Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Room service
Business center
Heating
See all facilities

Review Highlights

Pros:
Friendly service
Great breakfast
Excellent location
Clean and cozy rooms
Cons:
Some amenities could be improved
Parking might be limited
Room features somewhat outdated

Categories

Cleanliness
8.16
Several reviews mention cleanliness positively, but one critique on room amenities suggests some areas need improvement.
Service
9.13
Consistently highlighted as friendly and helpful across multiple reviews.
Location
9.17
Described as excellent and convenient, with easy access to city attractions.
Room Quality
8.12
Rooms are spacious and comfortable, but one review noted outdated features.
Amenities
8.65
Positive mentions for breakfast and parking, though some expect more for a 4-star hotel.
Value for Money
8.61
The overall value is perceived favorably, especially given the amenities like breakfast and location.
Food and Beverage
9.16
Breakfast is mentioned positively in multiple reviews, suggesting satisfaction with food options.
Overall Experience
8.63
Most reviews express a high level of satisfaction with their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 01:11

Property Description

Contemporary Accommodation
The Best Western Monopole Métropole offers contemporary rooms with modern amenities like a minibar, free Wi-Fi, and air conditioning. The neutral tones and stylish decor provide a comfortable and relaxing atmosphere for guests.

Elegant Dining and Bar
Guests can enjoy a delicious buffet breakfast with options like scrambled eggs and bacon in the Alsatian-style breakfast room. The hotel's modern bar showcases paintings by local artists, creating a unique and artistic ambiance for visitors to unwind and socialize.

Convenient Location
Located just 400 meters from Strasbourg Train Station and a short walk from popular attractions like Place Kléber and Strasbourg Cathedral, the hotel's central location makes it easy for guests to explore the city. With access to the A35 and private underground parking, convenience is key for travelers at the Monopole Métropole.

Experience modern comfort and convenience at Best Western Monopole Métropole - book your stay now!

Important information:

Please note that a private underground Garage is available at 17 Eur / Night. The maximum vehicle height for parking at this property is 75 in. Taller vehicles cannot park here. The garage has to be reserved in advance.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SXB

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible at a location nearby (reservation is needed) and costs EUR 17 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 13 years old stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.7
Based on 4231 reviews
Cleanliness: 8.16
Service: 9.13
Location: 9.17
Room Quality: 8.12
Amenities: 8.65
Value for Money: 8.61
Food and Beverage: 9.16
Overall Experience: 8.63
M
Marian • couple • nl
10
Helemaal geweldig
Pros:

De lokatie was echt geweldig, mooie ruime kamer.
Prijs-kwaliteit verhouding was goed.
Dee mogelijkheid om van de parkeergarage gebruik te maken was heel fijn. Daarnaast was het ook het fijn dat het personeel aanwijzingen gaf tijdens het parkeren, want de parkeergarage was erg krap.

Cons:

Niks

2026-07-25 • via Nuitee
C
CHARALAMPOS • couple • gr
8
2026-07-24 • via Nuitee
S
Sevda • couple • tr
9
Keyifli ve konforlu
Pros:

Bir gece konakladık. Oda oldukça genişti. Kahvaltısı yeterli ve güzeldi. Araçla gidiyorsanız, otelin kendine ait birkaç bina ilerisinde yeraltında bir otoparkı var. Otopark konusunda personel destek oluyor. Şehre ve gezilecek yerlere yürüyerek birkaç dakika içinde ulaşabilirsiniz. Genel olarak memnun kaldık.

Cons:

Araçtan bir şey almak için her seferinde resepsiyondan birinin size refakat etmek zorunda olmasını sevmedim.

2026-07-23 • via Nuitee
N
Njomza • family_with_children • nl
7
Pros:

Very friendly and helpful staff

Cons:

The bathroom was not very clean. We used the lift once and it sounded like it would crash.

2026-07-23 • via Nuitee
D
David • couple • gb
6
Pros:

Location

Cons:

Parking is not available at the hotel. Hotel facilities are quite basic

2026-07-23 • via Nuitee
K
Kathrin • couple • ch
7
2026-07-23 • via Nuitee
A
Andrew • couple • kr
10
2026-07-22 • via Nuitee
T
Toshihiro • solo_traveller • jp
8
2026-07-21 • via Nuitee
I
Ilya • family_with_children • gb
10
2026-07-20 • via Nuitee
N
Nina Jul • family_with_children • dk
9
Pros:

Lå dejligt centralt og tæt på den gamle bydel, men lige udenfor var der lidt utrygt

Cons:

Desværre var der ikke plads i parkeringskælderen så vi måtte holde i et parkeringshus 7 minutter væk. Vi kunne dog holde lige foran hotellet og læsse bagage af.

2026-07-20 • via Nuitee
K
Karlygash • solo_traveller • kz
10
Pros:

Месторасположение! Завтраки!

2026-07-19 • via Nuitee
T
Tobias • solo_traveller • de
8
Ein guter Aufenthalt mit überraschend modernem Zimmer und modernisierten Flüren, die ich so nicht erwartet hätte mit ein
Pros:

Modernisiertes Haus in den Etagen, Lobby und der Frühstückspause aber eher solide, konservativ, etwas altbacken. Dies ist eventuell aber auch der Historie des Hauses geschuldet und soll die Tradition hervorheben.

Cons:

Das Frühstück war überschaubar und der Obstsalat aus der Dose, allerdings war eine Schale mit Früchten vorhanden, um sich selbst einen Obstsalat zu schneiden. Man war sehr aufmerksamstes die Platten nicht leer waren. Es gab aber nur aufgeschnittenes Baguette in unterschiedlichen Varianten.
Dennoch wurde man gut satt, aber für ein 4-Sterne Hotel hätte ich eine qualitativ höhere Auswahl mir gewünscht. Allerdings kostet das Frühstück auch nur überschaubare 17€.

2026-07-19 • via Nuitee
B
Bernardus • couple • nl
9
Perfect verblijf.
Pros:

Neem

Cons:

Niets

2026-07-18 • via Nuitee
G
Gerhard • couple • at
9
2026-07-18 • via Nuitee
E
Erdi • couple • tr
9
2026-07-18 • via Nuitee
L
Leonardo • couple • be
6
Molto mediocre
Pros:

Il personale , gentile e premuroso.

Cons:

Hotel datato, va rifatto tutto, vecchio, stanze con moquette un po maleodorante.

2026-07-18 • via Nuitee
R
Robin • couple • de
8
Wir haben es genossen.
Pros:

Freundliches Personal, tolle Lage, kleines aber ausreichendes Frühstücksbüffet. Garage vorhanden. Diese ist eng. Wenn das Auto nicht zu groß ist kann man mit Hilfe des Personals gut parken.

Cons:

Wir hatten nichts zu beanstanden.

2026-07-18 • via Nuitee
M
Mark • couple • gb
8
Good location, good parking, close to centre
Pros:

Location was good

2026-07-18 • via Nuitee
N
Neil • solo_traveller • gb
9
Pros:

Great breakfast and very helpful.staff especially with regard to parking in the underground car park.

2026-07-17 • via Nuitee
I
Irina • couple • de
9
Pros:

Es war sehr komfortabel. Wir haben uns sehr wohl gefühlt.

2026-07-16 • via Nuitee