Best Western Hotel Augusta

Hotels
Best Western
8 (3444 reviews)
Ludwigstraße 2 (Eingang Kesselmarkt) , Augsburg , de

Children allowed
Pets allowed

Facilities

Non-smoking rooms
Air conditioning
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Tour desk
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Spacious rooms
Cons:
Breakfast could be better
Some rooms are dated

Categories

Cleanliness
8
Generally clean, but some reviews mentioned the cleanliness of older carpets.
Service
9
Reception was friendly and efficient. Positive comments about staff.
Location
9
Excellent location, very central and close to amenities.
Room Quality
7.5
Rooms were spacious but some were noted to be dated.
Amenities
7.5
Basic amenities provided; parking situation was challenging for some guests.
Value for Money
8
Decent value for the price, but some felt prices were a bit high.
Food and Beverage
7
Breakfast received mixed reviews; could be more varied.
Overall Experience
8
Good overall experience with the hotel; suitable for short stays.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 19:56

Property Description

Prime Location in Augsburg
Situated just a 2-minute walk from the charming Old Town of Augsburg, a UNESCO World Heritage Site, the hotel Garni offers a modern and convenient stay for guests looking to explore this historic city.

Modern Rooms and 24-Hour Reception
The Best Western Hotel Augusta boasts spacious rooms with satellite TV, renovated in 2017. With a variety of room categories to choose from, guests can enjoy a comfortable stay with the convenience of a 24-hour reception.

Convenient Amenities
Guests can take advantage of the free internet terminal in the lobby, a 24-hour minibar, and a vending machine. Start your day right with a delicious breakfast buffet offering hot and cold options, including sparkling wine. Unwind with hot and cold drinks at the lobby bar, open throughout the day.

Book now for an unforgettable stay in Augsburg at the Best Western Hotel Augusta!

Important information:

Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MUC

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 7 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8
Based on 3444 reviews
Cleanliness: 8
Service: 9
Location: 9
Room Quality: 7.5
Amenities: 7.5
Value for Money: 8
Food and Beverage: 7
Overall Experience: 8
A
Anthony couple us
3
Highly disappointed
Pros:

Great location

Cons:

For the price I paid: Subpar. The “Suite” was two queen beds right next to each other with the ugliest/cheapest furniture I’ve seen in years directly across from it, the parking garage wasn’t available, so I had to park around the block. The desk was some poorly made particle board abomination that stood about foot in front of the concrete wall. There was clearly work done with wiring and no one seemed to clean it up. One of the window handles was completely missing, but the other one opened, the bathroom had mold on the ceiling….overall: 2-3 of 10. The reception was a lovely and pleasant young woman….so, she added 2 stars just by being there.

2026-05-21 via Nuitee
A
AMIRA couple il
9
Pros:

I had a very pleasant stay at this hotel in Best Western Augusta in Augsburg.
The room was clean, comfortable. The staff were extremely kind, welcoming, and helpful throughout my stay. Excellent service and great hospitality — I would definitely recommend this hotel.

2026-05-20 via Nuitee
P
Pierreleon solo_traveller fr
8
Hôtel bien situé pour les visites touristiques et confortable.
Pros:

L’emplacement de l’hôtel à proximité des lieux de visite incontournables.
La variété et la qualité des produits proposés au petit déjeuner.

Cons:

Je ne sais pas si le naturel du personnel peut être amélioré mais j’ai pu constater pendant trois petits déjeuners consécutifs que les employées féminines étaient beaucoup plus aimables que leurs collègues masculins.

2026-05-18 via Nuitee
M
Maria Petra solo_traveller at
8
Pros:

Ubicación y habitación amplia.

Cons:

El baño.

2026-05-18 via Nuitee
C
Carola solo_traveller at
9
Pros:

Sehr zentral gelegeness Hotel. Frühstück für jeden Geschmack was dabei und sehr freundlicher Service am Buffet.
Würde wieder buchen wenn ich wieder nach Augsburg reise.

2026-05-17 via Nuitee
R
Reinhold solo_traveller de
9
Top Wochenende
Pros:

War alles super

Cons:

Alles......nein Spass bei Seite

Wir haben uns sehr wohl gefühlt in ihrem Haus

2026-05-15 via Nuitee
T
Timo couple de
8
Die Stadt Augsburg ist sehr schön und wir kommen wieder
Pros:

Zentrale Lage!
Frühstück war gut!
Personal war nett!

Cons:

Kleine Defekte im Bad!
Teppichboden hochflor fanden wir nicht wirklich positiv. Glatter Boden finden wir besser!

2026-05-14 via Nuitee
M
Max couple ch
8
2026-05-12 via Nuitee
M
Michael solo_traveller us
10
2026-05-10 via Nuitee
A
Andrea family_with_children de
8
2026-05-09 via Nuitee
F
Felix solo_traveller at
9
2026-05-07 via Nuitee
V
Valérie solo_traveller fr
6
agréable
Cons:

Il manque de la confiture

2026-05-07 via Nuitee
C
Céline family_with_children fr
8
Pros:

Petit dej au top

Cons:

Le paking

2026-05-07 via Nuitee
T
Thomas solo_traveller de
9
2026-05-06 via Nuitee
M
Marian couple de
7
2026-05-04 via Nuitee
S
Sandra solo_traveller de
6
Pros:

Die Lage am Rand der Einkaufsstraße war perfekt! Nur wenige Geh-Minuten zum Rathausplatz

Cons:

Bad war renovierungsbedürftig, Klimaanlage war defekt, insgesamt machte das Hotel einen abgerockten Eindruck.

2026-05-04 via Nuitee
J
José Reis Pereira solo_traveller pt
9
Pros:

The location near everything
Calm, quiet
Nice breakfast

2026-05-03 via Nuitee
H
Heike solo_traveller de
8
2026-05-02 via Nuitee
A
Alessandra family_with_children it
8
2026-05-02 via Nuitee
A
Atsushi solo_traveller jp
10
2026-05-01 via Nuitee