SureStay Plus Hotel by Best Western Mammoth Lakes

Hotels
•
SureStay Plus Hotel by Best Western
7.3 (645 reviews)
54 Sierra Boulevard , Mammoth Lakes , US
+1 760-934-8892

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Business center
Heating
See all facilities

Review Highlights

Pros:
Helpful staff
Good location
Cons:
Cleanliness issues
High pricing
Noisy environments

Categories

Cleanliness
6.51
Some reviews indicate issues with cleanliness, such as hair in the shower, implying room maintenance could improve.
Service
8.48
Most reviews mention helpful and courteous staff, leading to a positive sentiment about service.
Location
8.52
Several reviews highlight a good location, especially being central and accessible.
Room Quality
7.47
Rooms are generally described as clean and spacious; however, some noted noise issues.
Amenities
6.5
Amenities such as the hot tub and breakfast quality received mixed reviews.
Value for Money
6.46
Many reviews suggested the pricing does not match the quality received, indicating low perceived value.
Food and Beverage
7.01
Breakfast received mixed feedback, with some praising the selection and others indicating it was lacking.
Overall Experience
7.48
While there were significant issues mentioned, some guests enjoyed their stay overall.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 02:41

Property Description

Convenient Location near Mammoth Mountain Ski Area
The SureStay Plus by Best Western in Mammoth Mountain Ski Resort offers a prime location just 6.4 km from the renowned Mammoth Mountain Ski Area. With a shuttle service to the resort every 30 minutes during the ski season, guests can easily access the slopes for a memorable winter getaway.

Variety of Activities and Attractions
Guests can explore a range of attractions near the hotel, including Devils Postpile National Monument, Mono Lake, and Yosemite National Park. For outdoor enthusiasts, activities like hiking, skiing, and cycling are readily available. Moreover, golf courses, tennis courts, and shopping options are within close proximity.

Comfortable Accommodations and Excellent Amenities
The hotel provides a relaxing stay with an indoor hot tub, complimentary hot continental breakfast, and well-appointed guest rooms featuring convenient amenities like coffee/tea makers, mini refrigerators, and microwaves. Business travelers will also appreciate the free high-speed Internet access and direct-dial telephones.

Book your stay at SureStay Plus by Best Western for a memorable experience in Mammoth Lakes!

Important information:

Please be sure to check for road closures during winter months. Highway 120 (Tioga Pass) typically closes from late October until late May. When the Tioga Road is closed, it is not possible to drive to Tuolumne Meadows or enter Yosemite National Park from the east. All other park entrances, including those along Highway 120 from the west, Hetch Hetchy, Highway 140, and Highway 41, remain open all year.

Please note: This year, the Tioga Pass will be closed until late June.

Pets are permitted with advance approval and additional charges. Please contact the property for details.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MMH

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
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Guest Reviews

7.3
Based on 645 reviews
Cleanliness: 6.51
Service: 8.48
Location: 8.52
Room Quality: 7.47
Amenities: 6.5
Value for Money: 6.46
Food and Beverage: 7.01
Overall Experience: 7.48
J
Joel • solo_traveller • us
10
Great place to stay
Pros:

Very clean property! The room was not big, it reminded me of a small European room, but there were many designated spots to put our stuff away. I also appreciated we had 3 full size towels available in addition to the other hand towels. At other hotels they only provide 2 but I need three: one for my hair and one for my body and my hubby needs his own so we need three. Also the towels were nice and soft, not the typical hard and stiff towels.
The comp breakfast had good hot options. We stayed two days and the food items were different each day.
Also liked that in the lobby they have a nice coffee machine with various options available 24/7 as well as tea selections. There are also games available in the lobby to enjoy.
Every employee we interacted with was cheerful and polite making our stay more enjoyable.
Also, although the hotel is pet friendly, it was super clean and it has no bad odor, including the room. The property has wood floors so it was all very clean.

Cons:

If I could suggest two things: 1. Better pillows. The pillows are too small. They are a smaller size than the standard pillows. And when I planned one on top of the other they would slide off making it uncomfortable and I woke up various times throughout the night.
2. A make up mirror - those round ones that you can pull close to the face that are magnified.

2026-09-10 • via Nuitee
S
Sandra • couple • us
7
2026-09-08 • via Nuitee
N
Nancy • extended_group • us
10
Great comfortable stay
Pros:

Clean , good location

2026-09-07 • via Nuitee
O
Oneil • family_with_children • us
5
Nice town and good location
Pros:

Location

Cons:

No elevator and gym

2026-09-03 • via Nuitee
H
Hugh • couple • us
6
2026-08-31 • via Nuitee
P
Paul • solo_traveller • de
8
Top Hotel, Frühstück geht viel besser
Pros:

Gute Ausstattung, gute Lage, viele Parkplätze, nettes Personal, Essen beim Frühstück war ok

Cons:

Viel zu viel Plastikgeschirr (Pappteller, Plastikbesteck, Pappbecher) beim Frühstück. Das macht einen sehr billigen Eindruck. Kaffee war nicht gut gefiltert, den Fernseher hätte man auch aus lassen können

2026-08-30 • via Nuitee
B
Bianca • solo_traveller • at
10
2026-08-29 • via Nuitee
M
Marco • extended_group • it
8
2026-08-27 • via Nuitee
A
Alan • extended_group • us
7
We had a good stay for 2 nights.
Pros:

Free ice in front entranve and the breakfast.

Cons:

1 mile from the Village. We rode bikes.

2026-08-25 • via Nuitee
C
Caroline • family_with_children • fr
9
Chambre spacieuse et très bon petit déjeuner
Pros:

Chambre spacieuse
Petit déjeuner varié
Ville très sympathique

Cons:

RAS

2026-08-24 • via Nuitee
L
laure • family_with_children • fr
1
2026-08-24 • via Nuitee
C
cecilia • family_with_children • it
7
Struttura vecchia, anche se si vede che hanno rifatto l’arredo delle camere. La colazione è buona, siamo stati bene…ma i
Pros:

Buona colazione

Cons:

Struttura vecchia

2026-08-23 • via Nuitee
M
Mylene • family_with_children • fr
7
Bien placé
Pros:

Emplacement

Cons:

Perdu au milieu de Mountain Lakes
Personnel ne sait pas ce qu’est un fitness center

2026-08-19 • via Nuitee
L
LAURA • extended_group • it
10
2026-08-18 • via Nuitee
C
Charles • couple • us
8
Great location, friendly staff, nice rooms
Pros:

Great location, room was nice, has been renovated/upgraded, staff was friendly

Cons:

AC in my room wasn’t working properly

2026-08-17 • via Nuitee
S
Sally • solo_traveller • us
5
It was Okay. It didn't make me want to return to the room as it was darkish and thus depressing.
Pros:

Location. Windows actually opened for fresh air.

Cons:

Room only had light near beds. I like more light. Room dark and depressing. Needs one comfy seat, not just an office chair. Breakfast could use an upgrade.

2026-08-16 • via Nuitee
D
Dan • extended_group • us
10
Overall, a great value.
Pros:

Good location. Plenty of super hot water for the shower. Clean and comfortable king bed. Good breakfast. Plenty of underground parking. 24 hour coffee machine. Room fridge and microwave.

Cons:

No elevator. Noisy ac/heater unit. Older feeling structure.

2026-08-15 • via Nuitee
D
Danielle • family_with_children • gb
1
Disappointing
Pros:

Proximity to bars/restaurants; free parking

Cons:

Poor facilities; bathroom flooded due to toilet overflowing; outdated decor

2026-08-14 • via Nuitee
V
Viktória • family_with_children • hu
10
Pros:

Nagyon kedves személyzet, ajándék-matrica a regisztrációs pulton :), a macis-fenyőfás tik-tak-too, reggelinél gofri automata :) A gofri egyébként is isteni volt, a szoba tágas, az ágy kényelmes. Minden rendben volt!

Cons:

-

2026-08-14 • via Nuitee
A
ANDREA • family_with_children • it
8
2026-08-14 • via Nuitee