Novotel Wellington

Hotels
Novotel
8.2 (2045 reviews)
133-137 The Terrace , Wellington , nz

Children allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Good breakfast
Cons:
Cleanliness issues
Limited amenities

Categories

Cleanliness
7.55
Some concerns about bathroom cleanliness and overall appearance.
Service
9.05
Generally friendly and helpful staff, though some experiences varied.
Location
9.05
Great location; central and convenient to major attractions.
Room Quality
8.05
Rooms were clean and spacious, though some elements like mattress softness were subjective.
Amenities
7.05
Disappointment with some amenities being off-site and out of order.
Value for Money
8.55
Good value overall for the quality provided.
Food and Beverage
8.05
Breakfast was excellent, though some dining options were limited.
Overall Experience
8.25
A satisfactory stay with minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 20:45

Property Description

Prime Location for Shopaholics
Directly connected to Lambton Quay shopping area, Novotel Wellington offers stunning panoramic views from rooms with floor-to-ceiling windows. Explore the city with ease, just a stone's throw away from Wellington Station.

Convenient Amenities for a Relaxing Stay
Stay fit at the on-site fitness centre and stay connected with 8MB of free Wi-Fi daily in the lobby. Enjoy modern comforts in every room including a flat-screen TV, minibar, and an iPod docking station.

Culinary Delights and Refreshing Beverages
Indulge in modern New Zealand cuisine at the Caucus Restaurant, or unwind with a drink at the Caucus Bar. Don't forget to take advantage of the 24-hour room service for a truly hassle-free stay.

Book now to experience a perfect blend of comfort and convenience at Novotel Wellington!

Important information:

Please note, there is a 1.4% credit card surcharge when using a credit card.
Please note that all bookings must be guaranteed with a credit card which is valid at the date of the start of your stay. If this cannot be provided, the booking may be canceled without prior notice.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: WLG

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs NZD 40 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 15 years old stay for free when using an existing bed.
    People no matter the age stay for NZD 50 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.2
Based on 2045 reviews
Cleanliness: 7.55
Service: 9.05
Location: 9.05
Room Quality: 8.05
Amenities: 7.05
Value for Money: 8.55
Food and Beverage: 8.05
Overall Experience: 8.25
A
Andrea extended_group nz
8
2026-03-07 via Nuitee
F
Frances family_with_children gb
7
Pros:

Good hotel in a great location. Lovely big room. Very clean.

2026-03-05 via Nuitee
L
Liz couple au
6
Ok
Pros:

Location was good.

Cons:

Room keys and lift weren’t working.

2026-03-05 via Nuitee
W
Wayne couple nz
7
2026-03-04 via Nuitee
R
Rebecca family_with_children nz
8
Great place for family.
Pros:

Room was clean and well maintained. Breakfast options were plentiful and well stocked.
Overall a really pleasant stay.

Cons:

Nothing worth noting.

2026-03-03 via Nuitee
R
Ralph couple ch
7
Pros:

Gute Lage, Grösse der Zimmer

Cons:

Das Hotel ist in die Jahre gekommen. Unterhalt der Anlage könnte deutlich besser sein. Restaurant nicht sehr attraktiv und zu kühl.

2026-03-02 via Nuitee
D
Diane family_with_children nz
7
Pros:

Proximity to central Wellington

Cons:

No smart tvs. not even sky.
didn't tell us we couldn't get back up the lifts from lambton quay after hours.

2026-03-02 via Nuitee
V
Vicki solo_traveller nz
9
Pros:

Very convenient location
Great breakfast

2026-03-01 via Nuitee
T
Tanja couple ch
8
Pros:

Gutes Flughahen Hotel . Unbedingt hier essen, Sie haben eine ausgezeichnete Küche

2026-03-01 via Nuitee
L
Lorna extended_group nz
9
2026-02-27 via Nuitee
R
Rhea Hornby family_with_children au
8
Very comfortable hotel - use the lift to access street level.
Pros:

The hotel was in a great position...once we discovered the lift next to the kitchen which took you down to Lambton quay! From here you have a short walk to the harbour. Woolworths, the cable car entry and various eateries and shops are easily accessed if you use this lift. The beds are comfy and room and bathroom are a reasonable size. Breakfast has plenty to select and included in room price. Happy hour in the bar from 4-7pm. Late checkout - until 11am is a bonus.

Cons:

Staff did not tell us about the lift down to Lambton quay and we spent 2 days going up and down the steep hills and many steps. No written info about the area in room, possibly on the TV?

2026-02-26 via Nuitee
H
Huay Shin family_with_children au
7
2026-02-24 via Nuitee
S
Susan couple gb
7
Pros:

Breakfast included with plenty of choice.

Cons:

Quite a climb from the waterfront and staff failed to tell us about an elevator we could if used to save all our trekking up n diwn stairs n hills!

2026-02-24 via Nuitee
D
DBRiisom family_with_children dk
9
Pros:

Rent og pænt. Dejlige senge. God beliggenhed. Smart at man jan tage elevatoren direkte ned til Lambton Quay, så man ikke behøver gå hele vejen. Lækker morgenmad.

Cons:

Ærgerligt at børn under 16 ikke måtte komme i fitnessrummet. Kun én elevator fungerede.

2026-02-23 via Nuitee
L
Line Gebauer solo_traveller dk
8
2026-02-23 via Nuitee
R
rhonda extended_group au
8
Pros:

Location

Cons:

Foyer drab

2026-02-23 via Nuitee
A
Andersen family_with_children au
9
Pros:

Great location!

2026-02-22 via Nuitee
M
Margaret family_with_children au
10
Pros:

The staff, and easy access to everywhere we adventured too.

2026-02-22 via Nuitee
B
Brendon family_with_children nz
9
2026-02-22 via Nuitee
M
Michelle family_with_children nz
8
2026-02-22 via Nuitee