Catalina Canyon Inn

Hotels
8.7 (844 reviews)
888 Country Club Drive , Avalon , us

Children allowed
Pets allowed

Facilities

Free beach shuttle
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Family rooms
Pets allowed
Lift / Elevator
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Cons:
Cleanliness issues
Inconsistent service

Categories

Cleanliness
8.09
Multiple mentions of poor cleanliness, including dirty towels and a dirty lobby bathroom.
Service
9.06
Mixed sentiments; good service mentioned but also reports of rude staff.
Location
9.6
Well-located with shuttle service providing easy access to downtown and dining.
Room Quality
7.55
Some rooms reported as very small and issues with cleanliness.
Amenities
8.58
Some amenities are good; shuttle service and grounds are appreciated.
Value for Money
9.04
Perceived as decent value for a comfortable stay, despite some shortcomings.
Food and Beverage
8.59
Food quality was often praised, but there were complaints about food choice variety.
Overall Experience
9.06
Overall positive experiences reported, though some significant issues were noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 11:14

Property Description

Luxurious Accommodation with Spectacular Views

Relaxation and Recreation at Your Fingertips
Indulge in the outdoor pool, spa services, and hot tub. Enjoy golf, tennis, water sports, and nature tours arranged by the resort.

Culinary Delights and Lush Surroundings
Savor international and American cuisines at Seaport Bistro, with views of the gardens. Newly-renovated rooms offer modern amenities and some feature spa baths.

To experience the ultimate blend of comfort, leisure, and culinary excellence, book your stay at Catalina Canyon Inn today.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LAX

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for US$0 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Property Accessibility

Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.7
Based on 844 reviews
Cleanliness: 8.09
Service: 9.06
Location: 9.6
Room Quality: 7.55
Amenities: 8.58
Value for Money: 9.04
Food and Beverage: 8.59
Overall Experience: 9.06
B
Bernadette solo_traveller us
10
2026-04-30 via Nuitee
B
Bertha solo_traveller us
10
2026-04-29 via Nuitee
R
Roxanne solo_traveller us
10
Pros:

Shuttle

2026-04-28 via Nuitee
A
Ann Marie extended_group us
10
Lovely, highly recommended!
Pros:

Not in busy town area, just a short walk/hike through residential area. Mamma Mia-vibes complete with pool, restaurant, courtyard, and lovely sitting areas. The grounds are a serious piece of heaven! Refrigerator in room, snacks for purchase are extra bonus.

Cons:

Nothing.
Room is plain but who stays in the room in Catalina?

2026-04-23 via Nuitee
L
Lisa family_with_children us
10
Beautiful and comfortable surroundings, tropical feel, balcony overlooking the pool area was great.
Pros:

The free shuttle from the ferry was fast and the driver was very friendly. We enjoyed a delicious breakfast at the Inn's restaurant. The beds were extremely comfortable and the location was perfect!

Cons:

Can't think of a thing. The front desk reception worker was incredible.

2026-04-23 via Nuitee
M
melinda couple us
10
great vacation spot
Pros:

the room was so comfortable and love the balcony staff alex was very welcoming and extremely informative made checking in so easy he has great customer service as for the morning staff some girl had answered the phone and we had ask for toilet paper she didn’t let me finish my sentence and hung up and she never send it i didn’t get her name she needs some lessons on customer service

Cons:

there was this old lady that was also a guess telling us to be quiet in the pool because the kids were playing and being exited

2026-04-19 via Nuitee
C
Caron solo_traveller us
5
Cons:

Had to wait for room past 4:00 check in time. The family room was not worth over $550 for one night. Old, has not been renovated. Room smelled old and stuffy. The towels was so thin and cheap.

2026-04-16 via Nuitee
N
Noah couple us
8
2026-04-14 via Nuitee
M
Midori solo_traveller us
3
Pros:

Decent mattress.

Cons:

The Check-in time was at 4, and the rooms were not ready then. The staff was very casual about it and took it for granted that the rooms aren't ready because they were busy. The staff almost made it seem that it was my problem that I wasn't going to get into the room. This was not the service I expected for a room for which I had paid so much.

2026-04-13 via Nuitee
H
Hadas couple us
7
Pros:

The property is very cute and has a nice view from the window!

Cons:

It is not very clean and the room smelled like
Mold!

2026-04-13 via Nuitee
L
Lilly family_with_children us
10
It was a great experience overall. My kids enjoyed the amenities as well as renting out board games
Pros:

Nice facility, friendly staff, excellent shuttle service and wonderful drivers

Cons:

N/a

2026-04-13 via Nuitee
P
Patrick couple us
7
2026-04-09 via Nuitee
E
Esperanza extended_group us
10
2026-04-09 via Nuitee
L
Leslie family_with_children us
9
2026-04-04 via Nuitee
R
Rosanna family_with_children us
9
2026-04-04 via Nuitee
R
Ross family_with_children us
8
Beautiful, well equipped hotel in a beautiful location.
Pros:

Our king room was well equipped and roomy with a huge shower. My daughter's 2 double bed room was good sized but the shower was tiny, almost too small to be usable for the adults. The restaurant was very accommodating and tasty. The shuttle from the ferry dock was very quick and the driver friendly.

Cons:

The shuttle pick up location should be more organized. All of the hotels know when the ferries arrive and there was no organization in the pick up area, mostly every man for himself with unfortunately a few very rude Europeans in the groups. The hotel grounds are very beautiful but the walkways are steep and many without handrails.

2026-04-03 via Nuitee
A
Alejandro extended_group us
8
2026-04-02 via Nuitee
L
Leslie family_with_children us
10
We had a great time.
Pros:

We loved the restaurant and ping pong.

Cons:

It was a bit dark after 8 pm to walk down the main center.

2026-03-26 via Nuitee
E
Emily solo_traveller us
8
2026-03-25 via Nuitee
O
Owens couple us
10
Great stay will return for future stays
Pros:

Hitel and staff were great Dawn at front desk is a pleasure, she have us all info needed to enjoy our stay

Cons:

No issues

2026-03-17 via Nuitee