Apollo Hotel

Hotels
6.4 (1132 reviews)
Aldermaston Roundabout , Basingstoke , gb

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Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Swimming pool
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Location
Pool
Friendly staff
Cons:
Cleanliness issues
Poor service at times
Old rooms

Categories

Cleanliness
4.36
Multiple mentions of dirt, mould, and clean issues in rooms.
Service
7.83
Service issues were reported but some staff were helpful.
Location
8.37
Centrally located, convenient for nearby attractions.
Room Quality
5.32
Rooms described as old, run-down and sometimes not cleaned properly.
Amenities
6.35
Facilities like the pool were nice but overall maintenance was a concern.
Value for Money
6.81
Mixed reviews, with some expectations met but often felt overpriced.
Food and Beverage
5.36
Breakfast was lacking and dining services were inconsistent.
Overall Experience
6.83
Overall mixed experiences, with several points of frustration.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 21:56

Property Description

Convenient Location
The Apollo Hotel is ideally situated near central Basingstoke, the M3, and the popular Festival Place Shopping Centre.

Luxurious Amenities
Guests can enjoy free high-speed Wi-Fi, a well-equipped health spa, and spacious rooms with modern conveniences.

Relaxation and Dining
Take advantage of the indoor pool, hot tub, and sauna at Horizons Health and Beauty facility. Indulge in delicious meals at the Library Bar or the Brasserie.

Book your stay at Apollo Hotel now and experience a seamless blend of comfort and convenience.

Important information:

Please note that for bookings of 7 nights or more, the total amount of reservation will be charged on the day of booking.

Only guide dogs are allowed.

This hotel is completely non-smoking which includes all bedrooms.Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LHR

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

6.4
Based on 1132 reviews
Cleanliness: 4.36
Service: 7.83
Location: 8.37
Room Quality: 5.32
Amenities: 6.35
Value for Money: 6.81
Food and Beverage: 5.36
Overall Experience: 6.83
J
Jason • solo_traveller • gb
10
Apollo is awesome
Pros:

Breakfast was worth every penny, mmm. Facilities excellent.

Cons:

Having to leave.

2026-05-16 • via Nuitee
K
Karen • solo_traveller • us
6
Pros:

I liked the bedding since it was very soft and cushioning. They responded very quickly to my calls for assistance

Cons:

They turn off the heat at night. I was very cold and had to wear clothing and shat to sleep

2026-05-15 • via Nuitee
T
Taha • solo_traveller • gb
10
2026-05-14 • via Nuitee
B
Budge • couple • gb
10
2026-05-14 • via Nuitee
N
Nigel • couple • gb
6
Adequate for the price
Pros:

Plenty of parking. Some spa facilities.

Cons:

The sauna was broken. Jacuzzi cool and not very bubbly.

2026-05-11 • via Nuitee
I
Ivo • solo_traveller • gb
8
2026-05-11 • via Nuitee
C
Claire • solo_traveller • gb
6
Needs a refresh
Pros:

Room fairly nice and tasty breakfast. Bed comfortable.

Cons:

Feels a bit run down - very stained gym floor, mould on stairway ceiling, bits of mould in grout in bathroom, sauna out of use and steam room had some missing tiles. Felt more like a budget hotel.

2026-05-10 • via Nuitee
S
sarah • solo_traveller • gb
8
Pros:

Friendly staff and room comfy

Cons:

Breakfast

2026-05-09 • via Nuitee
S
Selvadurai • couple • gb
7
Expected more
Pros:

Did not eat breakfast as it was not included

Cons:

Decor dated Furniture not modern.Facilities in room average. Would not like to have stayed longer Was ok for a night stay. Would have liked if breakfast was included for the price paid for room

2026-05-07 • via Nuitee
B
Blue Event Enterprise • extended_group • gb
1
horrible
Pros:

nothing

Cons:

Breakfast was very bad

2026-05-07 • via Nuitee
K
Kofi • solo_traveller • gb
3
Cons:

There was no food in the restaurant when we were there

2026-05-07 • via Nuitee
C
Cornwell • solo_traveller • gb
10
Best hotel we have stayed in for a long time
Pros:

The atmosphere the staff were all very friendly and helpful

Cons:

Very clean and bright

2026-05-06 • via Nuitee
S
Steve • solo_traveller • gb
4
Very disappointing
Pros:

It’s close to all the things I needed

Cons:

It’s very run down and looks tasty and tired . Beds uncomfortable and rooms not in very good condition . Pool area tasty and flaking paint everywhere

2026-05-06 • via Nuitee
P
Philip • solo_traveller • gb
10
Booked room at very short notice and able to extend stay with ease, staff friendly and helpful
Pros:

Booked room at short notice because of family bereavement.
I was able to extend my stay a few times with no fuss with the receptionists.
Bar, restaurant and housekeeping staff all friendly and helpful.
The swimming pool was an enjoyable facility giving time to relax, although perhaps a little on the small size.

Cons:

Nothing I can think of.

2026-05-05 • via Nuitee
A
Anisha • family_with_children • gb
3
Hire good cleaners or retrain your staff
Pros:

I liked the artwork

Cons:

I didn’t like that the staff were not responsive to our requests
Requests made were: 2 towels since there were 4 of us, bath plug so the bath could be used and to clean the shower (it was dirty on arrival)

I didn’t like that the room was somewhat compromised in terms of cleanliness: sweet packets on the floor, drain was full of hair, window area was partially broken.

I also didn’t like that breakfast was a mess. No plates, no juice, no clean bowls. The hash browns were burnt to a crisp too, thought I was going to lose a tooth (no exaggeration)

Yes I used the cup to partially fill the bath since the shower was dirty.

2026-05-04 • via Nuitee
B
Brooke • family_with_children • gb
5
2026-05-04 • via Nuitee
T
Tracy • couple • gb
8
2026-05-04 • via Nuitee
V
Varun • couple • in
10
2026-05-04 • via Nuitee
S
Sue • couple • gb
6
2026-05-04 • via Nuitee
A
Andrew • solo_traveller • gb
2
Don’t use, We won’t be going back.
Pros:

Location was great for what we needed

Cons:

It’s not very clean, we had 3 rooms,all very tired. Doors damaged, desk had names carved in them. The shower base chipped and damaged. Had to wait nearly 3 hours for pate and chicken wings as they lost the chef at 7.30 in the evening and no ale in the pub only larger and cider. And breakfast was late to open in the morning.

2026-05-03 • via Nuitee