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Facilities
Property facilities
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Fitness facilities
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WiFi available
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Free WiFi
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Parking
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Free Parking
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Non-smoking rooms
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Air conditioning
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Fitness center
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24-hour front desk
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Business center
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Heating
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Family rooms
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Pets allowed
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BBQ facilities
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Laundry
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Soundproof rooms
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Facilities for disabled guests
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Non-smoking throughout
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Designated smoking area
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Accessible parking
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Shared lounge/TV area
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Board games/puzzles
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Minimarket on site
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Wheelchair accessible
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Snack bar
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Vending machine - drinks
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Toilet with grab rails
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Vending machine - snacks
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Lower bathroom sink
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Higher level toilet
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Emergency cord in bathroom
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Picnic area
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Fruits
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Visual aids: Braille
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Auditory guidance
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Key access
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CCTV in common areas
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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24-hour security
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Security alarm
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Key card access
Review Highlights
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Property Description
Convenient Location in Round Rock, Texas
Comfortable Suites with Full Kitchens
On-Site Amenities and Nearby Attractions
Book your stay at Candlewood Suites Austin-Round Rock for a convenient and comfortable experience in the sports capital of Texas. Enjoy spacious suites with full kitchens, a 24-hour gym, and complimentary amenities such as free WiFi and a lending locker. Explore local attractions like the Dell Computer Headquarters and Round Rock Donuts, all just a short distance away. Whether you're here for business or leisure, our hotel provides everything you need for a memorable stay.
You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.
Location
Guest Reviews
Everyone is so great and helpful! Will comeback!
All of the front desk staff, especially Joseph, who actively consulted with his peers to reconcile my records for an improved stay. Daily checks to assess my comfort level was a plus.
The laundry venue at a complimentary rate was an actual surprise! Thank you so much IHG. Candleepod.
N/A
Location
Broken shower, loud fridge, ac issue
Nothing
Everthing was horrible
Roach infested, nasty moldy dirty. I stayed here with my husband and my newborn baby for about two months cause I was struggling to find a place and we had paid weekly and somehow they managed to steal $500 from us. We didn’t have a receipt so there was no way to go back and look at things transactions. They ended up taking 500 from us and we still have to pay them another 500 since it wasn’t in the computer system. One of the old workers told my husband that the front desk man has a habit of playing with people’s money and stealing from them so just be careful horrible place.
The room had a terrible smell and the window was open to try to fix. After 30 min, I couldn’t stay in the room so I went to front desk and checked out requesting reimbursement for charges.
My husband and I stayed from March 5-8th and were disappointed by the general condition of the hotel. The air conditioning was quite loud, the exhaust fan in the bathroom was also very loud, and I had to wait ages to use the washing machine and dryer as long term guests were monopolizing the washers and dryers. The water faucet in the gym did not work. Also nothing was provided to us to clean our room given there was no room service for the length of our stay. We have stayed in Candlewood suites before in other states but this one was the rather disappointing.
Room wasn't ready when we got there at 4:15. We waited over 2 hours for our room to be ready. Even at that point, there were issues with our reservation. According to hotel, our payment had not gone through even though I had email confirmation through booking.com that it had, and also bank statement confirmation that the payment had been successful. To be fair, we were eventually given a room with 2 full beds when our reservation was just for a room with 1 queen bed. It was very obvious that the front desk worker was extremely overwhelmed and it seemed like the hotel was short-staffed. Also, the shower in our room did not work. Upon checkout, the payment issue was still unresolved and they said they would reach out to us at a later date.
They were able fix the issue of being double charged.
The room I originally booked wasn’t available so I was given two full instead of queens. I found dead roaches and bugs between the bed and wall. The towels were stained.
I had a great experience at this hotel. The room was clean, comfortable, and well-equipped. The staff was friendly and professional, and they made sure I had everything I needed for a pleasant stay. I especially appreciated the quiet atmosphere and convenient location. I’d definitely stay here again
Bed was decent
1st room was actually already occupied , so they got us a 2nd room. It had such a strong bad odor ( moth ball smell) that we had to change again.
The faucet was loose in tub , light bulb was not secure & flickering , noise was a little loud from frwy - frustrating .
Up to date and clean.
Parking
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