Atlantis Hotel Melbourne

Hotels
8.3 (13220 reviews)
300 Spencer Street , Melbourne , au

Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Spacious rooms
Good value for money
Cons:
Cleanliness issues
Limited breakfast options
Basic room amenities

Categories

Cleanliness
7.88
Cleanliness issues were raised regarding room odors and maintenance.
Service
8.85
Staff were friendly and helpful, enhancing the overall experience.
Location
9.39
Great location near public transport and attractions.
Room Quality
7.84
Rooms reviewed as basic and dated, but spacious.
Amenities
7.87
Basic facilities provided, but lacking essential items like a microwave.
Value for Money
8.83
Good value for the price considering location and room size.
Food and Beverage
6.88
Breakfast options were limited and not satisfying.
Overall Experience
8.85
Overall good experience with room for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-18 11:55

Property Description

Convenient Location
Located in Melbourne CBD, Atlantis Hotel is within walking distance to major attractions and public transportation, making it the perfect base for exploring the city.

Modern Amenities
Enjoy the comfort of air-conditioned rooms with flat-screen TVs, refrigerators, and safety deposit boxes. The modern bathrooms are equipped with complimentary toiletries and some rooms offer stunning city views.

Leisure Facilities
Relax in the heated indoor swimming pool or stay active in the well-equipped fitness centre. Let the tour desk help you plan your adventures while the hotel takes care of your luggage and laundry needs.

Experience the best of Melbourne at Atlantis Hotel. Book your stay now!

Important information:

Please note that Atlantis Hotel requires full payment upon check in.

Please note that there is a 2% charge when you pay with an American Express credit card.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: MEL

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs AUD 25 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for AUD 10 per person per night when using an available cot.
    People no matter the age stay for AUD 40 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.3
Based on 13220 reviews
Cleanliness: 7.88
Service: 8.85
Location: 9.39
Room Quality: 7.84
Amenities: 7.87
Value for Money: 8.83
Food and Beverage: 6.88
Overall Experience: 8.85
O
Oldham solo_traveller au
9
2026-06-28 via Nuitee
M
Mahmoud solo_traveller ae
10
Pros:

Location & view

Cons:

N/ A

2026-06-27 via Nuitee
D
Drw2001 family_with_children au
10
2026-06-27 via Nuitee
G
Gwen family_with_children au
9
Very accomodating for everything. Our room was free and they booked us in straight away. Hours before check in time.
Pros:

Central to all transport with easy access to centre. Walking distance from Southern Cross Station.

Cons:

No complaints

2026-06-27 via Nuitee
A
Angela couple au
10
Great hotel convenient location clean company friendly service perfect
Pros:

Friendly clean convenient

Cons:

Nothing

2026-06-27 via Nuitee
N
Nicole family_with_children au
10
Pros:

Repeat customer of Atlantis Hotel. Great location and staff always friendly.
Rooms are spacious and clean, very comfortable beds and excellent shower

2026-06-27 via Nuitee
M
Melissa family_with_children au
4
Simple
Pros:

Location and kids loved pool

Cons:

The fact my sleep was interrupted by a lady screaming and banging on walls then a man yelling
An alarm that went on for a long period. When I called the desk was told they were coming to check.
Apartment had no lounge

2026-06-27 via Nuitee
J
John solo_traveller au
8
ok
Pros:

Quiet and comfortable bed.

Cons:

The fridge was warm????? Also the bathroom sink ran hot water first up regardless of whether I had used it before recently. However the shower was just warm even without the cold water on.
I stay reasonably regularly and this was my worst experience. Room 501 I think. I did mention it to the staff on checking out.

2026-06-26 via Nuitee
V
Vivienne solo_traveller au
10
Pros:

Staff - clean towels each day - exceptional cleanliness- location - breakfast 👌 ease of booking - baggage storage until book in time.

Cons:

Having to leave

2026-06-26 via Nuitee
K
Kelvin solo_traveller gb
7
Pros:

Fantastic location within the CBD, and excellent value for money.
Convenient for on site car parking.

Cons:

Little basic in the room, and TV was difficult to connect to for personal devices and Netflix etc

2026-06-26 via Nuitee
M
McFee couple au
10
Cons:

Room was too hot, hard to work air con.

2026-06-26 via Nuitee
P
Peter couple au
9
Pros:

Location price

Cons:

.

2026-06-26 via Nuitee
S
Sheena solo_traveller au
9
2026-06-26 via Nuitee
J
Julie couple au
10
Handy location after getting off sky bus and train the next morning.
Pros:

Clean and comfortable, good breakfast

Cons:

Nothing

2026-06-26 via Nuitee
M
Mark solo_traveller au
9
The prime location of Atlantis is its biggest asset, and the main reason we will stay here again.
Pros:

We had the hotel breakfast every morning. It was basic but very good. Some fresh fruit would be a welcome addition. Breakfast staff were wonderful.

Cons:

The TV set was hopeless. Very slow to start, slow to respond to the remote. But hey, we didn't come to Melbourne to watch TV.

2026-06-26 via Nuitee
G
Geraldine solo_traveller no
9
2026-06-26 via Nuitee
S
Saraid family_with_children au
9
2026-06-25 via Nuitee
S
Shane solo_traveller au
9
2026-06-25 via Nuitee
L
Lee-Anne couple au
10
2026-06-25 via Nuitee
J
Julie couple au
9
Best location for regional travellers!
Pros:

Once again, a great short stay with Atlantis. Comfortable and clean, a couple of minutes to Soithern Cross and most tram and train routes, it is my go-to place to stay in Melbourne.

2026-06-25 via Nuitee