ibis Brussels Waterloo

Hotels
•
ibis
7.9 (4516 reviews)
Boulevard Henri Rolin 5 , Waterloo , BE
+32 2 351 00 30

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Business center
Heating
Terrace
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Comfortable room and bed
Good breakfast options
Cons:
Dirty hallways
Poor cleanliness in some areas
High price for breakfast
Room size issues

Categories

Cleanliness
7.51
Mixed reviews regarding cleanliness, with mentions of dirty hallways and questionable room cleanliness.
Service
8.48
Consistently positive remarks about the friendly and helpful staff across various reviews.
Location
8.52
Multiple reviews highlighted the excellent location of the hotel, making it easy to access various attractions.
Room Quality
7.97
Rooms generally rated positively, though a few mentioned issues like size or functionality of amenities.
Amenities
7.8
Based on feedback on breakfast and other amenities, there were some expectations for better quality.
Value for Money
7.46
Some guests felt certain aspects did not justify the price, especially concerning the breakfast quality.
Food and Beverage
7.51
While breakfast was noted to be good, there were complaints about pricing and variety.
Overall Experience
7.98
Overall feedback was positive, with guests mentioning a pleasant stay despite minor drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 16:23

Property Description

Convenient Location
Situated in the heart of Waterloo, ibis Brussels Waterloo offers easy access to the business district, transportation links, and key attractions.

Relaxing Amenities
Unwind in the evenings with a refreshing drink at the hotel bar or enjoy the serene terrace, perfect for warmer days.

Complimentary Services
Benefit from free public parking and stay connected with complimentary Wi-Fi in all rooms.

Book your stay now at ibis Brussels Waterloo to experience convenience, relaxation, and exceptional service.

Important information:

Please note that guests are required to show the credit card the booking was made with, or an authorization form signed by the credit card holder if he/she is not traveling along. Otherwise the payment will not be accepted.If you require an invoice when booking a prepaid rate, write this and your company details in the Special Requests box.
Parking is subject to availability due to limited spaces.
This property is located in a residential area, and guests are asked to refrain from excessive noise.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BRU

Location

Guest Reviews

7.9
Based on 4516 reviews
Cleanliness: 7.51
Service: 8.48
Location: 8.52
Room Quality: 7.97
Amenities: 7.8
Value for Money: 7.46
Food and Beverage: 7.51
Overall Experience: 7.98
J
John • extended_group • gb
8
Comfortable hotel
Pros:

Comfortable rooms, clean and modern bathrooms. Excellent breakfast with wide range of food. Good bar with a selection of beers. Helpful staff. Location only 5-10 mins walk from the centre of town, and 20 mins walk from the station.

Cons:

Woefully under-staffed in the evening with only one staff member on duty. At one point, there were six people queuing to check in, two guests waiting with some issues, two people waiting for service at the bar and two more waiting to order food. Not the fault of the staff member who rushed around apologetically trying to deal with everyone as quickly as possible, but an issue for Ibis to address.

2026-09-19 • via Nuitee
S
Syssy • solo_traveller • be
10
Pros:

Le personnel accueillant, la propreté de la chambre et les différents équipements mis à disposition.
Je recommande

Cons:

Rien

2026-09-19 • via Nuitee
J
Judit • solo_traveller • hu
10
2026-09-18 • via Nuitee
D
Dan • solo_traveller • ro
7
Great quality for money
Pros:

Good for the price.
Parking available on site.
Ok breakfast.

Cons:

Looks outdated.
Basic breakfast.

2026-09-18 • via Nuitee
J
Jean-Rémi • couple • fr
8
Séjour agréable
Pros:

Les petits déjeunés et le personnel très agréable !

Cons:

La chambre n'était pas très bien insonorisé.

2026-09-17 • via Nuitee
B
B • couple • de
8
2026-09-16 • via Nuitee
R
RJSchmidt • solo_traveller • fr
10
Pros:

Great location

2026-09-16 • via Nuitee
B
B • couple • de
8
2026-09-16 • via Nuitee
B
B • couple • de
8
2026-09-16 • via Nuitee
C
cristian • solo_traveller • ro
9
2026-09-16 • via Nuitee
K
Kerry • solo_traveller • ca
6
2026-09-16 • via Nuitee
P
Peter • solo_traveller • de
7
2026-09-15 • via Nuitee
R
Ralph • couple • gb
8
Good accommodation, needs a rethink on pricing structure and definitely quality.
Pros:

Beautiful room, very clean, spacious and comfortable.

Cons:

Although the breakfast had reasonable choice, I thought 18 euros a day was extortionate, my son had a piece of toast and a pan au chocolate, was not not value for money, it’s more geared for the very healthy appetite.
One evening I tried something off the menu I went for a tikka masala, within five minutes the receptionist made and brought it out to me, it was microwave meal for 17 euros, not impressed.

2026-09-15 • via Nuitee
D
Daan • solo_traveller • nl
7
Pros:

Locatie

2026-09-15 • via Nuitee
R
Roland • solo_traveller • hu
5
2026-09-15 • via Nuitee
A
ANNICK • family_with_children • fr
9
Très bien
Pros:

Le personnel très accueillant.
La literie très confortable
Le calme

Cons:

Les WC situés dans la SDB.

2026-09-14 • via Nuitee
A
Agnieszka • solo_traveller • pl
10
Pros:

Bardzo miła obsługa, darmowy wrzątek w lobby, posiłki ok, łóżka wygodne

2026-09-13 • via Nuitee
A
Aurélien • couple • fr
10
2026-09-13 • via Nuitee
Y
YCH • solo_traveller • fr
10
2026-09-13 • via Nuitee
M
Marie-Martine • solo_traveller • fr
9
Très bien.
Pros:

Tout était très bien. J'ai déjà répondu à l'hôtel

Cons:

Il devrait y avoir des taxis à la gare de waterloo. Il faut aller de bruxelles midi à braine l'alleud gare et prendre un taxi ou un bus pour l'hôtel ibis. C'est juste une remarque, je savais comment faire.

2026-09-10 • via Nuitee