Hotel Rumbao, a Tribute Portfolio Hotel

Hotels
•
Tribute Portfolio
8.5 (1442 reviews)
100 Brumbaugh Street , San Juan , pr

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Children allowed
Pets allowed

Facilities

Guest education on local ecosystems and culture
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Good location
Nice amenities
Cons:
Service issues
Cleanliness concerns

Categories

Cleanliness
8
Concerns about broken amenities and poor maintenance in common areas.
Service
8
Mixed sentiments with issues in reception and restaurant service but some efficiency noted.
Location
9.5
Perfect location, right on the water and near attractions.
Room Quality
8.5
Rooms were decent but some had access issues and furniture placement problems.
Amenities
7.5
Hot tub and pool issues reported, but breakfast and other offerings commendable.
Value for Money
9
Prices considered high due to surge from external factors, yet some found it fair.
Food and Beverage
8.5
Breakfast received mixed reviews, but some items were enjoyed.
Overall Experience
9
A generally positive stay despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-19 01:15

Property Description

Rooftop Swimming Pool with City Views
Indulge in a relaxing swim while enjoying panoramic views of San Juan at our rooftop swimming pool.

Delicious On-Site Dining Options
Savor a variety of culinary delights at our on-site restaurants, offering a range of flavors to please every palate.

Convenient Access to Historic Sites and Local Attractions
Explore ancient fortresses, museums, art galleries, and more just steps away from the hotel, with easy access to shopping centers and beaches.

Book now to experience the perfect blend of luxury and convenience at Sheraton Old San Juan Hotel.

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Please be advised the offer for breakfast included is only for 2 guests regardless of occupancy reserved.

Breakfast included reservations is up to 2 guests per room. Any other guests needs to included at the front desk by paying the extra breakfast at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SJU

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 15 per day.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    People no matter the age stay for US$50 per person per night when using an available extra bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.5
Based on 1442 reviews
Cleanliness: 8
Service: 8
Location: 9.5
Room Quality: 8.5
Amenities: 7.5
Value for Money: 9
Food and Beverage: 8.5
Overall Experience: 9
M
Michele • couple • us
8
2026-02-12 • via Nuitee
J
John • couple • us
9
2026-02-08 • via Nuitee
M
Mark • couple • us
9
Get to all sites and restaurants within walking distance
Pros:

Great location. Accommodating staff
Clean

Cons:

Too crowded

2026-01-29 • via Nuitee
J
Justin • couple • es
4
2026-01-27 • via Nuitee
B
Brian • couple • us
10
Pros:

Amazing and perfect location.

Cons:

Loved it! Will stay again for sure.

2026-01-24 • via Nuitee
C
Cardona • couple • pr
10
2026-01-24 • via Nuitee
C
Christopher • extended_group • us
9
2026-01-23 • via Nuitee
S
salvador • family_with_children • us
10
Excellent !
Pros:

Excellent !

2026-01-23 • via Nuitee
J
JESSICA • extended_group • pr
10
Muy acogedora
Pros:

Servicio y control - habitaciones

Cons:

En la barra de abajo no había aire acondicionado.

2026-01-22 • via Nuitee
E
Eluis • extended_group • pr
6
2026-01-21 • via Nuitee
W
WANDA • couple • pr
8
2026-01-20 • via Nuitee
A
Allison W • couple • us
10
2026-01-20 • via Nuitee
A
Althea • couple • us
8
Pros:

The hotel has a great location with restaurants and business nearby. Staff was very friendly and helpful.

Cons:

The breakfast was subpar. Many of the items were an additional charge and didn’t contain a variety for those you don’t eat pork. Need to have more chicken or turkey meat options

2026-01-20 • via Nuitee
G
Gabriela • solo_traveller • pr
10
2026-01-20 • via Nuitee
O
Omar • couple • pr
9
2026-01-19 • via Nuitee
A
Anthony • solo_traveller • gb
9
2026-01-19 • via Nuitee
T
Tania • family_with_children • us
10
Since I stay only one day every thing was perfect.
Pros:

The property was very nice & clean.

Cons:

The only thing I could say is that the food was not so good, I was thinking that being in Puerto Rico the food was going to be more about the island.

2026-01-19 • via Nuitee
J
Jeffrey • family_with_children • us
9
We enjoyed our stay!!!
Pros:

Access to nearby beaches & restaurants in walking distance

2026-01-19 • via Nuitee
A
Ari • family_with_children • us
10
2026-01-19 • via Nuitee
A
Alexander • family_with_children • pr
10
2026-01-19 • via Nuitee