Best Western Plus Hobby Airport Inn & Suites

Hotels
•
Best Western Plus
8.3 (1615 reviews)
8778 Airport Boulevard , Houston , US
+1 713-943-2700

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Close to Hobby Airport with free shuttle
Clean, comfortable rooms reported by many
Friendly/helpful front desk staff and shuttle driver
Good complimentary breakfast (Texas waffles mentioned)
Affordable / good value for money
Cons:
Some reports of unfriendly or unhelpful front desk interactions
Room wear and need for updates; missing in-room coffee maker, closet and iron in some rooms
Occasional issues with beverages (flat soda) and a reported gas smell at the pool area
At least one guest reported deposit withholding and a strong negative experience

Categories

Cleanliness
8.6
Multiple guests repeatedly praised clean rooms, hallways and bathrooms; one report noted a 'well used' room needing updating but overall cleanliness was frequently commended.
Service
8.4
Service sentiment is mixed but generally positive: several shout-outs to helpful front desk staff and a standout shuttle driver, though a few guests reported an unfriendly clerk or problematic room assignment.
Location
8.7
Strong location near Hobby Airport with convenient shuttle service; multiple guests cited proximity to restaurants and gas station as positives.
Room Quality
7.5
Room quality is mixed: many found rooms comfortable and spacious, but some noted dated/worn rooms, lack of in-room coffee makers, and missing closet/iron facilities.
Amenities
7.9
Amenities are useful (free airport shuttle, complimentary breakfast, 24-hour coffee/tea), but there are consistent minor negatives: no in-room coffee maker, occasional flat beverages, and missing irons/closets in some rooms.
Value for Money
8.6
Several guests described the hotel as affordable and excellent value for a stay near Hobby; price and included services (shuttle, breakfast) were highlighted positively.
Food and Beverage
8.3
Breakfast is frequently praised (Texas waffles, complimentary breakfast), though a few minor complaints (flat soda) were mentioned; overall food/beverage sentiment is positive.
Overall Experience
8.4
Overall stays skew positive with many repeat-booking intent and staff praise, offset by occasional negative incidents (deposit dispute, a strongly negative review and the pool-area gas odor report).
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:15

Property Description

Welcome to Best Western PLUS Hobby Airport Inn and Suites!

Convenient Amenities: Enjoy our complimentary breakfast and shuttle service to Hobby Airport. Relax in our outdoor pool or work out in the fitness center.

Cozy Room Features: Each room is equipped with a coffee maker, fridge, and microwave. Stay connected with free WiFi and unwind with cable TV. Upgrade to a room with a seating area and sofa for extra comfort.

Ideal Location: Just 1.5 km from Hobby Airport and a short 20-minute drive to the Houston Space Center and Downtown Houston.

Book your stay at Best Western PLUS Hobby Airport Inn and Suites for a comfortable and convenient experience!

Important information:

Must be 21 years of age or older to check in.

A credit card or cash deposit may be required at check in.

The shuttle only offers service to Hobby Airport.

Airport shuttle hours are from 5:00 am to 11:30 pm.

Complimentary Airport Shuttle to/from Hobby Airport HOU only available 24 Hours.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HOU

Location

Property Accessibility

Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type:
  • Entrance Leveled: No
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: No
Show all accessibility features

Guest Reviews

8.3
Based on 1615 reviews
Cleanliness: 8.6
Service: 8.4
Location: 8.7
Room Quality: 7.5
Amenities: 7.9
Value for Money: 8.6
Food and Beverage: 8.3
Overall Experience: 8.4
H
Hendrik • couple • us
10
2026-10-31 • via Nuitee
M
Mason • couple • us
7
Pros:

It was close to the airport.

Cons:

The person at the front desk when we checked in was not very friendly. The room was will used and needed some updating.

2026-10-30 • via Nuitee
S
Shanti • family_with_children • us
6
Pros:

The room was clean

Cons:

The young lady at the front desk refused to give me a room that was not next to the stairs. As a single women traveler this is concerning

2026-10-29 • via Nuitee
W
Wendy • solo_traveller • us
10
Pros:

Todo amables y el lugar excepcional

Cons:

No haverme hospedado mas dias

2026-10-28 • via Nuitee
K
Kevin • solo_traveller • us
10
2026-10-28 • via Nuitee
T
Teresa • family_with_children • us
10
2026-10-26 • via Nuitee
J
Josue • solo_traveller • bz
10
2026-10-26 • via Nuitee
C
Christina • solo_traveller • us
6
2026-10-24 • via Nuitee
L
Lisa • couple • de
10
2026-10-23 • via Nuitee
N
Namaaraalee • couple • au
9
2026-10-23 • via Nuitee
L
Lillie • couple • us
9
2026-10-22 • via Nuitee
Z
Zikomo • family_with_children • us
10
Pros:

Staff was very friendly and the Texas waffle for breakfast every morning was a really nice touch.

2026-10-21 • via Nuitee
S
Sandra • family_with_children • us
7
I'd return to this hotel.
Pros:

1. The women who checked in was very informative and professional. We were not able to do an early check in near 11 am. But offered to watch our luggage or for us to help ourselves to coff and the lobby area.
2. We did not have breakfast as we were barely made our flight. However it smelled good.
3. Free airport shuttle leaving every 30 minutes.
15-20 minute walk to a delicious restaurant Tequila 24. There is a gas station - 5 minutes walk

Cons:

1. There was a strong gas smell coming into the pool area. The odor would come and go in what seemed scheduled waves. We cut our pool time as we began to get lightheaded. I did notify a staff member.
2. The shuttle driver arrived right at the half hour. The sing says to arrive 10 minutes before departure. I thought our luggage would be packed and we'd drive off right at the half hour. Plus we were not aware it makes stops at other hotels.
3. Coca-Cola from the lobby fridge was flat. :/

2026-10-20 • via Nuitee
S
Songa • family_with_children • us
9
2026-10-19 • via Nuitee
W
William • family_with_children • us
9
2026-10-18 • via Nuitee
S
Scott • couple • us
10
Desk staff was exceptionally friendly, nice rooms and location
Pros:

Great room, staff and very clean!!

Cons:

No coffee maker in room

2026-10-17 • via Nuitee
S
Sherrie • solo_traveller • us
8
2026-10-17 • via Nuitee
W
Williams • solo_traveller • us
10
Short and nice
Pros:

The front desk clerk was professional. The shuttle service was timely.

Cons:

All went well 😎

2026-10-14 • via Nuitee
R
Robert • couple • us
8
It was a nice visit and I love the price
Pros:

Location, economy, and it’s quiet

Cons:

No coffee in the room and walking down to get coffee

2026-10-13 • via Nuitee
P
penuballi • family_with_children • us
9
2026-10-12 • via Nuitee