Novotel Wellington

Hotels
•
Novotel
8.2 (2045 reviews)
133-137 The Terrace , Wellington , nz

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Children allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Good breakfast
Cons:
Cleanliness issues
Limited amenities

Categories

Cleanliness
7.55
Some concerns about bathroom cleanliness and overall appearance.
Service
9.05
Generally friendly and helpful staff, though some experiences varied.
Location
9.05
Great location; central and convenient to major attractions.
Room Quality
8.05
Rooms were clean and spacious, though some elements like mattress softness were subjective.
Amenities
7.05
Disappointment with some amenities being off-site and out of order.
Value for Money
8.55
Good value overall for the quality provided.
Food and Beverage
8.05
Breakfast was excellent, though some dining options were limited.
Overall Experience
8.25
A satisfactory stay with minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 20:45

Property Description

Prime Location for Shopaholics
Directly connected to Lambton Quay shopping area, Novotel Wellington offers stunning panoramic views from rooms with floor-to-ceiling windows. Explore the city with ease, just a stone's throw away from Wellington Station.

Convenient Amenities for a Relaxing Stay
Stay fit at the on-site fitness centre and stay connected with 8MB of free Wi-Fi daily in the lobby. Enjoy modern comforts in every room including a flat-screen TV, minibar, and an iPod docking station.

Culinary Delights and Refreshing Beverages
Indulge in modern New Zealand cuisine at the Caucus Restaurant, or unwind with a drink at the Caucus Bar. Don't forget to take advantage of the 24-hour room service for a truly hassle-free stay.

Book now to experience a perfect blend of comfort and convenience at Novotel Wellington!

Important information:

Please note, there is a 1.4% credit card surcharge when using a credit card.
Please note that all bookings must be guaranteed with a credit card which is valid at the date of the start of your stay. If this cannot be provided, the booking may be canceled without prior notice.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: WLG

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs NZD 40 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 15 years old stay for free when using an existing bed.
    People no matter the age stay for NZD 50 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.2
Based on 2045 reviews
Cleanliness: 7.55
Service: 9.05
Location: 9.05
Room Quality: 8.05
Amenities: 7.05
Value for Money: 8.55
Food and Beverage: 8.05
Overall Experience: 8.25
A
Anna • extended_group • gb
10
Pros:

Very clean and comfortable

2026-03-26 • via Nuitee
N
Nathan • extended_group • nz
9
Was very good apart from the aircon
Pros:

The property was clean and modern with very friendly staff and nice rooms

Cons:

The only part that was not the greatest was the rooms aircon, we had it on high at the coldest setting and the room wouldn’t cool down even with it going all day

2026-03-22 • via Nuitee
S
Sinead • family_with_children • au
6
2026-03-18 • via Nuitee
R
Robert (Joe) • couple • au
9
Pros:

We had a problem with assigned room and the staff did everything possible and changed us to a different room that was much quieter

Cons:

Nothing

2026-03-17 • via Nuitee
S
Sheena • family_with_children • nz
5
Good
Pros:

View

Cons:

AC was not working. My daughter was complaining the whole night. They just advised us to wait for 2 hours for the AC to work. Paid $265 for a night.

2026-03-15 • via Nuitee
S
Silke • extended_group • de
8
Ideal um die Stadt zu erkunden.
Pros:

Zentrale Lage, gutes Frühstück.

2026-03-15 • via Nuitee
S
Shaundra • extended_group • nz
9
Great location and the most comfortable sleep
Pros:

The most comfortable beds and pillows

Cons:

Some of the fittings in the bathroom were a little tired.

2026-03-13 • via Nuitee
D
Dylan • family_with_children • nz
10
Great place to stay
Pros:

Breakfast was great lots of options , rooms were clean and tidy , easy experience

2026-03-13 • via Nuitee
B
Blake • family_with_children • nz
8
Great sleep and topped off a great concert
Pros:

Proximity to town and the quietness of the rooms. Was also great to have parking so close to the hotel.

Cons:

Breakfast was quite expensive so went into town to enjoy it.

2026-03-10 • via Nuitee
B
Bevan • couple • nz
6
Pros:

Comfortable room, close to city centre

Cons:

One elevator was broken, made it difficult

2026-03-10 • via Nuitee
J
Jamie • extended_group • gb
9
2026-03-10 • via Nuitee
M
Margaret-Ann • couple • nz
7
2026-03-09 • via Nuitee
R
Richard • extended_group • nz
8
2026-03-08 • via Nuitee
L
Lynette • couple • au
9
Wonderful stay great city and ocean views
Pros:

Great stay good location comfortable clean and good staff

Cons:

Nil

2026-03-08 • via Nuitee
C
Cheveron and Judy • family_with_children • nz
10
2026-03-08 • via Nuitee
P
Pau • couple • ph
10
Great personnel
Pros:

Great location

Cons:

Needs more toothpaste

2026-03-08 • via Nuitee
A
Andrea • extended_group • nz
8
2026-03-07 • via Nuitee
L
Liz • couple • au
6
Ok
Pros:

Location was good.

Cons:

Room keys and lift weren’t working.

2026-03-05 • via Nuitee
F
Frances • family_with_children • gb
7
Pros:

Good hotel in a great location. Lovely big room. Very clean.

2026-03-05 • via Nuitee
W
Wayne • couple • nz
7
2026-03-04 • via Nuitee