Das Carls Hotel

Hotels
8.2 (3441 reviews)
Benrather Str. 7a , Düsseldorf , DE
+49 211 90993100

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
24-hour front desk
Room service
Heating
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Good breakfast
Cons:
Room quality issues
Overpriced during events

Categories

Cleanliness
7.55
The bathrooms were outdated and not very well lit, but clean and more than adequate.
Service
9.05
The staff were very friendly and attentive.
Location
9.05
Exceptional location in the city center, close to amenities.
Room Quality
7.55
Rooms are described as small, outdated, or needing renovation.
Amenities
8.05
Adequate amenities, but some issues with the bathroom fixtures and small room sizes.
Value for Money
7.55
Several reviews mention that the prices are high, especially during special events.
Food and Beverage
8.55
Great breakfast options and overall good quality food.
Overall Experience
8.25
Overall experience is noted as good with a pleasant stay despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 23:33

Property Description

Luxurious 4-Star Stay in Düsseldorf's Old Town

Modern Amenities: Enjoy a comfortable stay with air-conditioned rooms equipped with a refrigerator, safe, Nespresso coffee machine, and complimentary water.

Relaxation: Unwind in the Finnish sauna available for all guests, perfect for rejuvenation after a day of exploring.

Prime Location: Situated just steps away from Königsallee shopping street and the River Rhine, with free Wi-Fi and breakfast included.

Book your stay at Carls Hotel for a truly indulgent experience in Düsseldorf's vibrant Old Town.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: DUS

Location

Guest Reviews

8.2
Based on 3441 reviews
Cleanliness: 7.55
Service: 9.05
Location: 9.05
Room Quality: 7.55
Amenities: 8.05
Value for Money: 7.55
Food and Beverage: 8.55
Overall Experience: 8.25
K
Kseniia • couple • nl
9
2026-10-16 • via Nuitee
M
MMA • solo_traveller • ly
8
2026-10-15 • via Nuitee
V
vitalina • family_with_children • il
10
2026-10-15 • via Nuitee
C
Claudia • solo_traveller • de
8
2026-10-14 • via Nuitee
M
MARGHERITA • couple • it
10
2026-10-14 • via Nuitee
F
Françoise • couple • be
9
minitrip de Dusseldorf avec hotel sympa
Pros:

Situation geographique (proximité centre , quartier animé) avec chambre et petit déjeuner super.
Animaux domestiques recus comme des " princes "

Cons:

rien qui concerne l'hotel.

2026-10-14 • via Nuitee
A
Anita • family_with_children • de
8
Pros:

Wir waren schön 3 x dort. Sehr zufrieden. Personal sehr freundlich und kompetent. Lage ausgezeichnet!

2026-10-14 • via Nuitee
T
Timo • couple • de
7
Pros:

Lage ist super

Cons:

Badewanne im Bad ist ein no go

2026-10-13 • via Nuitee
H
henricus • solo_traveller • nl
8
2026-10-13 • via Nuitee
E
Esther • solo_traveller • nl
8
Pros:

Lekker luxe hotel midden in het centrum. Perfect om Dusseldorf te ontdekken.

2026-10-10 • via Nuitee
V
Valerie • solo_traveller • mu
8
2026-10-10 • via Nuitee
R
Robert • solo_traveller • de
8
Pros:

N/A

Cons:

N/A

2026-10-09 • via Nuitee
E
Erkki • couple • de
10
2026-10-08 • via Nuitee
A
AMBROSI • extended_group • it
8
Pros:

ottima posizione centrale, staff gentile e camere davvero confortevoli ed eleganti

2026-10-08 • via Nuitee
S
Stefini • solo_traveller • it
10
Davvero Hotel Eccellente
Pros:

Posizione davvero unica, colazione molto abbondante e personale molto attento e professionale
Hotel molto pulito e camere comode e molto silenzione

2026-10-08 • via Nuitee
A
Andrea • couple • at
10
Perfekt für Städtetrip!
Pros:

Wir konnten spontan unser Frühstück auf den Ankuftstag verlegen und es war sehr lecker. Das Zimmer war in den Innenhof und sehr ruhig.

Cons:

Bad eher klein aber trotzdem sauber!

2026-10-08 • via Nuitee
L
Lars • solo_traveller • de
9
Pros:

Personal und Lage

2026-10-07 • via Nuitee
L
Linda Vanderdonck • solo_traveller • ca
8
A great place to stay
Pros:

I stay often at Das Carls when attending meetings, the location is easy to get to, nice lobby area, good breakfast, kind staff.

Cons:

The amenities in the room are minimal, bathroom and showers need an upgrade.

2026-10-07 • via Nuitee
B
Birgit • couple • de
8
War okay und sauber
Pros:

Klein, überschaubar, sauber

Cons:

Das Zimmer war warm, die Bedienung der Klimaanlage nicht auffindbar. Keine Anleitung für die Kaffeemaschine, die wohl hinten noch eingeschaltet werden musste.
Leider kein Taxi zu bekommen. Stattdessen an der Rezeption die Empfehlung mit der U-Bahn zum Hauptbahnhof zu fahren, aber welche Bahn in welche Richtung und wie man an ein Ticket kommt war als Info leider nicht möglich.

2026-10-07 • via Nuitee
L
Lucas • solo_traveller • de
9
Ideale Lage für Düsseldorfer Besuch
Pros:

Ideale Lage am Carls Platz, gute Erreichbarkeit, sauber

2026-09-19 • via Nuitee