ibis Brussels Waterloo

Hotels
ibis
7.9 (4051 reviews)
Boulevard Henri Rolin 5 , Waterloo , be

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Comfortable room and bed
Good breakfast options
Cons:
Dirty hallways
Poor cleanliness in some areas
High price for breakfast
Room size issues

Categories

Cleanliness
7.51
Mixed reviews regarding cleanliness, with mentions of dirty hallways and questionable room cleanliness.
Service
8.48
Consistently positive remarks about the friendly and helpful staff across various reviews.
Location
8.52
Multiple reviews highlighted the excellent location of the hotel, making it easy to access various attractions.
Room Quality
7.97
Rooms generally rated positively, though a few mentioned issues like size or functionality of amenities.
Amenities
7.8
Based on feedback on breakfast and other amenities, there were some expectations for better quality.
Value for Money
7.46
Some guests felt certain aspects did not justify the price, especially concerning the breakfast quality.
Food and Beverage
7.51
While breakfast was noted to be good, there were complaints about pricing and variety.
Overall Experience
7.98
Overall feedback was positive, with guests mentioning a pleasant stay despite minor drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 16:23

Property Description

Convenient Location
Situated in the heart of Waterloo, ibis Brussels Waterloo offers easy access to the business district, transportation links, and key attractions.

Relaxing Amenities
Unwind in the evenings with a refreshing drink at the hotel bar or enjoy the serene terrace, perfect for warmer days.

Complimentary Services
Benefit from free public parking and stay connected with complimentary Wi-Fi in all rooms.

Book your stay now at ibis Brussels Waterloo to experience convenience, relaxation, and exceptional service.

Important information:

Please note that guests are required to show the credit card the booking was made with, or an authorization form signed by the credit card holder if he/she is not traveling along. Otherwise the payment will not be accepted.If you require an invoice when booking a prepaid rate, write this and your company details in the Special Requests box.
Parking is subject to availability due to limited spaces.
This property is located in a residential area, and guests are asked to refrain from excessive noise.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BRU

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

7.9
Based on 4051 reviews
Cleanliness: 7.51
Service: 8.48
Location: 8.52
Room Quality: 7.97
Amenities: 7.8
Value for Money: 7.46
Food and Beverage: 7.51
Overall Experience: 7.98
F
Fatma Tuğçe extended_group tr
8
Fiat performans olarak güzel bir otel rahatlıkla tercih edebilirsiniz. Beklediğimizin ötesindeydi
Pros:

Otel beklediğimizden temizdi ve çalışanlar beklediğimizden güler yüzlü ve yardımcı oldular. Kendilerine tekrar teşekkür ederiz:). Otel musluk suyu içilebiliyor. Biz gittiğimizde restoran kısmı tadilattaydı ama sıcak su istediğimizde ücretsiz olarak alabildik çalışanlardan. Konum Von Karman enstitüsü için iyi ve güvenilir bir yer olarak duruyor. Biz gittiğimizde grev vardı bu nedenle otobüs seferleri sıkıntılıydı ama grev olmadığında ulaşım rahat 15 20 dk da varıyorsunuz. Terlik yoktu ama odalar ve tuvalet temizdi her gün isterseniz oda düzenleniyor(kıyafet bile katlamışlardı) ve çöp alınıyor. Havlu şampuan tuvalet kağıdı sabun var. Kahvaltısız kaldık yemek fiyatları genel olarak dışarısı ile benzer görünüyordu. Otel etrafında yemek yerleri ve marketler var. Belçikada ortalama 10 25 eu arası öğüne para verebilirsiniz. Kalmak isterseniz şehre göre daha uygun fiyata rahat odalarda kalırsınız.

Cons:

Odalarda ya da katta direk sıcak su alabileceğiniz bir yer yok çay vs. için. Terlik verilse ve kişi sayısına göre odalarda sandalye olsa güzel olurdu.

2026-02-12 via Nuitee
L
Ladalle family_with_children be
8
2026-02-12 via Nuitee
S
SGraaf family_with_children nl
8
Pros:

Prima plek voor prima prijs

2026-02-12 via Nuitee
R
Radu family_with_children ro
10
2026-02-11 via Nuitee
M
Mariko family_with_children fr
5
Pros:

Convenient

Cons:

Cleanlines…there was poop in the toilet when we arrived

2026-02-11 via Nuitee
L
Lieve solo_traveller be
10
prima
Pros:

lekker uitgebreid verzorgd ontbijt

2026-02-10 via Nuitee
H
Hiroaki couple de
7
2026-02-09 via Nuitee
E
Esteves couple pt
9
2026-02-09 via Nuitee
F
fabrice family_with_children fr
8
Pros:

Très bon rapport qualité prix.

2026-02-08 via Nuitee
J
jennifer couple be
10
Pros:

Le calme

2026-02-08 via Nuitee
M
MTR family_with_children gb
8
2026-01-31 via Nuitee
G
Guy solo_traveller be
7
2026-01-31 via Nuitee
M
MTR family_with_children gb
8
Pros:

Simple, straightforward sta dard Ibis no fuss services. Good location.

2026-01-31 via Nuitee
E
EnricoB extended_group it
8
tutto ok
2026-01-30 via Nuitee
S
somborn couple be
10
2026-01-30 via Nuitee
L
Laurine extended_group fr
6
Pros:

Respect de l'engagement rapport qualité/prix de la chaine d'hôtellerie.
Personnel très accueillant.
Parking gratuit.
Supplément animaux de compagnie 10€/nuit.

Cons:

Joint de la porte de douche à revoir, impossible de se laver sans mettre de l'eau partout.
Impossibilité de réglé le thermostat de la climatisation réversible. Il faisait trop chaud dans la chambre, nous avons dormi la fenêtre ouverte.

2026-01-29 via Nuitee
D
Denis family_with_children it
8
Ibis Waterloo
Pros:

Staff,pulizia e comodità

Cons:

Nulla

2026-01-29 via Nuitee
P
Paul couple fr
8
Correct
Pros:

Jamais déçu avec le standard Ibis

Cons:

RAS

2026-01-28 via Nuitee
J
Junko couple fr
10
2026-01-27 via Nuitee
T
Tariq couple gb
7
Good
Pros:

Breakfast was good

Cons:

Bathroom sink was blocked and needed attention

2026-01-27 via Nuitee