Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Delicious breakfast
Cons:
Noise issues
Small room sizes
Cleanliness concerns

Categories

Cleanliness
7.81
Some reviews mentioned dirtiness issues, particularly in the showers and floors.
Service
8.78
Most staff were described as friendly and accommodating.
Location
9.32
Many reviews praised the hotel's fantastic location near the city center and beach.
Room Quality
7.27
Several guests complained about room size and noise issues.
Amenities
8.8
Amenities like breakfast were well-reviewed.
Value for Money
7.26
Some guests felt the price was too high for what was offered.
Food and Beverage
9.31
Breakfast options received very positive remarks.
Overall Experience
8.68
Mixed feedback, but generally positive with a few significant complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 13:58

Property Description

Luxurious Early 20th-Century Building
Experience elegance at Sercotel Europa, located in central San Sebastian. Just 200 meters from La Concha Beach, this historic hotel offers air-conditioned rooms with free WiFi, flat-screen TVs, and work desks.

Classic Décor and Antique Furnishings
Indulge in the charm of classic décor and antique-style furnishings in each room, complete with comfortable armchairs and a spacious work desk.

Prime Location and Nearby Attractions
Conveniently situated near Catedral del Buen Pastor and less than 1 km from Kursaal, Sercotel Europa provides easy access to key landmarks.

Ready to immerse yourself in luxury and history? Book your stay at Sercotel Europa now!

Important information:

Please note that baby cots are only available under request.

Please note, when booking more than 4 rooms, different policies and additional supplements might apply.

Touristic license number: HSS00550.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: EAS

Location

Guest Reviews

8.4
Based on 7377 reviews
Cleanliness: 7.81
Service: 8.78
Location: 9.32
Room Quality: 7.27
Amenities: 8.8
Value for Money: 7.26
Food and Beverage: 9.31
Overall Experience: 8.68
K
kimura • solo_traveller • jp
8
2026-09-19 • via Nuitee
J
JESUS • solo_traveller • es
10
Pros:

Excelente atención y ubicación. Todo a un paso
Siempre que voy, repito.

2026-09-19 • via Nuitee
L
Lynelle • solo_traveller • ca
7
Great location , hotel itself is getting tired.
Pros:

Location was excellent .

Cons:

Rooms are EXTREMELY small. Very few hangers in rooms. Staff says hotel is so booked they have no time for repairs or maintenance. Place needs attention. Breakfast service was great , while there is no cooking kitchen - all food is re heated with microwave.

2026-09-19 • via Nuitee
N
Nicole • couple • ch
5
Kein gutes Preis-/Leistungsverhältnis
Pros:

Gute Lage wenn man schnell am Strand sein möchte

Cons:

Zimmer sehr klein, schlechte Betten (wackelig) und Badezimmer in den Ecken nicht geputzt.

2026-09-18 • via Nuitee
J
Jaime • extended_group • us
9
2026-09-17 • via Nuitee
A
ALAN • solo_traveller • tr
7
Konum iyi, banyo fena
Pros:

Konumu cok iyi, her yere yuruyorsunuz, resepsiyon alakalı ve iyi insanlar

Cons:

Klozet duvara sıfır ve oturamiyorsunuz, yan oturmak zorundasınız. Islak mayolarınizı kapali alanda kurutmanız gerekiyor ve kurumuyor dogal olarak

Restoran personeli fazlaca ukala, soru sordugunuzda kibar cevaplar alamıyorsunuz.

2026-09-17 • via Nuitee
M
Mackie • couple • gb
8
We intend to revisit every 2 yr……
Pros:

Location is great & staff relaxed & multi linguistic

Cons:

All good

2026-09-17 • via Nuitee
S
Sandra • solo_traveller • br
9
Pros:

Da gentileza da recepção e da localização. Próximo a tudo de interesse.

2026-09-17 • via Nuitee
柳田 • couple • jp
8
2026-09-17 • via Nuitee
F
Florencia • couple • ar
8
Mal diseñado
Pros:

Muy buena ubicación, a metros de la playa y el personal muy amable

Cons:

La pieza es chica, pero no es tan grave, ahora el baño no tiene sentido.. es muy chico, incomodo y tiene una columna en el medio, tenia que entrar de costado porque sino no pasas (no siendo una persona con sobrepeso..)

2026-09-16 • via Nuitee
F
Francisca • solo_traveller • cl
8
Pros:

La ubicación! Inmejorable

Cons:

La habitación no estaba 100% limpia. Faltaba limpieza sobretodo en el suelo.

2026-09-16 • via Nuitee
J
JP • family_with_children • gb
8
great value, helpful staff, great location
Pros:

breakast was very good. Was allowed to check in early which was great. Superb location

Cons:

room was a little snug and could do with some updating

2026-09-16 • via Nuitee
N
Natalie • family_with_children • au
7
2026-09-15 • via Nuitee
F
fabiana • family_with_children • br
10
Excelente
Pros:

Camas confortáveis

Cons:

Nada

2026-09-15 • via Nuitee
A
Ann • couple • gb
7
A good base to walk around in San Sebastián
Pros:

Great location, comfy bed and good shower. Lovely breakfast.

Cons:

Air conditioning was noisy and not very effective. Room was a bit small for a double.

2026-09-15 • via Nuitee
M
Michael • couple • us
10
2026-09-14 • via Nuitee
K
Karin • couple • li
5
2026-09-14 • via Nuitee
C
Carlo • couple • it
5
Not worth the price they ask
Pros:

Location, cheap breakfast buffet

Cons:

Old need an obvious renovation, small room could not even open the luggage, sleep bad as my room on a street and window not sound proof, when buses and cars pass by the floor is shacking / trembling, price paid too high

2026-09-14 • via Nuitee
J
James • solo_traveller • us
9
2026-09-13 • via Nuitee
T
tomoki • couple • jp
7
Pros:

ビーチや旧市街、バスターミナルから近いこと。

2026-09-12 • via Nuitee