Sercotel Hotel Europa

Hotels
•
Sercotel Hoteles
8.4 (6625 reviews)
San Martín, 52- ( Reception C/ Triunfo 5) , San Sebastián , es

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Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Delicious breakfast
Cons:
Noise issues
Small room sizes
Cleanliness concerns

Categories

Cleanliness
7.81
Some reviews mentioned dirtiness issues, particularly in the showers and floors.
Service
8.78
Most staff were described as friendly and accommodating.
Location
9.32
Many reviews praised the hotel's fantastic location near the city center and beach.
Room Quality
7.27
Several guests complained about room size and noise issues.
Amenities
8.8
Amenities like breakfast were well-reviewed.
Value for Money
7.26
Some guests felt the price was too high for what was offered.
Food and Beverage
9.31
Breakfast options received very positive remarks.
Overall Experience
8.68
Mixed feedback, but generally positive with a few significant complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 13:58

Property Description

Luxurious Early 20th-Century Building
Experience elegance at Sercotel Europa, located in central San Sebastian. Just 200 meters from La Concha Beach, this historic hotel offers air-conditioned rooms with free WiFi, flat-screen TVs, and work desks.

Classic Décor and Antique Furnishings
Indulge in the charm of classic décor and antique-style furnishings in each room, complete with comfortable armchairs and a spacious work desk.

Prime Location and Nearby Attractions
Conveniently situated near Catedral del Buen Pastor and less than 1 km from Kursaal, Sercotel Europa provides easy access to key landmarks.

Ready to immerse yourself in luxury and history? Book your stay at Sercotel Europa now!

Important information:

Please note that baby cots are only available under request.

Please note, when booking more than 4 rooms, different policies and additional supplements might apply.

Touristic license number: HSS00550.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: EAS

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible at a location nearby (reservation is not possible) and costs EUR 25 per day.

Location

Guest Reviews

8.4
Based on 6625 reviews
Cleanliness: 7.81
Service: 8.78
Location: 9.32
Room Quality: 7.27
Amenities: 8.8
Value for Money: 7.26
Food and Beverage: 9.31
Overall Experience: 8.68
M
Mª Jose • family_with_children • es
8
Pros:

La ubicación excelente.

Cons:

El baño con bañera. No tiene ducha.

2026-04-04 • via Nuitee
S
Simao • couple • fr
7
Cons:

Litierie et rue trop bruyante

2026-04-04 • via Nuitee
M
Marta • extended_group • es
10
Estancia muy buen: situación perfecta, personal muy amable y habitaciones completas.
Pros:

Todo perfecto: ubicación, personal, habitaciones…

Cons:

Algo de calor en la habitación y para mi gusta almohadas incómodas.

2026-04-04 • via Nuitee
B
Beatriz • couple • es
10
Pros:

Muy limpio , Bien de tamaño.
La ubicación perfecta, a una manzana de la playa de la Concha.
Recomiendo al 100.

2026-04-04 • via Nuitee
J
JACKY • couple • fr
8
Bon hotel
Pros:

Emplacement et calme

2026-04-04 • via Nuitee
G
Gabriel • couple • es
10
2026-04-03 • via Nuitee
I
ILIAS • couple • gr
9
2026-04-03 • via Nuitee
M
mariagtt • extended_group • es
7
Correctto
Pros:

Muy buena ubicación y desayuno completo.

Cons:

La conexión a la wifi muy floja.

2026-04-03 • via Nuitee
I
Isabelle • couple • fr
8
2026-04-03 • via Nuitee
C
Cristina • couple • es
8
2026-04-03 • via Nuitee
M
MIREN ITXASO • couple • es
8
Pros:

Localización, tranquilidad y amabilidad.

Cons:

Nada

2026-04-02 • via Nuitee
J
James • couple • us
8
2026-04-02 • via Nuitee
M
María José • couple • es
10
Pros:

Cercanía a la playa

Cons:

La no reposición de útiles de aseo

2026-04-02 • via Nuitee
C
Claudio • solo_traveller • es
8
2026-04-02 • via Nuitee
B
BURCU • solo_traveller • es
10
2026-04-02 • via Nuitee
R
ryohei • solo_traveller • es
7
2026-04-02 • via Nuitee
J
Jose • couple • es
10
Idónea
Pros:

Muy céntrico y todo perfecto

Cons:

Falta un sistema de aspiración en el baño, cuando te ducha se queda todo empañado

2026-04-02 • via Nuitee
B
Baez • couple • us
6
2026-04-02 • via Nuitee
J
Juan Carlos • couple • es
10
Tranquilidad
Pros:

El alojamiento estaba bien situado cerca de la Concha.

Cons:

El aparcamiento

2026-04-02 • via Nuitee
F
Frank • solo_traveller • nl
8
Locatie is prima met prima ontbijt
Pros:

Locatie

Cons:

Veel herrie buiten

2026-04-01 • via Nuitee