Sercotel Hotel Europa

Hotels
•
Sercotel Hoteles
8.4 (7186 reviews)
San Martín, 52- ( Reception C/ Triunfo 5) , San Sebastián , es

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Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Delicious breakfast
Cons:
Noise issues
Small room sizes
Cleanliness concerns

Categories

Cleanliness
7.81
Some reviews mentioned dirtiness issues, particularly in the showers and floors.
Service
8.78
Most staff were described as friendly and accommodating.
Location
9.32
Many reviews praised the hotel's fantastic location near the city center and beach.
Room Quality
7.27
Several guests complained about room size and noise issues.
Amenities
8.8
Amenities like breakfast were well-reviewed.
Value for Money
7.26
Some guests felt the price was too high for what was offered.
Food and Beverage
9.31
Breakfast options received very positive remarks.
Overall Experience
8.68
Mixed feedback, but generally positive with a few significant complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 13:58

Property Description

Luxurious Early 20th-Century Building
Experience elegance at Sercotel Europa, located in central San Sebastian. Just 200 meters from La Concha Beach, this historic hotel offers air-conditioned rooms with free WiFi, flat-screen TVs, and work desks.

Classic Décor and Antique Furnishings
Indulge in the charm of classic décor and antique-style furnishings in each room, complete with comfortable armchairs and a spacious work desk.

Prime Location and Nearby Attractions
Conveniently situated near Catedral del Buen Pastor and less than 1 km from Kursaal, Sercotel Europa provides easy access to key landmarks.

Ready to immerse yourself in luxury and history? Book your stay at Sercotel Europa now!

Important information:

Please note that baby cots are only available under request.

Please note, when booking more than 4 rooms, different policies and additional supplements might apply.

Touristic license number: HSS00550.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: EAS

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible at a location nearby (reservation is not possible) and costs EUR 25 per day.

Location

Guest Reviews

8.4
Based on 7186 reviews
Cleanliness: 7.81
Service: 8.78
Location: 9.32
Room Quality: 7.27
Amenities: 8.8
Value for Money: 7.26
Food and Beverage: 9.31
Overall Experience: 8.68
S
Silver • couple • se
5
2026-06-27 • via Nuitee
V
Vincent • couple • us
8
It was a wonderful experience for our first visit to San Sebastián
Pros:

The location was fantastic

Cons:

The thermostat wouldn’t go cold enough for the room! It was too hot to sleep well

2026-06-26 • via Nuitee
M
M • couple • es
9
2026-06-26 • via Nuitee
R
RICHARD • solo_traveller • fr
10
Pros:

Excellent emplacement

2026-06-25 • via Nuitee
N
Nigel • couple • gb
7
Pros:

Look central location and pleasant staff

2026-06-24 • via Nuitee
M
Michelle • solo_traveller • ie
10
2026-06-24 • via Nuitee
F
familia de vacaciones • family_with_children • es
10
Excelente estancia
Pros:

Excelente estancia. Destacaría la habitación superior que nos asignaron y sobre todo la amabilidad del personal , de recepción , así como en el servicio de desayuno y en limpieza y mantenimiento. Nuestra estancia ha sido una maravilla. Excelente todo.

2026-06-23 • via Nuitee
V
veronica • couple • au
10
Great staff , amazing room , wonderful little surprise each night and staff very friendly
Pros:

Friendly helpful staff, great location

Cons:

Pool area nowhere to sit as not enough chairs or just space to dry off but so beautiful the surrounding area of the pool

2026-06-23 • via Nuitee
K
Katarina • solo_traveller • ch
10
Pros:

Nähe zur Playa de la Concha

Cons:

Nichts zu bemängeln

2026-06-23 • via Nuitee
D
Dietmar • couple • de
7
Ausreichend großes Appartement in bester Lage, dürftig ausgestattet, sehr nettes, hilfsbereites Personal
Pros:

Das Appartement hatte eine gute Größe, schöner Balkon, beste Lage.

Cons:

Die Ausstattung war sehr dürftig. Wenig Küchenausstattung , sehr kleiner Tisch( konnte man kaum zu Zeit dran essen) Couch mit Kunststoff Überzug, man musste beim Sitzen etwas unterlegen

2026-06-23 • via Nuitee
D
Diogo • extended_group • pl
9
2026-06-22 • via Nuitee
G
Gauvin • solo_traveller • fr
10
Pros:

L'emplacement est top pour visiter et profiter de la plage .
L'établissement est agréable et le personnel est très serviable.

2026-06-22 • via Nuitee
M
MASAHIRO • couple • jp
6
2026-06-21 • via Nuitee
P
Petra • solo_traveller • de
8
Pros:

Lage ist super, Zimmer sind zweckmäßig und sauber. Frühstück hat auch gepasst.

Cons:

Mir wurden 2,25 EURO ( Minibar) von meinem Konto abgebucht, obwohl ich die Summe am Abreisetag in bar bezahlt habe. Daraufhin habe ich das Hotel über Booking angeschrieben und keine Rückmeldung erhalten. Es sind nur 2,25 Euro, aber es geht um die Sache.

2026-06-21 • via Nuitee
R
Ricardo • couple • nl
6
Prijs kwaliteit verhouding is zoek
Pros:

Dicht bij het strand en op loopafstand van de oude stad

Cons:

Vergane glorie, roest op de radiatoren, kitranden smerig vloer niet stevig, kleine kamer, en vooral kleine badkamer geschikt voor 1 persoon tegelijk

2026-06-21 • via Nuitee
L
Lars • couple • se
9
Bra hotell nära strandprommenaden
Pros:

Hotellet ligger bara två kvarter från stranden, och inom gångavstånd till gamla stan, båda med sina livfulla aktiviteter.
Rummet var stort och rymligt.

Cons:

Rummet kände instängt och hade en underlig doft. Efter några minuter märkte man dock inte av detta.

2026-06-20 • via Nuitee
P
Patricia • solo_traveller • es
8
2026-06-20 • via Nuitee
C
Claudia • couple • au
8
Easy and convenient
Pros:

The location, the view and the space, as well as the breakfast, especially fresh orange juice.

Cons:

Our shower was bit awkward but we did have the option to change but decided to stay

2026-06-19 • via Nuitee
H
Helen • family_with_children • gb
8
Staff were really helpful. Location great. Good value for money.
Pros:

Good value for money. Great location for beach.

2026-06-19 • via Nuitee
A
Agnieszka • solo_traveller • pl
10
2026-06-19 • via Nuitee