Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Great location
Nice pool area
Friendly staff
Cons:
Cleanliness issues
Limited vegetarian options
Room maintenance problems

Categories

Cleanliness
7.58
Some guests reported cleanliness issues with room upkeep.
Service
8.55
Overall service was praised, though some issues were noted.
Location
9.09
Consistently mentioned as a strong positive aspect.
Room Quality
7.04
Mixed reviews; some rooms were well-rated while others were described as outdated.
Amenities
8.07
Amenities were generally well received, especially the pool.
Value for Money
7.53
Value perception was low due to room quality and service issues.
Food and Beverage
8.08
Breakfast options received mixed feedback, lacking for some guests.
Overall Experience
8.05
Overall, guests had a good experience despite some noted issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 01:12

Property Description

Luxurious Beachfront Property

Outdoor Infinity Pool and Spa Services
Mercure Kuta Bali boasts an outdoor infinity pool and spa services, perfect for relaxation after a day at Kuta Beach. Unwind with a Balinese massage at Bali Spa or soak up the sun by the rooftop pool.

Dining with a View and Nightlife
Indulge in a buffet dinner with Asian and Western dishes at Alang Alang Restaurant while enjoying splendid views of Kuta Beach. End your day with cocktails at the Lotus Lobby Bar or the Pool Bar, both offering a vibrant nightlife experience.

For a beach getaway filled with luxury and convenience, book your stay at Mercure Kuta Bali now.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for Rp 0 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8
Based on 2106 reviews
Cleanliness: 7.58
Service: 8.55
Location: 9.09
Room Quality: 7.04
Amenities: 8.07
Value for Money: 7.53
Food and Beverage: 8.08
Overall Experience: 8.05
C
Christopher • family_with_children • th
7
2026-03-07 • via Nuitee
K
Kseniia • solo_traveller • ru
9
2026-03-07 • via Nuitee
R
Robert • solo_traveller • au
9
Lovely staff . Not much left off the beach in front of the hotel . The government really needs to start spending money o
Pros:

Room good . Location ok .

Cons:

The clear blind blocking views at front of balcony . Constant banging of blind in the beeeze . Deck area in front of balcony should be cleaned up and beautified .

2026-03-07 • via Nuitee
A
AVILA • solo_traveller • au
8
2026-03-07 • via Nuitee
D
Danielle • family_with_children • nl
8
Heerlijk verblijf
Pros:

De kamer, de locatie en het uitzicht vanuit de rooftop

Cons:

Nvt

2026-03-06 • via Nuitee
A
Arif • solo_traveller • tr
9
Perfect!
Pros:

It was amazing experience for me. They are helpful people! Just room was old. But it is not problem for stay. thank you!

Cons:

Nothing

2026-03-06 • via Nuitee
N
NORMUNDS. • couple • lv
10
Ļoti laba vieta atpūtai.
Pros:

Ļoti laba vienīca,ērtas gultas,labas brokastis,klusums numuriņā.

Cons:

Tāda nav.

2026-03-05 • via Nuitee
C
Catherin • family_with_children • au
6
Pros:

Birthday surprise and cleanliness of room. Staff very friendly and helpful

Cons:

Small pool, not much covered area upstairs near pool/ out of rain to relax in of you want to get out of your room. Breakfast extras not explained. Staff not aware of deposit made to room and kept asking for payment

2026-03-05 • via Nuitee
J
Justin • couple • au
7
Nice needs refreshing
Pros:

Staff are super helpful, location is great.

Cons:

Needs refurbishing. Looking a bit dated now. Shower was impossible to operate

2026-03-04 • via Nuitee
E
Ed • couple • us
8
Great staff. Good location, comfortable room
Pros:

Good location near the beach. Excellent staff,,, very friendly and helpful

2026-03-03 • via Nuitee
B
Bruce • couple • au
9
Staff made every effort to make our stay enjoyable
Pros:

Staff are greatest asset.
Location good for us as we did not require a beach as Kuta beach washed away.
We enjoy many close places to eat.

2026-03-03 • via Nuitee
J
Jorge • extended_group • es
1
Hotel muy dejado y sin mantenimiento
Pros:

Pues el trato de los trabajadores

Cons:

Pues que desde que se inauguró no se ha mantenido

2026-03-02 • via Nuitee
E
Elaine • couple • tw
7
2026-03-02 • via Nuitee
S
Suriaty • extended_group • my
9
2026-03-02 • via Nuitee
Станислав • family_with_children • kg
10
Pros:

Местоположение

2026-03-01 • via Nuitee
さとう • couple • jp
10
2026-03-01 • via Nuitee
N
Nadia • family_with_children • fr
6
Pros:

Nous avons eut un souci à l’arrivée mais l’équipe a su gérer.

Cons:

Le bruit

2026-03-01 • via Nuitee
P
Phakaphon • couple • au
9
ฉันจะกลับมาพักที่นี้อีกครั้ง
Pros:

สถานที่ไกล้ shopping center ตรงข้ามกับหาดเดินออกกำลังกายตอนเช้าดีมาก

2026-02-28 • via Nuitee
T
Thi Phuong Hoa • couple • au
9
Pros:

Services like pool, spa, the view of the hotel

2026-02-28 • via Nuitee
R
Robert • solo_traveller • at
8
2026-02-28 • via Nuitee