Extended Stay America Select Suites - Austin - Northwest - Lakeline Mall

Hotels
•
Extended Stay America Suites
6.6 (303 reviews)
13858 North US Highway 183 , Austin , us
+1 512-258-3365

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Heating
Family rooms
Pets allowed
Laundry
See all facilities

Review Highlights

Pros:
Friendly staff
Comfortable beds
Cons:
Unclean rooms
Pest issues

Categories

Cleanliness
4.73
Multiple reviews mention unclean rooms and presence of cockroaches.
Service
8.71
Several positive mentions of friendly and accommodating staff.
Location
8.25
The area is quiet with nearby places to eat.
Room Quality
5.7
Reviews noted both positive attributes and multiple issues with the room.
Amenities
6.73
Basic amenities were mentioned; nothing extraordinary.
Value for Money
6.19
Some reviews state adequate value for the cost, but cleanliness issues raised concerns.
Food and Beverage
5.74
No food or beverage services on the property.
Overall Experience
6.71
Mixed experiences lead to an overall average sentiment.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 19:06

Property Description

Convenient Location
Located just 19 km from the University of Texas at Austin, Extended Stay America - Austin - Northwest - Lakeline Mall offers a pet-friendly stay with free WiFi and private parking on site.

Comfortable Accommodation
Each air-conditioned unit features a flat-screen TV, dining area, and a kitchen with a microwave. Enjoy the convenience of a private bathroom with a bath in every unit, along with grab-and-go breakfast and weekly housekeeping services.

Nearby Attractions
Explore popular nearby attractions such as Texas Memorial Stadium and Frank Erwin Center, both within 22 km from the property. With Austin-Bergstrom International Airport just 31 km away, your travel convenience is ensured.

Ready to experience comfort and convenience in Austin? Book your stay at Extended Stay America - Austin - Northwest - Lakeline Mall now!

Important information:

Housekeeping service is offered every 14 days. For stays of 14 nights or longer, the provided weekly cleaning service includes dusting, vacuuming, emptying the trash, cleaning the bathroom, cleaning the kitchen, changing linens and towels and more.

Fresh towels and linen can be exchanged at the front desk at any time for a small fee.

Daily housekeeping services are available for an additional fee.

A valid credit card is required at check-in for payment; cash is not acceptedGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: AUS

Location

Guest Reviews

6.6
Based on 303 reviews
Cleanliness: 4.73
Service: 8.71
Location: 8.25
Room Quality: 5.7
Amenities: 6.73
Value for Money: 6.19
Food and Beverage: 5.74
Overall Experience: 6.71
J
Jesus • family_with_children • us
1
Never got to stay because of no water at the time of my booking.
Pros:

Never stayed

Cons:

Smell was bad and no water, and to many homeless people asking for money

2026-07-03 • via Nuitee
A
Ann • couple • us
7
Pros:

They don't serve breakfast. Staff was very helpful and answered all my questions. Room was Clean and had all the basics.

2026-05-30 • via Nuitee
A
Aric • couple • us
1
Will enter your room when you are not there and steal your money.
Pros:

I rented a room for a friend for a month. They entered his room when he wasn’t there, and found a weed pipe, asked him to leave immediately 2 weeks in. Cool, your property - your rules. However they refuse to refund the extra 2 weeks of paid time for that room tha was never used because of this. If you want to sue him for extra money, go for it. But dont steal it from me - someone who was never even there.

Cons:

A refund would be nice.

2026-05-09 • via Nuitee
A
Ariana • couple • us
8
2026-04-24 • via Nuitee
A
Agustin • couple • us
1
2026-04-14 • via Nuitee
W
Wilson • family_with_children • us
4
2026-02-13 • via Nuitee
L
Laura • family_with_children • us
1
2026-01-22 • via Nuitee
M
Matthew • solo_traveller • us
10
Pros:

Clean and it was nice for a long stay

2026-01-20 • via Nuitee
D
Dolores • couple • us
8
Pros:

It was be nice if breakfast was offered. Also if management would have stricter rules on ppl smoking weed on the premises. At least 3 times I saw ppl smoking weed outside and also smelled it in the hallway when going to my room.

2026-01-18 • via Nuitee
M
Michael • solo_traveller • us
10
2026-01-15 • via Nuitee
L
Linda • solo_traveller • us
7
Pros:

It okay

Cons:

It's okay

2025-12-16 • via Nuitee
M
Mohammed • solo_traveller • us
4
2025-10-08 • via Nuitee
S
Shyanne • family_with_children • us
10
2025-09-17 • via Nuitee
W
WIlliams • solo_traveller • us
10
2025-09-16 • via Nuitee
R
Rodrigo
10
Pros:

Got what i paid for

2025-08-26 • via Nuitee
A
Arturo
2
Pros:

There were many cockroaches in the room. Very Un sanitized. Moved to another hotel because of this issue. Will not recommend to others.

2025-08-24 • via Nuitee
A
Anil kumar
4
Pros:

Hotel rooms are not clean see lot of dust on floor and on bed

2025-08-24 • via Nuitee
J
Jody
2
Pros:

I went to my room. There was no remote control. I went to the front desk and the lady gave me a different one. I went back to my room and found out the remote did not work. I called and went to the office. No one was there. I called the company and they said no one could help me till the next morning. So I was in my room without a TV. I believe I should get a refund.

2025-08-09 • via Nuitee
E
Eleazar • family
10
Pros:

Receptionist was very friendly

2025-08-06 • via Nuitee
D
demetra
10
Pros:

Customer service is very good the young lady that works in the evening times it's very sweet understanding and patient the area is quiet and have places around me to go and eat

2025-08-05 • via Nuitee