Towneplace Suites by Marriott Warren

This was the dirtiest hotel I ever experienced. The floors were the worst part. There were obvious pet and throw up stains, and the kitchen and bath hadn’t ever been mopped. I know because I went and bought a swiffer and the wipes came back black after several were used. I was so disgusted I didn’t let my feet touch any surface. The towels had yellow stains and the kitchen had crumbs from previous guests. I had to sanitize the room myself. I should have checked out the first night but got a good rate on Expedia. This is not a hotel that should carry the Marriot name. The front desk staff guy wasnt helpful when I asked about switching rooms he just keep saying they were full when they weren’t because he wanted to watch games instead of helping guests. Terrible experience.

There was a large sticky stain on the kitchen floor

the front desk staff were great

Check-in went fine, however, when I got to the room, the desk wasn't completely cleaned, the toilet tissue was ripped (used to it being nice and folded), the tub had a few spots was either rusted or the glaze in the tub was peeling. There was a light switch for the ceiling light, however, there wasn't a light there, only lamps could be used. I requested another room as I wasn't sure the room had been properly cleaned. Once in the new room - same issue with the lights, in the living area, there was no light, could only use the light coming from the kitchen, which wasn't enough to read later in evening. The sinks in the bathroom had slow drain - in the bathroom as well as the kitchen. The floor didn't look vacuumed. I didn't take any pictures or anything, unsure if I would stay there again for these reasons. It was convenient for me and noticed that you can bring pets (by the signage) when walked in, and room had a bit of a stench, so maybe someone had a pet previously in room. If they would do a better housekeeping job, and get some lights in room, outside of the lamps, I will consider returning.

Great place!!

Stay was excellent will Be Back Well worth The Stay

The staff I talked to was friendly and helpful. I was dissatisfied wthat we had no housekeeping the 3 nights we were there.

Very clean will visit again

Here are a few concerns I wanted to share:

First, the indoor pool lacks a bathroom in the pool area, which means you have to leave and walk down a hallway. This creates a slippery situation, especially when you're managing three kids. It feels like a design oversight.

Second, the room didn’t have any hand soap. I had to resort to using body wash to wash my hands, which isn’t ideal.

Lastly, the layout of the newly renovated rooms seems poorly planned. The nice sofa bed is positioned on the same wall as the TV, making it impossible to watch TV comfortably from the couch. Overall, considering the price, the I would have expected a little better.

The cleanliness

Rude customer service clerks

We had the suite next to the workout room and we heard music blasting at 4am, it sounded like it was a party. It was terrible. The remote batteries died and it’s unbelievable that they did not have batteries . At checkout no one asked about they stay so I didn’t even bother clearly they don’t care. The toilet had a leak. Imagine going to the bathroom at 4am since the blasting music woke us up and stepping in water. Disgusting!

Friendly staff

Check in was easy. Room was very spacious and beautiful. Breakfast was delicious.100% happy with our stay and will surely stay again.

Great!

Okay for a quick stay.

The images online compared to the actual state of the rooms is terrible. I had to request a new room due to my first one being an absolute travesty, and the second one was barely better than the first but at least wasn't infested with ants. Neither room had half of some of the small luxuries shown in the images, and half the furniture that actually is in the rooms is so old and worn that most of it is falling apart. I had a table in both rooms that couldn't support putting anything on it because there was so few bolts left in either one. A weight room and a VERY cloudy pool no one seems to dare enter do not justify the price of the stay. I will not be returning.

Great weekend stay in a quite clean room

We were really impressed with the cleanliness of the room and its surroundings areas. There was a stain in the carpet, we called to let them know so they wouldn’t think we did it, they immediately offered us another room.

Wonderful