Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Delicious breakfast
Cons:
Noise issues
Small room sizes
Cleanliness concerns

Categories

Cleanliness
7.81
Some reviews mentioned dirtiness issues, particularly in the showers and floors.
Service
8.78
Most staff were described as friendly and accommodating.
Location
9.32
Many reviews praised the hotel's fantastic location near the city center and beach.
Room Quality
7.27
Several guests complained about room size and noise issues.
Amenities
8.8
Amenities like breakfast were well-reviewed.
Value for Money
7.26
Some guests felt the price was too high for what was offered.
Food and Beverage
9.31
Breakfast options received very positive remarks.
Overall Experience
8.68
Mixed feedback, but generally positive with a few significant complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 13:58

Property Description

Luxurious Early 20th-Century Building
Experience elegance at Sercotel Europa, located in central San Sebastian. Just 200 meters from La Concha Beach, this historic hotel offers air-conditioned rooms with free WiFi, flat-screen TVs, and work desks.

Classic Décor and Antique Furnishings
Indulge in the charm of classic décor and antique-style furnishings in each room, complete with comfortable armchairs and a spacious work desk.

Prime Location and Nearby Attractions
Conveniently situated near Catedral del Buen Pastor and less than 1 km from Kursaal, Sercotel Europa provides easy access to key landmarks.

Ready to immerse yourself in luxury and history? Book your stay at Sercotel Europa now!

Important information:

Please note that baby cots are only available under request.

Please note, when booking more than 4 rooms, different policies and additional supplements might apply.

Touristic license number: HSS00550.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: EAS

Location

Guest Reviews

8.4
Based on 7377 reviews
Cleanliness: 7.81
Service: 8.78
Location: 9.32
Room Quality: 7.27
Amenities: 8.8
Value for Money: 7.26
Food and Beverage: 9.31
Overall Experience: 8.68
A
Angela • solo_traveller • es
9
Pros:

La ubicación y las instalaciones

Cons:

Desayuno monótono todos los días las mismas preparaciones

2026-08-29 • via Nuitee
R
Robert • couple • at
7
Trotz allem ein Tolles Hotel
Pros:

Sehr Strandnahe und nicht weit von der Innenstadt weg. Das Personal ist sehr freundlich und nett auch an der Rezeption kann man sich nicht beschweren, es wird versucht alle wünsche zu erfüllen.

Cons:

Die Zimmer sind abgewohnt und überall kleine Defekte (Vorhänge zerrissen, die WC-Sitze zu niedrig, Plastik Parkett Boden löst sich ab, Silikon Fugen Brüchig oder defekt.

2026-08-29 • via Nuitee
L
Louise • couple • gb
8
Lovely hotel near the beach
Pros:

Amazing location right near the beach. Great selection for breakfast. Parking just round the corner

2026-08-29 • via Nuitee
S
Sandrine • solo_traveller • fr
7
Très bon emplacement très proche de la plage et des commerces.
Pros:

Proche de la plage et du centre
Très bon petit déjeuner
Personnel très gentil

Cons:

Quelques petites finitions mal faites
Besoin d'un petit rafraîchissement au niveau des peintures (peinture qui s'écaille)
Lit pas assez ferme à notre goût

2026-08-28 • via Nuitee
S
Sarita • solo_traveller • co
10
Pros:

Excelente todo. La ubicación genial. El personal muy atento

2026-08-28 • via Nuitee
R
Robert • family_with_children • at
6
Trotzdem sehr nett und gute Unterkunft
Pros:

Die Lage war "super" ,eine Straße weg vom Strand weg.
Das frühstück war eher sehr übersichtlich und jeden Tag das gleich:(

Cons:

Frühstück hätte besser sein können aber man kann ja in die Umgebung ausweichen da gibt es gute alternativen

2026-08-27 • via Nuitee
J
JEAN • couple • fr
8
2026-08-25 • via Nuitee
P
Paulo • family_with_children • pt
10
Estadia de cidade com praia incluida
Pros:

Localização do hotel excelente, muito próximo da praia, próximo do centro da cidade. Tem acordo com garagem onde se pode estacionar o carro. Funcionários muito simpáticos e prestáveis. Bom pequeno almoço.

Cons:

Nada a assinalar.

2026-08-25 • via Nuitee
C
Carlo • couple • it
6
2026-08-25 • via Nuitee
O
Olha • couple • ch
9
2026-08-25 • via Nuitee
S
Sabina • couple • se
8
Pros:

Perfekt läge. Trevlig mycket hjälpsam man i receptionen. Mycket bra frukost. Helt ok standard på rummet.

Cons:

Fler garageplatser eller i området. Fullt i garaget. Vi fick gå en bit och betala för parkeringen men det är högsäsong så förståeligt.

2026-08-25 • via Nuitee
D
Dick • couple • nl
9
Pros:

Service personeel

Cons:

Geen opmerkingen

2026-08-25 • via Nuitee
S
Serhiienko • solo_traveller • ua
6
2026-08-25 • via Nuitee
A
agata • solo_traveller • es
6
2026-08-25 • via Nuitee
G
Guido • couple • it
9
Pros:

La gentilezza dello staff e la posizione centralissima con parcheggio a 150m

2026-08-24 • via Nuitee
B
Brigitte • couple • au
4
The location was amazing it was really close to the beach and an easy walk around San Sebastián. However the room was no
Pros:

The location was amazing and the staff were very polite and helpful.

Cons:

The room was very small and the ceiling have cracks everywhere. The toilet was broken and made a noise all day and night. There was a duvet provided in the cupboard but no cover and it was folded in a plastic bag.

2026-08-24 • via Nuitee
M
MARTA TERESA • solo_traveller • es
9
Pros:

ubicacion y amplitud de habitacion

2026-08-24 • via Nuitee
J
Jacob • family_with_children • nl
8
Je loopt in twee minuten naar het strand,
Pros:

De locatie is top, je loopt in twee minuten naar het strand! Heerlijk ontbijt. Fijne faciliteiten zoals airco en minibar.

Cons:

De prijs was hoog, maar dat zal te maken hebben met de locatie.

2026-08-24 • via Nuitee
G
Gillian • couple • ie
8
2026-08-24 • via Nuitee
L
Lombroni • couple • ar
8
Cons:

El departamento estaba muy lindo y
Amplio cómodo con todo lo necesario. Pero al edificio que no es en el hotel mismo es a la vuelta le falta mucha mantenciion y limpieza de espacios comunes .
El personal algunos no tan atentos jaj

2026-08-24 • via Nuitee