Extended Stay America Select Suites - Austin - Northwest - Lakeline Mall

Hotels
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Extended Stay America Suites
6.6 (300 reviews)
13858 North US Highway 183 , Austin , us

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Family rooms
Pets allowed
Facilities for disabled guests
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
See all facilities

Review Highlights

Pros:
Friendly staff
Comfortable beds
Cons:
Unclean rooms
Pest issues

Categories

Cleanliness
4.73
Multiple reviews mention unclean rooms and presence of cockroaches.
Service
8.71
Several positive mentions of friendly and accommodating staff.
Location
8.25
The area is quiet with nearby places to eat.
Room Quality
5.7
Reviews noted both positive attributes and multiple issues with the room.
Amenities
6.73
Basic amenities were mentioned; nothing extraordinary.
Value for Money
6.19
Some reviews state adequate value for the cost, but cleanliness issues raised concerns.
Food and Beverage
5.74
No food or beverage services on the property.
Overall Experience
6.71
Mixed experiences lead to an overall average sentiment.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 19:06

Property Description

Convenient Location
Located just 19 km from the University of Texas at Austin, Extended Stay America - Austin - Northwest - Lakeline Mall offers a pet-friendly stay with free WiFi and private parking on site.

Comfortable Accommodation
Each air-conditioned unit features a flat-screen TV, dining area, and a kitchen with a microwave. Enjoy the convenience of a private bathroom with a bath in every unit, along with grab-and-go breakfast and weekly housekeeping services.

Nearby Attractions
Explore popular nearby attractions such as Texas Memorial Stadium and Frank Erwin Center, both within 22 km from the property. With Austin-Bergstrom International Airport just 31 km away, your travel convenience is ensured.

Ready to experience comfort and convenience in Austin? Book your stay at Extended Stay America - Austin - Northwest - Lakeline Mall now!

Important information:

Housekeeping service is offered every 14 days. For stays of 14 nights or longer, the provided weekly cleaning service includes dusting, vacuuming, emptying the trash, cleaning the bathroom, cleaning the kitchen, changing linens and towels and more.

Fresh towels and linen can be exchanged at the front desk at any time for a small fee.

Daily housekeeping services are available for an additional fee.

A valid credit card is required at check-in for payment; cash is not acceptedGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: AUS

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

6.6
Based on 300 reviews
Cleanliness: 4.73
Service: 8.71
Location: 8.25
Room Quality: 5.7
Amenities: 6.73
Value for Money: 6.19
Food and Beverage: 5.74
Overall Experience: 6.71
A
Ariana • couple • us
8
2026-04-24 • via Nuitee
A
Agustin • couple • us
1
2026-04-14 • via Nuitee
W
Wilson • family_with_children • us
4
2026-02-13 • via Nuitee
L
Laura • family_with_children • us
1
2026-01-22 • via Nuitee
M
Matthew • solo_traveller • us
10
Pros:

Clean and it was nice for a long stay

2026-01-20 • via Nuitee
D
Dolores • couple • us
8
Pros:

It was be nice if breakfast was offered. Also if management would have stricter rules on ppl smoking weed on the premises. At least 3 times I saw ppl smoking weed outside and also smelled it in the hallway when going to my room.

2026-01-18 • via Nuitee
M
Michael • solo_traveller • us
10
2026-01-15 • via Nuitee
L
Linda • solo_traveller • us
7
Pros:

It okay

Cons:

It's okay

2025-12-16 • via Nuitee
M
Mohammed • solo_traveller • us
4
2025-10-08 • via Nuitee
S
Shyanne • family_with_children • us
10
2025-09-17 • via Nuitee
W
WIlliams • solo_traveller • us
10
2025-09-16 • via Nuitee
R
Rodrigo
10
Pros:

Got what i paid for

2025-08-26 • via Nuitee
A
Anil kumar
4
Pros:

Hotel rooms are not clean see lot of dust on floor and on bed

2025-08-24 • via Nuitee
A
Arturo
2
Pros:

There were many cockroaches in the room. Very Un sanitized. Moved to another hotel because of this issue. Will not recommend to others.

2025-08-24 • via Nuitee
J
Jody
2
Pros:

I went to my room. There was no remote control. I went to the front desk and the lady gave me a different one. I went back to my room and found out the remote did not work. I called and went to the office. No one was there. I called the company and they said no one could help me till the next morning. So I was in my room without a TV. I believe I should get a refund.

2025-08-09 • via Nuitee
E
Eleazar • family
10
Pros:

Receptionist was very friendly

2025-08-06 • via Nuitee
D
demetra
10
Pros:

Customer service is very good the young lady that works in the evening times it's very sweet understanding and patient the area is quiet and have places around me to go and eat

2025-08-05 • via Nuitee
D
demetra
10
Pros:

The first time I came had a very hard time and got frustrated but my husband and the sweet lady at the front desk got everything situated decided to give them another try and dealt with the same sweet young lady and she has been awesome ever since I've been coming

2025-08-05 • via Nuitee
J
Jean • partner
10
Pros:

The beds were comfortable and everything was very clean. The room had a bit of a cigarette smell but not bad. Jeanna at the desk was very friendly and welcoming. The only bad for me was there was no shampoo and conditioner and also no coffee on the property. The mini kitchen was awesome...but a coffee maker with supplies would have be great.

2025-08-03 • via Nuitee
M
Mister Kurt • solo_traveller • us
10
Home on the road. The staff made it better than just being alone.
Pros:

Excellent staff. Comfortable place.

Cons:

Elevator was broken

2025-07-24 • via Nuitee