Apollo Hotel

Hotels
6.4 (974 reviews)
Aldermaston Roundabout , Basingstoke , gb

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Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Location
Pool
Friendly staff
Cons:
Cleanliness issues
Poor service at times
Old rooms

Categories

Cleanliness
4.36
Multiple mentions of dirt, mould, and clean issues in rooms.
Service
7.83
Service issues were reported but some staff were helpful.
Location
8.37
Centrally located, convenient for nearby attractions.
Room Quality
5.32
Rooms described as old, run-down and sometimes not cleaned properly.
Amenities
6.35
Facilities like the pool were nice but overall maintenance was a concern.
Value for Money
6.81
Mixed reviews, with some expectations met but often felt overpriced.
Food and Beverage
5.36
Breakfast was lacking and dining services were inconsistent.
Overall Experience
6.83
Overall mixed experiences, with several points of frustration.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 21:56

Property Description

Convenient Location
The Apollo Hotel is ideally situated near central Basingstoke, the M3, and the popular Festival Place Shopping Centre.

Luxurious Amenities
Guests can enjoy free high-speed Wi-Fi, a well-equipped health spa, and spacious rooms with modern conveniences.

Relaxation and Dining
Take advantage of the indoor pool, hot tub, and sauna at Horizons Health and Beauty facility. Indulge in delicious meals at the Library Bar or the Brasserie.

Book your stay at Apollo Hotel now and experience a seamless blend of comfort and convenience.

Important information:

Please note that for bookings of 7 nights or more, the total amount of reservation will be charged on the day of booking.

Only guide dogs are allowed.

This hotel is completely non-smoking which includes all bedrooms.Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LHR

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

6.4
Based on 974 reviews
Cleanliness: 4.36
Service: 7.83
Location: 8.37
Room Quality: 5.32
Amenities: 6.35
Value for Money: 6.81
Food and Beverage: 5.36
Overall Experience: 6.83
B
Barry • family_with_children • gb
8
2026-03-07 • via Nuitee
C
Colleen • couple • gb
5
2026-03-07 • via Nuitee
A
Amin • solo_traveller • gb
8
Convenient
Pros:

Good

Cons:

Good

2026-03-05 • via Nuitee
F
freathy • family_with_children • gb
1
Pros:

Price

Cons:

Food cold, bath white scum around, paint cracked on every wall, smelt of smoke. 0 atmosphere.

2026-03-05 • via Nuitee
L
Lisa • family_with_children • gb
3
Cons:

Not as advertised compared to website very dated. No food available after 9pm and no room service at all.
Window did not close fully so hears traffic all night.
Hairdryer broken , bathroom was surface clean but not deep cleaned.
Bed was very uncomfortable.

2026-03-04 • via Nuitee
M
Mark • extended_group • gb
4
Very poor experience won’t be back
Pros:

Embarrassing waited 55 minutes for the sheets for the bed after being at work all day

Cons:

Everything

2026-03-03 • via Nuitee
K
Knight • couple • gb
1
Old run down dirty rooms and a manager that will not respond to emails and never in to take a phone call.
Pros:

Large car park

Cons:

Room 104 was disgustingly filthy, had to ask to be moved. Sofa was so dirty I would not put an animal on it. Asked to be moved and put in a smaller room but at least it was cleanish. Emailed hotel twice after stay but still no reply. Phoned up 4 times and surprisingly manager not available

2026-03-03 • via Nuitee
S
Simon • family_with_children • gb
9
Pros:

Swimming pool. Bar and breakfast very good.

Cons:

Kitchen closes too early..

2026-03-03 • via Nuitee
J
Jenny • family_with_children • gb
7
2026-03-02 • via Nuitee
S
Stephen • family_with_children • gb
9
It was ok for two nights stay.
Pros:

Breakfast was good location easy to find

Cons:

It was all ok in a number of years time the hotel will need a upgrade.

2026-03-01 • via Nuitee
J
James • solo_traveller • gb
4
Disappointing spar
Pros:

Good location and parking good

Cons:

Spar very disappointing, one of the main reasons booked this hotel, needs a big overhaul, waterfall not working as shown in photos, was told not been working for years!

2026-03-01 • via Nuitee
L
LOU S-A • family_with_children • gb
3
Pros:

The parking was easy. The staff were friendly.

Cons:

I had to change rooms several times. Should rename it Bates Motel.

1st impressions from the outside, keep driving.

The reception area was clean and welcoming, however, lulled you into a false sense of security.

The rooms were dirty, with miss-matched furniture.

The coils were poking up out of the beds, the windows would not shut. The carpets were filthy.

The rooms were dark and dated and the sofa looked like it had seen some action.

The remote control was dirty.... eurgh....

Breakfast was interesting, the cereal was in wooden bowls and open to cross contamination.

The coffee and tea was just in containers with a water urn.

For the price i paid £80 utterly dissatisfied.

I would not recommend staying here, find somewhere else. I will be writing to the hotel.

As for the Spa, and Pool. Let's just say.. after reading the reviews I decided that Legionnaires was not something I fancied getting.

2026-03-01 • via Nuitee
T
Tasha • solo_traveller • gb
7
2026-02-28 • via Nuitee
M
Michelle • family_with_children • mt
6
Needs updating
Pros:

Location close to office

Cons:

Hotel was dated, staff weren't focused on hospitality. Hotel was dirty. When I entered my room there was water leaking through bathroom ceiling. Was upgraded to a suite which was nice. Receptionist was really sweet but had dirt under her finger nails. Food in the bar was decent and it was very busy. Needed more staff.

2026-02-27 • via Nuitee
P
Paul • family_with_children • gb
8
Pros:

Decided to book this Hotel, due to train problems. Booked before leaving train l was travelling on. Within 20 minutes, l arrived at Hotel, by taxi. Lovely lady on reception, made check in easy, and arranged taxi for following morning. Had a lovely evening meal, couple of drinks. Had a quiet room at end of corridor, all good. Nice breakfast the following morning.
The Hotel is nice, cherry wood surround throughout. I would recommend to others.

2026-02-27 • via Nuitee
P
Paul • couple • gb
6
2026-02-26 • via Nuitee
C
Claudette • family_with_children • gb
5
Fair
Pros:

Spa facilities were all working well e.g. swimming pool, jacuzzi, steam & sauna. Hotel was lovely and quiet,staff pleasant. The library bar was quiet you can have a quiet meal & drink or read books. The chief came and wrote down all my cousins intolerances, and prepared a lovely seabass meal. It was awesome 👌

Cons:

We booked the executive double room we didn't like it too small, and smelled, exchanged it for the ambassador suite it was pleasant clean & tidy, bath & shower in the room,nice and warm in the room. Carpet had a big iron mark on it curtains & furniture can be updated

2026-02-26 • via Nuitee
P
Paul • family_with_children • gb
8
2026-02-25 • via Nuitee
J
Jan • solo_traveller • gb
8
Pros:

Pool. Books

Cons:

Breakfast not great. Reception staff booked us in a room not ready, then gave us wrong key card, then next key card didnt work. Spent a lot of time back and forth to reception , no apology.

2026-02-25 • via Nuitee
F
Fabian • family_with_children • gb
10
Perfect
2026-02-25 • via Nuitee