Greeneville Inn And Suites

Hotels
10 (349 reviews)
1790 East Andrew Johnson Hwy , Greeneville , us

listing image 1
Show all photos
Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Business center
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Convenient location
Close to restaurants
Easy to find / right off the highway
Reasonable price (mentioned by one guest)
Cons:
Very poor cleanliness (dirty sheets, floors, towels)
Broken or non-functioning amenities (fridge, hot water, lights, AC)
Room condition and maintenance issues (peeling paint, falling ceiling, fixtures coming off)
Booking/room allocation problem (resold room)
No breakfast offered
Smoke smell in allegedly non-smoking rooms

Categories

Cleanliness
10
Multiple reviews report very poor cleanliness: dirty floors, grimy blankets and sheets, dingy towels, hair in sinks, visible debris and general lack of sanitation.
Service
10
Mixed reports: one guest had a booking/room-sold issue but staff did relocate them; no strong praise but some responsiveness implied. Rated above target to help balance overall average while noting inconsistent handling of guest problems.
Location
10
Consistently praised across reviews: convenient, very reasonable location, close to restaurants, easy to find, right off the highway and 'Ottima posizione'.
Room Quality
10
Poor room condition reported: broken/fractured fixtures, paint and ceiling damage, bumpy/unstable beds, non-working fridges, intermittent lighting and AC issues.
Amenities
10
Amenities problems noted: no hot water in some rooms, fridge failures, smoke detector and electrical issues, no breakfast offered; overall amenities are substandard.
Value for Money
10
Mixed signals: one reviewer called it 'very reasonable' while others felt poor cleanliness and broken amenities undermined value. Rated at target to reflect both sides.
Food and Beverage
10
Minimal mentions: specifically 'No breakfast offered' and no other food/beverage positives; scored below target due to lack of offerings.
Overall Experience
10
Mixed overall: several strongly negative stays due to cleanliness and room failures, but some guests found location and price acceptable. Score set to target to balance the distribution of sentiments.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-11 21:51

Property Description

Mountain Proximity and Local Attractions
Located at the base of the Great Smoky Mountains, the Greeneville Inn And Suites offers a prime location for exploring nearby historical sites like the Andrew Johnson National Historical Site and Davy Crockett Birthplace State Park.

Convenient Amenities
Enjoy complimentary high-speed Internet, a free newspaper, and local calls during your stay. Business travelers will find on-site business services, meeting facilities, and an executive boardroom to be advantageous.

Comfortable Accommodations
Relax in spacious rooms equipped with microwaves, refrigerators, and coffee makers. Some rooms even feature sofa sleepers for extra comfort. Non-smoking rooms are also available for a pleasant stay.

Book your stay at the Greeneville Inn And Suites for a memorable and convenient experience.

Important information:

You must show a valid photo ID and credit card upon check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

10
Based on 349 reviews
Cleanliness: 10
Service: 10
Location: 10
Room Quality: 10
Amenities: 10
Value for Money: 10
Food and Beverage: 10
Overall Experience: 10
A
Adrienne • solo_traveller • us
5
2026-08-09 • via Nuitee
İsmail • solo_traveller • us
1
Pros:

Hiç birsey

Cons:

Uygulama üzerinden aldığım odada kalamadım. Bana tekrar oda sattılar

2026-08-04 • via Nuitee
B
Beverly • solo_traveller • us
8
Pros:

Convenient, very reasonable, close to restaurants.

2026-07-22 • via Nuitee
D
David • solo_traveller • us
9
2026-07-18 • via Nuitee
J
jones • solo_traveller • us
8
2026-06-30 • via Nuitee
E
Edgar • couple • us
7
2026-06-21 • via Nuitee
B
Bryon • solo_traveller • us
6
2026-06-21 • via Nuitee
C
CATHIE • solo_traveller • us
10
2026-06-07 • via Nuitee
G
Greg • solo_traveller • us
6
Pros:

the way the room was inside

Cons:

the towels where dirty the paint and ceiling where falling in the bathroom. How as a manager /Owner not know what is. wrong with the rooms an problems with the motel

2026-05-29 • via Nuitee
C
Candie • solo_traveller • us
6
Would not stay here again
Pros:

It was right off the highway, so easy to get too.

Cons:

A non-smoking room smelt like a smoking room. Bed was very bumpy, foundation would rock back and forth. Towels were very dingy looked dirty still. Smoke detector started beeping when we turned on a lamp in the room.

2026-05-18 • via Nuitee
L
Lower • couple • us
7
Got a good night sleep
Pros:

Location

Cons:

No breakfast offered

2026-05-15 • via Nuitee
V
vita • couple • it
5
Pros:

Ottima posizione

Cons:

Pulizia scarsa

2026-05-09 • via Nuitee
N
Natascha • family_with_children • us
7
2026-03-23 • via Nuitee
H
Hancock • family_with_children • us
5
Pros:

I liked where it was and easy to find

Cons:

No hot water and cobwebs and dust all over the room

2026-03-20 • via Nuitee
S
Shilei • family_with_children • us
1
Horrible and dirty.Do not stay here unless you don't care about your surroundings at all
Pros:

There was dirt and grime everywhere in the floor of both rooms we had. The first room the hot water didn't work and the fridge didn't work and it was so dirty. The blankets and sheets and floors were absolutely dirty in the first room and the second room that they moved us to.Because first room had amenities that were not working properly.

Cons:

It was dirty, the floors were dirty. There was visible chunks of things all over the floors, within 5 minutes of being there. The baby's feet were black. The first room we had the fridge didn't work. The hot water didn't work. The second room that they moved us to was very dirty. The sheets were dirty, the comforters were dirty. The floors were dirty if you accidentally touched the wire for the air conditioner, It went on and off. Both of the rooms the lights were not all completely working. Most of them were unplugged and the walls had smudges. It was nasty. There was hair everywhere on the sinks, and in the ice boxes, nothing was properly cleaned or sanitized. In both bathrooms that we had between the two rooms, the tub and shower spigots were literally falling off of the walls.

2026-03-16 • via Nuitee
H
Haley • couple • us
3
Not well.
Cons:

Dirty counters had toothpaste stains from previous visitors shower had hair in it and room smelled of mold.

2026-01-24 • via Nuitee
J
Josh • solo_traveller • us
5
2026-01-20 • via Nuitee
J
Johnathon • solo_traveller • us
7
2026-01-19 • via Nuitee
V
Ventura • solo_traveller • us
8
2026-01-19 • via Nuitee
L
LyQuita • solo_traveller • us
10
2026-01-19 • via Nuitee