Candlewood Suites - Charlotte - Arrowood by IHG

Hotels
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Candlewood Suites
7.9 (251 reviews)
7926 Forest Pine Drive , Charlotte , us

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Pets allowed
BBQ facilities
Lift / Elevator
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Spacious suites
Clean environment
Good food
Cons:
Cleanliness issues
Missing amenities
High temperature in some rooms

Categories

Cleanliness
6.15
Several cleanliness issues noted, including uncleaned rooms and maintenance problems.
Service
9.15
Staff were consistently praised for their friendliness and hospitality.
Location
8.65
Great location near the beach and attractions, enhancing the overall experience.
Room Quality
8.15
Spacious suites with comfortable arrangements were appreciated, though some amenities were lacking.
Amenities
7.15
Missing some key amenities like a hairdryer and inconsistent pool hours.
Value for Money
7.65
No free breakfast and other negatives impacted the perception of value.
Food and Beverage
8.15
Food quality was good, but there were complaints regarding beverage options.
Overall Experience
8.15
Overall enjoyable stay with a few issues but high satisfaction expressed.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 00:52

Property Description

Convenient Location and Nearby Attractions
Candlewood Suites - Charlotte - Arrowood in Charlotte, NC, offers easy access to Interstate 77 and is close to popular attractions like Bank of America Stadium and Carowinds theme park.

Comfortable Suites and Amenities
Guests can enjoy fully equipped kitchens, free high-speed Internet, an outdoor pool, and a fitness center. Business travelers benefit from the modern business center and free local calls.

Accessible and Pet-Friendly Accommodations
The hotel provides handicap accessible suites with various amenities and also welcomes pets with a required stay fee.

Book your stay at Candlewood Suites - Charlotte - Arrowood for a convenient and comfortable experience!

Important information:

This is a completely nonsmoking property. Guests found smoking on the property will be charged an additional cleaning fee of USD 250.00. Contact hotel for details.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CLT

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

7.9
Based on 251 reviews
Cleanliness: 6.15
Service: 9.15
Location: 8.65
Room Quality: 8.15
Amenities: 7.15
Value for Money: 7.65
Food and Beverage: 8.15
Overall Experience: 8.15
H
Hannah • couple • us
7
2026-02-13 • via Nuitee
S
Satonya • solo_traveller • us
10
2026-02-10 • via Nuitee
S
Shuletta • extended_group • us
9
Wonderful hotel very clean big and very nice
Pros:

Clean

Cons:

Everything was good

2026-01-20 • via Nuitee
S
Stephanie • extended_group • us
3
Covent
Pros:

One thing they did not take cash. Even tho by the usa goverment law. They must take tender.
Two the room was not cleaned to the fullest.
Finger prints all over micro wave
Dead flys on floor and window. Dust on all tables
Tub had pink and black fungus in the seams. Black finger prints on door jams . Kids nose pickings on the wall.
I had to clean everything. Counter tops , doors, door jams, shower , sink, microwave, table.
They also do not clean your room for 7 days.
And you have to go exchange your own bath towels.
No kitchen. It was a restaurant in front of hotel.
Did not save money. No free breakfast

2026-01-20 • via Nuitee
B
Benjamin • family_with_children • us
8
2026-01-19 • via Nuitee
C
Cornelius • family_with_children • us
6
Stay could been more comfort if wasn’t for the animals above us and smell. No dead roaches
Pros:

Convinced!! And Rooms ok

Cons:

Bad order in hallway and people with pets doesn’t have control over animals especially when they are above you. (Couldn’t sleep)Need to be pet free. Plus had dead roaches inside the draw with the silverware and on floor in some area..

2026-01-19 • via Nuitee
D
Deborah • couple • us
10
2026-01-15 • via Nuitee
F
Felicia • family_with_children • us
10
2026-01-14 • via Nuitee
K
Keshia • couple • us
10
Very pleasant
Pros:

The staff were nice, friendly, and provided the best hospitality

Cons:

Weed smell on the 2nd floor

2026-01-03 • via Nuitee
D
Deja • couple • us
10
2026-01-02 • via Nuitee
A
Arner • family_with_children • us
9
Pros:

No free breakfast

2025-12-12 • via Nuitee
A
Arner • family_with_children • us
9
Pros:

The staff was very friendly.

Cons:

No hot breakfast

2025-11-17 • via Nuitee
E
ellis • solo_traveller • us
10
2025-11-16 • via Nuitee
S
Sara • family_with_children • us
8
Large family suite for everyone's comfort.
Pros:

We booked a suite. There was plenty of room for everyone. I like that the beds were in a separate room divided by a door. That was nice for sure. The only thing that would have made it better was if there was a hairdryer and a fan of some sort in the bedroom area. There was a vent thingie that had a fan to pull air from living area tho. So temp was comfortable all night. And I also liked that there was 2 tvs.

Cons:

No hairdryer

2025-11-13 • via Nuitee
I
Isaac • extended_group • us
10
Enjoyed my stay
Pros:

Super friendly staff and a comfortable bed, highly recommended!

2025-10-30 • via Nuitee
B
Brooklyn • family_with_children • us
10
Comfortable
Pros:

Amazing service, definitely coming back!

2025-10-29 • via Nuitee
L
Layla • extended_group • us
10
Enjoyable
Pros:

Very nice experience! The hotel is close to everything and the atmosphere was relaxed.

2025-10-29 • via Nuitee
B
Brittany • solo_traveller • us
10
Pros:

N/A

Cons:

N/A

2025-10-07 • via Nuitee
T
Tiffany • couple • us
9
A relaxing, enjoyable getaway that I’d highly recommend to others.
Pros:

My stay at the Princess Royale Oceanfront Resort was absolutely incredible! From the moment I walked in, I felt welcomed and cared for. The staff went above and beyond—always friendly, attentive, and quick to make sure everything was perfect.

The location couldn’t be better. Waking up each morning to a stunning oceanfront view was unforgettable, and having the beach just steps away made the whole trip effortless and relaxing. The indoor atrium pool area was beautiful and spacious, giving the resort a tropical feel no matter the weather outside.

My room was spotless, comfortable, and well-appointed, with all the little touches that made it feel like home. Dining at the resort was a treat—the food was fresh and delicious, and the service was top-notch.

Whether lounging by the pool, enjoying the ocean breeze, or exploring the nearby shops and attractions, there was never a dull moment. This resort truly has everything you need for a relaxing and memorable getaway.

I can’t recommend Princess Royale Oceanfront Resort enough—I’ll definitely be coming back!

Cons:

The only downsides I noticed were that the WiFi could be a bit more reliable, and the pool hours went quite late into the night. While this might be convenient for families with children, it sometimes led to extra noise that wasn’t as enjoyable for guests traveling without kids.

2025-10-04 • via Nuitee
R
Rachel
2
Pros:

Extremely unhelpful.\n , rude. Without any type of hospitable, personality traits at all period\n I was put out After paying a $170 for my room. Due to the fact not being in possession of a physical debit card to pay the deposit period I was not warned of this little policy. Prior.
And instead of helping me not have to sleep in the streets he just said there was nothing he could do.

2025-10-01 • via Nuitee