Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Friendly, helpful staff
Prime beachfront location
Clean rooms
Ocean views and attractive infinity pool
Strong breakfast and restaurant
Good value for money
Cons:
Weak in-room WiFi / limited connectivity
Rooms not well soundproofed; some small rooms
Late/odd check-in timing reported
Frayed towels and minor maintenance issues
Breakfast variety complaints (removal of pork/ham)
Construction noise around the entrance
Tiny pool with no bar

Categories

Cleanliness
8.5
Multiple reviews explicitly state the hotel is clean; minor maintenance issues noted (frayed towels) but overall cleanliness is praised.
Service
9
Service is a consistent strength: staff repeatedly described as exceptional, friendly, courteous and helpful across many reviews.
Location
9
Excellent beachfront location — steps to Kuta Beach, close to Beach Walk mall and Kuta art market; repeatedly highlighted as a major positive.
Room Quality
7.5
Rooms receive mixed feedback: some guests loved ocean-view rooms and sunsets, others reported small rooms, poor soundproofing and missing bathroom doors; overall slightly above average.
Amenities
7
Amenities include an attractive infinity/ocean-facing pool and long restaurant hours but issues include a tiny pool with no bar, weak in-room WiFi, and nearby construction at times.
Value for Money
8.5
Several guests call it fantastic value and 'worth the price' — good balance of cost vs. facilities and location.
Food and Beverage
7.5
Food often praised (strong breakfast and restaurant), but there are complaints about limited culinary variety for non-halal preferences (removal of pork/ham) impacting some guests.
Overall Experience
7
Overall stays are positive with many enthusiastic recommendations, though recurring operational issues (WiFi, occasional construction, room shortcomings, check-in timing) lower the aggregate experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:15

Property Description

Luxurious Beachfront Property

Outdoor Infinity Pool and Spa Services
Mercure Kuta Bali boasts an outdoor infinity pool and spa services, perfect for relaxation after a day at Kuta Beach. Unwind with a Balinese massage at Bali Spa or soak up the sun by the rooftop pool.

Dining with a View and Nightlife
Indulge in a buffet dinner with Asian and Western dishes at Alang Alang Restaurant while enjoying splendid views of Kuta Beach. End your day with cocktails at the Lotus Lobby Bar or the Pool Bar, both offering a vibrant nightlife experience.

For a beach getaway filled with luxury and convenience, book your stay at Mercure Kuta Bali now.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8
Based on 2488 reviews
Cleanliness: 8.5
Service: 9
Location: 9
Room Quality: 7.5
Amenities: 7
Value for Money: 8.5
Food and Beverage: 7.5
Overall Experience: 7
S
shyam • couple • np
5
Pros:

Clean and staff

Cons:

They give me check inn around 11.50 am

2026-10-30 • via Nuitee
H
Huber • couple • au
7
2026-10-30 • via Nuitee
S
Sally • family_with_children • au
10
Pros:

Customer service

2026-10-29 • via Nuitee
L
Lisa • couple • au
9
Fantastic and we will be back.
Pros:

I have just returned to Australia with my mum and we loved the Mecure Kuta Bali! The staff were exceptional both in service and kindness.
It’s fantastic value for your money without cutting corners on rooms, facilities and cleanliness.
Perfect location to the beach, restaurants and all shopping precincts in both Kuta & Legian.
We highly recommend and are already looking forward to a return visit.

Cons:

Nothing!

2026-10-29 • via Nuitee
J
Jon • solo_traveller • us
9
Memorable
Pros:

Clean, friendly staff, great location.

Cons:

Construction was happening all around the front of the facility but that was hardly a problem

2026-10-29 • via Nuitee
M
Mike.S • family_with_children • au
10
Pros:

An awesome hotel with amazing staff and amazing food. Can't recommend this hotel enough. The room was amazing overlooking the ocean with unreal sunsets.
The restaurant serves delicious food from 6.30am until 11pm.

Cons:

There was nothing that we didn't like.

2026-10-28 • via Nuitee
C
Christina • couple • de
7
2026-10-27 • via Nuitee
P
Peter • extended_group • tw
10
2026-10-27 • via Nuitee
T
Tyler • couple • gb
8
2026-10-27 • via Nuitee
M
Mohammed • extended_group • bd
8
2026-10-26 • via Nuitee
G
González Muñoz • family_with_children • id
5
Pros:

El personal.

Cons:

Los olores

2026-10-26 • via Nuitee
E
Elhassan • solo_traveller • ma
5
2026-10-24 • via Nuitee
J
Johann • extended_group • nz
9
Worth the price and great location.
Pros:

The hotel is conveniently located in front of Kuta Beach. We stroll around the beach every morning and the Beach Walk mall is within walking distance. Kuta art market is also a few minutes’ walk from the hotel if you want to shop. The staff were very friendly and helpful.

Cons:

None

2026-10-23 • via Nuitee
M
Maxine • couple • au
10
I would highly recommend staying at the Mecure Kuta the accommodation is very nice and clean beautiful pool amazing mass
Pros:

The location is great the staff are all very friendly and courteous nothings a problem

2026-10-23 • via Nuitee
M
Meghan • couple • au
7
Easy location and really great, helpful staff. Good for large groups travelling together
Pros:

Really friendly staff and good location

Cons:

The rooms weren’t sound proofed well, and felt really small

2026-10-22 • via Nuitee
R
R Travels • family_with_children • gb
9
Great overall. Good location right on the beach. Amazing views and aesthetics.
Pros:

Nice hotel, overall. Really nice infinity pool which you can get the best sunset views right over the beach. The breakfast was amazing, seriously cannot compare to any other breakfast, just too good.
Room was decent size, lobby was peaceful and jungle vibes and open area. Aesthetics were amazing.

Cons:

WiFi was very weak, they only have a main WiFi in the lobby which has to reach all rooms i find that silly. And also for some reason 5G is weak in the rooms too so you're stuck with really slow internet in your room.

2026-10-20 • via Nuitee
V
Vanessa • couple • au
5
Pros:

Clean, well located

Cons:

Frayed old towels, no sliding door to bathroom
Tiny pool with no bar

2026-10-19 • via Nuitee
C
CHUA • couple • sg
10
Wake up to the rhythm of the sea.
Pros:

The ocean-facing swimming pool offers stunning views, while a premier shopping mall is just a short walk away. Right across from the main entrance, Kuta Beach awaits with its lively local drink vendors.

Cons:

None.

2026-10-18 • via Nuitee
J
Jacques • family_with_children • au
6
Pros:

The location was

Cons:

Culinary Breakfast Unavailability!

I am writing to share my feedback regarding the current breakfast menu at the Mercure Hotel Kuta!

During my stay, I noticed that traditional pork items such as ham or bacon have been entirely removed from the menu.

While I fully respect the hotels initiative to be inclusive of Muslim guests I am disappointed that this has resulted in the complete elimination of choices for guests who do not follow those dietary restrictions.

A Premier Hotel should ideally practice inclusivity by providing diverse options for all travellers rather than replacing one preference entirely with another.

As a paying guest the lack of variety significantly impacted my dining experience and and the overall value of my stay. I kindly
request that management considers offering both halal and non - halal options - properly segregated and labelled - to ensure all guests feel accommodated.

I look forward to your response regarding how the hotel plans to address culinary variety moving forward.

2026-10-18 • via Nuitee
T
takusei • family_with_children • jp
8
Pros:

部屋が普通に快適・清潔で、フロントの対応も良かったです。
また、上階のレストランは景色も良く雰囲気もバリ風でバリ料理も楽しめ満足ました。

Cons:

ホテルと直接関係ありませんが夕方に空港からホテルに向かいましたが、渋滞がひどく時間がかかったので、クタ周辺に宿泊する際は渋滞を考慮した計画をおすすめします。

2026-10-17 • via Nuitee