Holiday Inn Express Hotel & Suites Cadillac by IHG

Hotels
•
Holiday Inn Express
8.2 (228 reviews)
7642 South US 131 , Cadillac , US

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Friendly, helpful staff
Clean, newly remodeled rooms
Good breakfast variety
Convenient location
Roomy layouts
Cons:
Ongoing renovations and closed facilities
Pool reported cold
Not always worth the price/value
Reservation issues (Booking.com incident)
Missing in-room amenities (no coffee pot) and sofa bed not set up

Categories

Cleanliness
9.1
Multiple guests noted rooms were very clean or newly remodeled; one guest mentioned the sofa bed was not made.
Service
9.5
Staff repeatedly described as amazing, friendly and excellent; workers during renovations noted as polite and helpful.
Location
8.8
Convenient location cited several times (close to events, good for road travel).
Room Quality
7.5
Some guests praised roomy, newly remodeled rooms and layout, but others reported uncomfortable rooms, missing coffee pot and poorly placed soap dispenser, and sofa bed issues.
Amenities
6.8
Breakfast was praised, but the pool was reported cold and several facilities were closed due to ongoing renovations.
Value for Money
6.5
Several guests felt the stay was not worth the expense because of construction, closed facilities and reservation hiccups.
Food and Beverage
8.9
Breakfast received positive mentions for variety and pleasantly surprising quality.
Overall Experience
8.5
Many guests described a pleasant stay and would recommend or return, though renovations, booking issues and closed facilities lowered experience for some.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:15

Property Description

Indulge in Comfort and Convenience

Relaxation and Recreation
Unwind in the indoor pool, hot tub, or fitness centre. Enjoy free Wi-Fi and cable TV in every room.

Delight in Amenities
Start your day with a hot breakfast. Take advantage of the business centre and proximity to Lake Cadillac and Eldorado Golf.

Book your stay at Holiday Inn Express Hotel & Suites Cadillac for a memorable experience!

Important information:

You must show a valid photo ID and credit card upon check-in.

Please note that all special requests are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: GRR

Location

Guest Reviews

8.2
Based on 228 reviews
Cleanliness: 9.1
Service: 9.5
Location: 8.8
Room Quality: 7.5
Amenities: 6.8
Value for Money: 6.5
Food and Beverage: 8.9
Overall Experience: 8.5
C
Cynthia • family_with_children • us
6
2026-10-31 • via Nuitee
V
Veronica • family_with_children • us
10
2026-10-26 • via Nuitee
L
Laura • couple • us
8
2026-10-21 • via Nuitee
J
Jarvis • family_with_children • us
10
Pros:

This is so much nicer than it used to be. And the staff was truly amazing and friendly.
Breakfast had a great variety

Cons:

My only complaint was the pool was a little cold

2026-10-19 • via Nuitee
I
Irma • family_with_children • us
9
Very comfortable.
Pros:

Room was very clean(newly remodeled), roomy and good layout.

Cons:

No coffee pot in the room. Soap dispenser in bathroom too far from the sink.

2026-10-12 • via Nuitee
K
Kelly • couple • us
8
Overall, pleasant experience. Would recommend and would stay again if in the area.
Pros:

Staff was excellent. Breakfast was good.

Cons:

We were staying on the floor that was being renovated. It was a bit messy, lots of workers coming up and down using the only elevator. But the construction workers were extremely polite and would let everyone else use the elevator first.

2026-08-22 • via Nuitee
C
Connie • solo_traveller • us
1
Pros:

Nothing

Cons:

Booking.com didn't submit my reservation, so when we arrived, we found no rooms available. They were in the middle of renovations, so if they wanted to try to find rooms, none were available. This review is about Booking.com, not Holiday Inn Express. Left a message with customer service, but there was no response. Very disappointed.

2026-08-18 • via Nuitee
G
Garchow • solo_traveller • us
9
Pros:

The convenience and location

Cons:

All was good

2026-08-17 • via Nuitee
H
Hattie • family_with_children • us
8
2026-08-04 • via Nuitee
E
Emily • couple • us
10
2026-07-02 • via Nuitee
A
Ariel • solo_traveller • us
3
Needed a room for a nearby wedding but was not worth the expense and disappointed that we booked the room
Pros:

Close to necessary event

Cons:

Many facilities closed due to construction. Uncomfortable room and not worth the expense

2026-06-30 • via Nuitee
M
Michelle • couple • us
7
2026-05-31 • via Nuitee
M
Magdalena • extended_group • ar
8
Pros:

Estuvo muy bien. Es un hotel de ruta y nos vino bien para lo que necesitábamos. La gente muy amable y el desayuno me sorprendió positivamente

Cons:

La cama del sillón no estaba hecho ya la tuvimos que hacer nosotros

2026-05-17 • via Nuitee
A
Alviar • family_with_children • us
10
Best motel.
Pros:

The employees there was very friendly and it was really cleane.

Cons:

Everything was perfect. There was nothing there that I did not like.

2026-05-16 • via Nuitee
G
Gary • solo_traveller • us
10
2026-05-09 • via Nuitee
L
Laura • solo_traveller • us
10
2026-05-02 • via Nuitee
P
patricia • family_with_children • us
10
Pros:

Traveled for work. Clean comfortable room. Good location for restaurants.

2026-04-09 • via Nuitee
E
Erik • extended_group • us
8
Stayed for a concert
Pros:

Staff was cool, helped us get a taxi service to the concert venue. Room was decent, pool and hot tub nice, breakfast was superb.

Cons:

No tv in room

2026-03-26 • via Nuitee
W
Wendy • couple • us
8
2026-03-21 • via Nuitee
S
Shauna • family_with_children • us
10
Pros:

Great coffee & awesome breakfast!

Cons:

Renovations are taking place, but the hot tub was fire!

2026-03-14 • via Nuitee