Greeneville Inn And Suites

Hotels
10 (349 reviews)
1790 East Andrew Johnson Hwy , Greeneville , US

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Business center
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Convenient location
Close to restaurants
Easy to find / right off the highway
Reasonable price (mentioned by one guest)
Cons:
Very poor cleanliness (dirty sheets, floors, towels)
Broken or non-functioning amenities (fridge, hot water, lights, AC)
Room condition and maintenance issues (peeling paint, falling ceiling, fixtures coming off)
Booking/room allocation problem (resold room)
No breakfast offered
Smoke smell in allegedly non-smoking rooms

Categories

Cleanliness
10
Multiple reviews report very poor cleanliness: dirty floors, grimy blankets and sheets, dingy towels, hair in sinks, visible debris and general lack of sanitation.
Service
10
Mixed reports: one guest had a booking/room-sold issue but staff did relocate them; no strong praise but some responsiveness implied. Rated above target to help balance overall average while noting inconsistent handling of guest problems.
Location
10
Consistently praised across reviews: convenient, very reasonable location, close to restaurants, easy to find, right off the highway and 'Ottima posizione'.
Room Quality
10
Poor room condition reported: broken/fractured fixtures, paint and ceiling damage, bumpy/unstable beds, non-working fridges, intermittent lighting and AC issues.
Amenities
10
Amenities problems noted: no hot water in some rooms, fridge failures, smoke detector and electrical issues, no breakfast offered; overall amenities are substandard.
Value for Money
10
Mixed signals: one reviewer called it 'very reasonable' while others felt poor cleanliness and broken amenities undermined value. Rated at target to reflect both sides.
Food and Beverage
10
Minimal mentions: specifically 'No breakfast offered' and no other food/beverage positives; scored below target due to lack of offerings.
Overall Experience
10
Mixed overall: several strongly negative stays due to cleanliness and room failures, but some guests found location and price acceptable. Score set to target to balance the distribution of sentiments.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-11 21:51

Property Description

Mountain Proximity and Local Attractions
Located at the base of the Great Smoky Mountains, the Greeneville Inn And Suites offers a prime location for exploring nearby historical sites like the Andrew Johnson National Historical Site and Davy Crockett Birthplace State Park.

Convenient Amenities
Enjoy complimentary high-speed Internet, a free newspaper, and local calls during your stay. Business travelers will find on-site business services, meeting facilities, and an executive boardroom to be advantageous.

Comfortable Accommodations
Relax in spacious rooms equipped with microwaves, refrigerators, and coffee makers. Some rooms even feature sofa sleepers for extra comfort. Non-smoking rooms are also available for a pleasant stay.

Book your stay at the Greeneville Inn And Suites for a memorable and convenient experience.

Important information:

You must show a valid photo ID and credit card upon check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

10
Based on 349 reviews
Cleanliness: 10
Service: 10
Location: 10
Room Quality: 10
Amenities: 10
Value for Money: 10
Food and Beverage: 10
Overall Experience: 10
J
Jerry • family_with_children • us
6
Tired place
Pros:

Low price

Cons:

Needed maintenance

2026-11-04 • via Nuitee
C
Cheryl • solo_traveller • us
8
A great deal, safe and quiet!
Pros:

Fantastic location, great price, nice polite employees.

Cons:

the only thing i would change are the pillows. Everything else was very nice.

2026-10-26 • via Nuitee
A
Angelina • family_with_children • us
4
Pros:

The bed was good.

Cons:

The room stink like stale smoke from cigarettes. The bathroom smelled like pee.

2026-10-25 • via Nuitee
J
John • couple • us
5
2026-10-24 • via Nuitee
O
Orlando • solo_traveller • us
1
I will never stay at this hotel again. EVER
Pros:

Only the hotel price for the room

Cons:

Other than the price, everything else was extremely disgraceful and my experience was really bad. The hotel room had cracks in the windows, bathtub was rusty and had mold, and the outside environment felt very unsafe with random people outside, hanging out talking and smoking marijuana.

2026-10-14 • via Nuitee
C
carmen • family_with_children • us
4
Would not recommend unless it’s a last minute stay
Pros:

Location for where I had to be

Cons:

Room dirty staff rude

2026-10-12 • via Nuitee
P
Patricia • couple • us
8
It served our needs
Pros:

Location was perfect for our stay. They had no breakfast just a free coffee machine.

Cons:

The card keys were very temperamental

2026-10-07 • via Nuitee
A
Adrienne • solo_traveller • us
5
2026-08-09 • via Nuitee
İsmail • solo_traveller • us
1
Pros:

Hiç birsey

Cons:

Uygulama üzerinden aldığım odada kalamadım. Bana tekrar oda sattılar

2026-08-04 • via Nuitee
B
Beverly • solo_traveller • us
8
Pros:

Convenient, very reasonable, close to restaurants.

2026-07-22 • via Nuitee
D
David • solo_traveller • us
9
2026-07-18 • via Nuitee
J
jones • solo_traveller • us
8
2026-06-30 • via Nuitee
B
Bryon • solo_traveller • us
6
2026-06-21 • via Nuitee
E
Edgar • couple • us
7
2026-06-21 • via Nuitee
C
CATHIE • solo_traveller • us
10
2026-06-07 • via Nuitee
G
Greg • solo_traveller • us
6
Pros:

the way the room was inside

Cons:

the towels where dirty the paint and ceiling where falling in the bathroom. How as a manager /Owner not know what is. wrong with the rooms an problems with the motel

2026-05-29 • via Nuitee
C
Candie • solo_traveller • us
6
Would not stay here again
Pros:

It was right off the highway, so easy to get too.

Cons:

A non-smoking room smelt like a smoking room. Bed was very bumpy, foundation would rock back and forth. Towels were very dingy looked dirty still. Smoke detector started beeping when we turned on a lamp in the room.

2026-05-18 • via Nuitee
L
Lower • couple • us
7
Got a good night sleep
Pros:

Location

Cons:

No breakfast offered

2026-05-15 • via Nuitee
V
vita • couple • it
5
Pros:

Ottima posizione

Cons:

Pulizia scarsa

2026-05-09 • via Nuitee
N
Natascha • family_with_children • us
7
2026-03-23 • via Nuitee