Microtel Inn & Suites by Wyndham Matthews/Charlotte

Hotels
•
Microtel Inns & Suites
7 (712 reviews)
1603 Matthews-Mint Hill Road , Matthews , us

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Free
Children allowed

Facilities

WiFi available
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Business center
Family rooms
Lift / Elevator
Safety deposit box
See all facilities

Review Highlights

Pros:
Clean and comfortable
Convenient location
Cons:
Issues with room cleaning
Deposit refund delays

Categories

Cleanliness
6.58
Some reviews mentioned cleanliness, but also noted missed cleaning on the second night.
Service
7.05
Mixed reviews on service; some guests appreciated it, while others had issues.
Location
7.59
Guests appreciated the convenient location close to various amenities.
Room Quality
6.04
Room quality was noted as needing updates and issues with mattress comfort.
Amenities
7.07
Amenities like breakfast were highlighted positively, but some were lacking.
Value for Money
7.03
Good value for money was mentioned, yet there were issues with deposits.
Food and Beverage
7.58
Breakfast included was positively mentioned.
Overall Experience
7.05
Overall experience was mostly positive, though with some noted concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 03:02

Property Description

Welcome to Microtel Inn in Matthews, North Carolina!

Convenient Location:
Located just 4 km from Matthews International Sports Complex, our motel offers easy access to nearby attractions and events.

Comfortable Accommodations:
Each air-conditioned room features a cable TV, private bathroom with free toiletries, and cozy linen to ensure a comfortable stay.

Convenient Amenities:
Enjoy our daily continental breakfast, stay connected with free Wi-Fi access, and take advantage of our 24-hour reception, luggage storage, and vending machines.

Book now and experience a pleasant stay just a short drive away from Pebble Creek Golf Course and Charlotte-Douglas Airport!

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CLT

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

7
Based on 712 reviews
Cleanliness: 6.58
Service: 7.05
Location: 7.59
Room Quality: 6.04
Amenities: 7.07
Value for Money: 7.03
Food and Beverage: 7.58
Overall Experience: 7.05
P
Parks • solo_traveller • us
10
2026-07-25 • via Nuitee
K
Konstantin • solo_traveller • us
9
2026-07-20 • via Nuitee
S
Shirley • solo_traveller • us
8
2026-07-18 • via Nuitee
K
Keiana • solo_traveller • us
3
2026-07-14 • via Nuitee
D
David • couple • us
1
No pude hospedarme, hice una reserva de 2 días, no pude ir el primer día, al ir al otro día por la mañana me dijeron que
Pros:

No pude hospedarme

Cons:

No pude hospedarme

2026-07-14 • via Nuitee
I
India • couple • us
10
2026-07-13 • via Nuitee
E
Elilene • couple • us
7
2026-07-09 • via Nuitee
M
McLeroy • couple • us
4
Ok to stay if you need a place to sleep.
Pros:

Close to the destination for the weekend.

Cons:

Staff made us feel uncomfortable through the conversation he was trying to have with my teen daughter and husband. Needs updating and repairs to some common areas: hallways, doors, etc.

2026-07-06 • via Nuitee
B
Bakari • solo_traveller • us
10
2026-06-27 • via Nuitee
T
Tritto Filho • solo_traveller • us
8
2026-06-25 • via Nuitee
J
Jaime • couple • us
8
2026-06-23 • via Nuitee
C
Chameka • solo_traveller • us
5
Unsatisfied customer
Cons:

The staff was rude and not helpful. The WiFi sucks and had people loitering outside.

2026-06-21 • via Nuitee
V
Vivas Masuno • solo_traveller • us
6
2026-06-13 • via Nuitee
Z
Zach • solo_traveller • us
1
Pros:

The front desk attendant was very kind and polite.

Cons:

The room was dirty, crumbs on the floor, bathroom hadn't been cleaned at all, everything was old and damaged in one way or another. Tried to mask bad cigarette smoke smell with cheap cologne.

2026-06-11 • via Nuitee
L
Laci • family_with_children • us
6
2026-06-09 • via Nuitee
S
Shearin • family_with_children • us
1
Pros:

Not a god damn thing

2026-06-09 • via Nuitee
W
Walter • solo_traveller • us
6
Pros:

It's was average

Cons:

It was okay

2026-06-07 • via Nuitee
N
Nelson • solo_traveller • us
10
2026-06-05 • via Nuitee
J
Jaime • couple • us
10
2026-05-31 • via Nuitee
B
BREONNA • couple • us
10
2026-05-28 • via Nuitee