Hilton Cologne

Hotels
•
Hilton Hotels & Resorts
8.1 (5129 reviews)
Marzellenstr. 13-17 , Cologne , de

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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Poor cleanliness
Overpriced

Categories

Cleanliness
6.93
Towels were extremely unpleasant smelling and rough; even the replacements were not satisfactory.
Service
8.9
Staff were nice, but the hotel was understaffed leading to a stressful experience.
Location
9.44
Superb location close to train station and cathedral; central location praised by multiple guests.
Room Quality
7.89
Rooms were nice, but some found interiors outdated.
Amenities
7.92
Breakfast offerings were weak with significant understaffing issues.
Value for Money
7.38
Prices perceived as too high for the quality and services provided.
Food and Beverage
7.43
Breakfast was chaotic and service was overburdened.
Overall Experience
8.9
Overall a good experience despite some significant issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 20:47

Property Description

Luxurious Amenities
Experience a stay of luxury at Hilton Cologne, where guests can enjoy a fitness center, a restaurant, and a bar. The hotel also offers an ATM, luggage storage, and free WiFi for convenience.

Comfortable Accommodation
Relax in air-conditioned rooms equipped with modern amenities such as a flat-screen TV, safety deposit box, and a private bathroom with a shower. Guests can also enjoy room service and a 24-hour front desk for any assistance they may need.

Convenient Location
Located in the heart of Cologne, just 300 meters from Cologne Central Station, Hilton Cologne is the perfect base for exploring the city. With popular attractions like Cologne Cathedral and Museum Ludwig nearby, guests can immerse themselves in the culture and history of the area.

Book your stay at Hilton Cologne now for a luxurious and convenient experience in Cologne!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CGN

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible on site (reservation is not possible) and costs EUR 32 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 4 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    Children up to and including 17 years old stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.1
Based on 5129 reviews
Cleanliness: 6.93
Service: 8.9
Location: 9.44
Room Quality: 7.89
Amenities: 7.92
Value for Money: 7.38
Food and Beverage: 7.43
Overall Experience: 8.9
M
Michael • solo_traveller • de
10
2026-02-14 • via Nuitee
E
Eduardo • family_with_children • cl
9
Excelente Hotel y de gran nivel.
Pros:

La ubicación, excelente desayuno y buenas instalaciones.

Cons:

Instalaciones un poco antiguas, especialmente el sistema de calefacción, pero en general está bien.

2026-02-13 • via Nuitee
I
Irina • couple • md
5
2026-02-13 • via Nuitee
A
Abdulrazzaq • solo_traveller • iq
3
لا باس لكن لا يتحق القيمة مقابل المبلغ
Pros:

قريب على السنتر

Cons:

هناك موظف استقبال الساعة 15:30 لم يكن متعاون وكان يتحدث بعدوانيه

2026-02-13 • via Nuitee
L
Lothar • couple • de
10
2026-02-13 • via Nuitee
A
Alejandra • couple • mx
8
Well worth
Cons:

The location is great, at 200 mts from the HBF and the cathedral.

The breakfast buffet is also amazing, you can choose whatever you want and have plenty of variety.

The gym is very well equipped and open 24h

2026-02-13 • via Nuitee
G
Gerald • family_with_children • de
8
Pros:

Lage und freundliche Rezeption

Cons:

Dusche zu klein, alles in die Jahre gekommen...

2026-02-12 • via Nuitee
M
Melih Turgut • couple • tr
10
2026-02-12 • via Nuitee
B
Bernd • couple • de
8
2026-02-12 • via Nuitee
Y
Yan • couple • nl
10
2026-02-11 • via Nuitee
L
Lea • family_with_children • nl
10
Hilton Cologne
Pros:

De ligging van het hotel. Het heerlijke ontbijt.

Cons:

Het was heel warm op de kamer. Thermostaat kon maar 3 graden naar beneden.
Maar ik had het kunnen aangeven,,maar raam open hielp ook

2026-02-11 • via Nuitee
D
Douglas E • solo_traveller • us
10
2026-02-09 • via Nuitee
D
Dietmar • solo_traveller • de
9
2026-02-09 • via Nuitee
P
Petra • couple • ch
7
2026-02-09 • via Nuitee
M
MARINA • solo_traveller • fr
10
2026-02-09 • via Nuitee
M
Marinella • extended_group • us
10
2026-01-31 • via Nuitee
G
Gulsah • family_with_children • tr
8
2026-01-31 • via Nuitee
M
Maurizio • solo_traveller • it
10
2026-01-31 • via Nuitee
L
Loy-Hefti • couple • ch
8
Gutes Städte Trip Hotel 😉
Pros:

Die Lage ist sehr gut, das Personal sehr nett.

Cons:

Ein Lift war ständig außer Betrieb und es kam zu Wartezeiten. Die Zimmer sind nicht auf neuesten Stand.

2026-01-31 • via Nuitee
P
Philipp • solo_traveller • nl
8
2026-01-31 • via Nuitee