Hilton Cologne

Hotels
•
Hilton Hotels & Resorts
8.1 (5190 reviews)
Marzellenstr. 13-17 , Cologne , de

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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Poor cleanliness
Overpriced

Categories

Cleanliness
6.93
Towels were extremely unpleasant smelling and rough; even the replacements were not satisfactory.
Service
8.9
Staff were nice, but the hotel was understaffed leading to a stressful experience.
Location
9.44
Superb location close to train station and cathedral; central location praised by multiple guests.
Room Quality
7.89
Rooms were nice, but some found interiors outdated.
Amenities
7.92
Breakfast offerings were weak with significant understaffing issues.
Value for Money
7.38
Prices perceived as too high for the quality and services provided.
Food and Beverage
7.43
Breakfast was chaotic and service was overburdened.
Overall Experience
8.9
Overall a good experience despite some significant issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 20:47

Property Description

Luxurious Amenities
Experience a stay of luxury at Hilton Cologne, where guests can enjoy a fitness center, a restaurant, and a bar. The hotel also offers an ATM, luggage storage, and free WiFi for convenience.

Comfortable Accommodation
Relax in air-conditioned rooms equipped with modern amenities such as a flat-screen TV, safety deposit box, and a private bathroom with a shower. Guests can also enjoy room service and a 24-hour front desk for any assistance they may need.

Convenient Location
Located in the heart of Cologne, just 300 meters from Cologne Central Station, Hilton Cologne is the perfect base for exploring the city. With popular attractions like Cologne Cathedral and Museum Ludwig nearby, guests can immerse themselves in the culture and history of the area.

Book your stay at Hilton Cologne now for a luxurious and convenient experience in Cologne!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CGN

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible on site (reservation is not possible) and costs EUR 32 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 4 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    Children up to and including 17 years old stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.1
Based on 5190 reviews
Cleanliness: 6.93
Service: 8.9
Location: 9.44
Room Quality: 7.89
Amenities: 7.92
Value for Money: 7.38
Food and Beverage: 7.43
Overall Experience: 8.9
C
Christina • solo_traveller • de
5
Habe mit einem höheren Standard gerechnet
Pros:

Super Lage

Cons:

Teurer Stellplatz, durchgelegenes Bett - für den Preis leider nicht überzeugend

2026-03-14 • via Nuitee
A
Andreas • couple • de
10
Alles bestens, super Frühstück
Pros:

Sehr nette Mitarbeiter, Super Empfang und tolles Frühstück , tolle Lage

2026-03-14 • via Nuitee
M
michael • solo_traveller • at
8
Gutes Hotel in Top-Lage. Empfehlenswert.
Pros:

Perfekte Lage, gute Verkehrsanbindung, nettes Personal. Reichhaltiges Frühstücksbuffet. Kulant, wenn man erst nach 12 für die Abreise bereit ist.

Cons:

Zimmer angejahrt, etwas klein und zu dunkel: Licht im Wohnbereich wirklich schlecht, mag es nicht, wenn wes nicht hell ist. Nicht mal mittige Lampe vorgesehen.

2026-03-14 • via Nuitee
I
Imen • solo_traveller • de
8
2026-03-13 • via Nuitee
O
Olesia • couple • de
10
2026-03-13 • via Nuitee
Z
Zezag • solo_traveller • ae
10
2026-03-12 • via Nuitee
M
Margaret • solo_traveller • ae
7
2026-03-12 • via Nuitee
Тамара • solo_traveller • ua
9
2026-03-12 • via Nuitee
M
Mandy • family_with_children • de
8
2026-03-12 • via Nuitee
T
TOLGA • couple • tr
8
Keyifli ve hilton kalitesi şaşırtmaz
Pros:

Konum ve büyük temiz odalar

Cons:

Mobilyalar biraz eski. Köyü değil

2026-03-11 • via Nuitee
H
Henk • couple • de
3
2026-03-11 • via Nuitee
S
Stefan • solo_traveller • de
9
2026-03-11 • via Nuitee
A
Andreas • solo_traveller • de
10
Toller Aufenthalt kann man nur empfehlen
Pros:

Man wurde herzlich empfangen und verabschiedet. Nette Bar, Personal sehr freundlich und zuvorkommend. Zimmer TOP Komme gerne wieder❤

2026-03-10 • via Nuitee
P
Pascal • family_with_children • de
7
Frühstück top Lage top Bett top
Pros:

Sehr zentral

Cons:

Leider war die Badewanne nicht richtig sauber

2026-03-10 • via Nuitee
V
veena • family_with_children • us
8
2026-03-10 • via Nuitee
C
Claudio Victor • couple • pt
10
Excelente localização
Pros:

Localização excelente. Mesmo ao lado da estação central e do principal ponto turístico da cidade.
Quarto confortável e atendimento atencioso.

2026-03-09 • via Nuitee
D
Donald • family_with_children • se
8
Pros:

Centralt och bra

Cons:

Priserna i baren

2026-03-09 • via Nuitee
N
Nadia • extended_group • lu
8
2026-03-09 • via Nuitee
M
Maurizio • solo_traveller • it
10
2026-03-08 • via Nuitee
A
Ajay • couple • in
10
2026-03-08 • via Nuitee