Extended Stay America Suites - Cleveland - Beachwood - Orange Place - South

Hotels
Extended Stay America Suites
6.7 (409 reviews)
3820 Orange Place , Orange , us

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Family rooms
Pets allowed
Lift / Elevator
Facilities for disabled guests
Non-smoking throughout
Staff adhere to local safety protocols
Guest rooms disinfected between stays
See all facilities

Review Highlights

Pros:
Friendly staff
Clean environment
Cons:
Small rooms
Poor breakfast options

Categories

Cleanliness
6.6
Numerous reviews mentioned cleanliness positively, but one review indicated dirty property and smell issues.
Service
8.56
Most reviews praised the friendly staff and good service.
Location
7.61
The location received positive comments for accessibility to shops and restaurants.
Room Quality
5.56
Multiple mentions of rooms being too small and uncomfortable.
Amenities
6.59
Basic amenities were noted, but complaints regarding insufficient kitchen supplies were made.
Value for Money
7.55
Some reviews indicated the hotel was reasonably priced considering the services provided.
Food and Beverage
4.6
Breakfast options were largely criticized, lacking variety and quality.
Overall Experience
6.57
Mixed feelings; while some guests enjoyed their stays, others had significant complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-27 23:03

Property Description

Fully Equipped Kitchen in Every Room
Enjoy the convenience of a stovetop, microwave, and fridge in each room, perfect for longer stays or quick meals on-the-go.

Complimentary Grab-and-Go Breakfast
Start your day right with a free breakfast featuring coffee, hot cereal, and pastries, ensuring you're fueled up for a day of exploring.

Convenient Amenities and Services
Benefit from free WiFi, 24-hour front desk, laundry facilities, and complimentary onsite parking, making your stay hassle-free and comfortable.

Book your stay at Extended Stay America - Cleveland - Beachwood now for a relaxing and convenient experience!

Important information:

Housekeeping service is offered every 14 days. For stays of 14 nights or longer, the provided weekly cleaning service includes dusting, vacuuming, emptying the trash, cleaning the bathroom, cleaning the kitchen and more.

Fresh towels and linen can be exchanged at the front desk at any time.

Daily housekeeping services are available for an additional fee.

A valid credit card is required at check-in for payment. Cash is not accepted.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CLE

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

6.7
Based on 409 reviews
Cleanliness: 6.6
Service: 8.56
Location: 7.61
Room Quality: 5.56
Amenities: 6.59
Value for Money: 7.55
Food and Beverage: 4.6
Overall Experience: 6.57
N
Nyirenda family_with_children us
7
2026-04-10 via Nuitee
K
KATHY family_with_children us
10
Pros:

THE CLEAN ROOM, COMFORTABLE, GOOD BREAKFAST
AND GOOD STAFF, TO BE SURE. OUR STAY IS GOOD.

Cons:

ALL WAS WELL.

2026-03-31 via Nuitee
T
Tabatha family_with_children us
3
Stay away
Cons:

Probably the worse hotel ive ever stayed in. The lady that checked us in was completely rude. We get to the room and one of the keys didnt even work. No dishes in the room, advertising in the room said call front desk and request what dishes you want and they will deliver to the room. Well first off they didnt have half of what we asked for, no big skillets and no coffee pot. The windows didnt even shut all the way. Each one had at least an inch gap left open letting cold air in the room all night. TV quality was horrible. Could barley watch anything. Shower water barley got warm. And the free breakfast, thay was a complete joke. Coffee, bagged muffins and some bags of dried oatmeal. I would NEVER stay here again even if it was free.

2026-03-23 via Nuitee
W
wright family_with_children us
4
2026-03-22 via Nuitee
L
LaTasha family_with_children us
8
2026-03-22 via Nuitee
S
Shenee family_with_children us
10
2026-03-15 via Nuitee
A
Aurelious family_with_children us
9
2026-03-14 via Nuitee
L
Leib family_with_children gb
4
Overpriced!
Pros:

The studio room was spacious.

Cons:

The staff were not super friendly....
The breakfast is VERY poor ( really misleading).
Over priced for what you get.

2026-03-12 via Nuitee
C
Cheryl family_with_children us
8
Pros:

My greeting when I walked in and the clerks hospitality

Cons:

The breakfast could have been better

2026-03-12 via Nuitee
Z
Zion solo_traveller us
10
2026-03-09 via Nuitee
S
Sarah family_with_children us
6
While our room was nice, the staff could use some customer service training.
Pros:

The rooms were clean and the beds were comfortable. I thought the value was good for the price.

Cons:

The staff seemed annoyed and crabby. Our check-in was very slow and the desk attendant was rude.

2026-03-09 via Nuitee
Z
Zion solo_traveller us
10
2026-03-09 via Nuitee
C
Cynthia couple us
7
Very nice
Pros:

Front desk clerk was very pleasant.

Cons:

Grab and go breakfast

2026-03-06 via Nuitee
Z
Zion solo_traveller us
10
Pros:

Felt extremely safe and comfortable no complaints

Cons:

I like that it came with a fridge and a mini kitchen

2026-03-06 via Nuitee
S
Stephen C couple us
10
We enjoyed our stay there
Pros:

Close to work

2026-03-03 via Nuitee
K
Kristian couple us
10
2026-02-13 via Nuitee
N
Nyirenda family_with_children us
10
2026-01-30 via Nuitee
T
Tony solo_traveller us
9
Pros:

The rooms were very clean and presentable. .
A very nice atmosphere.

Cons:

There was not anything that I did not like.

2026-01-30 via Nuitee
S
Shaunda couple us
6
Pros:

The staff was very friendly

Cons:

Hardwood floor’s, breakfast selection, utensils not in room

2026-01-30 via Nuitee
H
Heaven solo_traveller us
10
2026-01-25 via Nuitee