Best Western PLUS Monterrey Colón

Hotels
Best Western Plus
8.5 (788 reviews)
Colon 1768 Col. Centro , Monterrey , mx

Free
Children allowed

Facilities

Free beach shuttle
Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Good service
Great location
Cons:
Poor cleanliness
Limited breakfast options

Categories

Cleanliness
7.21
Several reviews mentioned poor cleanliness levels and issues with housekeeping.
Service
9.18
Overall, the service was described as helpful and attentive by many guests.
Location
9.22
Guests appreciated the proximity to the city center and key attractions.
Room Quality
9.17
Rooms were noted for being comfortable with good amenities.
Amenities
8.2
Mixed reviews on amenities; issues with the gym and pool were highlighted.
Value for Money
9.16
Many guests felt they received good value considering the pricing.
Food and Beverage
6.71
The breakfast variety was criticized, with many guests wanting more options.
Overall Experience
9.18
Many guests reported a generally positive experience despite some specific complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 06:03

Property Description

Indulge in Modern Comforts:
Discover the Best Western PLUS Monterrey Colón, where modern décor and top-notch amenities await. Air-conditioned rooms with flat-screen TVs and coffee makers ensure a comfortable stay.

Relax and Rejuvenate:
Take a dip in the indoor swimming pool or break a sweat at the gym. Unwind with free Wi-Fi, unlimited phone calls, and an express buffet breakfast.

Convenience at Your Fingertips:
Located just 2 km from Monterrey's center, enjoy free parking and easy access to major motorways. With shuttle services and a business center offering WiFi, your stay is both convenient and connected.

Book now for a seamless blend of comfort and convenience at Best Western PLUS Monterrey Colón!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MTY

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Free private parking is possible at a location nearby (reservation is not needed).

  • Children and extra bed policy

    Children ages 1 and older are allowed.
    Children from 1 year old to 10 years old stay for free when using an existing bed.
    Children from 11 years old to 17 years old stay for MXN 150 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.5
Based on 788 reviews
Cleanliness: 7.21
Service: 9.18
Location: 9.22
Room Quality: 9.17
Amenities: 8.2
Value for Money: 9.16
Food and Beverage: 6.71
Overall Experience: 9.18
P
Patricia couple mx
7
En general bien. La zona en sí es de mucho ruido al exterior.
Pros:

Camas muy cómodas.

Cons:

Aire acondicionado un poco ruidoso. Me dieron habitación que conecta con otra, había puerta cerrada con llave, dá desconfianza, sin contar con que se escuchaba muchos ruidos de esa habitación y del interior del hotel. Al reservar en booking dice que tiene nevera y microondas y no es así, yo contaba con eso. Por lo demás todo bien.

2026-04-18 via Nuitee
M
Miguel solo_traveller mx
10
2026-04-16 via Nuitee
M
MARCO ANTONIO extended_group mx
10
muy acogedora la estancia
Pros:

EL costo y servicio

Cons:

todo bien

2026-04-13 via Nuitee
R
Roberto Mena solo_traveller mx
10
Pros:

Todo bien y servicio al 💯

Cons:

Todo ok

2026-04-13 via Nuitee
S
Saul family_with_children mx
10
muy bien
Pros:

el confort del hotel, muy silencioso nada de ruido a pesar de la zona

Cons:

que no tienen mucho estacionamiento

2026-04-10 via Nuitee
N
nava family_with_children us
4
2026-04-09 via Nuitee
couple mx
9
2026-04-08 via Nuitee
F
Felipe family_with_children mx
7
Pros:

El lugar

Cons:

Nos quedamos ahí por la alberca y no estaba funcionado nos fuimos a otro lugar mejor.

2026-04-08 via Nuitee
D
Damian family_with_children mx
10
Pros:

La calidad en la atención y la comodidad

Cons:

NA

2026-04-08 via Nuitee
B
Bacilio family_with_children mx
10
2026-04-07 via Nuitee
L
León family_with_children mx
9
2026-04-03 via Nuitee
L
Luis couple mx
9
Agradable
2026-04-02 via Nuitee
S
Sandra Edith family_with_children mx
10
2026-03-31 via Nuitee
I
Ian family_with_children mx
10
2026-03-31 via Nuitee
C
Cal y Mayor Abril family_with_children mx
10
Pros:

Me encantó todo, desde la atención hasta la comida. El desayuno sencillo pero suficiente y rico.
El personal amable, sin duda regresaría

Cons:

A veces si hay eventos no tienen muchos cajones de estacionamiento y en ocasiones hay que esperar.

2026-03-31 via Nuitee
C
CLAUDIA family_with_children mx
8
2026-03-31 via Nuitee
N
norma macarena family_with_children mx
10
Pros:

todo muy bien

2026-03-23 via Nuitee
M
Maurilio family_with_children mx
9
Pros:

Muy limpio y habitación amplia

Cons:

Dos contactos no funcionaban y la.zona no es muy segura

2026-03-23 via Nuitee
G
Gabriel Elizalde family_with_children mx
10
Pros:

La comodidad y la ubicación

Cons:

Hubo música anoche un poco alta

2026-03-20 via Nuitee
A
ANGEL G. family_with_children mx
8
2026-03-19 via Nuitee