Mercure Sao Paulo Bela Vista

Hotels
Mercure
8.4 (933 reviews)
Rua Maestro Cardim, 407 , Sao Paulo , br

Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Comfortable rooms
Cons:
Cleanliness issues
High prices
Limited amenities

Categories

Cleanliness
7.88
Several reviews mentioned issues with cleanliness, including bathrooms that appeared dirty.
Service
8.85
Multiple positive comments about staff friendliness and helpfulness.
Location
8.89
Frequent mentions of good location and accessibility.
Room Quality
8.34
General comfort noted, but some comments about outdated amenities.
Amenities
8.17
Mention of amenities being limited or in need of modernization.
Value for Money
7.83
Concerns raised about pricing related to the services received.
Food and Beverage
8.38
Positive feedback about breakfast, though some wished it was included in the price.
Overall Experience
8.85
Overall satisfaction reflected in many positive reviews.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 10:02

Property Description

Central Location
The Mercure São Paulo Bela Vista is strategically located in downtown São Paulo, offering easy access to key avenues and prominent hospitals.

Convenient Amenities
Guests can enjoy close proximity to various shopping areas and cultural attractions, making it ideal for both leisure and business travelers.

Comfort and Accessibility
With its prime location and nearby amenities, the hotel provides a comfortable and convenient stay for those looking to explore São Paulo.

Book now to experience the perfect blend of convenience and comfort at Mercure São Paulo Bela Vista!

Important information:

Please note that minors under 18 years of age must be accompanied by their parents and present an official ID. If only one of the parents is with the minor, the absent parent must provide a written authorization. If another person other than the parents is designated to accompany the minor, both parents need to provide a notarized authorization for that person.

The fitness center is closed from 15/09/2025 to 19/09/2025Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CGH

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is needed) and costs BRL 35 per day.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.4
Based on 933 reviews
Cleanliness: 7.88
Service: 8.85
Location: 8.89
Room Quality: 8.34
Amenities: 8.17
Value for Money: 7.83
Food and Beverage: 8.38
Overall Experience: 8.85
S
Stefano Cocenza family_with_children br
8
2026-04-07 via Nuitee
A
Alessandra solo_traveller br
8
2026-04-06 via Nuitee
S
Suely family_with_children br
7
2026-04-01 via Nuitee
D
daniel couple br
9
Bom custo benefício, mas poderia ser melhor
Pros:

Limpeza, conforto, localização.

Cons:

Café não incluso no valor da diária; horário do checkin muito tarde sendo às 15:00h

2026-03-31 via Nuitee
G
Gustavo Neppelenbroek family_with_children br
9
Pros:

Voltando ao hotel que já ficamos e gostamos

Cons:

Do booking ter prometido cobrir a oferta do hotel e não fez

2026-03-30 via Nuitee
R
Rodrigo solo_traveller br
10
2026-03-30 via Nuitee
M
Mario Luiz couple br
5
Não foi possível descansar por conta do ar condicionado que não funcionava.
Pros:

Atendimento na recepção na troca de quarto.

Cons:

Ar condicionado nos dois quartos e dos travesseiros.

2026-03-30 via Nuitee
S
Santiago couple pt
1
Precisa remodelação urgente
Cons:

O estado em que se encontra

2026-03-28 via Nuitee
T
Terezinha couple br
8
2026-03-25 via Nuitee
H
Hélio Pedro De couple br
7
Hotel bom, mas carece de modernização.
Pros:

Da localização.

Cons:

O Hotel carece de modernização e, por isso, cobra caro demais pelo que oferece.

2026-03-24 via Nuitee
K
Kai couple de
8
War gut für unsere Bedürfnisse
Pros:

Gute Lage um alles zu erreichen was wir wollten. Großes Zimmer.

Cons:

Dürftiges Frühstück und keiner konnte englisch Ben Empfang.

2026-03-24 via Nuitee
C
Chyntia solo_traveller br
10
2026-03-23 via Nuitee
M
Mauro couple br
7
Razoável
Pros:

Localização, camas e travesseiros

Cons:

Ar condicionado não funciona direito, principalmente o controle

2026-03-19 via Nuitee
M
Magdalena couple ch
9
Very enjoyable stay and great breakfast
Pros:

Good size room.good fitness

Cons:

Swimming pool not outdoor

2026-03-17 via Nuitee
B
Bruno family_with_children br
6
Pros:

Localização boa, bom café da manhã, cama confortável

Cons:

O banheiro tinha bastante problema de acabamento e pelo valor pago, no mínimo o estacionamento podia estar incluso.

2026-03-16 via Nuitee
A
ANA MARIA DE ALMEIDA ROQUE PIRES solo_traveller ao
7
foi boa
Pros:

com é uma rede de hotéis que já conheço, gostei da hospedagem, mas pensei que tivesse uma porta que separa a cozinha do quarto

Cons:

nao me lembro

2026-03-13 via Nuitee
J
Juliana couple br
3
Não acho que vale a pena ficar nesse hotel
Cons:

Não gostei do atendimento da recepção nem da manutenção. Mesmo pedindo pela manhã para limparem nosso quarto, quando voltamos a tardinha ele não foi limpo e continuou assim até o outro dia quando reclamamos. O secador queimou e demorou uma meia hora para me arrumarem outro pq o rapaz da recepção não atendia a ligação mesmo sabendo que eu estava ligando. Quando chegamos no hotel fiz a reserva para duas pessoas e o recepcionista ficou dizendo que fiz a reserva só para uma pessoa. O café da manhã é caríssimo. E as redondezas do hotel não são boas.

2026-03-10 via Nuitee
C
Celso family_with_children br
10
2026-03-05 via Nuitee
C
Carlos Eduardo solo_traveller br
10
2026-03-04 via Nuitee
F
Flávia couple br
9
Bom custo benefício, quarto grande
Pros:

Quarto espaçoso e prático, cama confortável, opcional café da manhã (preferimos a diária sem e para nós foi bom pois o objetivo era conhecer um outro local). Atendeu bem.

2026-03-02 via Nuitee