SpringHill Suites Asheville

Hotels
•
SpringHill Suites
8.6 (596 reviews)
2 Buckstone Place , Asheville , us

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean facilities
Good breakfast options
Value for money
Cons:
Cleanliness issues
Elevator problems
Shower water temperature

Categories

Cleanliness
7.71
Some comments indicate cleanliness issues, such as a dirty trundle bed and a room that could have been cleaner.
Service
9.18
Positive sentiments about polite and helpful staff.
Location
9.02
Great location close to attractions, with several mentions praising its accessibility.
Room Quality
8.17
Spacious and comfortable rooms, but some reports of awkward setups and issues with cleanliness.
Amenities
8.4
Good amenities including nice breakfast and pool; however, the elevator and shower issues were noted.
Value for Money
8.86
Many reviews highlight the good value compared to downtown Asheville hotels.
Food and Beverage
8.31
Breakfast received positive feedback, but some comments indicated areas for improvement.
Overall Experience
9.18
Most reviews expressed overall satisfaction with their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:56

Property Description

Luxurious Indoor Pool
Experience relaxation and leisure in our inviting indoor pool at SpringHill Suites Asheville, conveniently located just off interstate 240.

Modern Amenities
Our chic guestrooms are designed to provide comfort and convenience, offering modern amenities such as a flat-screen cable TV, spacious seating area, mini-refrigerator, and microwave.

Fitness and Connectivity
Stay active in our well-equipped gym with top-of-the-line cardiovascular equipment, and stay connected with complimentary Wi-Fi throughout the hotel. Plus, enjoy the convenience of free public parking during your stay.

Book your stay at SpringHill Suites Asheville now to indulge in a perfect blend of comfort and convenience!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: AVL

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.6
Based on 596 reviews
Cleanliness: 7.71
Service: 9.18
Location: 9.02
Room Quality: 8.17
Amenities: 8.4
Value for Money: 8.86
Food and Beverage: 8.31
Overall Experience: 9.18
M
Mohamad94 • family_with_children • fr
2
Cons:

I do not recommend.
We entered and the smell of paint is there.
It was a work zone not a hotel.
Room was not great, and food was not great.
Pool was not clean neither. Overall not pleasant.

2026-05-12 • via Nuitee
E
Esther • family_with_children • us
3
Noisy they should have considered customers staying and started construction work after 10am .
Pros:

The location to my event

Cons:

When I got there the front desk attendant messed my rooms at check in overcharging my card . Claimed I only had one room but I reserved 2 rooms then proceeded to give different rates for the 2 nd room and charged my card again incorrectly it got frustrating.There was construction going on early in the morning that was loud and woke us up .

2026-05-11 • via Nuitee
E
Erick • couple • us
8
8/10 not a bad spot for the money
Pros:

Location

Cons:

Under construction and shower was not 100% clean.

2026-05-10 • via Nuitee
Y
Yordanka Reyes • solo_traveller • us
10
Un lugar para soñar ♥️
Pros:

La ubicación perfecta bien céntrico, la amabilidad de su personal la atención en general 10000

Cons:

Nada que opinar todo excelente

2026-05-08 • via Nuitee
C
Camille • solo_traveller • us
9
Pros:

Quiet, friendly staff

Cons:

Construcción Dust was not removed daily

2026-05-05 • via Nuitee
G
Gilreath • family_with_children • us
4
I’d avoid this location until they are done renovating.
Pros:

I liked the location; close to shopping and the freeway. Asheville is such a beautiful city.

Cons:

They are currently renovating the property. When we pulled up there was about 25 used mattresses sprawled around the parking lot.
The staff when we checked in wasn’t very friendly. Our room was dated. The bathtub had rust, tiles in the corners were dirty, and our sink was clogged. I left thinking I’d have been better off booking a different hotel.

2026-04-15 • via Nuitee
K
Kimberlee • solo_traveller • us
9
Great Getaway Spot
Pros:

Location, Breakfast, and Space

Cons:

The first assigned room bathroom was dirty so they moved us to another room. Location was under construction so we asked if manager could check our room somewhat of an inconvenience but we complied. Pool was out of order for a few days but they made arrangements at a neighboring hotel.

2026-04-14 • via Nuitee
J
Janice • family_with_children • us
9
2026-04-02 • via Nuitee
M
Melissa • couple • us
10
Excellent service, good workout room and breakfast
Pros:

Location and access to food

Cons:

Can’t turn left out of property

2026-03-31 • via Nuitee
R
Rayshawn • couple • us
8
Pros:

Very nice

Cons:

The pool was closed

2026-03-29 • via Nuitee
M
MyHappilyEverAfter • family_with_children • us
8
It was a comfortable stay with friendly staff, but a few updates would really elevate the experience
Pros:

The staff were friendly and welcoming, which made for a smooth check-in. Our room was clean with enough space for our family of six without feeling too cramped. A big plus for us was the two TVs; the kids had their own space to relax in the living area while we could unwind in the bedroom area. The complimentary breakfast was sufficient. It had fresh fruit, muffins, and a make-your-own waffle station, which the kids loved. It also had a few other things I did not try including cereal, eggs, bacon, sausage and toast. The coffee in the lobby was good, and they even offered hot cocoa, which the kids really enjoyed.

Cons:

There were a few areas that could use improvement. The lobby decor felt a bit dated, and some of the furniture throughout the hotel is starting to show noticeable wear and tear. The pool was also closed during our stay, which was disappointing, especially for the kids. Additionally, the lighting could be better both in the rooms and in the lobby. It felt a bit dim at times.

2026-03-26 • via Nuitee
A
Andrew • family_with_children • us
10
2026-03-23 • via Nuitee
M
Maleigh • family_with_children • us
6
Disappointed that the pool was closed.
Pros:

Easy location to get to, comfortable mattress.

Cons:

Pool was closed, which was why we chose this place, kids were very disappointed as we planned to swim.

2026-03-21 • via Nuitee
J
jennifer • family_with_children • us
5
2026-03-19 • via Nuitee
T
Taline • family_with_children • us
9
2026-03-02 • via Nuitee
E
Edward • family_with_children • us
10
Clean, nice, roomy
Pros:

Clean and nice, breakfast was good.

Cons:

Pillows weren’t very good.

2026-02-23 • via Nuitee
K
Kayla zarkie • family_with_children • us
10
Great hotel
Pros:

Location And the pool

Cons:

I love everything

2026-02-10 • via Nuitee
J
Janine • extended_group • us
9
Nice hotel, great staff💖
Pros:

I liked everything

Cons:

I wish there had been a bathroom door. Hard for a person to sleep when the light from the bathroom floods in.

2026-01-20 • via Nuitee
G
Gerald • family_with_children • us
8
Cons:

Quality of the breakfast could have been better. Tasted like the hot food was microwave from frozen state.

2026-01-20 • via Nuitee
M
Madison • couple • us
7
2026-01-20 • via Nuitee