Mercure Sao Paulo Bela Vista

Hotels
Mercure
8.4 (952 reviews)
Rua Maestro Cardim, 407 , Sao Paulo , br

Children allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Comfortable rooms
Cons:
Cleanliness issues
High prices
Limited amenities

Categories

Cleanliness
7.88
Several reviews mentioned issues with cleanliness, including bathrooms that appeared dirty.
Service
8.85
Multiple positive comments about staff friendliness and helpfulness.
Location
8.89
Frequent mentions of good location and accessibility.
Room Quality
8.34
General comfort noted, but some comments about outdated amenities.
Amenities
8.17
Mention of amenities being limited or in need of modernization.
Value for Money
7.83
Concerns raised about pricing related to the services received.
Food and Beverage
8.38
Positive feedback about breakfast, though some wished it was included in the price.
Overall Experience
8.85
Overall satisfaction reflected in many positive reviews.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 10:02

Property Description

Central Location
The Mercure São Paulo Bela Vista is strategically located in downtown São Paulo, offering easy access to key avenues and prominent hospitals.

Convenient Amenities
Guests can enjoy close proximity to various shopping areas and cultural attractions, making it ideal for both leisure and business travelers.

Comfort and Accessibility
With its prime location and nearby amenities, the hotel provides a comfortable and convenient stay for those looking to explore São Paulo.

Book now to experience the perfect blend of convenience and comfort at Mercure São Paulo Bela Vista!

Important information:

Please note that minors under 18 years of age must be accompanied by their parents and present an official ID. If only one of the parents is with the minor, the absent parent must provide a written authorization. If another person other than the parents is designated to accompany the minor, both parents need to provide a notarized authorization for that person.

The fitness center is closed from 15/09/2025 to 19/09/2025Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CGH

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is needed) and costs BRL 35 per day.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.4
Based on 952 reviews
Cleanliness: 7.88
Service: 8.85
Location: 8.89
Room Quality: 8.34
Amenities: 8.17
Value for Money: 7.83
Food and Beverage: 8.38
Overall Experience: 8.85
P
Paula solo_traveller br
10
Pros:

Quarto excelente espaçoso com mesa para trabalho e cama confortável e iluminação perfeita . Ótimas instalações com academia, piscina, sauna. Tudo muito bom! Recomendo!

2026-05-09 via Nuitee
R
Rodrigo couple br
8
2026-05-06 via Nuitee
S
Shara solo_traveller gb
6
Helpful staff, mixed review
Pros:

Breakfast was excellent and staff were helpful and friendly

Cons:

The pool was tiny and spa facilities were outdated. TV wasn't working properly and there wasn't a working phone in the room. The noise from the road was loud at night.

2026-05-04 via Nuitee
P
Paula couple br
10
Muito agradável
Pros:

Hotel muito limpo e confortável

Cons:

Não tenho que reclamar de nada

2026-04-30 via Nuitee
R
Raoul solo_traveller be
6
2026-04-30 via Nuitee
A
Ane Caroline Marques couple br
9
Muito bom!!!
Pros:

Localizacao excelente, equipe atenciosa, cafe da manha delicioso.
O quarto é pequeno, mas bem equipado com chaleira eletrica e cafe e chas para preparar.
Muito bom para uma viagem curta.

Cons:

Tamanho do quarto e do banheiro.

2026-04-29 via Nuitee
A
Antonio Pedro solo_traveller br
10
Pros:

Excelente atendimento

2026-04-29 via Nuitee
R
Régis solo_traveller br
10
Pros:

Equipe atenciosa e educada.

2026-04-27 via Nuitee
F
Flavia solo_traveller br
9
2026-04-27 via Nuitee
P
PAULO Alberto solo_traveller br
8
Pros:

Café da manhã

Cons:

Recepção pouco cuidada. Restaurante caro

2026-04-26 via Nuitee
solo_traveller br
7
2026-04-26 via Nuitee
A
Armando solo_traveller br
10
2026-04-25 via Nuitee
A
Adriana solo_traveller br
10
2026-04-24 via Nuitee
O
Otavio couple br
9
Pros:

Cama confortável, boa ducha.

Cons:

As janelas dos quartos voltados para a 23 de maio precisam de melhor isolamento acústico.

2026-04-23 via Nuitee
R
Renato couple br
10
Muito boa
Pros:

Academia

Cons:

.

2026-04-22 via Nuitee
F
Fayez couple br
8
Comfortable
Pros:

Comfortable

Cons:

Restaurant

2026-04-21 via Nuitee
J
Jaime family_with_children br
10
Estadia incrível, quando voltar a São Paulo nos hospedaremos novamente aqui!
Pros:

Gostamos de tudo que usamos, limpeza, restaurante e recepção

2026-04-20 via Nuitee
E
Emerson couple br
10
2026-04-20 via Nuitee
J
Jacques couple us
10
It was a pleasant. Room is very spacious and I really like the layout
Pros:

Very clean and great location

2026-04-19 via Nuitee
M
Maria Isabel extended_group br
6
Pros:

Localização

Cons:

Travesseiros horríveis, chuveiro ou ficava muito quente ou gelava a água.

2026-04-14 via Nuitee