Rodeway Inn San Bernardino - Colton

My stay was quite a nice experience and I really appreciated the fact that the beautiful couple that runs the business has proven to show quite the most wonderful hospitality I have even gotten to see from any of my past stays in all of my past experiences at any hotel that I’ve stayed in the past years, it was quite phenomenal and beautiful to get a chance to meet and actually get to see with my own two eyes.

bed is comfy room wasn't clean properly. but its private with plenty of parking. the staff isn't too friendly and the housekeepers are rude. they kept my deposit because I had a service dog which they never asked me about when I checked in. Stood 3 nights and it was a good cheap price.

Bad place never

The floor was dirty the tube was nasty, the blanket were stain so bad, the room smell like pee. Book because it said he had a pool there was no pool on the property.

When I get to the Inn they said they didn’t have a reservation for me. I told them I booked it through Expedia and it took a while for them to find it.

The room smells awful, the bathroom had mold and I killed two roach.
On Saturday 5/24/25 the parking lot was full with police trying to arrest customers above me.
On Sunday 5/25/26 when I returned to my room in the evening I was flooded out by the room above me.
The management was not very courteous.

I will never go back to that place

Terrible. Filthy. Crackheads in parking lot ... Bedbugs everywhere. Deposit required but not posted anywhere and remote missing. DONT STAY HERE. ANYTHING CAN GO WRONG THIS IS WHERE ITLL BE. NO ICE NO AMENITIES

Cleanness Could’ve Been Better , Need To Provide New Blankets & Pillows

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It started off with a minor billing issue .But by the second day it was taken care of with lil hassel . The staff treated me like family . And that is what hospitality is about. The property is in downtown san Bernardino . Excately were i need .

This hotel was ok. We did have a place to sleep in. We only needed the hotel to sleep in for 8 hours after a wedding. Wedding venue was 1 block away which was a plus. The location is in a sketchy area. Only way to get to it is by driving in to the gas station, passing the abounded restaurant. My daughter was walking around with socks in room and after 5 minutes, her white socks were filthy. The towels had weird gray spots on them and not enough bedding

None

A waste of complete time and money. Do not book late at night. You will be wasting your time with annoying calls and get nowhere. There is also the fact that you have to stand outside in a shady parking lot for almost an hour AT NIGHT and not get anywhere. We ended up just leaving. Absolutely do not recommend.

They refused to acknowledge the receipt from Expedia, and insisted that we pay for the room. In order not to miss the conference, we paid, but are very unhappy about it. The people were unprofessional and rude.

Rude check in

Had an appointment in town the next morning. Thought i would stay here. The reviews are pretty spot on also pretty sure my debit card got 3x charge. Didnt even end up staying a full day.

The room was dirty and smelled. Stains on the pillow and sheets. Staff was extremely rude when approached with this. The staff moved us rooms, not much better. Cleaner, but door didnt close completely. Tweakers outside all night.

Roaches! Dirty room!! Rude staff! Unsafe!

No matter how many times I asked to have room cleaned, they wouldnt do it. 5 day stay. Key stopped working daily.

Worst hotel experience EVER! Not sure why this property is still listed on expedia.com

If you want a totally MISERABLE EXPERIENCE, then definitely stay here.

My stay at this hotel not only felt unsafe but very unwelcoming. Hotel personale tried entering my room unannounced at 4a.m. and they talked with me and my husband very inappropriately when we had first arrived in front of other hotel guests.

This place was very easy to book at the last min. We needed a room since we lost our reservation we made months ago elsewhere. The place looked run down when we got there & there were quite a few homeless people around the parking lot area. The 2nd day we ran errands & came back to our key cards not working. Front desk reactivated them (never asked for ID-just asked for room #). When we left again later that night & returned around 2am, our car had been stolen! It was missing from the spot we left it in! & the room was ransacked! No forced entry, the window was locked so someone must have used a key card to enter. The front desk personnel was absolutely USELESS! The manager - Bob - was worse. We called the cops, they took forever to take our report. They have video footage that would have allowed us to see who was responsible but they wouldn’t show us the footage. Wouldn’t refund us or discount our stay. They stole backpacks, wallets, car & house keys, underwear, clothes, etc. I filed a claim with my credit card to refund me all the money spent on that horrible experience since purchases on cc’s are insured. Police told us that place is the worst place to stay at due to all the criminal activity that is rampant. Homeless break into rooms & steal, staff has access to so no one knows except to look at the video footage to know who’s really guilty. Never coming back to this place or anywhere near it. The investigation is ongoing (03.25.23).

Checking in I didn’t get the room which was with two beds I booked and got a queen which the one with two beds was more expensive…

Secondly, roaches everywhere crawling on the walls. I was pretty disgusted and worried they may hitch a ride with me home. The bathroom smelled bad if urine. When I mentioned this to the staff at hand- he didn’t care to address the situation and just checked me out. Place is a dump and not safe .