Novotel Wellington

Hotels
•
Novotel
8.2 (2223 reviews)
133-137 The Terrace , Wellington , NZ

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Good breakfast
Cons:
Cleanliness issues
Limited amenities

Categories

Cleanliness
7.55
Some concerns about bathroom cleanliness and overall appearance.
Service
9.05
Generally friendly and helpful staff, though some experiences varied.
Location
9.05
Great location; central and convenient to major attractions.
Room Quality
8.05
Rooms were clean and spacious, though some elements like mattress softness were subjective.
Amenities
7.05
Disappointment with some amenities being off-site and out of order.
Value for Money
8.55
Good value overall for the quality provided.
Food and Beverage
8.05
Breakfast was excellent, though some dining options were limited.
Overall Experience
8.25
A satisfactory stay with minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 20:45

Property Description

Prime Location for Shopaholics
Directly connected to Lambton Quay shopping area, Novotel Wellington offers stunning panoramic views from rooms with floor-to-ceiling windows. Explore the city with ease, just a stone's throw away from Wellington Station.

Convenient Amenities for a Relaxing Stay
Stay fit at the on-site fitness centre and stay connected with 8MB of free Wi-Fi daily in the lobby. Enjoy modern comforts in every room including a flat-screen TV, minibar, and an iPod docking station.

Culinary Delights and Refreshing Beverages
Indulge in modern New Zealand cuisine at the Caucus Restaurant, or unwind with a drink at the Caucus Bar. Don't forget to take advantage of the 24-hour room service for a truly hassle-free stay.

Book now to experience a perfect blend of comfort and convenience at Novotel Wellington!

Important information:

Please note, there is a 1.4% credit card surcharge when using a credit card.
Please note that all bookings must be guaranteed with a credit card which is valid at the date of the start of your stay. If this cannot be provided, the booking may be canceled without prior notice.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: WLG

Location

Guest Reviews

8.2
Based on 2223 reviews
Cleanliness: 7.55
Service: 9.05
Location: 9.05
Room Quality: 8.05
Amenities: 7.05
Value for Money: 8.55
Food and Beverage: 8.05
Overall Experience: 8.25
D
Doreen • solo_traveller • nz
10
Pros:

Excellent condition,cleaned, like the idea of how rooms have installed amenities on wall rather then small bottles on vanity. Enjoyed room service was delivered I’ve and warm, got upgraded as my booking had some queries which was sorted with no issues. Enjoyed my stay .

Cons:

All good

2026-09-18 • via Nuitee
J
Jade • couple • au
7
2026-09-14 • via Nuitee
T
Tomoko • family_with_children • nz
9
Pros:

late check in , no probrem .
they had bath tab
good wifi .

Cons:

I wanted have microwave in the room .
I wanted have netflex.

2026-09-13 • via Nuitee
T
Tyler • extended_group • nz
10
Great location!
Pros:

Great location, friendly staff, clean bedrooms and comfy beds.

2026-09-09 • via Nuitee
A
Angelo • couple • nz
7
OK but not particularly a " must do again "
Pros:

Good breakfast. Room was comfortable & quiet. The carpet dirty and felt unhygenic unfoot. Staff were pleasant.

Cons:

The flimsy toilet seat did not sit properly, and the cistern did not flush the toilet properly. Also there was no brush to tidy the residue. The ambience and colour schemme was not inviting.

2026-09-07 • via Nuitee
S
Steve • solo_traveller • au
7
2026-09-03 • via Nuitee
R
Ranil • extended_group • om
8
2026-08-31 • via Nuitee
M
Michelle • solo_traveller • nz
9
Pros:

Great reception staff who were very welcoming and friendly. Large room with great amenities.

2026-08-30 • via Nuitee
J
Jocelyn • solo_traveller • nz
10
Pros:

Convenient location.
Staff were helpful.
Clean and comfortable

2026-08-29 • via Nuitee
A
Amanda • solo_traveller • nz
8
2026-08-29 • via Nuitee
T
Tim • couple • nz
10
Quiet cosy and comfortable
Pros:

Rooms are quiet and beds comfy

2026-08-29 • via Nuitee
T
Tracey • couple • nz
7
Great weekend getaway place to stay -location is great.
Pros:

Location -very clean -very comfortable beds -great view

Cons:

It’s a bit Dated …time for Shuzz -very dark colours what’s with the curtains it look like somebody had been murdered on them. wifi was slow. -we like to watch a movie to wind down after a big day/night so tv very poor,wld drop out all the time how abt providing Netflix instead of having customers live stream it.

2026-08-27 • via Nuitee
A
Aneta • solo_traveller • nz
9
2026-08-24 • via Nuitee
L
Lauren • extended_group • nz
10
Would definitely stay again!!
Pros:

Super comfy beds, beautiful view from the window, staff were friendly and helpful and the buffet breakfast was great!

Cons:

It was all nice, bit of a walk into the nightlife, but worth it

2026-08-23 • via Nuitee
S
Sarah • couple • nz
9
2026-08-23 • via Nuitee
L
Lara • family_with_children • nz
10
2026-08-22 • via Nuitee
R
Ronald • solo_traveller • nz
8
2026-08-22 • via Nuitee
K
Krutz Family • solo_traveller • nz
9
Pros:

Location and staff

2026-08-20 • via Nuitee
G
Gillian • solo_traveller • nz
9
Pros:

My flight arrived after midnight, so very reassuring to have reception staff welcome me. I had phoned ahead to advise of my late arrival.

2026-08-18 • via Nuitee
R
Roil • couple • nz
9
2026-08-17 • via Nuitee