Quality Inn & Suites University-Airport

Hotels
Quality Inn
7 (600 reviews)
311 East Gaulbert Avenue , Louisville , us

Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Family rooms
Lift / Elevator
Express check-in/check-out
Safety deposit box
Fax/photocopying
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Comfortable Bed
Polite Staff
Cons:
Dirty Rooms
Lack of Amenities

Categories

Cleanliness
4.89
Several reviews mentioned dirty rooms and unclean facilities.
Service
8.86
Many reviews noted polite staff and resolution of issues.
Location
8.9
Positive mentions about location being convenient.
Room Quality
5.85
Mixed reviews regarding room condition and cleanliness.
Amenities
5.88
Amenities were mentioned as lacking in quality or availability.
Value for Money
7.84
The price was reasonable, but quality was subpar.
Food and Beverage
6.89
Breakfast was noted as basic; some positive mentions.
Overall Experience
6.86
Generally disappointing stay with multiple complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 08:00

Property Description

Convenient Location
The Quality Inn & Suites University/Airport is strategically situated just four miles away from both the Louisville International Airport and the University of Louisville. Enjoy easy access to popular attractions like Churchill Downs, the Louisville Zoo, and Papa John's Cardinal Stadium.

Impressive Amenities
Indulge in complimentary perks such as a deluxe continental breakfast, local calls, newspaper, and coffee. Stay active in the exercise room, unwind in the indoor heated pool, and make use of in-room conveniences like refrigerators, microwaves, and two-person hot tubs.

Ideal for Business Travelers
Business class rooms offer additional comforts like executive desks, free high-speed Internet, and access to copy/fax services. With meeting spaces available, it's perfect for hosting events. Plus, laundry facilities and proximity to key business and entertainment areas make it a top choice.

Book now to experience a seamless blend of comfort and convenience at the Quality Inn & Suites University/Airport.

Important information:

You must show a valid photo ID and credit card upon check-in.

Please note that a USD 50 charge is applicable if found smoking in a nonsmoking room.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SDF

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    Adults stay for US$20 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7
Based on 600 reviews
Cleanliness: 4.89
Service: 8.86
Location: 8.9
Room Quality: 5.85
Amenities: 5.88
Value for Money: 7.84
Food and Beverage: 6.89
Overall Experience: 6.86
G
Gary solo_traveller us
10
2026-01-20 via Nuitee
R
Renee family_with_children us
1
Was so bad we did not stay, smelled of drugs, did not feel safe as a single mom and kids.
Pros:

Nothing.

Cons:

The hotel smelled like marijuana, we instantly had a headache. The room was dirty in the corners and there was tape on the wall. There was mold in the jets of the bathtub. The pool and pool area was was dirty. My children felt that the hotel was not safe, we had to leave and did not stay.

2026-01-20 via Nuitee
M
Marshall solo_traveller us
5
Not much to say
Pros:

It was a place to stay and the price was reasonable

Cons:

The toilet in my room didn't flush properly. And, it seemed to be leaking

2026-01-20 via Nuitee
L
Leonardo solo_traveller cl
7
2026-01-19 via Nuitee
N
Nelda family_with_children us
1
Pros:

Honestly the only thing I liked is it wasn't to far from the hospital

Cons:

It was dirty. The pool was closed for maintenance. The bathroom toilet leaked. The jetted tub was disgusting. The whole hotel smelled like smoke.

2026-01-19 via Nuitee
K
Kelly solo_traveller us
4
Pros:

Breakfast was good

Cons:

Dirty mattress & carpet. Flooring was sticky

2026-01-19 via Nuitee
R
Ryan extended_group us
2
Mold in every corner of the entire building.
Pros:

This place was disgusting. Bathrooms covered in mold, room was damp, and the entire building had an awful smell.

Cons:

Cleanliness, finishes need major updates

2026-01-19 via Nuitee
J
Jessica extended_group us
7
2026-01-19 via Nuitee
S
Senthil extended_group ca
1
Pros:

Bed bucks at room 303

Cons:

Bed bucks

2026-01-19 via Nuitee
C
corie couple us
5
Cons:

The room and the staff

2026-01-19 via Nuitee
K
Kyle extended_group us
5
2026-01-19 via Nuitee
J
Jeromy solo_traveller us
10
2026-01-19 via Nuitee
R
Rapeepong solo_traveller th
7
การเข้าที่พัก สะดวกสบาย ดี
Pros:

ความเป็นส่วนตัว

Cons:

อาหารเช้าน่าจะมีการเปลี่ยนแปลงบ้าง

2026-01-19 via Nuitee
K
Kidd family_with_children us
1
Rather sleep outside
Pros:

Not a damn thing

Cons:

Misrepresented hotel listing, this place is a dump. Advertised pool as rooftop...lol no and it was closed.

2026-01-14 via Nuitee
C
Castillo couple us
10
2026-01-10 via Nuitee
E
Erica couple us
5
We made due there but I would not stay there again.
Pros:

Bed was comfortable

Cons:

Comforter looked like it had blood stain. Fitness center had hardly anything. Pool and hot tub were closed. Breakfast was very basic.

2026-01-10 via Nuitee
R
Ruben solo_traveller pa
7
2026-01-09 via Nuitee
H
Harold solo_traveller us
6
REVIEW OF QUALITY INN & SUITES - UNIVERSITY LOUISVILLE
Pros:

Decent mattress, good HVAC, good continental breakfast.

Cons:

The first morning there was no hot water. I had to call the desk to get it turned on, but it did get resolved within 10 minutes. This probably shouldn't have happened in the first place.

2026-01-08 via Nuitee
R
Ronneka couple us
10
2026-01-04 via Nuitee
K
Kayla solo_traveller us
10
They are so beautiful
Pros:

I love this property

Cons:

I love the swimming pool

2026-01-04 via Nuitee