Greeneville Inn and Suites

Hotels
•
Independent
7.4 (88 reviews)
1790 E Andrew Johnson Hwy, Greeneville, Tennessee, 37745 , Greeneville , US
1-4236394185

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Facilities

Free WiFi
24-hour front desk
Designated smoking area
Outdoor pool - seasonal
Fence around pool
RV, bus, truck parking
Free self parking
Pool sun loungers
Free RV, bus, truck parking
Upper floors accessible by stairs only
See all facilities

Review Highlights

Pros:
Great location
Affordable pricing
Cons:
Filthy rooms
Rude service

Categories

Cleanliness
5.48
Filthy rooms, stains on bed spreads, and dirty towels reported.
Service
7.95
Mixed reviews on service; some staff were noted to be rude.
Location
9.99
Great location, close to everything and on a main road.
Room Quality
6.44
Rooms not very clean, broken AC reported; mixed reviews.
Amenities
5.97
Amenities lacking, with broken ice machines and poor room service.
Value for Money
8.93
Priced right, but quality does not match expectations.
Food and Beverage
6.48
Cold instant coffee available, not satisfactory.
Overall Experience
7.95
Overall negative experience with multiple complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 15:20

Property Description

Convenient Location

Comfortable Accommodations

Amenities and Services

Book now to experience a relaxing stay at Greeneville Inn and Suites!

Important information:

  • The seasonal pool will be open from May 21 to September 09.
  • Pool access available from 11:00 AM to 9:00 PM.
  • Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Pets

    Pets not allowed

  • Check-in & Check-out

    Contactless check-out is available

  • General

    Gap period enforced between guest stays - 48 hours

  • General

    Cashless transactions are available

  • Guest type

    Essential workers only - NO

See all policies

Location

Guest Reviews

7.4
Based on 88 reviews
Cleanliness: 5.48
Service: 7.95
Location: 9.99
Room Quality: 6.44
Amenities: 5.97
Value for Money: 8.93
Food and Beverage: 6.48
Overall Experience: 7.95
J
jones • solo_traveller • us
8
2026-06-30 • via Nuitee
E
Edgar • couple • us
7
2026-06-21 • via Nuitee
B
Bryon • solo_traveller • us
6
2026-06-21 • via Nuitee
C
CATHIE • solo_traveller • us
10
2026-06-07 • via Nuitee
G
Greg • solo_traveller • us
6
Pros:

the way the room was inside

Cons:

the towels where dirty the paint and ceiling where falling in the bathroom. How as a manager /Owner not know what is. wrong with the rooms an problems with the motel

2026-05-29 • via Nuitee
C
Candie • solo_traveller • us
6
Would not stay here again
Pros:

It was right off the highway, so easy to get too.

Cons:

A non-smoking room smelt like a smoking room. Bed was very bumpy, foundation would rock back and forth. Towels were very dingy looked dirty still. Smoke detector started beeping when we turned on a lamp in the room.

2026-05-18 • via Nuitee
L
Lower • couple • us
7
Got a good night sleep
Pros:

Location

Cons:

No breakfast offered

2026-05-15 • via Nuitee
V
vita • couple • it
5
Pros:

Ottima posizione

Cons:

Pulizia scarsa

2026-05-09 • via Nuitee
N
Natascha • family_with_children • us
7
2026-03-23 • via Nuitee
H
Hancock • family_with_children • us
5
Pros:

I liked where it was and easy to find

Cons:

No hot water and cobwebs and dust all over the room

2026-03-20 • via Nuitee
S
Shilei • family_with_children • us
1
Horrible and dirty.Do not stay here unless you don't care about your surroundings at all
Pros:

There was dirt and grime everywhere in the floor of both rooms we had. The first room the hot water didn't work and the fridge didn't work and it was so dirty. The blankets and sheets and floors were absolutely dirty in the first room and the second room that they moved us to.Because first room had amenities that were not working properly.

Cons:

It was dirty, the floors were dirty. There was visible chunks of things all over the floors, within 5 minutes of being there. The baby's feet were black. The first room we had the fridge didn't work. The hot water didn't work. The second room that they moved us to was very dirty. The sheets were dirty, the comforters were dirty. The floors were dirty if you accidentally touched the wire for the air conditioner, It went on and off. Both of the rooms the lights were not all completely working. Most of them were unplugged and the walls had smudges. It was nasty. There was hair everywhere on the sinks, and in the ice boxes, nothing was properly cleaned or sanitized. In both bathrooms that we had between the two rooms, the tub and shower spigots were literally falling off of the walls.

2026-03-16 • via Nuitee
H
Haley • couple • us
3
Not well.
Cons:

Dirty counters had toothpaste stains from previous visitors shower had hair in it and room smelled of mold.

2026-01-24 • via Nuitee
J
Josh • solo_traveller • us
5
2026-01-20 • via Nuitee
J
Johnathon • solo_traveller • us
7
2026-01-19 • via Nuitee
V
Ventura • solo_traveller • us
8
2026-01-19 • via Nuitee
L
LyQuita • solo_traveller • us
10
2026-01-19 • via Nuitee
C
colleen • family_with_children • us
1
Horrible
Pros:

Nothing The establishment was unsafe Door was open upon checking into room dirty dud nit even stay there Left fur security reasons having a difficult time getting a refund thru this establishment snd booking.com

Cons:

See above

2026-01-19 • via Nuitee
E
Elizabeth • family_with_children • us
8
Good stay…will stay again!
Pros:

Location
Clean
Nice staff

Cons:

Little outdated but they are working on improvements!

2026-01-19 • via Nuitee
K
Kimberly • family_with_children • us
7
Older hotel, good location and price.
Pros:

There is no breakfast at this facility. There is no coffee either. We were a family of 7 with three rooms and when booking the facility…breakfast was listed on the site. Disappointed because getting that many people on the same schedule is difficult, having breakfast at the hotel is convenient…but there are restaurants.

Cons:

Website should be updated. Hotel is in the process of updating furnishings. No breakfast offered. No walk-in or roll-in showers. All rooms have bath tubs (chairs available).

2026-01-15 • via Nuitee
D
Dawson • family_with_children • us
8
2026-01-02 • via Nuitee