Hotel Walliserhof Zermatt

Hotels
9 (2490 reviews)
Bahnhofstrasse , Zermatt , ch

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Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Restaurant
Heating
Terrace
Family rooms
Pets allowed
Hiking
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Comfortable rooms
Cons:
Lack of some amenities
Noise from bathrooms

Categories

Cleanliness
8.39
Some reviews mention the cleanliness of the hotel as excellent, but there were concerns about the cleanliness of the bathroom due to hearing noises.
Service
9.86
Staff was frequently described as friendly and helpful across multiple reviews.
Location
9.4
Numerous reviews praised the excellent location near the train station and other historical sites.
Room Quality
8.85
Rooms were generally described as spacious and comfortable, with some reviews highlighting the vintage charm.
Amenities
8.38
The absence of certain amenities like kettles and safes in the room was noted, but some rooms had balconies.
Value for Money
8.84
Good value for the quality advertised, especially given the positive comments on the restaurant.
Food and Beverage
8.89
Breakfast received great reviews, while dinner was praised for its quality.
Overall Experience
9.36
Overall experiences shared were highly positive, with many expressing interest in returning.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 00:32

Property Description

Charming Valais Chalet Style
Discover the allure of Hotel Walliserhof Zermatt, centrally located just 300 metres from the train station. Embrace the typical Valais chalet architecture while enjoying modern amenities such as a spa area with sauna and hot tub.

Comfortable Rooms and Delectable Dining
Indulge in comfort in our well-equipped rooms featuring a TV, desk, and luxurious bathroom amenities. Start your day with a delicious breakfast and savor regional and international cuisine for lunch and dinner at our restaurant with a terrace overlooking Bahnhofstrasse.

Proximity to Attractions
Conveniently situated, our hotel is a short distance from Matterhorn Glacier Paradise Station and the Zermatt-Furi Ski Lift, making it an ideal choice for adventurers and leisure travelers alike.

Book now to experience the perfect blend of tradition and luxury at Hotel Walliserhof Zermatt.

Important information:

Please inform the hotel if you are traveling with children and include their number and age.

Please note that Zermatt is a car-free village. You can park your car in Täsch (indoor parking) and continue to Zermatt by train or taxi.

Please note this is a cash-free property. All payment is by card.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: GVA

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    Children up to and including 15 years old stay for CHF 50 per person per night when using an available extra bed.
    People 16 years old and over stay for CHF 70 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9
Based on 2490 reviews
Cleanliness: 8.39
Service: 9.86
Location: 9.4
Room Quality: 8.85
Amenities: 8.38
Value for Money: 8.84
Food and Beverage: 8.89
Overall Experience: 9.36
A
Andrea • extended_group • ch
6
2026-06-20 • via Nuitee
C
CHUAN WEI • solo_traveller • tw
9
住宿體驗優於預期
Pros:

房間非常乾淨，櫃檯人員也很親切，房間陽臺剛好看得到馬特洪峰

2026-06-20 • via Nuitee
K
Kate • couple • nz
10
Pros:

Stunning spacious room & staff were friendly & helpful. The breakfast was amazing & they catered for gluten free.

Cons:

It would be great to have tea & coffee making facilities available for guests.

2026-06-19 • via Nuitee
J
Jeff • family_with_children • us
10
Best pillows in Europe.
Pros:

The view, service and comfortable atmosphere.

2026-06-19 • via Nuitee
S
Schneider • family_with_children • cl
8
2026-06-19 • via Nuitee
P
Philip • couple • au
9
Great location, friendly staff, and comfortable room
Pros:

Great location, walking distance from train, many restaurants & great views nearby, nice spacious room & bathroom, outdoor shared balcony with chairs & table.

2026-06-18 • via Nuitee
D
DOMINIQUE • extended_group • fr
9
Pros:

Excellent petit dejeuner
Décoration tres:soignée
Beaucoup de charme
Excellent rapport qualité prix

2026-06-18 • via Nuitee
D
Dominique • couple • ch
9
2026-06-18 • via Nuitee
T
Teja Kumar • solo_traveller • ro
10
Pros:

All good

Cons:

All good no issues

2026-06-17 • via Nuitee
淑清 • solo_traveller • tw
8
Pros:

地點方便,人員親切

Cons:

住的room房內沒有鎖,要用key 鎖住,很不方便,萬一有緊急事情,也要用key 打開門. 很危險要改善

2026-06-15 • via Nuitee
R
RACHEL OFIR • solo_traveller • il
9
Pros:

מלון מקסים ומאוד נעים במיקום מושלם, צוות אדיב, ארוחת בוקר מצוינת

2026-06-14 • via Nuitee
W
Wong • family_with_children • sg
8
Good location, comfort stay
Pros:

Fantastic location close to the train station. Hotel does have the common lounge for tenants to have their own dinner

Cons:

Breakfast is very normal

2026-06-13 • via Nuitee
R
RJ • solo_traveller • ch
8
Pros:

Locatie

Cons:

Wat lawaaierig door houten plafond

2026-06-13 • via Nuitee
C
Cerstin • solo_traveller • de
10
Pros:

ein sehr schönes ,gemütliches Hotel in der Nähe des Bahnhofs gelegen.
Sehr freundlicher Empfang an der Rezeption,Zimmer sehr sauber und gemütlich eingerichtet.Betten sind Spitzenklasse,lange nicht so gut gelegen.Balkon hatte Blick zum Matterhorn.
Frühstück ausreichend und alles da was das Herz begehrt.
Hotel mit Aufzug.Alles schön eingerichtet ,da fühlt man sich wohl und empfehle es jedem weiter.
Hotel liegt auf der Hauptgeschäftsstraße.Das angeschlossene Restaurant empfehlenswert.
Wir kommen sehr gern wieder!

2026-06-12 • via Nuitee
C
Christine • couple • au
10
Pros:

Super comfortable bed and great location. Lovely to have little balcony overlooking top of the Matterhorn. Excellent restaurant.

Cons:

Nothing

2026-06-12 • via Nuitee
S
Siegfried • couple • at
9
2026-06-11 • via Nuitee
J
John • solo_traveller • us
10
Pros:

Fantastic location right in the center of town, easy access to everything and the train station was right down the street. Loved having a balcony and spacious room. Breakfast was really good.

Cons:

Everything was fine.

2026-06-11 • via Nuitee
S
Sonia Gomes • solo_traveller • pt
10
2026-06-10 • via Nuitee
S
Simon • couple • gb
9
Lovely room
Pros:

Gorgeous room, fantastic bed and pillows

Cons:

We had to leave before breakfast to catch a train sadly !

2026-06-10 • via Nuitee
R
ravinran • couple • sg
7
For an overnight stay to catch the morning St Moritz Glacier Express, this hotel serves its purpose.
Pros:

Breakfast was reasonably good and expected of a standard European hotel breakfast.

Cons:

The location was good. Close to the train station, restaurants and shops.

2026-06-09 • via Nuitee