ibis Brussels Waterloo

Hotels
ibis
7.9 (4096 reviews)
Boulevard Henri Rolin 5 , Waterloo , be

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Comfortable room and bed
Good breakfast options
Cons:
Dirty hallways
Poor cleanliness in some areas
High price for breakfast
Room size issues

Categories

Cleanliness
7.51
Mixed reviews regarding cleanliness, with mentions of dirty hallways and questionable room cleanliness.
Service
8.48
Consistently positive remarks about the friendly and helpful staff across various reviews.
Location
8.52
Multiple reviews highlighted the excellent location of the hotel, making it easy to access various attractions.
Room Quality
7.97
Rooms generally rated positively, though a few mentioned issues like size or functionality of amenities.
Amenities
7.8
Based on feedback on breakfast and other amenities, there were some expectations for better quality.
Value for Money
7.46
Some guests felt certain aspects did not justify the price, especially concerning the breakfast quality.
Food and Beverage
7.51
While breakfast was noted to be good, there were complaints about pricing and variety.
Overall Experience
7.98
Overall feedback was positive, with guests mentioning a pleasant stay despite minor drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 16:23

Property Description

Convenient Location
Situated in the heart of Waterloo, ibis Brussels Waterloo offers easy access to the business district, transportation links, and key attractions.

Relaxing Amenities
Unwind in the evenings with a refreshing drink at the hotel bar or enjoy the serene terrace, perfect for warmer days.

Complimentary Services
Benefit from free public parking and stay connected with complimentary Wi-Fi in all rooms.

Book your stay now at ibis Brussels Waterloo to experience convenience, relaxation, and exceptional service.

Important information:

Please note that guests are required to show the credit card the booking was made with, or an authorization form signed by the credit card holder if he/she is not traveling along. Otherwise the payment will not be accepted.If you require an invoice when booking a prepaid rate, write this and your company details in the Special Requests box.
Parking is subject to availability due to limited spaces.
This property is located in a residential area, and guests are asked to refrain from excessive noise.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BRU

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

7.9
Based on 4096 reviews
Cleanliness: 7.51
Service: 8.48
Location: 8.52
Room Quality: 7.97
Amenities: 7.8
Value for Money: 7.46
Food and Beverage: 7.51
Overall Experience: 7.98
M
Mireia family_with_children es
10
2026-04-11 via Nuitee
J
Johan solo_traveller nl
6
2026-04-10 via Nuitee
M
Michael solo_traveller nl
8
Good enough for a cheap stay in the right location for town sops and restaurants.
Pros:

Location and price

Cons:

Door open at foot of stairs leading to smoking area meant the smoke drifted into the foot of the stairs and was unpleasant to walk through.

2026-04-09 via Nuitee
Q
Qian couple nl
9
2026-04-09 via Nuitee
D
Daphné family_with_children be
10
Très bel hôtel
Pros:

La gentillesse du personnel, le confort de la chambre

Cons:

Rien

2026-04-09 via Nuitee
O
OKUMUŞ family_with_children de
7
2026-04-08 via Nuitee
L
Leduc family_with_children fr
9
très agréable
Pros:

chambre, dejeuner

Cons:

prendre un repas le soirvraiment

2026-04-08 via Nuitee
S
Serkan solo_traveller tr
10
İş ve aile seyahatleri için güzel bir seçenek. Kahvaltı çok iyiydi.
Pros:

Açık büfe kahvaltı olağanüstü idi ve çok seçenek vardı. Tesis şehir merkezine uzak olsa da Brüksel'in şık banliyölerinden birindeydi.

Cons:

Oda temizliği (yerlerin süpürülmesi) biraz daha özenli yapılabilirdi.

2026-04-08 via Nuitee
M
Marcia couple be
10
2026-04-08 via Nuitee
D
desodt family_with_children fr
8
une étape parfaite pour un weekend culturel
Pros:

Le petit déjeuner est varié, complet et excellent !. Le lit est grand et très confortable, et toute la chambre est très propre et bien insonorisée.

Cons:

Le sol de la salle de bain glisse un peu (ne pas oublier de mettre le tapis avant de sortir de la douche...).

2026-04-07 via Nuitee
A
Aleksandr couple nl
6
Pros:

Free parking

Cons:

A distinctive feature of Ibis hotels anywhere in the world is the incredibly loud cleaning starting from 7 a.m.

2026-04-07 via Nuitee
S
Sandrine extended_group fr
4
Plus jamais
Pros:

L’emplacement

Cons:

Les chambres trop vétustes, pas très propre et le petit déjeuner, trop cher pour ce qu’il y avait

2026-04-06 via Nuitee
I
Irène family_with_children be
9
Pros:

Bien situer

2026-04-06 via Nuitee
F
Filip couple be
5
Ga ik niet meer terug
Pros:

Mooi , onbijt heel goed en uitgebreid
Vriendelijk personeel jammer genoeg niet meertalig is wel minpunt voor een hotel in deze regio

Cons:

Airco deed het niet en kamer was veel te warm
Bedden niet comfortabel

2026-04-06 via Nuitee
D
Daphné family_with_children be
10
Le meilleur hôtel que je n'ai jamais fait
Pros:

Le personnel est charmant ! La chambre est très spacieuse et très propre

Cons:

Rien

2026-04-06 via Nuitee
Y
Yahya extended_group gb
8
Pros:

Everything was good

2026-04-06 via Nuitee
M
Martinka Smita family_with_children cz
9
2026-04-06 via Nuitee
M
Mads couple dk
7
Pros:

For dyrt

Cons:

Kaffen var elendig, og også dyrt

2026-04-06 via Nuitee
M
MWit-13 family_with_children fr
6
Pros:

5 ou 6 passages. Mais cette fois déçu

Cons:

25 degré de température dans la chambre, avec l impossibilité de modifier le thermostat qui n influence pas la climatisation. Donc, impossible de dormir. Ouvrir la fenêtre, trop de bruit des ventilateurs extérieurs.

2026-04-06 via Nuitee
E
El couple fr
8
2026-04-06 via Nuitee