Atlantis Hotel Melbourne

Hotels
8.3 (13330 reviews)
300 Spencer Street , Melbourne , au

Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Spacious rooms
Good value for money
Cons:
Cleanliness issues
Limited breakfast options
Basic room amenities

Categories

Cleanliness
7.88
Cleanliness issues were raised regarding room odors and maintenance.
Service
8.85
Staff were friendly and helpful, enhancing the overall experience.
Location
9.39
Great location near public transport and attractions.
Room Quality
7.84
Rooms reviewed as basic and dated, but spacious.
Amenities
7.87
Basic facilities provided, but lacking essential items like a microwave.
Value for Money
8.83
Good value for the price considering location and room size.
Food and Beverage
6.88
Breakfast options were limited and not satisfying.
Overall Experience
8.85
Overall good experience with room for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-18 11:55

Property Description

Convenient Location
Located in Melbourne CBD, Atlantis Hotel is within walking distance to major attractions and public transportation, making it the perfect base for exploring the city.

Modern Amenities
Enjoy the comfort of air-conditioned rooms with flat-screen TVs, refrigerators, and safety deposit boxes. The modern bathrooms are equipped with complimentary toiletries and some rooms offer stunning city views.

Leisure Facilities
Relax in the heated indoor swimming pool or stay active in the well-equipped fitness centre. Let the tour desk help you plan your adventures while the hotel takes care of your luggage and laundry needs.

Experience the best of Melbourne at Atlantis Hotel. Book your stay now!

Important information:

Please note that Atlantis Hotel requires full payment upon check in.

Please note that there is a 2% charge when you pay with an American Express credit card.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: MEL

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs AUD 25 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for AUD 10 per person per night when using an available cot.
    People no matter the age stay for AUD 40 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.3
Based on 13330 reviews
Cleanliness: 7.88
Service: 8.85
Location: 9.39
Room Quality: 7.84
Amenities: 7.87
Value for Money: 8.83
Food and Beverage: 6.88
Overall Experience: 8.85
K
Keagan family_with_children au
8
2026-07-18 via Nuitee
H
HUAN couple au
9
2026-07-18 via Nuitee
R
Rory solo_traveller au
8
Spacious, comfy room near SC
Pros:

Great location near Southern Cross and public transport. Spacious, comfy room. Friendly staff. Plenty of food and sightseeing options nearby/accessible by PT.

2026-07-18 via Nuitee
M
Magdalena couple au
7
2026-07-18 via Nuitee
R
Robert solo_traveller au
9
Pros:

Clean quiet

Cons:

Nothing

2026-07-18 via Nuitee
K
Karen family_with_children au
10
Pros:

I was pleasantly surprised how good this hotel is. Great value for money, friendly professional staff who were very helpful and welcoming. I cannot fault this hotel, the location is great and will definitely book again soon. Highly recommended, thank you for a lovely few days in Melbourne.

Cons:

N/A

2026-07-18 via Nuitee
J
jonathan solo_traveller au
10
Great hotel as always.
Pros:

Great place to stay as always.nice bed.warm room.nice view.great staff too.i always stay here when im in melbourne.thank you.

Cons:

Nothing except i had issue with the bathroom sink,but a staff member soon fixed it.10 out of 10 for him.thanks.also he showed me how to work the aircon too.thanks.

2026-07-18 via Nuitee
B
Björn couple de
8
Pros:

Sehr gute Lage. Ideal für Zetrum, Marvel Stadium und Southern Cross für Flughafentransport.

Cons:

Schlechte TV Ausstattung

2026-07-18 via Nuitee
R
richard solo_traveller au
8
Pros:

Perfect kocaf, clean and good gym/pool

2026-07-17 via Nuitee
J
jd solo_traveller au
8
2026-07-17 via Nuitee
H
Hamish solo_traveller au
8
2026-07-17 via Nuitee
P
Parwaiz couple nz
6
2026-07-17 via Nuitee
K
Kevin couple au
10
Clean hotel with nice staff. Very well located to Southern Cross Stationand the city tram network.
Pros:

Breakfast was served in a dining room which has a nice ambience and the staff were particularly good. Continental breakfast was as described. Coffee was very good.

Cons:

Bed was so so.
Really cannot fault anything else.

2026-07-17 via Nuitee
R
Rosemarie couple au
10
My go to stay when I visit Melbourne. Luv the place.
Pros:

Convenient, relaxing and clean

Cons:

Nothing I didn’t like

2026-07-17 via Nuitee
S
Sabir solo_traveller pk
8
It was good and comfortable
Pros:

Good

Cons:

Good

2026-07-17 via Nuitee
D
Debbie couple au
10
Very good value for money. Very clean and spacious room
Pros:

Very clean, great location near Southern Cross Station

2026-07-17 via Nuitee
A
Axel solo_traveller de
6
Place needs some fixing up
Pros:

In the CBD very close to Southern Cross Station

Cons:

The room I got given was on a floor that must have recently had some serious water damage. It was uninhabitable. The room stank of wet carpet, as did the entire floor. An industrial fan was put up in the hallway in an attempt to ventilate damp air into the staircase of the building.
The staff were helpful and provided me with a room on another level when I complained, although their first suggestion was they’d send someone to “freshen up” the room.
The replacement room I got was fine apart from a broken window blind.

2026-07-17 via Nuitee
D
Deb family_with_children au
8
2026-07-17 via Nuitee
T
Travelbugtwin solo_traveller au
8
Great location for exploring Melbourne
Pros:

Great location, close to transportation and Skybus, spacious, clean rooms, comfortable beds, great value buffet breakfast. Wonderful, friendly reception staff, easy check in and departure. Safe and recommended for solo female traveler.

Cons:

Experienced excessive noise from hotel corridor, city view room had no blackout curtains and unreliable wifi.

2026-07-16 via Nuitee
G
Gregory couple au
9
Great location. Close to trams and train station. Close to Korea town.
Pros:

The location was great. The room was a good size. Value for money.

Cons:

My only gripe was having to pay for parking.

2026-07-16 via Nuitee