Holiday Inn Express & Suites by IHG Chambersburg by IHG

Hotels
Holiday Inn Express
8.8 (323 reviews)
1097 Wayne Avenue , Chambersburg , us

Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast
Convenient location
Cons:
Cleanliness issues
Noise from the freeway
Thin toilet paper

Categories

Cleanliness
6.65
The reviews highlighted significant cleanliness issues with hair and dirt found in rooms.
Service
9.99
Numerous reviews praised the staff for being helpful, friendly, and accommodating.
Location
8.66
Conveniently located but mentioned noise from the nearby freeway.
Room Quality
8.61
Some rooms were spacious and clean, while others had significant issues reported.
Amenities
8.64
Good amenities mentioned, but some reviews noted the quality of toilet paper and cleanliness of breakfast areas.
Value for Money
9.1
Overall experience was generally good, with some complaints but considered reasonable for the price.
Food and Beverage
9.65
Breakfast was highly praised for both quality and variety.
Overall Experience
9.12
Despite issues, the positive staff interactions and amenities contributed to an overall good experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 23:20

Property Description

Convenient Location
Situated in Southern Pennsylvania's Cumberland Valley, just off Interstate 81, Holiday Inn Express & Suites Chambersburg offers easy access for travelers.

Modern Amenities
Guests can enjoy complimentary wired and wireless internet, a daily breakfast, an indoor pool, a fitness center, and a business center during their stay.

Comfortable Accommodations
The well-appointed guestrooms at Holiday Inn Express & Suites Chambersburg feature microwaves, mini-refrigerators, and coffeemakers for added convenience.

Experience comfort and convenience at Holiday Inn Express & Suites Chambersburg. Book now for a memorable stay!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: HGR

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    Wired internet is available in all areas and charges are applicable.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People no matter the age stay for US$10 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.8
Based on 323 reviews
Cleanliness: 6.65
Service: 9.99
Location: 8.66
Room Quality: 8.61
Amenities: 8.64
Value for Money: 9.1
Food and Beverage: 9.65
Overall Experience: 9.12
D
Daniel couple ca
8
2026-05-03 via Nuitee
C
Constance couple us
9
Everything was great except that we lost our credit card
Pros:

Beautiful facility

2026-05-01 via Nuitee
S
Sam couple us
10
Very good and comfortable.
Pros:

Very clean and well kept

Cons:

Fitness room equipment didn’t work except for one treadmill

2026-04-30 via Nuitee
W
Walker family_with_children us
9
Great location. Great service.
Pros:

Chase at the front desk was very helpful. We were originally given a one-bed room, when we'd booked a two-bed room. He quickly found another room for us, and we had no other issues. The pool, fitness center, and breakfast area were clean and welcoming.

2026-04-13 via Nuitee
W
William family_with_children us
10
Easy access, nice clean rooms. Breakfast was good.
Pros:

Everything

Cons:

Everything was good

2026-04-13 via Nuitee
J
Joanne solo_traveller us
9
Pros:

Clean, easy access to the highway and good breakfast. Staff was very professional and friendly.

2026-04-11 via Nuitee
H
Hames couple us
7
pleasant staff, overnight stay traveling with our dogs
Pros:

Great location, breakfast and easy to walk our dogs.

2026-04-10 via Nuitee
T
Taylor family_with_children us
9
2026-04-10 via Nuitee
S
sandraaO3652AU Business
10
Thanks Leo
Pros:

The accommodation is always a pleasure, but something that I could highlight in this visit is the friendly attention of Leo, always aware of every detail. Thank you for making a difference!

2026-03-19 via Tripadvisor
K
Kaitlin couple us
10
2026-03-14 via Nuitee
C
Cassondra family_with_children us
10
2026-03-14 via Nuitee
R
Ricardo family_with_children us
10
Pros:

Friendly and nice atmosphere, very helpful staff

Cons:

Everything was great, nothing negative.

2026-03-14 via Nuitee
M
Michael couple us
9
Thank you for not messing up.
Pros:

Leo is the best. Quite the hostess. Helpful, friendly and a great representative for Holiday Inn. Pay her more.

Cons:

Front desk was empty upon arrival.

2026-03-10 via Nuitee
T
Tina solo_traveller us
8
2026-03-08 via Nuitee
B
bethz482 Family
10
Great experience
Pros:

Convenient to I 81, clean quiet, and updated rooms. Breakfast attendant Leo was the most friendly I have met in years.

2026-03-06 via Tripadvisor
R
Robert couple ca
10
2026-03-05 via Nuitee
D
Dragon couple us
8
2026-03-04 via Nuitee
P
Pekabo couple us
1
Bad
Pros:

I liked it due to location

Cons:

Checked in at 11-11:20 pm and our First room was dirty. Shower had brown stuff and hair all In it and wasn’t wiped down at all.. Had to be moved rooms. Then was charged for a smoking fee for the aroma of marijuana but no smoke in the room. The hotel is located right across the street from a marijuana manufacturing warehouse! The whole area as you drive through it smells of the plant. Management accused us of smoking in the room due to the smell but it’s easy to point out a smoking smell and just the flower..there is very smell different. When I spoke with the manager she didn’t let me speak. She claimed a bunch of quest complained that evening about smoking but no one ever said anything we didn’t get there till very late didn’t see no one round. I went to Sheetz up the road and went out to the car twice. Never once did we have any issues even the very nice front desk lady came to our room to help with the tv. And then again later that night had to remake a key for me. Never once was told about any complaints. Or smell or smoking. But they still charged me the smoking for when no smoking was done in the room. They claimed a wrapper or package was in the trash. When I asked what was found in the trash the house keeping manger said it was a marijuana package and that is false. My medical is in jars I save those and then the hotel manger claimed she couldn’t tell me what was found in the trash that causing me a fee But again no ash or smoking smell was in the room because again I know the policy. I had carried my medical on me visited many hotels. Even ones more fancy and never was charged for the smell that lingered alil.. I was charged for a piece of trash apparently because that’s some how proof..I was spoken to unprofessionally and I feel if your charging me for a smoking fee I should be told and maybe add in your policy that holiday inn doesn’t respect quest personal property and that you can’t throw away certain things in the trash during your stay.

2026-02-26 via Nuitee
H
H2613WUcolleenl Business
10
A Lovely Stay …
Pros:

Enjoyed my stay here. Clean, well stocked room with very comfortable bed & large screen tv. The breakfast buffet had a nice variety of hot choices; a great job done by Leo.

2026-02-17 via Tripadvisor
D
Delfavero family_with_children us
8
Cons:

The water pressure i. The shower was so low .ade it hard to get soap off!

2026-01-25 via Nuitee