Scottish Inns Collinsville - Martinsville

Dirty not clean

It was the “land lord” special of a motel, the room smelled liked cigarettes and the facilities looked like they could use a major update.
The handles for the shower weren’t attached to the wall very well at all and it definitely didn’t match the photos on the app when booking.

It was a smoking room, it smelled terrible , tile floors which they never mop, if you walked across the floor with bare feet the bottoms of your feet were instantly black from all of the cigarette smoke settling on the floor, disgusting

When we booked weren’t given the option for smoking or non-smoking, we was placed in a smoking room- my wife is allergic to smoke. When I spoke to the front desk about switching due to this, they laughed and told me they weren’t going to switch my room because it wasn’t their problem. They told me to spray odor blocker in the room. My wife ended up having her throat close and 2 severe bloody noses.

They also attempted to give us a double room with 2 beds when I booked a king size bed. They had messed up several times but claimed I definitely booked a smoking room when they couldn’t even figure out my reservation. My receipt also says nothing about a smoking room.

The floors were filthy, our feet turned black from walking on them. Was constantly cleaning them. The blankets had what looked like pee stains all over them, could have been smoke stains but either way it was disgusting. There were burn holes all through the blankets as well.

When we went out to our car in the morning, we had a bag of weed behind it.

There were people walking around outside all night long, being extremely loud. People who had non smoking rooms were outside all night smoking and drinking, being so loud people couldn’t sleep.

The cleaning people literally came in and only took our trash out they didn’t nothing else. They did move some of our stuff that didn’t need moved, but didn’t make our bed.

The beds are extremely uncomfortable, very firm.

The lock to the first room don’t work and was nasty/ the second room was a little better but still needs a lot of work

The place was very dirty the drawers had others cloths in them was not able to sleep at night due to others being very loud outside we slept in the truck instead of the room couldn't get anyone on the phone cause he closed at 11pm

No pool, was just covered,didn't look good. I got up early and ran out of coffee the first day and had to wait for the office to open to get more. Should just be able to grab or something. I know it's not a 4 or 5 star,but if I wake up early I'm supposed to wait for coffee? They seemed to forget it's a customer service job. If u want people to come back, something as simple as coffee could do it. I was told we r not a 5 star,so basically deal with it. He eventually did but should be more open if u want return customers.

The price

Curtain was raggedy and needs replacing. Freezer in the dorm fridge needs defrosting!

Near food

Wasn't the cleanest place there was holes in the walls the floor caused our socks to be black it's not sn updated facility no wifi advertising a pool and its not even available to use

Didn't get the room he stated it was to late to get we had to wait the next day.

Rooms where outdated although the beds where comfortable room service was exceptional