SureStay Plus Hotel by Best Western Mammoth Lakes

Hotels
•
SureStay Plus Hotel by Best Western
7.2 (538 reviews)
54 Sierra Boulevard , Mammoth Lakes , US
+1 760-934-8892

listing image 1
Show all photos
Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Business center
Heating
See all facilities

Review Highlights

Pros:
Clean, neat rooms
Friendly and cheerful staff
Good location with parking
Varied complimentary breakfast
24/7 coffee options and lobby amenities
Pet friendly and no bad odor
Cons:
Small or dark rooms; some lacking comfortable seating
Aging building and worn hallway/railings
No elevator and no gym
Some reports of AC and TV issues
Use of plastic dishware at breakfast and mediocre coffee
Rodent bait station left outside; occasional noise from neighbors

Categories

Cleanliness
8
Rooms reported repeatedly as very clean, neat and with soft towels; one mention of an outdoor rodent bait station and aged hallway affecting overall impression.
Service
8
Multiple comments that front desk and staff were friendly, cheerful and helpful; one report of staff not knowing what a fitness center was.
Location
8
Many reviews praise the location and parking; one note that the hotel is about 1 mile from the village and another comment about being 'perdu' in the town.
Room Quality
6.6
Rooms described as small but renovated and with modern bathrooms; some guests found rooms dark or lacking comfortable seating, and isolated reports of AC not working.
Amenities
6.4
Positives include 24/7 lobby coffee, games, free ice, pet-friendly policy and parking; negatives include no elevator or gym and occasional confusion about facilities.
Value for Money
6
Mixed signals: one guest called it a bit overpriced, others felt stay was good for the price — overall slightly below target value.
Food and Beverage
7.6
Breakfast generally described as good and varied across days; some complaints about excessive plastic dishes and mediocre coffee filtering.
Overall Experience
7
Most guests report a good, comfortable stay with friendly staff and clean rooms, tempered by building age, a few facility issues and occasional noise or comfort shortcomings.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:15

Property Description

Convenient Location near Mammoth Mountain Ski Area
The SureStay Plus by Best Western in Mammoth Mountain Ski Resort offers a prime location just 6.4 km from the renowned Mammoth Mountain Ski Area. With a shuttle service to the resort every 30 minutes during the ski season, guests can easily access the slopes for a memorable winter getaway.

Variety of Activities and Attractions
Guests can explore a range of attractions near the hotel, including Devils Postpile National Monument, Mono Lake, and Yosemite National Park. For outdoor enthusiasts, activities like hiking, skiing, and cycling are readily available. Moreover, golf courses, tennis courts, and shopping options are within close proximity.

Comfortable Accommodations and Excellent Amenities
The hotel provides a relaxing stay with an indoor hot tub, complimentary hot continental breakfast, and well-appointed guest rooms featuring convenient amenities like coffee/tea makers, mini refrigerators, and microwaves. Business travelers will also appreciate the free high-speed Internet access and direct-dial telephones.

Book your stay at SureStay Plus by Best Western for a memorable experience in Mammoth Lakes!

Important information:

Please be sure to check for road closures during winter months. Highway 120 (Tioga Pass) typically closes from late October until late May. When the Tioga Road is closed, it is not possible to drive to Tuolumne Meadows or enter Yosemite National Park from the east. All other park entrances, including those along Highway 120 from the west, Hetch Hetchy, Highway 140, and Highway 41, remain open all year.

Please note: This year, the Tioga Pass will be closed until late June.

Pets are permitted with advance approval and additional charges. Please contact the property for details.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MMH

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.2
Based on 538 reviews
Cleanliness: 8
Service: 8
Location: 8
Room Quality: 6.6
Amenities: 6.4
Value for Money: 6
Food and Beverage: 7.6
Overall Experience: 7
R
Randall • couple • us
7
Adequate for what we needed
Pros:

Easy to get to. Back parking lot gave us easy access to our room. Room was small, but neat and very clean. Bathroom was great! Very sleek and modern with good lighting!

Cons:

Didn't go to watch TV, but cable channel choices were poor. Rodent bait station torn open by bear left lying by back door during our entire stay. The building shows it's age. The room was clean and neat, but the hallway is ready for new room doors, new texture and trim. Everything outside the room affected the overall impression of the motel. Including the safety railing across the back parking lot. Looked like it had been through a war. Could clearly hear our neighbor talking or someone outside Saturday night. Don't know if it was through the window or wall.

2026-10-26 • via Nuitee
M
Mikyoung • couple • us
7
2026-10-23 • via Nuitee
A
Arpan Maiti • family_with_children • us
10
2026-10-15 • via Nuitee
N
Nurit • couple • il
7
2026-10-13 • via Nuitee
K
Klaudia • couple • pl
8
Pros:

Nice place to stay. A little bit overpriced. The bed was very comfortable and the front desk very firendly.

2026-10-12 • via Nuitee
A
Anjie • family_with_children • us
8
2026-10-11 • via Nuitee
S
Santelli • solo_traveller • fr
9
2026-09-19 • via Nuitee
J
Jurandir do • couple • br
8
Foi boa e tranquila
Pros:

A acomodação é boa e limpa, café da manhã bom e funcionaria atenciosos e simpáticos

2026-09-14 • via Nuitee
A
Audrey • couple • be
8
2026-09-13 • via Nuitee
J
Joel • solo_traveller • us
10
Great place to stay
Pros:

Very clean property! The room was not big, it reminded me of a small European room, but there were many designated spots to put our stuff away. I also appreciated we had 3 full size towels available in addition to the other hand towels. At other hotels they only provide 2 but I need three: one for my hair and one for my body and my hubby needs his own so we need three. Also the towels were nice and soft, not the typical hard and stiff towels.
The comp breakfast had good hot options. We stayed two days and the food items were different each day.
Also liked that in the lobby they have a nice coffee machine with various options available 24/7 as well as tea selections. There are also games available in the lobby to enjoy.
Every employee we interacted with was cheerful and polite making our stay more enjoyable.
Also, although the hotel is pet friendly, it was super clean and it has no bad odor, including the room. The property has wood floors so it was all very clean.

Cons:

If I could suggest two things: 1. Better pillows. The pillows are too small. They are a smaller size than the standard pillows. And when I planned one on top of the other they would slide off making it uncomfortable and I woke up various times throughout the night.
2. A make up mirror - those round ones that you can pull close to the face that are magnified.

2026-09-10 • via Nuitee
S
Sandra • couple • us
7
2026-09-08 • via Nuitee
N
Nancy • extended_group • us
10
Great comfortable stay
Pros:

Clean , good location

2026-09-07 • via Nuitee
O
Oneil • family_with_children • us
5
Nice town and good location
Pros:

Location

Cons:

No elevator and gym

2026-09-03 • via Nuitee
H
Hugh • couple • us
6
2026-08-31 • via Nuitee
P
Paul • solo_traveller • de
8
Top Hotel, Frühstück geht viel besser
Pros:

Gute Ausstattung, gute Lage, viele Parkplätze, nettes Personal, Essen beim Frühstück war ok

Cons:

Viel zu viel Plastikgeschirr (Pappteller, Plastikbesteck, Pappbecher) beim Frühstück. Das macht einen sehr billigen Eindruck. Kaffee war nicht gut gefiltert, den Fernseher hätte man auch aus lassen können

2026-08-30 • via Nuitee
B
Bianca • solo_traveller • at
10
2026-08-29 • via Nuitee
M
Marco • extended_group • it
8
2026-08-27 • via Nuitee
A
Alan • extended_group • us
7
We had a good stay for 2 nights.
Pros:

Free ice in front entranve and the breakfast.

Cons:

1 mile from the Village. We rode bikes.

2026-08-25 • via Nuitee
C
Caroline • family_with_children • fr
9
Chambre spacieuse et très bon petit déjeuner
Pros:

Chambre spacieuse
Petit déjeuner varié
Ville très sympathique

Cons:

RAS

2026-08-24 • via Nuitee
L
laure • family_with_children • fr
1
2026-08-24 • via Nuitee