Best Western PLUS Monterrey Colón

Hotels
•
Best Western Plus
8.5 (773 reviews)
Colon 1768 Col. Centro , Monterrey , mx

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Free
Children allowed

Facilities

Free beach shuttle
Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Good service
Great location
Cons:
Poor cleanliness
Limited breakfast options

Categories

Cleanliness
7.21
Several reviews mentioned poor cleanliness levels and issues with housekeeping.
Service
9.18
Overall, the service was described as helpful and attentive by many guests.
Location
9.22
Guests appreciated the proximity to the city center and key attractions.
Room Quality
9.17
Rooms were noted for being comfortable with good amenities.
Amenities
8.2
Mixed reviews on amenities; issues with the gym and pool were highlighted.
Value for Money
9.16
Many guests felt they received good value considering the pricing.
Food and Beverage
6.71
The breakfast variety was criticized, with many guests wanting more options.
Overall Experience
9.18
Many guests reported a generally positive experience despite some specific complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 06:03

Property Description

Indulge in Modern Comforts:
Discover the Best Western PLUS Monterrey Colón, where modern décor and top-notch amenities await. Air-conditioned rooms with flat-screen TVs and coffee makers ensure a comfortable stay.

Relax and Rejuvenate:
Take a dip in the indoor swimming pool or break a sweat at the gym. Unwind with free Wi-Fi, unlimited phone calls, and an express buffet breakfast.

Convenience at Your Fingertips:
Located just 2 km from Monterrey's center, enjoy free parking and easy access to major motorways. With shuttle services and a business center offering WiFi, your stay is both convenient and connected.

Book now for a seamless blend of comfort and convenience at Best Western PLUS Monterrey Colón!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MTY

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Free private parking is possible at a location nearby (reservation is not needed).

  • Children and extra bed policy

    Children ages 1 and older are allowed.
    Children from 1 year old to 10 years old stay for free when using an existing bed.
    Children from 11 years old to 17 years old stay for MXN 150 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.5
Based on 773 reviews
Cleanliness: 7.21
Service: 9.18
Location: 9.22
Room Quality: 9.17
Amenities: 8.2
Value for Money: 9.16
Food and Beverage: 6.71
Overall Experience: 9.18
L
Lucas • solo_traveller • br
6
2026-02-10 • via Nuitee
E
Esparza Aguilar • family_with_children • mx
9
Pros:

Centrico, buena atención del personal

Cons:

Que la habitación este mas iluminada sin ruido

2026-02-10 • via Nuitee
J
Juan Jose • family_with_children • mx
9
2026-01-19 • via Nuitee
C
César • couple • mx
8
Pros:

La atención.

Cons:

La zona y el AA hace ruido.

2026-01-19 • via Nuitee
J
Juan Eduardo • couple • mx
8
2026-01-19 • via Nuitee
K
Karen Elizabet • couple • mx
6
regular, solo me sirvio para dormir
Pros:

la ubicación

Cons:

el desayuno es muy básico, no hay variedad
no hay restaurant o servicio a la habitación, forzoso salir a conseguir alimentos o pedir mediante aplicación
la alberca nunca estuvo abierta

2026-01-19 • via Nuitee
M
Marisol • extended_group • mx
9
2026-01-19 • via Nuitee
B
Bernardo • family_with_children • mx
10
BIEN TODO LO DEMAS SOLO VARIEDAD EN DESAYUNO, Y CASI NADA DE ESTACIONAMIENTO
Pros:

UBICACION BIEN, DESAYUNO MAS MENOS, NO HAY MUCHA VARIEDAD.

Cons:

SE QUE ESTA DIFICIL COMPLACER A TODOS, PERO ES UNA SUGERENCIA. COMO NO COM SALCHICHA SIEMPRE ESTA EN EL MENU.

2026-01-19 • via Nuitee
J
Javier • family_with_children • mx
9
Pros:

Ubicación limpieza y atención

Cons:

Todo bien

2026-01-17 • via Nuitee
B
Barroso • family_with_children • mx
9
Pros:

Muy lindo el hotel y limpio

2026-01-17 • via Nuitee
J
Juan Carlos • solo_traveller • mx
9
Buena estancia.
Pros:

Atención y servicio al cliente muy bien, limpieza y comodidad de las habitación excelente.

Cons:

Con respecto al desayuno, normalmente ya se había terminado algún alimento (Frijoles o huevo)

2026-01-15 • via Nuitee
J
JESUS • extended_group • mx
9
2026-01-14 • via Nuitee
S
Sayli • family_with_children • mx
10
2026-01-14 • via Nuitee
J
Jose carlos • family_with_children • mx
8
Pros:

La ubicación cerca de la estación del metro

Cons:

El aire acondicionado mucho ruido.

2026-01-13 • via Nuitee
J
JUAN • family_with_children • mx
9
2026-01-13 • via Nuitee
R
Reyes Segura • family_with_children • mx
10
2026-01-12 • via Nuitee
R
Rodríguez Segovia • extended_group • mx
9
Una noche confortable, con desayuno rico y en una excelente ubicación
Pros:

Habitación confortable, el personal excelente trato. El desayuno muy bueno, incluye fruta, jugo, café, panecillos, huevos y frijlitos,

Cons:

La conectividad al internet y la televisión por cable presenta dificultades. Afortunadamente los empleados ayudan bastante para que puedas acceder

2026-01-12 • via Nuitee
E
Elizabeth • family_with_children • mx
9
Pros:

Lugar muy tranquilo

Cons:

Una habitación con olor fuerte a drenaje, pero nos cambiaron de cuarto y ya todo bien.

2026-01-12 • via Nuitee
O
Oscar Gomez Cuevas • family_with_children • mx
10
Pros:

Limpieza y atención del personal

Cons:

El estacionamiento en fin de semana es insuficiente

2026-01-11 • via Nuitee
R
Rafael angel • family_with_children • mx
10
2026-01-09 • via Nuitee