Microtel Inn & Suites by Wyndham Matthews/Charlotte

Hotels
•
Microtel Inns & Suites
7 (671 reviews)
1603 Matthews-Mint Hill Road , Matthews , us

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Family rooms
Lift / Elevator
Safety deposit box
Fax/photocopying
Facilities for disabled guests
Non-smoking throughout
Wheelchair accessible
See all facilities

Review Highlights

Pros:
Clean and comfortable
Convenient location
Cons:
Issues with room cleaning
Deposit refund delays

Categories

Cleanliness
6.58
Some reviews mentioned cleanliness, but also noted missed cleaning on the second night.
Service
7.05
Mixed reviews on service; some guests appreciated it, while others had issues.
Location
7.59
Guests appreciated the convenient location close to various amenities.
Room Quality
6.04
Room quality was noted as needing updates and issues with mattress comfort.
Amenities
7.07
Amenities like breakfast were highlighted positively, but some were lacking.
Value for Money
7.03
Good value for money was mentioned, yet there were issues with deposits.
Food and Beverage
7.58
Breakfast included was positively mentioned.
Overall Experience
7.05
Overall experience was mostly positive, though with some noted concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 03:02

Property Description

Welcome to Microtel Inn in Matthews, North Carolina!

Convenient Location:
Located just 4 km from Matthews International Sports Complex, our motel offers easy access to nearby attractions and events.

Comfortable Accommodations:
Each air-conditioned room features a cable TV, private bathroom with free toiletries, and cozy linen to ensure a comfortable stay.

Convenient Amenities:
Enjoy our daily continental breakfast, stay connected with free Wi-Fi access, and take advantage of our 24-hour reception, luggage storage, and vending machines.

Book now and experience a pleasant stay just a short drive away from Pebble Creek Golf Course and Charlotte-Douglas Airport!

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CLT

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

7
Based on 671 reviews
Cleanliness: 6.58
Service: 7.05
Location: 7.59
Room Quality: 6.04
Amenities: 7.07
Value for Money: 7.03
Food and Beverage: 7.58
Overall Experience: 7.05
C
Carlos • solo_traveller • us
4
2026-04-12 • via Nuitee
J
juan • solo_traveller • co
9
2026-04-07 • via Nuitee
O
Oscar • couple • us
9
2026-04-03 • via Nuitee
R
Richard • couple • us
8
If you want a clean facility with a comfortable bed this is the place. If you are expecting a Hilton, then stay at a Hi
Pros:

Convenient location for us.

Cons:

Old and rooms could use remodeling. No plugs in drains. Nasty repairs to walls and ceiling.

2026-04-01 • via Nuitee
M
Maleka • extended_group • us
8
Value for the money
Pros:

Location was good

Cons:

They didn’t bring towels the next day for my 2 night stay and the front desk clerk didn’t want to give me any. Said I had to wait until housekeeping come. I had 2 rooms.

2026-04-01 • via Nuitee
E
Edgar • solo_traveller • us
10
It was great and the people where too
Pros:

How great the rooms were

2026-03-31 • via Nuitee
B
Barbara • family_with_children • us
8
2026-03-28 • via Nuitee
M
margaret • family_with_children • us
7
2026-03-27 • via Nuitee
G
Gene • extended_group • us
8
Cons:

hold on money about a week had to cll to see where it was at no help there

2026-03-27 • via Nuitee
C
Corral • family_with_children • us
1
Pros:

Nothing

Cons:

Gross, stained, smelled terrible. We walked in to the room and walked right back out to check out.

2026-03-16 • via Nuitee
A
Amanda • couple • us
10
2026-03-14 • via Nuitee
C
Chase • couple • us
6
Pros:

It was decent. If you don’t like noise from the main road, I wouldn’t recommend staying here. One of our lightbulbs in our room was burnt out but wasn’t a big deal due to us just staying one night. Decently clean but the entrance and lobby reeked of cigarette smoke.

Cons:

Could’ve been cleaner and moved the cigarette container away from the main door in the lobby.

2026-03-11 • via Nuitee
C
Cynthia • solo_traveller • us
7
Good room for the price.
Pros:

Room was cleaner than I expected. And the bed was so comfortable

Cons:

More upkeep in the lobby area including the elevator. There was oder in the lobby area.

2026-03-06 • via Nuitee
R
Robert • couple • us
1
Horrible
Pros:

nothing about this place was good

Cons:

not clean, broken fixtures, leeking ceiling, rude staff, poor parking.
The front desk attendent accused me of calling up to the front desk, drunk, in the middle of the night and said that I was saying explicit and vulgar things about a woman working the front desk

2026-03-02 • via Nuitee
V
Victor • family_with_children • us
10
2026-02-22 • via Nuitee
J
Jennifer • couple • us
6
2026-02-13 • via Nuitee
T
Thomas • solo_traveller • us
10
Relaxing
Pros:

Very clean will definitely will be back

2026-02-11 • via Nuitee
G
Gary • family_with_children • us
8
2026-01-28 • via Nuitee
H
Hill • solo_traveller • us
9
2026-01-27 • via Nuitee
I
Isiaku • solo_traveller • us
1
2026-01-27 • via Nuitee