Candlewood Suites - Charlotte - Arrowood by IHG

Hotels
•
Candlewood Suites
7.9 (290 reviews)
7926 Forest Pine Drive , Charlotte , us

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Free
Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Spacious suites
Clean environment
Good food
Cons:
Cleanliness issues
Missing amenities
High temperature in some rooms

Categories

Cleanliness
6.15
Several cleanliness issues noted, including uncleaned rooms and maintenance problems.
Service
9.15
Staff were consistently praised for their friendliness and hospitality.
Location
8.65
Great location near the beach and attractions, enhancing the overall experience.
Room Quality
8.15
Spacious suites with comfortable arrangements were appreciated, though some amenities were lacking.
Amenities
7.15
Missing some key amenities like a hairdryer and inconsistent pool hours.
Value for Money
7.65
No free breakfast and other negatives impacted the perception of value.
Food and Beverage
8.15
Food quality was good, but there were complaints regarding beverage options.
Overall Experience
8.15
Overall enjoyable stay with a few issues but high satisfaction expressed.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 00:52

Property Description

Convenient Location and Nearby Attractions
Candlewood Suites - Charlotte - Arrowood in Charlotte, NC, offers easy access to Interstate 77 and is close to popular attractions like Bank of America Stadium and Carowinds theme park.

Comfortable Suites and Amenities
Guests can enjoy fully equipped kitchens, free high-speed Internet, an outdoor pool, and a fitness center. Business travelers benefit from the modern business center and free local calls.

Accessible and Pet-Friendly Accommodations
The hotel provides handicap accessible suites with various amenities and also welcomes pets with a required stay fee.

Book your stay at Candlewood Suites - Charlotte - Arrowood for a convenient and comfortable experience!

Important information:

This is a completely nonsmoking property. Guests found smoking on the property will be charged an additional cleaning fee of USD 250.00. Contact hotel for details.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CLT

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

7.9
Based on 290 reviews
Cleanliness: 6.15
Service: 9.15
Location: 8.65
Room Quality: 8.15
Amenities: 7.15
Value for Money: 7.65
Food and Beverage: 8.15
Overall Experience: 8.15
K
Kimberly • couple • us
10
Pros:

n/a

Cons:

everything was good

2026-07-13 • via Nuitee
A
Adrianne • couple • us
8
2026-07-11 • via Nuitee
M
Maria Fernanda • couple • us
7
2026-07-08 • via Nuitee
R
Renee • family_with_children • us
10
I enjoyed my stay with my daughters would stay again when I am in Charlotte
Pros:

It was clean and the room looks just like the pictures

Cons:

There isn’t anything I didn’t like

2026-07-07 • via Nuitee
S
Shakeen • solo_traveller • us
10
2026-07-07 • via Nuitee
W
Whitni • extended_group • us
10
Phenomenal
Pros:

The customer service was phenomenal

Cons:

There is nothing i can say i dislike. Everything was great!

2026-07-07 • via Nuitee
C
Cierra • couple • us
10
Excellent
2026-07-06 • via Nuitee
T
Trapp • solo_traveller • us
10
Pros:

Love it

Cons:

I love everything about the place ❤️

2026-07-06 • via Nuitee
B
Brandon • solo_traveller • us
8
2026-07-05 • via Nuitee
T
Taylor • couple • us
10
2026-06-29 • via Nuitee
B
Bartley • couple • us
10
people rooms clean and the staff is amazing and very helpful
Pros:

The staff was amazing and very helpful and rooms was clean

Cons:

N/A

2026-06-28 • via Nuitee
V
Valerie • solo_traveller • us
9
2026-06-26 • via Nuitee
M
Markita • couple • us
10
2026-06-23 • via Nuitee
M
Markita • couple • us
10
2026-06-23 • via Nuitee
A
angel • couple • us
10
2026-06-18 • via Nuitee
C
Cheryl • family_with_children • us
9
Good Stay. Recommended.
Pros:

The location was great, the staff was friendly and very helpful, there was plenty of parking, the rooms were huge and clean for the most part, and the beds were firm but comfortable. Very nice stay.

Cons:

The cabinets in the kitchenette and the bathroom could be wiped down a little better. Also, the bathroom door would not close so we had to put a suitcase by it to hold it closed. But that’s literally literally the only things that were wrong.

2026-06-14 • via Nuitee
M
M. • solo_traveller • us
10
Pros:

Location is convenient. Breakfast is a nice touch.

2026-06-13 • via Nuitee
D
Daphne • solo_traveller • ht
10
Pros:

I loved the room, the bed was really comfortable. Everything was organized and clean.

Cons:

I should have stayed more .
Hopefully we will be back again.

2026-06-11 • via Nuitee
B
Brenda • solo_traveller • us
7
2026-06-08 • via Nuitee
J
Joe • couple • us
5
After driving 10 hours I just wanted to get some sleep. Waking up to the smell of urine in the bed didn’t make for a goo
Pros:

The pool

Cons:

The smell of the room and pee smell in the bed

2026-06-08 • via Nuitee