ibis Brussels Waterloo

Hotels
•
ibis
7.9 (4217 reviews)
Boulevard Henri Rolin 5 , Waterloo , be

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Comfortable room and bed
Good breakfast options
Cons:
Dirty hallways
Poor cleanliness in some areas
High price for breakfast
Room size issues

Categories

Cleanliness
7.51
Mixed reviews regarding cleanliness, with mentions of dirty hallways and questionable room cleanliness.
Service
8.48
Consistently positive remarks about the friendly and helpful staff across various reviews.
Location
8.52
Multiple reviews highlighted the excellent location of the hotel, making it easy to access various attractions.
Room Quality
7.97
Rooms generally rated positively, though a few mentioned issues like size or functionality of amenities.
Amenities
7.8
Based on feedback on breakfast and other amenities, there were some expectations for better quality.
Value for Money
7.46
Some guests felt certain aspects did not justify the price, especially concerning the breakfast quality.
Food and Beverage
7.51
While breakfast was noted to be good, there were complaints about pricing and variety.
Overall Experience
7.98
Overall feedback was positive, with guests mentioning a pleasant stay despite minor drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 16:23

Property Description

Convenient Location
Situated in the heart of Waterloo, ibis Brussels Waterloo offers easy access to the business district, transportation links, and key attractions.

Relaxing Amenities
Unwind in the evenings with a refreshing drink at the hotel bar or enjoy the serene terrace, perfect for warmer days.

Complimentary Services
Benefit from free public parking and stay connected with complimentary Wi-Fi in all rooms.

Book your stay now at ibis Brussels Waterloo to experience convenience, relaxation, and exceptional service.

Important information:

Please note that guests are required to show the credit card the booking was made with, or an authorization form signed by the credit card holder if he/she is not traveling along. Otherwise the payment will not be accepted.If you require an invoice when booking a prepaid rate, write this and your company details in the Special Requests box.
Parking is subject to availability due to limited spaces.
This property is located in a residential area, and guests are asked to refrain from excessive noise.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BRU

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

7.9
Based on 4217 reviews
Cleanliness: 7.51
Service: 8.48
Location: 8.52
Room Quality: 7.97
Amenities: 7.8
Value for Money: 7.46
Food and Beverage: 7.51
Overall Experience: 7.98
-
- • solo_traveller • cd
8
Excellent séjour, détente garanti, excellente prise en charge, le personnel aux petits soins
Pros:

-Convivialité
-Professionnalisme de tous les agents
-Propreté des lieux

Cons:

RAS

2026-05-02 • via Nuitee
A
annick • solo_traveller • be
7
Pros:

L infrastructure

Cons:

L accueil a notre arriver la jeune fille était plus occupée avec sa collègue que a s occuper de nous
Par contre le jeune homme du lendemain extraordinaire top

2026-05-02 • via Nuitee
D
Damjan • extended_group • hr
10
Pros:

Ustrežljivost receprotja

Cons:

Nič

2026-05-01 • via Nuitee
M
Martine • solo_traveller • fr
9
2026-04-30 • via Nuitee
• couple • fr
9
2026-04-30 • via Nuitee
L
LAURENT • couple • fr
10
2026-04-30 • via Nuitee
E
elisabeth • couple • fr
10
Chambre parfaite pour séjour d’une nuit ou deux
Pros:

Propreté

2026-04-30 • via Nuitee
R
Ridvan06 • solo_traveller • nl
4
2026-04-29 • via Nuitee
S
SEBASTIEN • solo_traveller • be
10
2026-04-29 • via Nuitee
K
Koen • solo_traveller • be
8
Pros:

aangename kamer, bar beneden, ontbijt, vriendelijk personeel

2026-04-29 • via Nuitee
B
Bruno • family_with_children • fr
8
Agréable dans l'ensemble
Pros:

La superficie de la chambre

Cons:

Du bruit le soir

2026-04-29 • via Nuitee
B
Bengt-Åke • couple • se
8
Cons:

Ingen kyl på rummet

2026-04-28 • via Nuitee
J
jimmy • solo_traveller • be
4
Cons:

De airco werkte niet in onze kamer.
We hebben uiteindelijk maar de raam opengezet waar geen vliegenraam instond zodat we een beetje konden slapen.
Het enige personeel dat er was had het te druk.
Een andere kamer was niet beschikbaar.

2026-04-28 • via Nuitee
A
Alexandre • couple • fr
6
Bon rapport qualité/prix mais propreté améliorable
Pros:

Lits confortables, pas de bruit et vue extérieure agréable. Nous sommes restés une seule nuit. La télévision était fonctionnelle.

Cons:

Infiltration d'eau sur une partie du mur de la salle de bain. Odeur un peu désagréable dans la salle de bain. Frigo débranché, nous n'avons pas trouvé la prise.

2026-04-28 • via Nuitee
J
Jürg • solo_traveller • ch
9
Pros:

Die Lage ist super, viele Parkplätze, hilfsbereites und freundliches Personal

Cons:

Die Zimmer in allen IBIS Hotels sind immer etwas eng

2026-04-27 • via Nuitee
C
Christine • couple • us
8
None
Pros:

None

Cons:

None

2026-04-27 • via Nuitee
K
kaboneshi • family_with_children • fr
5
2026-04-27 • via Nuitee
J
Jonathan • family_with_children • fr
7
Hotel Agréable pour 1 nuit ou 2
Pros:

L'hotel est plutot bien insonorisé. La chambre pour 3 était plutot spacieuse et propre. Personnel Agréable. Le petit déjeuner et varié et bien fourni.

Cons:

Le parking peut vite etre rempli et les places sont quelque peu serrées.

2026-04-26 • via Nuitee
C
Chanel • couple • be
7
Nul
Pros:

Bien situé, propre, les essuies a disposition

Cons:

À notre arrivée pour l’enregistrement il y’avait personne on est rester là à attendre au moins 5 à 10 min et le jeune homme qui arrive sans excuse franchement pas professionnel ! Et c’est cher pour une nuit sans déjeuner, La fenêtre de la chambre était ouverte il faisait frais dans la chambre…

2026-04-26 • via Nuitee
G
Gwen • couple • be
8
2026-04-24 • via Nuitee