SureStay Plus Hotel by Best Western Mammoth Lakes

Hotels
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SureStay Plus Hotel by Best Western
7.3 (607 reviews)
54 Sierra Boulevard , Mammoth Lakes , us

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Free
Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Business center
Heating
See all facilities

Review Highlights

Pros:
Helpful staff
Good location
Cons:
Cleanliness issues
High pricing
Noisy environments

Categories

Cleanliness
6.51
Some reviews indicate issues with cleanliness, such as hair in the shower, implying room maintenance could improve.
Service
8.48
Most reviews mention helpful and courteous staff, leading to a positive sentiment about service.
Location
8.52
Several reviews highlight a good location, especially being central and accessible.
Room Quality
7.47
Rooms are generally described as clean and spacious; however, some noted noise issues.
Amenities
6.5
Amenities such as the hot tub and breakfast quality received mixed reviews.
Value for Money
6.46
Many reviews suggested the pricing does not match the quality received, indicating low perceived value.
Food and Beverage
7.01
Breakfast received mixed feedback, with some praising the selection and others indicating it was lacking.
Overall Experience
7.48
While there were significant issues mentioned, some guests enjoyed their stay overall.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 02:41

Property Description

Convenient Location near Mammoth Mountain Ski Area
The SureStay Plus by Best Western in Mammoth Mountain Ski Resort offers a prime location just 6.4 km from the renowned Mammoth Mountain Ski Area. With a shuttle service to the resort every 30 minutes during the ski season, guests can easily access the slopes for a memorable winter getaway.

Variety of Activities and Attractions
Guests can explore a range of attractions near the hotel, including Devils Postpile National Monument, Mono Lake, and Yosemite National Park. For outdoor enthusiasts, activities like hiking, skiing, and cycling are readily available. Moreover, golf courses, tennis courts, and shopping options are within close proximity.

Comfortable Accommodations and Excellent Amenities
The hotel provides a relaxing stay with an indoor hot tub, complimentary hot continental breakfast, and well-appointed guest rooms featuring convenient amenities like coffee/tea makers, mini refrigerators, and microwaves. Business travelers will also appreciate the free high-speed Internet access and direct-dial telephones.

Book your stay at SureStay Plus by Best Western for a memorable experience in Mammoth Lakes!

Important information:

Please be sure to check for road closures during winter months. Highway 120 (Tioga Pass) typically closes from late October until late May. When the Tioga Road is closed, it is not possible to drive to Tuolumne Meadows or enter Yosemite National Park from the east. All other park entrances, including those along Highway 120 from the west, Hetch Hetchy, Highway 140, and Highway 41, remain open all year.

Please note: This year, the Tioga Pass will be closed until late June.

Pets are permitted with advance approval and additional charges. Please contact the property for details.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MMH

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 6 years old stay for US$15 per person per night when using an available cot.
    Children up to and including 13 years old stay for free when using an existing bed.
    People 7 years old and over stay for US$15 per person per night when using an available extra bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.3
Based on 607 reviews
Cleanliness: 6.51
Service: 8.48
Location: 8.52
Room Quality: 7.47
Amenities: 6.5
Value for Money: 6.46
Food and Beverage: 7.01
Overall Experience: 7.48
M
Miguel • solo_traveller • py
9
Pros:

Ver un oso

Cons:

La alfombra y luz en el balcón no prendia

2026-06-27 • via Nuitee
S
stephanie • couple • py
5
Normal
Pros:

La ubicación, y de la habitación que no tenía alfombras y los baños eran nuevos.

Cons:

La recepción y el desayuno. Muy escueto el desayuno. Y no había nadie para hacer check out

2026-06-24 • via Nuitee
E
Elodie • solo_traveller • fr
9
2026-06-23 • via Nuitee
R
Ramond • solo_traveller • fr
9
2026-06-22 • via Nuitee
S
Severine • solo_traveller • fr
9
Pros:

Tout était tres bien
Petit déjeuner copieux et varié avec omelette patate et bacon pain varié

Cons:

Salle de bain un peu petite pour 4

2026-06-21 • via Nuitee
S
Shai • solo_traveller • il
9
Great staff
Pros:

The staff is very friendly and helpful

Cons:

The curtain in the room was not fully ok and light came through

2026-06-16 • via Nuitee
S
Sharon • solo_traveller • us
7
Rough on the outside but pleasant inside
Pros:

From the outside it looks run down but it actually is fine inside and the bathrooms are updated. Bed was comfortable liked the extra lighting. Breakfast was decent best thing was the waffles and bacon

Cons:

I didn't like that the parking if you got there too late was packed on regular parking. The garage with my big SUV doesn't really work because its too hard to maneuver. Also where my room was 101 you can hear people coming and going because the stairs are right there so it can be noisy.

2026-06-13 • via Nuitee
M
Mike • couple • us
5
2026-06-09 • via Nuitee
I
Ivan • couple • us
6
Pros:

Great breakfast, nice room.
I was left with a good impression of the hotel.

Parking is available on the premises

2026-06-05 • via Nuitee
S
Seren • couple • tr
10
2026-06-03 • via Nuitee
N
nealk696 • Family
2
DO NOT STAY HERE, unless you’re desperate
Pros:

Rooms do not meet ADA compliance. Very narrow bathroom, can’t turn around, all doors were not plum, so they always swing open. As others have stated, breakfast in lower level- accessible only by stairs. Only positive- bed was newer and firm.

2026-06-01 • via Tripadvisor
Y
yang • couple • us
9
2026-05-30 • via Nuitee
N
Ninita • family_with_children • us
10
Clean and good location.
Pros:

Good location.

Cons:

Breakfast was okay.

2026-05-29 • via Nuitee
J
Janet • couple • us
6
Ok
Pros:

Breakfast

Cons:

Room was cramped. Front desk was unattended when we tried to check in. Agent finally showed up but wasn’t apologetic or particularly friendly.

2026-05-28 • via Nuitee
Z
Zhao • couple • us
8
2026-05-27 • via Nuitee
P
Patricia • solo_traveller • es
10
2026-05-25 • via Nuitee
J
John • couple • us
9
Would stay there again.
Pros:

Very comfortable beds. Decent breakfast.

2026-05-24 • via Nuitee
C
Cindy • couple • us
8
Really nice place. Would stay there again in a ground floor room.
Pros:

Clean large room. Comfortable beds. The view was of pine trees. And they have a huge indoor jacuzzi. Good coffee in the lobby and a decent breakfast bar.

Cons:

I didn’t know that there was no elevator. I have bad knees and it was a bitch going up and down 2 flights of stairs.

2026-05-21 • via Nuitee
L
Lorin • couple • us
10
Spacious and comfortable. Would definitely return.
Pros:

Our room was unexpectedly large and very comfortable. There were many places to charge devices. My partner had to do some work and the desk was spacious and off to the side. The breakfast offered many choices and was quite substantial. The location away from the main road was quiet.

Cons:

Conversations from adjacent rooms and the hallway were easily overheard.

2026-05-06 • via Nuitee
A
april • solo_traveller • us
10
Pros:

free breakfast and drinks. location

2026-05-04 • via Nuitee