Sercotel Hotel Europa

Hotels
•
Sercotel Hoteles
8.4 (6625 reviews)
San Martín, 52- ( Reception C/ Triunfo 5) , San Sebastián , es

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Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Delicious breakfast
Cons:
Noise issues
Small room sizes
Cleanliness concerns

Categories

Cleanliness
7.81
Some reviews mentioned dirtiness issues, particularly in the showers and floors.
Service
8.78
Most staff were described as friendly and accommodating.
Location
9.32
Many reviews praised the hotel's fantastic location near the city center and beach.
Room Quality
7.27
Several guests complained about room size and noise issues.
Amenities
8.8
Amenities like breakfast were well-reviewed.
Value for Money
7.26
Some guests felt the price was too high for what was offered.
Food and Beverage
9.31
Breakfast options received very positive remarks.
Overall Experience
8.68
Mixed feedback, but generally positive with a few significant complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 13:58

Property Description

Luxurious Early 20th-Century Building
Experience elegance at Sercotel Europa, located in central San Sebastian. Just 200 meters from La Concha Beach, this historic hotel offers air-conditioned rooms with free WiFi, flat-screen TVs, and work desks.

Classic Décor and Antique Furnishings
Indulge in the charm of classic décor and antique-style furnishings in each room, complete with comfortable armchairs and a spacious work desk.

Prime Location and Nearby Attractions
Conveniently situated near Catedral del Buen Pastor and less than 1 km from Kursaal, Sercotel Europa provides easy access to key landmarks.

Ready to immerse yourself in luxury and history? Book your stay at Sercotel Europa now!

Important information:

Please note that baby cots are only available under request.

Please note, when booking more than 4 rooms, different policies and additional supplements might apply.

Touristic license number: HSS00550.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: EAS

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible at a location nearby (reservation is not possible) and costs EUR 25 per day.

Location

Guest Reviews

8.4
Based on 6625 reviews
Cleanliness: 7.81
Service: 8.78
Location: 9.32
Room Quality: 7.27
Amenities: 8.8
Value for Money: 7.26
Food and Beverage: 9.31
Overall Experience: 8.68
B
barres • couple • fr
7
Moyen mais bien pour le prix
Pros:

Super prix pour ce séjour

Cons:

Équipements un peu moyen

2026-02-14 • via Nuitee
A
arturo • extended_group • es
10
Agradable
Pros:

Ubicación

Cons:

Cafeteria cerrada

2026-02-14 • via Nuitee
V
VICENTE • solo_traveller • es
6
2026-02-14 • via Nuitee
A
Andrea CB • couple • ma
10
2026-02-13 • via Nuitee
M
MICHEL • couple • fr
10
Pros:

Hotel très sympathique bien placé bon petit déjeuner
Super on recommande vivement

2026-02-13 • via Nuitee
F
Franck • couple • fr
8
Pros:

l’emplacement personnel agréable et professionnel

Cons:

l’insonorisation de la chambre

2026-02-13 • via Nuitee
B
Bolies • couple • es
10
2026-02-13 • via Nuitee
M
Miguel • couple • pt
10
2026-02-13 • via Nuitee
G
Gilles • couple • fr
10
Une fois passée et appréhender la rudesse des Basques Catalans Espagnols (cela fait beaucoup en tètes dures), si vous ar
Pros:

L’emplacement

2026-02-12 • via Nuitee
U
Unai • solo_traveller • ie
10
2026-02-12 • via Nuitee
G
Giuseppe • couple • it
10
Pros:

Tutto

2026-02-12 • via Nuitee
B
Barneix borde • family_with_children • fr
9
2026-02-12 • via Nuitee
F
Flous • couple • fr
8
Pros:

Très bien

2026-02-12 • via Nuitee
R
Robert • couple • gb
9
Great location - easy walk to old town and shops
Pros:

Location, good value

Cons:

Expensive parking nearby at 25euros per day

2026-02-12 • via Nuitee
I
iciar • couple • es
8
2026-02-12 • via Nuitee
M
Maria • couple • es
7
Pros:

La ubicación

Cons:

La bañera, muy incómoda.

2026-02-11 • via Nuitee
C
Carla • extended_group • fr
9
2026-02-11 • via Nuitee
J
JORDAN • couple • fr
10
Pros:

Le personnel était adorable.
La chambre supérieure spacieuse et confortable.
La chambre était équipée de plusieurs fenêtres c'était très agréable avec une vue sur la mer sur un côté

2026-02-11 • via Nuitee
L
LAETITIA • family_with_children • fr
8
Hôtel agréable et très bien placé
Pros:

Personnel tres sympa
Chambre bien agencée et équipement parfait

Cons:

Très peu insonorisé

2026-02-11 • via Nuitee
J
Jelle • couple • nl
10
Fantastisch, een aanrader
Pros:

Heel vriendelijk personeel, mooie kamer, superligging vlakbij zee en strand.

2026-02-11 • via Nuitee