Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Delicious breakfast
Cons:
Noise issues
Small room sizes
Cleanliness concerns

Categories

Cleanliness
7.81
Some reviews mentioned dirtiness issues, particularly in the showers and floors.
Service
8.78
Most staff were described as friendly and accommodating.
Location
9.32
Many reviews praised the hotel's fantastic location near the city center and beach.
Room Quality
7.27
Several guests complained about room size and noise issues.
Amenities
8.8
Amenities like breakfast were well-reviewed.
Value for Money
7.26
Some guests felt the price was too high for what was offered.
Food and Beverage
9.31
Breakfast options received very positive remarks.
Overall Experience
8.68
Mixed feedback, but generally positive with a few significant complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 13:58

Property Description

Luxurious Early 20th-Century Building
Experience elegance at Sercotel Europa, located in central San Sebastian. Just 200 meters from La Concha Beach, this historic hotel offers air-conditioned rooms with free WiFi, flat-screen TVs, and work desks.

Classic Décor and Antique Furnishings
Indulge in the charm of classic décor and antique-style furnishings in each room, complete with comfortable armchairs and a spacious work desk.

Prime Location and Nearby Attractions
Conveniently situated near Catedral del Buen Pastor and less than 1 km from Kursaal, Sercotel Europa provides easy access to key landmarks.

Ready to immerse yourself in luxury and history? Book your stay at Sercotel Europa now!

Important information:

Please note that baby cots are only available under request.

Please note, when booking more than 4 rooms, different policies and additional supplements might apply.

Touristic license number: HSS00550.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: EAS

Location

Guest Reviews

8.4
Based on 7377 reviews
Cleanliness: 7.81
Service: 8.78
Location: 9.32
Room Quality: 7.27
Amenities: 8.8
Value for Money: 7.26
Food and Beverage: 9.31
Overall Experience: 8.68
J
Jordan • couple • de
9
Perfekte Lage!
2026-10-24 • via Nuitee
M
MIRIAM EDITH • couple • ar
9
Muy buen hotel y su ubicación
Pros:

La ubicación muy buena, el desayuno lo mismo y el personal muy servicial.

Cons:

No tengo nada que objetar

2026-10-24 • via Nuitee
E
Eric • couple • fr
7
2026-10-24 • via Nuitee
A
Andres • solo_traveller • us
7
It was a nice enough place in a great part of town, but the room felt too small.
Pros:

Very friendly and helpful staff. They were very accommodating with my dog. Its in a great part of town.

Cons:

The room was incredibly small, as in a barely had room to walk around between the bed and the suitcase. The bathroom was also very tiny and uncomfortable.

2026-10-24 • via Nuitee
A
Andrea • couple • ar
9
Pros:

Ubicación

Cons:

Nada

2026-10-23 • via Nuitee
G
Gloria Solsona • couple • es
8
2026-10-23 • via Nuitee
A
Anja • couple • es
7
Goed geslapen. In het centrum
Pros:

Goeie lokatie. Aardige man bij de receptie.

Cons:

Weinig bijzonders aan.

2026-10-22 • via Nuitee
N
nicholas • couple • gb
8
We would stay here again.
Pros:

Location

Cons:

Nothing

2026-10-21 • via Nuitee
E
Emil • couple • au
10
Of all the cities we visited, San Sebastián was the highlight of our trip. The hotel was comfortable and staff at the re
Pros:

Close to the beach, shopping facilities close by and centrally located to the old town.

Cons:

Nothing really stood out. The room was a decent size and good value for money.

2026-10-21 • via Nuitee
O
Oliver • couple • us
10
2026-10-21 • via Nuitee
F
Frank • extended_group • ie
9
Great value hotel in a great location
Pros:

Old world style outside , modern feel inside

Cons:

Shower in bathroom a bit old fashioned

2026-10-21 • via Nuitee
D
David • extended_group • gb
8
Nice hotel close to the beach and a short walk to the bars and restaurants
Pros:

Functional, great location, quick check in and out .

Cons:

Breakfast a bit disorganised/ sparse

2026-10-20 • via Nuitee
E
Enrique • solo_traveller • ar
10
2026-10-20 • via Nuitee
C
Carolina • couple • cl
8
2026-10-20 • via Nuitee
E
Elizabeth • extended_group • pe
10
Excelente y muy céntrico
Pros:

El alojamiento nos encantó, la ubicación muy céntrica, camas muy cómodas, baño amplio y buen clóset, desayuno estuvo bueno y variado, la atención de los recepcionistas excelente…. De todas maneras regreso

2026-10-19 • via Nuitee
A
Alina • extended_group • br
10
Perfeito em tudo , voltaria
Pros:

Tudo

2026-10-19 • via Nuitee
J
Jali • couple • fi
9
2026-10-19 • via Nuitee
A
Andrey • couple • us
6
2026-10-19 • via Nuitee
I
Izaskun • couple • es
10
2026-10-19 • via Nuitee
J
JOSE JAVIER • couple • es
10
Estuvimos muy bien situados
Pros:

Muy buena la situación

Cons:

Habitación interior muy oscura

2026-10-19 • via Nuitee