Mercure Sao Paulo Bela Vista

Hotels
Mercure
8.4 (1029 reviews)
Rua Maestro Cardim, 407 , Sao Paulo , br

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Comfortable rooms
Cons:
Cleanliness issues
High prices
Limited amenities

Categories

Cleanliness
7.88
Several reviews mentioned issues with cleanliness, including bathrooms that appeared dirty.
Service
8.85
Multiple positive comments about staff friendliness and helpfulness.
Location
8.89
Frequent mentions of good location and accessibility.
Room Quality
8.34
General comfort noted, but some comments about outdated amenities.
Amenities
8.17
Mention of amenities being limited or in need of modernization.
Value for Money
7.83
Concerns raised about pricing related to the services received.
Food and Beverage
8.38
Positive feedback about breakfast, though some wished it was included in the price.
Overall Experience
8.85
Overall satisfaction reflected in many positive reviews.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 10:02

Property Description

Central Location
The Mercure São Paulo Bela Vista is strategically located in downtown São Paulo, offering easy access to key avenues and prominent hospitals.

Convenient Amenities
Guests can enjoy close proximity to various shopping areas and cultural attractions, making it ideal for both leisure and business travelers.

Comfort and Accessibility
With its prime location and nearby amenities, the hotel provides a comfortable and convenient stay for those looking to explore São Paulo.

Book now to experience the perfect blend of convenience and comfort at Mercure São Paulo Bela Vista!

Important information:

Please note that minors under 18 years of age must be accompanied by their parents and present an official ID. If only one of the parents is with the minor, the absent parent must provide a written authorization. If another person other than the parents is designated to accompany the minor, both parents need to provide a notarized authorization for that person.

The fitness center is closed from 15/09/2025 to 19/09/2025Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CGH

Location

Guest Reviews

8.4
Based on 1029 reviews
Cleanliness: 7.88
Service: 8.85
Location: 8.89
Room Quality: 8.34
Amenities: 8.17
Value for Money: 7.83
Food and Beverage: 8.38
Overall Experience: 8.85
N
NICILDA MARIA CORREA couple br
7
2026-08-22 via Nuitee
F
Fernando solo_traveller ar
6
2026-08-21 via Nuitee
F
Fabiana solo_traveller br
5
Pros:

Quarto antigo

Cons:

Pisos velhos,

2026-08-20 via Nuitee
L
Luiz Francisco couple br
10
2026-08-16 via Nuitee
E
Eliana Rodrigues couple br
10
2026-08-16 via Nuitee
H
Heitor Jose Da Silva couple br
8
Pros:

Tudo muito confortável!!!

Cons:

Chuveiro IMPOSSÍVEL de regular temperatura!!!! Fiquei durante um mês em vários apartamentos? Todos com esse problema.

NETFLIX somente com som, sem imagem em 02 dos apartamentos, comuniquei a recepção mas não teve resolução

2026-08-14 via Nuitee
A
Ana Lucia couple br
10
Pros:

Tudo

2026-08-13 via Nuitee
R
Ronaldo couple br
7
boa
Pros:

cafe da manhã

Cons:

chuveiro descontrolado hora escaldante hora gelado

2026-08-11 via Nuitee
G
Glecio couple br
5
Nos colocaram em um Quarto com a Hidráulica Estragada.
Pros:

Cama macia e lençol de boa qualidade + Café da manhã com carta completa.

Cons:

O Chuveiro ( que não dá pra mandar Fotos ) é 8 ou 80 insuportável: ou está quente de dar queimadura > 70 °C ou está 15 ° C .
A Caixa do Vaso Sanitário faz um barulho ensurdecedor que dá pra ouvir dos vizinhos . Portanto melhorem a Manutenção.

2026-08-11 via Nuitee
M
Matheus solo_traveller br
10
2026-08-09 via Nuitee
F
Fabiana solo_traveller br
9
Pros:

Equipe atenciosa

Cons:

Da limpeza dos quartos

2026-08-08 via Nuitee
M
Monica couple br
7
Pros:

Quarto amplo , arejado com mesa de estudo

Cons:

O café da manhã não estava bom , faltou qualidade .

2026-08-06 via Nuitee
J
JOAO MARIA couple br
2
Por força desse gravíssimo defeito, não foi como poderia ter sido.
Pros:

Gostei de tudo menos da disposição da cama no quarto. É inconcebível que uma cabeceira da cama esteja ao lado da porta do banheiro!!!!

Cons:

É inconcebível que os quartos tenham a cabeceira da cama ... ao lado da porta do banheiro!!! Nunca vi isso em nenhum hotel do Brasil ou do estrangeiro. Tomara que seja só defeito do QUARTO 803. Mas desconfio que todos os quartos devem ser assim.

2026-08-04 via Nuitee
S
Silva couple br
9
Cons:

O Box do banheiro do apartamento 1111 virou uma piscina, a caída da água é para o lado contrário do ralo, pra sair do banho tem que pisar na poça de água. Risco de contaminação de micose nos pés e nas unhas. Sugiro que refaçam o piso do box.

2026-08-04 via Nuitee
P
Paola solo_traveller br
9
2026-08-03 via Nuitee
R
Renata couple br
10
2026-08-02 via Nuitee
R
Regina couple br
8
2026-07-24 via Nuitee
A
Antonio Carlos couple br
10
2026-07-24 via Nuitee
G
Gabriela couple br
10
2026-07-23 via Nuitee
H
Heitor Jose Da Silva couple br
9
Pros:

- chuveiro difícil de regular temperatura
- TV Netflix tinha apenas som, imagem não aparecia - Apto 107

2026-07-22 via Nuitee