Atlantis Hotel Melbourne

Hotels
8.3 (12146 reviews)
300 Spencer Street , Melbourne , au

Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Spacious rooms
Good value for money
Cons:
Cleanliness issues
Limited breakfast options
Basic room amenities

Categories

Cleanliness
7.88
Cleanliness issues were raised regarding room odors and maintenance.
Service
8.85
Staff were friendly and helpful, enhancing the overall experience.
Location
9.39
Great location near public transport and attractions.
Room Quality
7.84
Rooms reviewed as basic and dated, but spacious.
Amenities
7.87
Basic facilities provided, but lacking essential items like a microwave.
Value for Money
8.83
Good value for the price considering location and room size.
Food and Beverage
6.88
Breakfast options were limited and not satisfying.
Overall Experience
8.85
Overall good experience with room for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-18 11:55

Property Description

Convenient Location
Located in Melbourne CBD, Atlantis Hotel is within walking distance to major attractions and public transportation, making it the perfect base for exploring the city.

Modern Amenities
Enjoy the comfort of air-conditioned rooms with flat-screen TVs, refrigerators, and safety deposit boxes. The modern bathrooms are equipped with complimentary toiletries and some rooms offer stunning city views.

Leisure Facilities
Relax in the heated indoor swimming pool or stay active in the well-equipped fitness centre. Let the tour desk help you plan your adventures while the hotel takes care of your luggage and laundry needs.

Experience the best of Melbourne at Atlantis Hotel. Book your stay now!

Important information:

Please note that Atlantis Hotel requires full payment upon check in.

Please note that there is a 2% charge when you pay with an American Express credit card.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: MEL

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs AUD 25 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for AUD 10 per person per night when using an available cot.
    People no matter the age stay for AUD 40 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.3
Based on 12146 reviews
Cleanliness: 7.88
Service: 8.85
Location: 9.39
Room Quality: 7.84
Amenities: 7.87
Value for Money: 8.83
Food and Beverage: 6.88
Overall Experience: 8.85
M
Megan couple ie
9
A super hotel in central Melbourne!
Pros:

Such a lovely hotel in Melbourne. The rooms were so clean and the hotel had a great gym and pool.

Cons:

The sauna did not work during our stay!

2026-02-14 via Nuitee
K
Kim family_with_children au
10
2026-02-14 via Nuitee
F
Fariz couple au
10
2026-02-14 via Nuitee
A
ana couple au
9
Pros:

Beds were very comfortable and soft

Cons:

The gym was very small, it didn’t have any weights. Not a big deal but i was planning to do a bit of exercise and i couldn’t.

2026-02-14 via Nuitee
L
Lefty family_with_children gb
10
2026-02-13 via Nuitee
K
Kat solo_traveller gb
9
2026-02-13 via Nuitee
J
Jennifer family_with_children nz
8
Pros:

Very handy to Trams and City. Hotel good reasonable price with everything you need.

Cons:

Nothing really

2026-02-13 via Nuitee
K
kevin family_with_children au
10
2026-02-13 via Nuitee
R
Rachel couple au
10
Fantastic stay for good price. Great location. Clean room.
Pros:

Close to everything.

Cons:

Breakfast not included in price

2026-02-13 via Nuitee
K
Karla couple au
10
2026-02-13 via Nuitee
J
John family_with_children au
7
Good location
Pros:

Good location, reasonable price during AO

Cons:

Basic bathroom

2026-02-13 via Nuitee
D
Declan solo_traveller au
8
A great location in the Docklands close to so many cafes and restaurants
Pros:

This was my 9th time staying here and again it gave me all I needed for 1 night. A bed, a bathroom, and a great location in the cbd close to so much public transport & cafes

Cons:

The staff member said my room number out a bit loud. I don’t have anyone after me, but I’ve been told hotel staff are trained to not say room numbers out loud

2026-02-13 via Nuitee
J
jonathan family_with_children au
10
Overnight trip.
Pros:

Great room as always.same with location,tram just down from hotel n around corner.great staff.had a small mishap with my keys locked in my suitcase so this staff member got lock off so I got my keys back.so helpful and kind.i give him 10 out of 10 for the help.thank you.

Cons:

Nothing.

2026-02-13 via Nuitee
S
Sangeetha solo_traveller au
10
It was worth the money, clean and very close to the railway station.
Pros:

Cleanliness

Cons:

-

2026-02-13 via Nuitee
L
LI SA M family_with_children au
10
Pros:

Friendly reception staff, great location opp Southern Cross Station. Trams stops. Restaurants. Walking distance to everything in Melbourne city. Definitely stay again.

2026-02-12 via Nuitee
G
Gretta family_with_children au
10
Pros:

We have stayed here many times before. Location excellent, friendly staff and well priced rooms.

Cons:

Beds are a bit average

2026-02-12 via Nuitee
K
Kerrie Evans family_with_children au
8
Pros:

Location and pool

Cons:

Nothing

2026-02-12 via Nuitee
G
Gretta family_with_children au
10
2026-02-12 via Nuitee
A
Ana Maria couple fr
9
Perfect stay
Pros:

The room was recently redone, spacious and clean. The location was perfect, just in front of the tram but not noisy.

Cons:

All was great.

2026-02-12 via Nuitee
G
günther couple at
9
2026-02-12 via Nuitee