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Facilities
Property facilities
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Fitness facilities (surcharge)
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Non-smoking rooms
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Air conditioning
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Pets allowed
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Lift / Elevator
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Safety deposit box
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Fax/photocopying
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Facilities for disabled guests
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Non-smoking throughout
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Shared lounge/TV area
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Board games/puzzles
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Allergy-free room
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Coffee Shop on site
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Fruits
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Food delivered to guest room
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CCTV outside property
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Process in place to check health of guests
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Access to health care professionals
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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24-hour security
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Delivered food - securely covered
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Security alarm
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Key card access
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Shopping on site
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Television in common areas
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Front desk (limited hours)
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Free wired internet
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Snack bar/deli
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Self parking (surcharge)
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Fitness facilities (surcharge)
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Internet access
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Housekeeping on request
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Wine release events
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Reception hall
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Covered parking
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Secured parking
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Garage
Review Highlights
Categories
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Property Description
Convenient Downtown Location
Located in downtown Hartford next to Bushnell Park and just a block away from Hartford's Union Station, The Capitol Hotel, Ascend Hotel Collection offers a prime location for both leisure and business travelers.
Modern Amenities
Guests can enjoy a range of amenities including a fitness centre, business centre, and complimentary WiFi throughout the property. Each room is equipped with a coffee maker, desk, armchair, and cable TV for added comfort.
Nearby Attractions
Situated within a mile of popular attractions such as the Wadsworth Atheneum Museum of Art, Mark Twain House & Museum, and the University of Connecticut School of Law, guests at The Capitol Hotel can easily explore the cultural landmarks of Hartford.
Book your stay at The Capitol Hotel, Ascend Hotel Collection for a seamless blend of convenience and comfort during your Hartford visit.
Please note that guests must be at least 18 years of age to check in, unless accompanied by a parent or legal guardian.
Credit card or debit card is required at check-in. Name on credit/debit card must match guest's ID. No cash is accepted at check-in. When cardholder cannot be present at check-in, written credit card authorization is required.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Property Policies
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Pets
Pets are allowed on request. Charges may be applicable.
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Groups
When booking more than 5 rooms, different policies and additional supplements may apply.
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Internet
WiFi is available in all areas and is free of charge.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 2 years old stay for free when using an available cot.
Children up to and including 17 years old stay for free when using an existing bed.
You haven't added any extra beds.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management. -
Parking
Private parking is possible on site (reservation is not needed) and costs USD 15 per day.
Location
Guest Reviews
Not one single thing
I had a terrible experience at this hotel and would absolutely not recommend staying here.
When we entered the room, it was very dirty. The bed sheets had blood stains, which was extremely disturbing and unacceptable. It also looked like the room hadn’t been properly cleaned because we found dirty clothes from previous guests left inside one of the drawers.
The overall atmosphere of the hotel also felt very uncomfortable. There were very few guests, and the place felt almost empty and honestly a bit scary.
The strangest part happened in the underground parking garage, where there was a car wash operating inside the garage. It felt very unusual and made the whole environment even more uncomfortable.
Overall, the hotel felt poorly maintained and unsettling. Cleanliness and basic guest standards should be a priority, and unfortunately this place failed at both. I would definitely not stay here again. 🚫🏨
The size of the room.
Unengaged staff.
Bel emplacement, stationnement intérieur
L'accueil était moyen.
Aucune réaction ni accueil quand je rendais la carte d'accès.
Un check out ressemble juste à rendre la clé. On ne sait même pas si le montant de dépôt a été relâché
Location; very clean and quiet
Also, friendly desk person knowledgeable about the locality
Had no troubles - nothing to report
Great view of the Capitol building.
The parking lot was largely unplowed making it very difficult to park safely.
It was a decent price and close to where I needed to be.
The garage was closed. The second day I had no hot water, there was a dirty washcloth where the shower curtain is. The rooms are very small and the heat is inconsistent. You go from warm to cold and back. The walls are very thin as well
Central location tea coffee facilities in room with microwave and fridge 2 large comfy beds hot complimentary breakfast hotels a bit tired needs a revamp but overall a good stay views from 8 th floor were great
It was a quiet area I suppose
The heater was broken so I slept in the cold. The floors were sticky. No food close by. Paper thin walls
Room is decent and the view is very good.
Breakfast was free and sufficient variety.
Breakfast was OK but only styrofoam plates were provided. Parking is extra but $15/night only.
Nice and clean!
Everything was good
Clean, comfortable, great staff
Great location!
None
Location and breakfast.
The room was swarming with bugs/ants. When the cleaners were cleaning other rooms on the floor where my room was located, they kept slamming the doors.
The room was good. There was a desk chair, but no arm chair. There was a large new refrigerator - very handy for storing restaurant leftovers! The location is excellent for all destinations in downtown Hartford. Right next to the train station. Staff were courteous and friendly, without exception.
The hotel parking lot was under repair and unavailable during our visit, and that caused some inconvenience. But staff were very helpful in providing a workaround. We were lucky and got the last available space in the public parking lot behind the hotel. Breakfast was adequate, nothing special. We arrived toward the end of the breakfast period on Monday morning, and some things had been used up. Got the last drops of coffee!
Comfy bed, room size, location, friendly staff
A lot of homeless people outside, not the greatest breakfast
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