Clarion Pointe Wenatchee

Hotels
7.9 (476 reviews)
1905 North Wenatchee Avenue , Wenatchee , US
+1 509-661-1115

listing image 1
Show all photos
Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Clean rooms and public areas
Friendly front desk and helpful manager
Spacious/large rooms
Pool and sauna
Complimentary coffee and free parking
Pet-friendly area
Good value/solid pricing
Convenient location/riverfront access
Cons:
Occasional rude/unhelpful staff or housekeeper
Wrong room type provided (kitchenette/king request not honored)
Mixed breakfast quality (great to basic/poor)
Maintenance issues (bathtub drain, burnt-out lights)
Customer support/refund communication problems
Noise from other guests at night (reported)

Categories

Cleanliness
8.2
Many guests described rooms and public areas as very clean and well-maintained; a few mentions of missed in-stay cleaning and minor maintenance issues (bathtub drain, burnt-out lights).
Service
7.2
Front desk and manager frequently praised as friendly and helpful, but multiple reports of rude housekeeper, unhelpful staff during a room mix-up, and poor follow-up on refund/customer-support requests.
Location
8.6
Several guests called the location great with riverfront walking access; one guest noted signage was small and easy to miss.
Room Quality
7.5
Rooms described as spacious and comfortable by many, but there were notable issues: wrong room type given vs. request (no kitchenette), limited bathroom shelving/hooks, and some maintenance problems.
Amenities
8.2
Pool and sauna praised, coffee available in lobby/rooms, pet area clean and free parking available; breakfast quality varied across reviews.
Value for Money
8
Multiple mentions of good/solid value for the price, though one unresolved refund and mixed breakfast quality reduced perceived value for some guests.
Food and Beverage
7.5
Breakfast reports were mixed — several guests enjoyed a strong breakfast offering while others found it poor/basic; complimentary coffee consistently noted positively.
Overall Experience
8
Many guests reported an enjoyable stay and intent to return, with standout staff and clean rooms; a minority experienced serious service/maintenance failures that negatively impacted their visit.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:15

Property Description

Scenic Location and Modern Amenities

Our Wenatchee Inn® hotel offers a picturesque setting next to the Columbia River and Wenatchee Mountains. Enjoy pet-friendly rooms and contemporary amenities like free WiFi, indoor pool, and hot tub.

Convenient Services for Every Guest

Start your day with complimentary breakfast, stay fit at the fitness center, and stay productive at the business center. With restaurants and shops nearby, plus natural parks and markets, you'll have everything at your fingertips.

Comfortable Rooms and Essential Features

Relax in guest rooms with free WiFi, flat-screen TV, and refrigerator. Some rooms even have a kitchenette and sleeper sofa. Stay fueled with free coffee and breakfast, ensuring a seamless stay for all guests.

Book your stay at Wenatchee Inn® today for a memorable Washington getaway!

Important information:

When traveling with pets, please note that dogs and cats only are allowed with an extra charge of USD 25 per pet, per night applies. Two pets with weight of 75lbs as a maximum are accepted.

Please note that service animals are welcome free of charge.

Please note that property is going through renovation and construction will go through November 2024.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SEA

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.9
Based on 476 reviews
Cleanliness: 8.2
Service: 7.2
Location: 8.6
Room Quality: 7.5
Amenities: 8.2
Value for Money: 8
Food and Beverage: 7.5
Overall Experience: 8
T
Tom • couple • us
10
Very good value...very pleased.
Pros:

Room was clean. Bed was very comforable. Breakfast was great.

2026-11-07 • via Nuitee
B
Brittany • couple • us
10
2026-10-28 • via Nuitee
S
Steven • couple • us
10
Pros:

I remember this place when it was La Quinta and later Wenatchee Inn. Since it was bought by Clarion Pointe, they have remodeled and updated. It was very clean.

Cons:

Nothing to dislike.

2026-10-28 • via Nuitee
A
Ann • couple • us
3
Do not recommend.
Pros:

Front desk staff friendly. Free parking.

Cons:

Did not receive the kitchenette King room we requested. We ended up with a double queen room. In town for a funeral and spent lots of time in hotel. Intended to eat meals in room. Did not occur.

Paid for the more expensive King room we requested. Upon check-out requested a refund for the $100+ cost of king room we had already paid. Not applied. Contacted customer support, no response. Continue to attempt to get refund.

Free breakfast poor.

2026-10-27 • via Nuitee
R
Richard • solo_traveller • us
10
Pros:

Huge rooms

2026-10-21 • via Nuitee
L
Lynn • solo_traveller • us
10
2026-10-10 • via Nuitee
P
Perez • solo_traveller • us
9
Pros:

El personal muy amable

Cons:

Que ai algunos huésped que parece que no saben que al hotel se ba a descansar no andar gritando y corriendo en madrugada

2026-09-15 • via Nuitee
G
Gina • extended_group • us
8
Great place to stay overall!
Pros:

Breakfast was great! Loved that there was coffee out in the lobby as well as water all day. Room was clean and comfortable.

Cons:

The room should have been cleaned once during our stay without a request and it wasn't. There should also be a shelf of some sort in the bathroom for towels, clothes, etc. or at least another hook or two.

2026-09-09 • via Nuitee
M
Michael • couple • us
8
2026-09-08 • via Nuitee
S
Sean • couple • ca
8
2026-09-07 • via Nuitee
R
Raul • family_with_children • us
10
Nice rooms
Pros:

Clean rooms!

2026-09-05 • via Nuitee
R
Raul • couple • us
10
2026-09-01 • via Nuitee
T
Tracy • family_with_children • us
10
Awesome
2026-08-31 • via Nuitee
D
Derrick • couple • us
8
I slept well
Pros:

It has a bed and a shower

Cons:

Pool is good

2026-08-30 • via Nuitee
T
Tony • family_with_children • us
8
2026-08-28 • via Nuitee
M
Mallory • family_with_children • us
10
Absolutely best vacation with my family. We will definitely be back
Pros:

Staff was amazing and friendly, breakfast was awesome, always had coffee both in room and at the front desk, room was spacious for 4 people.

Cons:

Loved it all.

2026-08-22 • via Nuitee
M
Michael • couple • us
8
2026-08-19 • via Nuitee
D
Daniel • couple • us
9
2026-08-12 • via Nuitee
M
Marrissa • couple • us
8
Overall, I made sure I enjoyed my stay there. But I was disappointed in the rude housekeeper I had to keep dealing with.
Pros:

The front desk staff like Gabby and Nick are always so pleasant. They actually remember me by name now. I enjoy working with them.

Cons:

Unfortunately, the housekeeper who was there this time had a huge attitude and even refused to provide me with fresh toweks, even though I handed her my dirty ones. She has made me question my next stay there.

2026-08-11 • via Nuitee
M
Melody • couple • us
3
Our stay was short and will be a one time experience.
Pros:

I appreciated the hotel manager and the accommodations were clean and acceptable.

Cons:

When an serious error was made on their part and they closed us out of our room an hour after we checked-in, taking all of our belongings out, the front desk staff member was unwilling to provide true customer service and wanted instead to explain to me over and over WHY they had made an error. I was more interested in how they were going to correct their error and quickly. She was very unpleasant and has no business providing any type of customer service anywhere, in my opinion. It was surprisingly awful. The hotel manager was kind and friendly and I appreciated him stepping in to help. Unfortunately, when we finally got into another room the bathtub drain didn’t work and half the lights were burnt out.

2026-08-10 • via Nuitee