Hilton Cologne

Hotels
•
Hilton Hotels & Resorts
8.1 (5190 reviews)
Marzellenstr. 13-17 , Cologne , de

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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Poor cleanliness
Overpriced

Categories

Cleanliness
6.93
Towels were extremely unpleasant smelling and rough; even the replacements were not satisfactory.
Service
8.9
Staff were nice, but the hotel was understaffed leading to a stressful experience.
Location
9.44
Superb location close to train station and cathedral; central location praised by multiple guests.
Room Quality
7.89
Rooms were nice, but some found interiors outdated.
Amenities
7.92
Breakfast offerings were weak with significant understaffing issues.
Value for Money
7.38
Prices perceived as too high for the quality and services provided.
Food and Beverage
7.43
Breakfast was chaotic and service was overburdened.
Overall Experience
8.9
Overall a good experience despite some significant issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 20:47

Property Description

Luxurious Amenities
Experience a stay of luxury at Hilton Cologne, where guests can enjoy a fitness center, a restaurant, and a bar. The hotel also offers an ATM, luggage storage, and free WiFi for convenience.

Comfortable Accommodation
Relax in air-conditioned rooms equipped with modern amenities such as a flat-screen TV, safety deposit box, and a private bathroom with a shower. Guests can also enjoy room service and a 24-hour front desk for any assistance they may need.

Convenient Location
Located in the heart of Cologne, just 300 meters from Cologne Central Station, Hilton Cologne is the perfect base for exploring the city. With popular attractions like Cologne Cathedral and Museum Ludwig nearby, guests can immerse themselves in the culture and history of the area.

Book your stay at Hilton Cologne now for a luxurious and convenient experience in Cologne!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CGN

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible on site (reservation is not possible) and costs EUR 32 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 4 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    Children up to and including 17 years old stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.1
Based on 5190 reviews
Cleanliness: 6.93
Service: 8.9
Location: 9.44
Room Quality: 7.89
Amenities: 7.92
Value for Money: 7.38
Food and Beverage: 7.43
Overall Experience: 8.9
S
Sabrina • couple • de
9
2026-04-11 • via Nuitee
S
Steven • couple • de
8
2026-04-11 • via Nuitee
Z
Zeynep • family_with_children • tr
10
2026-04-10 • via Nuitee
D
Dagmar • couple • at
9
Pros:

Sauberes gepflegtes Zimmer, sehr gutes Frühstück, ruhig, gute Betten und freundliches Personal.

Cons:

Alles sehr gut, die Klimaanlage etwas laut.

2026-04-10 • via Nuitee
R
Rouven • extended_group • de
9
2026-04-10 • via Nuitee
D
Doris • solo_traveller • de
8
Pros:

Genau der richtige Ort für einen Köln-Trip, tolle Lage, ruhig, bequeme Betten und leckeres, frisches und saisonales Frühstück!

2026-04-10 • via Nuitee
D
Daniela • family_with_children • de
6
Es war okay, jedoch hatten wir für den Preis mehr erwartet.
Pros:

Super Lage direkt in der Innenstadt und alles gut zu erreichen. Das Personal war sehr nett.

Cons:

Fehlende Steckdosenabdeckungen und ein wenig in die Jahre gekommen Zimmer. Bei dem Preis erwarte ich etwas anderes, vor allem weil hier nicht mal das Frühstück inklusive war.
Die Klimaanlage war sehr laut und lies sich nicht verstellen.

2026-04-10 • via Nuitee
K
Katrin • family_with_children • de
9
Tolle Lage, schönes Zimmer.
Pros:

Tolle Lage zur Innenstadt

2026-04-10 • via Nuitee
M
Muhammad Adil • solo_traveller • pk
9
Excellent location. Great breakfast.
Pros:

Excellent location. Great breakfast.

2026-04-09 • via Nuitee
A
Amaury • couple • be
9
Séjour agréable à Cologne
Pros:

Notre chambre était spacieuse et très bien équipée. Nous avons aimé la baignoire dans la salle de bain. Il y avait un grand canapé dans notre chambre. La chambre était calme et la literie confortable. C'est un des hôtels où nous avons le mieux dormi.

Cons:

Rien, tout était parfait.

2026-04-09 • via Nuitee
C
Chune • family_with_children • au
9
Very nice hotel for the trip to Cologne
Pros:

Perfect location and comfortable mattress

2026-04-09 • via Nuitee
S
shaun • family_with_children • be
10
2026-04-09 • via Nuitee
L
Leon • family_with_children • de
10
Pros:

Das Personal war freundlich, die Lage ist optimal und der Preis war auch extrem gut. Besser geht's kaum.

2026-04-09 • via Nuitee
R
Ronald • couple • de
10
2026-04-09 • via Nuitee
W
Wenhai • solo_traveller • de
8
2026-04-08 • via Nuitee
J
John • couple • ca
10
Pros:

Excellent proximity to train station, food and sites. Plus a perfect sauna to relax in after a long day.

2026-04-08 • via Nuitee
K
Kateryna • family_with_children • ua
10
2026-04-07 • via Nuitee
N
Naim Emir • family_with_children • tr
8
Overall, I liked it. 8/10
Pros:

The staff are very friendly. The hotel is just a 1-2 minute walk from the cathedral. The breakfast is varied and delicious.

Cons:

The room didn’t have a main light bulb. They had set up a floor lamp, but it was connected to the main light. When I turned off the main light, it went out too. Its light wasn’t bright enough either.

The bedding on the extra bed they added for my daughter smelled bad.

2026-04-07 • via Nuitee
L
Lukas Klüber • family_with_children • de
7
Pros:

/

Cons:

/

2026-04-07 • via Nuitee
L
Laura • family_with_children • nl
8
2026-04-07 • via Nuitee