Quality Inn & Suites University-Airport

Hotels
Quality Inn
7 (690 reviews)
311 East Gaulbert Avenue , Louisville , us

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Comfortable Bed
Polite Staff
Cons:
Dirty Rooms
Lack of Amenities

Categories

Cleanliness
4.89
Several reviews mentioned dirty rooms and unclean facilities.
Service
8.86
Many reviews noted polite staff and resolution of issues.
Location
8.9
Positive mentions about location being convenient.
Room Quality
5.85
Mixed reviews regarding room condition and cleanliness.
Amenities
5.88
Amenities were mentioned as lacking in quality or availability.
Value for Money
7.84
The price was reasonable, but quality was subpar.
Food and Beverage
6.89
Breakfast was noted as basic; some positive mentions.
Overall Experience
6.86
Generally disappointing stay with multiple complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 08:00

Property Description

Convenient Location
The Quality Inn & Suites University/Airport is strategically situated just four miles away from both the Louisville International Airport and the University of Louisville. Enjoy easy access to popular attractions like Churchill Downs, the Louisville Zoo, and Papa John's Cardinal Stadium.

Impressive Amenities
Indulge in complimentary perks such as a deluxe continental breakfast, local calls, newspaper, and coffee. Stay active in the exercise room, unwind in the indoor heated pool, and make use of in-room conveniences like refrigerators, microwaves, and two-person hot tubs.

Ideal for Business Travelers
Business class rooms offer additional comforts like executive desks, free high-speed Internet, and access to copy/fax services. With meeting spaces available, it's perfect for hosting events. Plus, laundry facilities and proximity to key business and entertainment areas make it a top choice.

Book now to experience a seamless blend of comfort and convenience at the Quality Inn & Suites University/Airport.

Important information:

You must show a valid photo ID and credit card upon check-in.

Please note that a USD 50 charge is applicable if found smoking in a nonsmoking room.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SDF

Location

Guest Reviews

7
Based on 690 reviews
Cleanliness: 4.89
Service: 8.86
Location: 8.9
Room Quality: 5.85
Amenities: 5.88
Value for Money: 7.84
Food and Beverage: 6.89
Overall Experience: 6.86
W
William couple us
6
Cons:

NO HOT WATER. NO MEAT ON BREAKFAST BAR.

2026-08-28 via Nuitee
R
Ruby couple gb
1
Awful
Pros:

Nothing

Cons:

It was dirty and unsafe, rooms absolutely stink, had to change rooms 3 times, staff were sleeping when we were waiting to check in. There’s bits of food and crumbs all over the hotel on the floor, I’ve never been so uncomfortable in a hotel in my life.

2026-08-25 via Nuitee
T
Takeisha solo_traveller us
1
2026-08-21 via Nuitee
B
Barbour couple us
1
2026-08-18 via Nuitee
L
Lavita solo_traveller us
1
My stay was a disaster I wanted to surprise a friend that was on a weekend pass so I booked a hotel with a swimming pool
Pros:

In was in the location that I needed.

Cons:

The pool wasn’t working, no ice, mini fridge was leaking, no shampoo or conditioner, and phones didn’t work in room.

2026-08-17 via Nuitee
J
Jose Raul solo_traveller pa
8
2026-08-17 via Nuitee
J
John solo_traveller us
1
No thank you
Pros:

The staff appropriately cancelled our reservation with no charge

Cons:

Should have known when we drove up. There was garbage around the parking lot. Upon entering the room, there was dirt in every corner of the room; it had the appearance of never being cleaned.

The only positive was the front desk staff agreed to cancel our reservation with no charge.

I made the mistake of not reading their reviews. Lots of 1-stars, all essentially saying the same thing.

2026-08-16 via Nuitee
R
Rachel solo_traveller us
1
Pros:

Nothing

Cons:

Everything, took too long to check in, got to room, cockroachs in bathroom, overall, it was disgusting.

2026-08-13 via Nuitee
E
Edgardo couple pa
6
2026-08-10 via Nuitee
E
Eryn couple us
5
Pros:

When we first got there, our keys didnt work. It took 3 times and staff to come help us. Even they couldn't get in the room. They quickly switched us to a clean room 2 doors down. Very nice staff. Nice spacious room. Loved the tub. Loved the closeness to university of louisville campus

Cons:

Pool was shut down. The couch in the room was sunk in and I couldn't sit on it. The jets in the tub didn't work. The walk from elevator to our room was a longer walk.

2026-08-03 via Nuitee
S
Seth couple gh
7
Needs a lot of renovation
Pros:

The location was convenient for me at that time

Cons:

The room was very stuffy and the bathroom was not that clean

2026-07-25 via Nuitee
N
Nina solo_traveller us
1
Terrible place to stay as a family.
Pros:

The staff was very helpful.

Cons:

The Rooms were not that clean. They also had a smell lingering. The floor was wet from the Ac. That was laking water I. Asked them to transfer us, so they transfer us to 2nd floor unfortunately the roof was leaking from the above floor so I end up leaving , but they were kind enough to refund my money.

2026-07-23 via Nuitee
M
Mooney solo_traveller us
1
Pros:

Nothing

Cons:

Everything

2026-07-23 via Nuitee
R
Richard solo_traveller us
3
Regrettable
Pros:

Absolutely nothing

Cons:

The air conditioning unit in the room didn’t work. The room was damp. I would not stay there again.

2026-07-21 via Nuitee
H
Haley family_with_children us
1
Trash
Pros:

The pool

Cons:

The room was dirty. The tub was broken. Room smelled like cigarettes but was a none smoking room. Smoke alarm kept beeping. There was hair in the bath tub and the bed was a dirty box spring. No air in the hall ways and the girl at the front was rude. No towels in the pool area. No one changed towels in my room and I was there for 3 days. Had to go ask for more towels and toilet paper. Homeless people all over. Breakfast was not good at all.

2026-07-21 via Nuitee
L
Larry couple us
1
Pros:

Drug pit

Cons:

Drug neighborhood

2026-07-19 via Nuitee
B
b6barker solo_traveller us
1
Bad Area no hot water.
Pros:

The staff was nice 👌

Cons:

No hot water, my room smelled musky, TV was old and chairs had peeling spots. Not a safe neighborhood, homeless camp across the street.

2026-07-19 via Nuitee
J
John couple us
10
I need the best looking room permanently so when I stay there it’s mine and mine only
Pros:

I own it

Cons:

I needed that Range Rover near that Dodge

#FoMoCo

2026-07-18 via Nuitee
W
Weylin family_with_children us
8
2026-07-14 via Nuitee
V
Vanissa couple us
7
2026-07-14 via Nuitee