Microtel Inn & Suites by Wyndham Matthews/Charlotte

Hotels
•
Microtel Inns & Suites
7 (668 reviews)
1603 Matthews-Mint Hill Road , Matthews , us

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Family rooms
Lift / Elevator
Safety deposit box
Fax/photocopying
Facilities for disabled guests
Non-smoking throughout
Wheelchair accessible
See all facilities

Review Highlights

Pros:
Clean and comfortable
Convenient location
Cons:
Issues with room cleaning
Deposit refund delays

Categories

Cleanliness
6.58
Some reviews mentioned cleanliness, but also noted missed cleaning on the second night.
Service
7.05
Mixed reviews on service; some guests appreciated it, while others had issues.
Location
7.59
Guests appreciated the convenient location close to various amenities.
Room Quality
6.04
Room quality was noted as needing updates and issues with mattress comfort.
Amenities
7.07
Amenities like breakfast were highlighted positively, but some were lacking.
Value for Money
7.03
Good value for money was mentioned, yet there were issues with deposits.
Food and Beverage
7.58
Breakfast included was positively mentioned.
Overall Experience
7.05
Overall experience was mostly positive, though with some noted concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 03:02

Property Description

Welcome to Microtel Inn in Matthews, North Carolina!

Convenient Location:
Located just 4 km from Matthews International Sports Complex, our motel offers easy access to nearby attractions and events.

Comfortable Accommodations:
Each air-conditioned room features a cable TV, private bathroom with free toiletries, and cozy linen to ensure a comfortable stay.

Convenient Amenities:
Enjoy our daily continental breakfast, stay connected with free Wi-Fi access, and take advantage of our 24-hour reception, luggage storage, and vending machines.

Book now and experience a pleasant stay just a short drive away from Pebble Creek Golf Course and Charlotte-Douglas Airport!

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CLT

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

7
Based on 668 reviews
Cleanliness: 6.58
Service: 7.05
Location: 7.59
Room Quality: 6.04
Amenities: 7.07
Value for Money: 7.03
Food and Beverage: 7.58
Overall Experience: 7.05
J
Jennifer • couple • us
6
2026-02-13 • via Nuitee
T
Thomas • solo_traveller • us
10
Relaxing
Pros:

Very clean will definitely will be back

2026-02-11 • via Nuitee
G
Gary • family_with_children • us
8
2026-01-28 • via Nuitee
I
Isiaku • solo_traveller • us
1
2026-01-27 • via Nuitee
H
Hill • solo_traveller • us
9
2026-01-27 • via Nuitee
J
Janet • solo_traveller • us
10
2026-01-20 • via Nuitee
S
Sharonda • extended_group • us
2
I absolutely would not stay here or recommend anyone stay here again!
Pros:

The bed was comfy.

Cons:

The place was falling apart. Nothing worked probably. All the light switches were cracked. Nothing felt completely clean. Breakfast was a joke with no eggs or meat products just a make your waffle spot and prepackaged pastries. The staff barely spoke and definitely did not care what anyone did. When we got there the girl behind the counter stressed to us twice that there was no smoking (I think because she assumes the black girls smoked weed) but anyways, the second we step foot in the elevator it smelled like cigarette smoke. We also saw a roach in our room and when we tried to call the front desk the phone in the room did not even work. It was overall a very poor experience!

2026-01-20 • via Nuitee
Z
Zaina • couple • us
1
Pros:

Perfect

Cons:

Deplorable

2026-01-19 • via Nuitee
M
Mei • couple • us
8
2026-01-19 • via Nuitee
J
Jamere • solo_traveller • us
7
Pros:

Comfortable room.

2026-01-19 • via Nuitee
L
LaNisha • family_with_children • us
1
We left shortly after arriving due to the roach and bugs in our room.
Pros:

Nothing

Cons:

There was a roach crawling around the bathroom sink.

2026-01-19 • via Nuitee
B
Brandi • couple • us
1
Should be pay by the hour!!
Pros:

Located near the Hwy

Cons:

The bathroom door was broken. Would not shut all the way. Had to have my key replaced only for it not to work on all the entry points. Staff were unfriendly, short and rude. I was sitting in my car and the guy at the front desk walked over and stuck his head inside my car.

I understand that the location was not the safest HOWEVER no need to go that far.

2026-01-19 • via Nuitee
B
Buie • solo_traveller • us
10
2026-01-17 • via Nuitee
G
Gaitán • couple • us
9
2026-01-16 • via Nuitee
S
Susan • solo_traveller • us
8
2026-01-14 • via Nuitee
N
Nelson • family_with_children • us
10
Pros:

Easy access to everything we needed.

2026-01-10 • via Nuitee
N
Naturius • couple • us
10
Pros:

Good

2026-01-09 • via Nuitee
N
Naturius • couple • us
10
Good
Pros:

Good

Cons:

Good

2026-01-09 • via Nuitee
C
Carrie • couple • us
10
Perfect for our needs
Pros:

It was clean the staff was great, very friendly. They cleaned and made the bed both days of our stay. It was very close to family so that was wonderful. It could use up dating. Other than that it was great for us.

Cons:

Just needed some updating.

2026-01-09 • via Nuitee
D
David • family_with_children • us
8
2026-01-07 • via Nuitee