Golden Tower Pinheiros by Fênix Hotéis

Hotels
Fênix
8.1 (2999 reviews)
Deputado Lacerda Franco, 148 , Sao Paulo , br

Children allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Good location
Helpful staff
Quality food
Cons:
Cleanliness issues
Outdated facilities

Categories

Cleanliness
6.81
Negative mentions about cleanliness, including dust and poor maintenance.
Service
8.78
Generally positive mentions, with some concerns about initial staff interactions.
Location
8.82
Multiple reviews highlight the positive location of the hotel.
Room Quality
7.77
Mixed comments on room size and amenities, some concerns about outdated facilities.
Amenities
7.3
Amenities received some positive notes, but several items were missing or defective.
Value for Money
8.26
Mixed reviews about value; good offerings but some felt it was overpriced.
Food and Beverage
8.81
Positive notes on breakfast quality and dining experience.
Overall Experience
8.28
Overall satisfaction was positive, though issues impacted the stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 22:27

Property Description

Luxurious Accommodation in Pinheiros District

Convenient Location: Situated near vibrant avenues and popular districts, our 4-star hotel offers easy access to shopping, entertainment, and cultural hotspots.

Delicious Dining Options: Indulge in a diverse breakfast buffet and international cuisine at Restaurante Mediterrâneo and Riviera Bar, ensuring a delightful culinary experience throughout your stay.

Modern Amenities: Enjoy our outdoor pool on the terrace, free internet access, and the convenience of private parking, making your visit to São Paulo comfortable and stress-free.

Experience the perfect blend of comfort and convenience at Golden Tower Pinheiros by Fênix Hotéis. Book your stay now!

Important information:

Please note that the hotel will request a credit card pre authorization before check-in.

Extra beds and cribs are subject to availability.

Guests that books 4 or more rooms will have the nonrefundable policy applied. The property will use the card provided to guarantee the reservation to charge the total price of the reservation in advance.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: GRU

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Private parking is possible on site (reservation is needed) and costs BRL 35 per day.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.1
Based on 2999 reviews
Cleanliness: 6.81
Service: 8.78
Location: 8.82
Room Quality: 7.77
Amenities: 7.3
Value for Money: 8.26
Food and Beverage: 8.81
Overall Experience: 8.28
G
Grinspun couple br
10
Descanso tranquilo após um dia intenso de trabalho.
Pros:

Da banheira e do armário.

Cons:

Se o quarto é triplo, ideal seriam 3 cadeiras, ou pelo menos duas. A bancada poderia ser uma mesa sem as gavetas, que acabam sendo desnecessárias. Permitindo assim o encaixe das mesas. A Tv é antiga e não tem acesso a stream, apenas canais antigos que não fazem sentido. Faltou uma modernizada nesse sentido. Poderia ter também um flyer no quarto que dissesse que na cobertura tem a piscina, academia e sauna e os horários de funcionamento.

2026-05-09 via Nuitee
C
Carlos extended_group cl
6
2026-05-09 via Nuitee
J
Jennifer extended_group br
8
2026-05-08 via Nuitee
M
Marina family_with_children br
8
2026-05-07 via Nuitee
A
Aldair José family_with_children br
9
2026-05-07 via Nuitee
L
Luiza extended_group br
10
ÓTIMA ESTADIA!
Pros:

Adorei o atendimento e achei muito boa a localização.
Os quartos tem bom tamanho e são confortáveis!
Recomendo!

2026-05-07 via Nuitee
M
Moraes couple br
10
Tudo maravilhoso!
Pros:

Localização perfeita, café da manhã muito bom, poder entrar e sair em qualquer horario (após o checkin claro) tipo, ir pra uma festa e voltar as 3h da manhã

Cons:

nada

2026-05-06 via Nuitee
L
Lea solo_traveller de
9
Pros:

It is a big and really nice hotel in a great area. Stuff is nice and the breakfast is very very tasty. There are a lot of great bars and restaurants around. The area felt quite safe. It has a vibe of a big hotel.

2026-05-06 via Nuitee
J
Jordana extended_group br
9
2026-05-06 via Nuitee
A
Amanda solo_traveller br
10
Pros:

Gostei da atenção dos funcionários, desde a recepção como também do restaurante. Todos super gentis.

Cons:

Da forma do pagamento. Porque acertei tudo pelo aplicativo, porém chegando lá, fui estornado do cartão e tive que pagar presencialmente. Porém já não contava com isso. Fora isso, nada a reclamar.

2026-05-02 via Nuitee
S
Silva family_with_children br
10
2026-05-02 via Nuitee
C
Castaneda solo_traveller br
8
2026-05-02 via Nuitee
S
Sabrina couple br
6
Em resumo. Foi boa! Mas poderia ter cedido um pouco para fidelizar um cliente.
Pros:

Quarto grande. Limpeza boa.

Cons:

O chuveirinho do banheiro vazou água.

Foi difícil conseguir um late checkout, o funcionário não foi nada flexível, sendo que foi apenas 1 hora. Acredito que pelo padrão do hotel não teria problema, mas não obtive sucesso.

2026-05-02 via Nuitee
M
Millena solo_traveller br
10
Muito boa.
Pros:

Café da manhã muito bom e a localização é excelente.

Cons:

Fiquei em um quarto adaptado e o banhairo não tinha chuveiro funcionando, apenas a ducha de banho.

2026-05-01 via Nuitee
M
Maria Alice couple br
8
Pros:

Preço

Cons:

Antigo

2026-05-01 via Nuitee
K
Karine family_with_children br
9
Bom custo benefício.
Pros:

Foi o melhor banho da minha vida! Água em abundância, controle de temperatura fácil e rápido, e uma pressão surpreendente.

Cons:

O colchão tem um tamanho ótimo, o problema são as molas/espuma, que já formaram "barrigas".

2026-04-28 via Nuitee
N
Neilor solo_traveller br
10
2026-04-27 via Nuitee
M
MARCUS couple br
7
Bom
Pros:

Localização

Cons:

Preço

2026-04-27 via Nuitee
F
Fernando Augusto couple br
8
Bom!
Pros:

Localização !

Cons:

Recepcionista do dia!

2026-04-27 via Nuitee
L
Lis Angélica couple br
10
2026-04-26 via Nuitee