SureStay Plus Hotel by Best Western Mammoth Lakes

Hotels
•
SureStay Plus Hotel by Best Western
7.3 (562 reviews)
54 Sierra Boulevard , Mammoth Lakes , us

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Free
Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Room service
Family rooms
Pets allowed
Luggage storage
Express check-in/check-out
Fax/photocopying
See all facilities

Review Highlights

Pros:
Helpful staff
Good location
Cons:
Cleanliness issues
High pricing
Noisy environments

Categories

Cleanliness
6.51
Some reviews indicate issues with cleanliness, such as hair in the shower, implying room maintenance could improve.
Service
8.48
Most reviews mention helpful and courteous staff, leading to a positive sentiment about service.
Location
8.52
Several reviews highlight a good location, especially being central and accessible.
Room Quality
7.47
Rooms are generally described as clean and spacious; however, some noted noise issues.
Amenities
6.5
Amenities such as the hot tub and breakfast quality received mixed reviews.
Value for Money
6.46
Many reviews suggested the pricing does not match the quality received, indicating low perceived value.
Food and Beverage
7.01
Breakfast received mixed feedback, with some praising the selection and others indicating it was lacking.
Overall Experience
7.48
While there were significant issues mentioned, some guests enjoyed their stay overall.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 02:41

Property Description

Convenient Location near Mammoth Mountain Ski Area
The SureStay Plus by Best Western in Mammoth Mountain Ski Resort offers a prime location just 6.4 km from the renowned Mammoth Mountain Ski Area. With a shuttle service to the resort every 30 minutes during the ski season, guests can easily access the slopes for a memorable winter getaway.

Variety of Activities and Attractions
Guests can explore a range of attractions near the hotel, including Devils Postpile National Monument, Mono Lake, and Yosemite National Park. For outdoor enthusiasts, activities like hiking, skiing, and cycling are readily available. Moreover, golf courses, tennis courts, and shopping options are within close proximity.

Comfortable Accommodations and Excellent Amenities
The hotel provides a relaxing stay with an indoor hot tub, complimentary hot continental breakfast, and well-appointed guest rooms featuring convenient amenities like coffee/tea makers, mini refrigerators, and microwaves. Business travelers will also appreciate the free high-speed Internet access and direct-dial telephones.

Book your stay at SureStay Plus by Best Western for a memorable experience in Mammoth Lakes!

Important information:

Please be sure to check for road closures during winter months. Highway 120 (Tioga Pass) typically closes from late October until late May. When the Tioga Road is closed, it is not possible to drive to Tuolumne Meadows or enter Yosemite National Park from the east. All other park entrances, including those along Highway 120 from the west, Hetch Hetchy, Highway 140, and Highway 41, remain open all year.

Please note: This year, the Tioga Pass will be closed until late June.

Pets are permitted with advance approval and additional charges. Please contact the property for details.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MMH

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 6 years old stay for US$15 per person per night when using an available cot.
    Children up to and including 13 years old stay for free when using an existing bed.
    People 7 years old and over stay for US$15 per person per night when using an available extra bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.3
Based on 562 reviews
Cleanliness: 6.51
Service: 8.48
Location: 8.52
Room Quality: 7.47
Amenities: 6.5
Value for Money: 6.46
Food and Beverage: 7.01
Overall Experience: 7.48
K
Kenneth • couple • us
10
2026-03-07 • via Nuitee
S
Saharnaz • couple • us
8
Pros:

Friendly staff and cleanses

Cons:

Air conditioning system was so noisy I couldn’t sleep well

2026-03-07 • via Nuitee
T
Treva • family_with_children • us
10
2026-03-03 • via Nuitee
N
Niki • extended_group • us
8
Pros:

We had a queen room and a pull out couch which was perfect for three people. Room was clean and pretty spacious for our group. Parking and breakfast were both included as well.

Cons:

Bathroom was a little small. The heater in our room was so loud that we ended up not using it at night, but it was fine during the day.

2026-02-28 • via Nuitee
T
Todd • family_with_children • us
8
Pros:

The coffee machine in the lobby!! the staff , the room , despite some obvious small issues was nice.

Cons:

There was a lot of dirt and debris , long hairs on the floor. The electrical socket (GFCI) in the bathroom was loose in the FRAMING.
During the remodel, a new door lock mechanism was installed, but the strike plate was not modified to allow the deadbolt to work.
The sliding door to the bathroom is a good idea. However, it seemed rather awkwardly too large and protruded into the bedroom area quite a bit, which was a hazard to getting up in the night to use the restroom.
The Best thing to ever do with such a bathroom door is to make it a pocket door.
I will definitely consider staying here in the future. Especially if the price can match or better that offered by Motel 6.

2026-02-25 • via Nuitee
P
Pan • family_with_children • us
8
2026-02-22 • via Nuitee
G
Griffeth • couple • us
6
Pros:

The room was clean and comfortable. Jacuzzi was nice and the breakfast was nice.

Cons:

The walls are very thin so if you have noisy neighbors, you will be up at night. I recommend you bring earplugs just in case.

2026-02-22 • via Nuitee
M
Maria • extended_group • us
10
It was great
Pros:

Very clean

Cons:

Everything

2026-02-22 • via Nuitee
C
Craig • solo_traveller • us
3
Frustrating
Pros:

Cheap

Cons:

Outdated . Very 70’s. Poorly furnished and outfitted. Early checkout time, staff came knocking on the door at 8:15

2026-01-29 • via Nuitee
N
Natalie • couple • us
8
2026-01-27 • via Nuitee
H
Heang • family_with_children • au
6
2026-01-26 • via Nuitee
R
Reyes • family_with_children • us
10
2026-01-20 • via Nuitee
G
Gaia • family_with_children • us
8
2026-01-19 • via Nuitee
K
Karen • solo_traveller • us
7
2026-01-19 • via Nuitee
D
do sun • couple • us
10
Pros:

cozy

2026-01-19 • via Nuitee
R
Ron • solo_traveller • us
7
Decent
Pros:

Cleanliness was notable.
Location was great.

Cons:

Parking garage was very small and difficult to navigate.

2026-01-19 • via Nuitee
M
Marcial • extended_group • us
8
Pros:

Breakfast

Cons:

No Elevator

2026-01-19 • via Nuitee
A
Anna • extended_group • us
8
A very nice stay
Pros:

Spacious room and breakfast available in the early morning. Great location.

Cons:

The entrance door to the room requires extra strength and a hard shove to shut close. The bathroom door is inconvenient as it makes a lot of noise in the middle of the night, and need to lock a certain way so that the door doesn't slide open on its own.

2026-01-19 • via Nuitee
P
Paul • couple • us
7
2026-01-19 • via Nuitee
F
Frank • couple • us
10
2026-01-19 • via Nuitee