinet. Have never been charged before for a baby bassinet

2025-12-05 • via Nuitee
Q
Qc • family_with_children • us
10
2025-11-24 • via Nuitee
P
Phillip • couple • us
8
Overall it was pleasant.
Pros:

Mattress was comfortable and the room was clean. Coffee and breakfast was good. Had variety.

Cons:

Hot tub in spa didn’t work well. Another bench outside was in full sun and all the smokers were on it.

2025-10-19 • via Nuitee
P
palmer • family_with_children • us
10
pleasantly surprised at the cleanliness.
Pros:

breakfast was good. bed and pillows were comfortable.

Cons:

the cost per night.

2025-10-13 • via Nuitee
J
Jalisa • couple • us
8
2025-10-12 • via Nuitee
B
Becki
10
Pros:

Super friendly staff. Good breakfast options. Convenient location to the ballparks and dining options.

2025-10-06 • via Nuitee
J
Jeffrey • family
10
Pros:

FINALLY!! We found a stay with a working 'fabulous' hot tub. It was a wonderful perk and much needed after a long day of hiking and running around.
The rooms were extremely clean and comfortable. Breakfast was well prepared and hit the spot. Little small area to get the food but it was good. Highly recommend this hotel.

2025-10-01 • via Nuitee
G
Gadson • solo_traveller • us
8
2025-09-19 • via Nuitee
K
Kristy • family_with_children
10
Pros:

Air conditioning was controlled through the desk so it wasn’t as cool as we have int in our home. At one point I was sweating

2025-09-14 • via Nuitee
K
Kelly • pet
10
Pros:

Nice stay on a long trip

2025-08-31 • via Nuitee
J
Joshua • family_with_children
10
Pros:

Very comfortable one night stay for my family as we traveled. Only complaint was no bottle water provided but staff and service and breakfast were great!

2025-08-27 • via Nuitee
L
Lindsey • family_with_children • us
8
2025-08-21 • via Nuitee