The Campbell House Lexington, Curio Collection by Hilton

Hotels
•
Curio Collection by Hilton
8.1 (543 reviews)
1375 South Broadway , Lexington , us

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Excellent service
Comfortable rooms
Good value for money
Cons:
No soap and toiletries
Heating issues
Location challenges

Categories

Cleanliness
7.49
Issues with missing soap and cleaning supplies mentioned in review.
Service
8.96
Exceptional service highlighted, especially from Lisa Johnson.
Location
8
Mentioned but not specifically praised; location was seen as a downside.
Room Quality
8.95
Nice room and well updated, although issues with heating/cooling were noted.
Amenities
6.98
Lack of basic toiletries and heating issues affected perception.
Value for Money
8.44
Overall good experience suggests a fair value.
Food and Beverage
7.99
Breakfast delivery mentioned positively.
Overall Experience
7.96
Mixed reviews lead to a strong overall experience but some reservations.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 02:33

Property Description

Luxurious Accommodations
Indulge in comfort and style at The Campbell House Lexington, Curio Collection by Hilton. Each room is equipped with modern amenities such as a flat-screen cable TV, plush pillow-top mattress, and a spacious desk. Wake up refreshed and enjoy a freshly brewed cup of coffee from your in-room coffee maker.

Convenient Location
Situated just a stone's throw away from downtown Lexington, our hotel offers easy access to popular attractions like the University of Kentucky and the Keeneland Race Course. Explore the vibrant city and immerse yourself in the local culture with the Lexington Convention Center and the Lexington Opera House just a short drive away.

Exceptional Services
Experience top-notch hospitality with our on-site dining options, complimentary parking, and free in-room WiFi. Whether you're here for business or leisure, our hotel ensures a seamless stay for all guests. Book your stay now at The Campbell House Lexington and elevate your travel experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LEX

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    Wired internet is available in the hotel rooms and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: Yes
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.1
Based on 543 reviews
Cleanliness: 7.49
Service: 8.96
Location: 8
Room Quality: 8.95
Amenities: 6.98
Value for Money: 8.44
Food and Beverage: 7.99
Overall Experience: 7.96
M
maggie • family_with_children • us
4
Clean but not as expected.
Pros:

Staff was wonderful, location was good and it was clean.

Cons:

It was almost like it was only partially renovated: ceiling was not finished being painted, holes in ceiling, cracked tile,tub had stains and drain was patched, missing calk around floor, ice machine broken and dirty and we were on side that backed up to back parking lot and it was loud with workers.

2026-03-25 • via Nuitee
S
Sandy • couple • us
9
2026-03-24 • via Nuitee
E
Elizabeth • couple • us
8
It was fine for a night
Pros:

Very pretty. Staff was very nice

Cons:

The food we choose in the restaurant wasn’t good and very over priced. Our room smelled of mildew

2026-03-22 • via Nuitee
K
Kassandra • couple • us
10
Pros:

It was an amazing place

2026-03-21 • via Nuitee
K
Kayla • couple • us
7
Pros:

Staff were great and location was ideal rooms were just small and outdated in my opinion.

2026-03-20 • via Nuitee
C
chrislM8880XS • Couples
10
The Campbell House has put themselves on a new level.
Pros:

We have stayed here some years back before the renovation so I thought it would be neat to take my wife back for her birthday. We were so surprised as to how beautiful it turned out. Upon check out, I did mention that it was my wife's birthday and the above story and didn't think any more about it, it seemed like just another routine great check in process. Later that evening, when getting ready for dinner, we noticed an envelope that had been slid under our door. I gave it to my wife to let her deal with what ever it was and when she opened it, to her surprise, it was a birthday card from the Manager and Front Desk staff with personalized messages hand written in it. This was absolutely above and beyond anything you would ever expect from really any establishment, but the Campbell House has set themselves at the top. This small be enormous act of kindness and personal touch was so amazing and heartwarming I had to share it. Thank you so much for your outstanding customer service and you have earned a lifelong customer!

2026-03-14 • via Tripadvisor
P
Pam • extended_group • us
9
2026-03-13 • via Nuitee
T
Trudy • couple • us
7
The charm and dining experience outweighed the minor inconveniences
Pros:

Charming with fantastic tavern and fireplaces. Staff are wonderful.

Cons:

It needs a facelift, an external coat of paint and new rugs. Handling the luggage was a nightmare. There were no staff to assist and carts were heavy and difficult to push long distances in the sprawling property. View of the river was exaggerated as the parking lot took precedence.

2026-03-07 • via Nuitee
J
JohnnynJess • couple • us
10
2026-03-01 • via Nuitee
J
Jenn&Joseph • family_with_children • us
9
2026-02-24 • via Nuitee
Z
Z477KYkellyv • Family
10
Excellent service!
Pros:

Cathy, the front desk clerk was super kind and helpful. i appreciate how friwndly and professional all of the staff was. The building engineer promptly came to my room
to fix the thermostat until it was just perfect. Loved writing in the lobby in front of the big fireplace;)

2026-02-22 • via Tripadvisor
6
688tracid • Solo travel • Loveland, Ohio
10
Southern charm with a great location
Pros:

I absolutely love this hotel. It has the charm of a boutique hotel, a warm, welcoming bar area, and cozy rooms. While the hotel can feel a little outdated, the overall ambiance has great southern charm and is my favorite stop when we are visiting our son in Lexington. Some complain that the bathrooms are too small, but there are other amenities that make up for that in my mind--roaring fireplace in the lobby, coffee bar, and excellent restaurant (for which you should make reservations ahead of time during busy seasons).

2026-01-29 • via Tripadvisor
C
Colin • couple • us
10
Pros:

Loved the bar and had a great time doing a bourbon tasting! Loved the ambiance.

2026-01-22 • via Nuitee
L
LISA • couple • us
7
Our stay was pleasant. We enjoyed a night cap each evening.
Pros:

N/A We ate breakfast out each morning.

Cons:

Housekeeping was no where to be seen. Never received clean towels, make up remover. Tissue box and lamps were very dusty.

2026-01-20 • via Nuitee
F
Fiona • solo_traveller • us
1
2026-01-19 • via Nuitee
J
Julia • family_with_children • us
7
It was better than some hotels we’ve stayed in and worse than some we have stayed in.
Pros:

Sinks in rooms not great for people who travel. Carpet was dirty in the rooms and in the hallways and not just a little dirty they were really dirty. Company should really think about investing in carpet removal and laying hardwood floors.

Cons:

Sinks, carpet

2026-01-19 • via Nuitee
B
Brenda • couple • us
10
Pros:

Location. Room size.

Cons:

No counter space in bathroom.
Rust on bathtub.

2026-01-14 • via Nuitee
D
daroldr2026 • Family
10
Service
Pros:

Lisa Johnson greeted us at midnight and walked us through the whole check in. If everyone in Kentucky is this nice we are in for a great trip

2026-01-05 • via Tripadvisor
B
Billy • couple • us
8
2026-01-03 • via Nuitee
K
Kathy • solo_traveller • us
10
Beautiful clean place to stay
Pros:

Wonderful place and will definitely stay again

Cons:

Location

2025-12-26 • via Nuitee